HomeMy WebLinkAboutMinutes 1999-09-29o
MINUTES
CITY COUNCIL
CITY OF SOUTH SAN FRANCISCO
SPECIAL MEETING
SEPTEMBER 29, 1999
MUNICIPAL SERVICES BUILDING
COMMUNITY ROOM
33 ARROYO DRIVE
CALL TO ORDER: 6:08 p.m.
(Cassette Tape No. 1)
ROLL CALL: Present:
Councilmembers Fernekes, Multin and Penna,
Mayor Pro Tem Matsumoto* and Mayor Datzman.
Absent:
None
*Mayor Pro Tem Matsumoto arrived at 6:15 p.m.
Also Present:
Staff - City Manager Wilson, City Attorney Mattas,
Assistant City Manager Moss, Director of
Economic and Community Development Van
Duyn, Conference Center Director O'Toole, Finance
Director Steele, Chief Planner Sparks, City
Engineer Kianpour
Conference Center Authority Members - Chair
Coffelt, and Commissioners Chimenti, Rosaia, and
DeTomasi
Consultants - Jay Scott, Scott Hospitality
Consultants; Marianne Wolfe, Vemazza Wolfe
Associates, Inc.; Cliff Chambers, Crain and
Associates
Other presents - Angela Rae and Dan McCoy,
Peninsula Congestion Relief Alliance
Oral Communications:
None
Study Session:
a) Hospitality Industry Analysis
Director O'Toole introduced the consultants and Authority members and indicated that
Councilmembers Fernekes and Penna are also Authority members
Consultants Scott and Wolfe gave a comprehensive review of the consultant analysis
entitled "Hospitality Industry Analysis Prepared for the City of South San Francisco",
and reviewed its scope, objectives, recommendations, and major conclusions. Methods
used to prepare the report and to develop conclusions came from existing data (lodging
statistics, demographics, etc.), but a majority of information came from interviews with
civic and business leaders, hotel managers and sales staff, the San Mateo County
Convention and Visitors Bureau (CVB), including Palm Springs Convention and Visitors
Bureau, major clients of the Conference Center and selected biotech company
representatives. It was recommended that the City focus on hotel development (first
class, full-service hotels), and entertainment services (cinema multi-plex, destination
restaurants, and encouragement of a water transit program). Fifty to sixty percent of the
hotel occupancy comes from the business traveler in comparison to San Mateo's that
receives 20%. They discussed the need to focus on airport travelers, which the City will
see an increase in after 2011, to nurture the biotech industry, to have first class hotels
within the vicinity of the Conference Center, and the critical need for additional parking
at the Conference Center.
The consultants reviewed the efforts made by the CVB and measured the cost
effectiveness of its membership with the bureau. They stressed that there are certain
areas of how the CVB promotes South San Francisco that can not be quantified. They
recommended that the City not increase it dues until results are seen.
The consultants concluded their presentation by summarizing alternatives and
recommended against South San Francisco from forming its own bureau, and from
quitting the CVB to join the San Francisco Convention and Visitors Bureau. They
suggested that the City promote its own hospitality industry, create a cash reserve to
purchase land behind the Conference Center for expansion, and promote South San
Francisco's proximity to SFO.
Mayor Datzman opened the meeting for discussion. He asked for comments from the
Conference Center Authority and for any comments made at its recent meeting. Director
O'Toole stated the Authority met and discussed the Conference Center expansion. The
Authority requested an RFP to study a market analysis and related components of a
possible expansion be prepared.
Councilman Fernekes stated that the Authority has discussed expansion, but its feasibility
is unknown. He commented that a second conference center site was discussed, because
the current site needs parking. He stressed that the dollar amount needs to be known
before any recommendations can be made.
Councilman Mullin questioned the calculations made on page 17 and suggested it needed
to be looked at more closely. He questioned if the Ramada Inn was being redeveloped
and staff clarified that there has been an informal discussion with a representative of the
hotel, but the hotel's owners do not want to make any changes. Councilman Mullin felt a
multiplex cinema would not work near the downtown area, and questioned whether other
entertainment venues were looked at. He commented on the expansion of the Conference
Center and agreed it needs more parking. Councilman Fernekes responded that the
Authority is in agreement that parking is necessary and options are being explored.
REGULAR CITY COUNCIL MEETING
MINUTES
SEPTEMBER 29, 1999
PAGE 2
Councilman Mullin questioned what the City receives in return for what it pays to the
CVB, since there aren't any attractions in South San Francisco since Rod McLellan
closed down.
Mayor Pro Tem Matsumoto voiced her approval of the report and informed the Authority
that Mr. Robert Simm had stated his willingness to allow TRUX's parking garage to be
used by the Conference Center. She supported the City remaining a member of the CVB
if a new formula is developed, but wants accountability and to see a benefit to the City.
Mayor Datzman felt there were still many things needed in South San Francisco when
compared to communities down the Peninsula who have first class hotels. He asked the
consultants if they had any overall comments on what they saw in South San Francisco.
Ms. Wolfe felt another conference center at Oyster Point was not necessary because the
current one is in an ideal location.
There was also a discussion on how hotels are able to package bookings in comparison to
the Conference Center. Director O'Toole commented on in-house sale efforts compared
to competing hotels that offer an all inclusive package. She stated that the Conference
Center is able to provide the same type packaging by working with two hotels; she felt
that this is something the Conference Center does everyday and does better than the
hotels.
Mayor Datzman felt the Conference Center's strengths were encouraging, and asked for
clarification on its expansion. The consultants referred to a building to the rear of the
Conference Center that could be used for both additional parking and expansion. He
addressed the recommendations and stated he supported having first class hotels, but
unsure if the City has any control over that. He suggested that the proposed formula be
reviewed further. He supported tying the hospitality industry to the water transit and
suggested that Commodore Yachts, and Red and White fleets also be included. He also
supported the cinema multiplex and questioned Councilman Mullin's objection, which
Councilman Mullin responded was a personal opinion. Mayor Datzman commented that
CVB staff have little interaction with cities, and do not attend council meetings. He
stated he was still unsure about fair share and what an estimate is.
Councilman Mullin asked questions regarding the study's comments on the airport
expansion and its impact on South San Francisco hospitality industry, which the
consultants stated was information provided by the airport.
Mayor Pro Tem Matsumoto discussed a more aggressive sales approach by the CVB
since cities are developing their own formulas, but Ms. Wolfe informed Council that the
CVB has been able to adjust to the unpredictable-operating budget it receives. Mayor
Pro Tem Matsumoto stated that she supports a cinema multiplex because leisure travelers
tend to want more affordable entertainment. Mr. Scott clarified that the CVB provides
marketing efforts for business groups, but the leisure segment is captured through
advertising and promotion.
Councilman Penna reviewed several charts and confirmed the type of office space and
market South San Francisco has, which is business not tourist. Ms. Wolfe noted that there
REGULAR CITY COUNCIL MEETING
MINUTES
SEPTEMBER 29, 1999
PAGE 3
is good growth in the kinds of travelers South San Francisco is trying to attract. He
reviewed Pg. 33's formula and discussed the cost and return. He felt South San
Francisco gets very little for what it pays the CVB. Ms. Wolfe reiterated that many leads
that the CVB gives can not be quantified (advertising and food/beverage income).
Councilman Penna stated he was disappointed with the section entitled "Recommended
Potential Alternative Measurement Tool". The consultants stated that that this was a start
since the City was starting from zero. Further discussion included methods of measuring
results from the CVB, involvement in order to see results, and the market need for more
hotel rooms between South San Francisco and San Francisco. Mr. Scott noted that on
occasion there is a spill over that South San Francisco receives from San Francisco and
from Burlingame due to its proximity to the airport.
(Cassette Tape No. 2)
Mayor Pro Tem Matsumoto commented that South San Francisco is not a destination
city, but this is something the Council is working towards. She also asked how many
hotels belong to the bureau and how much does the City subsidize. In response, Director
O'Toole stated that three hotels are currently full dues-paying members, and three other
hotels are members at a lower rate for promotional value only. Councilman Penna noted
the hotel membership was low because of the lack of response from the CVB.
In response to Mayor Datzman's question regarding promoting South San Francisco and
evaluating its marketing success, Mr. Scott stated you must get your name out there to the
leisure market, which is not being done now.
Council agreed that the report is excellent and discussed whether to distribute it to the
CVB. Several Councilmembers voiced their support to have the report made available to
the bureau.
Mr. Scott suggested that 4% is a reasonable amount to spend on a proactive marketing
effort, but it should not all go to the CVB. He suggested that there are other things to do
with the money that will suit the City better.
City Manager Wilson suggested that Council look at a formula that looked at net dollars
instead of gross dollars, and spend the money on our own hotels. He felt a reasonable
rate of return on our investment needed to be looked at, and not what is currently
received, but what is expected.
Councilman Mullin suggested that the City Manager's proposal be written out with
specific details as a follow-up.
(Recess: 7:50 - 7:55 p.m.)
b. East of 101 Transity Study
Ms. Angela Rae, Managing Director of Peninsula Congestion Relief Alliance, briefly
discussed the project's background, which includes a study of the existing and future
needs of transit for the El01 business park area. She stated that Mayor Datzman and
Councilman Penna sit on the Alliance board. She introduced Dan McCoy, Director of
Shuttle Programs for San Mateo County.
REGULAR CITY COUNCIL MEETING
MINUTES
SEPTEMBER 29, 1999
PAGE 4
Mr. McCoy updated Council on the current status of the Utah/Grand and Oyster Point
shuttle program that was identified a year ago as needing professional management
(Genentech is a successful third shuttle system). He detailed how the shuttle service has
expanded with an increase in the number of employers financially supporting the
program, and an increase in grant funding, ridership and service hours.
Mr. Chambers stated he was commissioned to look at improving the shuttle service East
of 101, consolidating hotel shuttle services, BART's impact on the shuttle service, and
changes in growth patterns. He reviewed his study, "South San Francisco East of 101
Transit Development Business Plan" with an oral and visual presentation, and noted the
key challenges. He concluded by raising two key issues for discussion regarding district
funding being available in the future, and to what degree will the City sponsor or
subsidize these lower demand markets.
Mayor Datzman opened the meeting for discussion.
Councilman Mullin's questions included a discussion of the ferry service shuttle costs,
consolidating hotel shuttles (it was noted that Los Angeles and Denver currently have a
consolidated service), and the Airport's intention to charge loop fees. The cost of the
shuttle service is $2.00 per passenger per year (dollar figure was corrected under
discussion with Councilman Penna); there is an average of 802 passengers per day.
Councilman Fernekes suggested that the Tanforan BART station be considered as a
shuttle pick up site rather than the Hickey Boulevard station. Ms. Rae stated that many
riders prefer the Glen Park station because it will cost passengers more to ride BART
down the Peninsula.
Councilman Penna discussed SamTrans' lack of providing service in the E 101 area, and
Mr. McCoy stated that they currently provide grant funding to the shuttle service
program. He also questioned how other cities were able to get their hotels to consolidate
airport shuttle service, and Mr. Chambers agreed to find out. Ms. Rae mentioned that the
cost per rider/per year is $2.00. Councilman Penna wanted to know the amount of
ridership during the lunch hour, and Assistant City Manager Moss indicated that
Genentech no longer provides the service because it became too expensive.
Mayor Pro Tem Matsumoto further addressed consolidating the airport shuttle service,
with the number of trips to the airport being controlled. She also commented that the
proposed service kiosks will be subject to vandalism.
Mayor Datzman questioned the status of the current shuttle service program in
comparison to others and Mr. McCoy stated that it is doing much better than others.
Mayor Datzman stated that concerns regarding water transit being expensive is often
implied, but it is a viable alternative to being caught in congested traffic on the San
Mateo Bridge. In response to how the hotel shuttle consolidation study was conducted,
Mr. Chambers stated he spoke with hotel managers. Mayor Datzman stressed it is
important to talk to the right people at the hotels, and informed Mr. Chambers that a
meeting is scheduled for October 21, at the Conference Center to discuss the shuttle
service plan with hntel representatives
REGULAR CITY COUNCIL MEETING SEPTEMBER 29, 1999
MINUTES PAGE 5
Having no further questions Mayor Datzman concluded the study session.
ADJOURNMENT
Motion-Penna/Second-Fernekes: To adjourn the meeting at 9:10 p.m. Unanimously approved
by voice vote.
Respectfully Submitted:
Approved:
Sylvia M. Payne, ({jlty Clerk
City of South San Francisco
The entries of this Council meeting show the action taken by the City Council to dispose of an item. Oral
communications, arguments, and comments are recorded on tape. The tape and documents related to the items are
on file in the Office of the City Clerk and are available for inspection, review and copying.
REGULAR CITY COUNCIL MEETING
MINUTES
SEPTEMBER 29, 1999
PAGE 6