HomeMy WebLinkAboutAppendix TDMAppendix TDM
Preliminary Transportation Management Demand Plan
May 1, 2020
499 Forbes Boulevard
South San Francisco
Preliminary Transportation Demand Management Plan
(Trip Reduction Plan)
Prepared for:
Aralon Properties
Prepared by:
(408) 420-2411
May 1, 2020
TABLE OF CONTENTS
TDM EXECUTIVE SUMMARY ........................................................................................................ i
INTRODUCTION .......................................................................................................................... 1
TDM Planning Process ........................................................................................................ 1
1.0 REGULATORY AND SUSTAINABLE ENVIRONMENTS .............................................................2
City of South San Francisco ................................................................................................. 2
San Francisco Bay Area Commuter Benefit Program ........................................................... 4
State Regulatory Setting ..................................................................................................... 4
2.0 PROJECT DESCRIPTION .......................................................................................................5
Project Location (and Radius) Map ..................................................................................... 6
3.0 EXISTING TRANSPORTATION FACILITIES..............................................................................6
Genentech Millbrae Connector Shuttle .............................................................................. 9
Genentech Glen Park Connector Shuttle .......................................................................... 10
Transit Trip Planning Resources ........................................................................................ 11
Bicycle Connections .......................................................................................................... 12
City of South San Francisco Bicycle Map ........................................................................... 13
San Mateo County Bicycle Map ........................................................................................ 14
San Francisco Bay Trail Map ............................................................................................. 15
Bicycle Commuter Resources............................................................................................ 15
SECTION I – TDM INFRASTRUCTURE AND PHYSICAL MEASURES .............................................. 17
Infill Development ............................................................................................................ 17
Building Design ................................................................................................................. 17
Transit/Shuttle Shelter ..................................................................................................... 17
Tenant Performance and Lease Language – TDM Requirements ...................................... 18
4.0 BICYCLE FACILITIES ...........................................................................................................18
Long-Term Bike Parking .................................................................................................... 18
Short-Term Bike Parking ................................................................................................... 19
Enhanced Bike Parking Facilities ....................................................................................... 19
Bicycle Trail Development ................................................................................................ 19
Fix-it Bicycle Repair Station............................................................................................... 20
Showers and Changing Facilities ....................................................................................... 20
5.0 PEDESTRIAN FACILITIES ....................................................................................................20
6.0 PARKING FACILITIES ..........................................................................................................20
Carpool/Vanpool Parking .................................................................................................. 21
Clean Air, Clean-Fuel Vehicle Parking ................................................................................ 21
Electric/Plug-in Charging Facilities .................................................................................... 21
Motorcycle and Scooter Parking Placement ..................................................................... 21
7.0 TRANSPORTATION AND COMMUTE INFORMATION KIOSK ...............................................22
8.0 EMPLOYEE COMMUTER RESOURCE FLIER .........................................................................22
9.0 TDM SITE PLAN .................................................................................................................24
SECTION II – PROGRAMMATIC TDM MEASURES ...................................................................... 25
10.0 APPLICANT COMMUTER PROGRAM MANAGEMENT .........................................................25
Commuter Consultant Amenity ........................................................................................ 25
Kick-off Transportation and Commuter Fair ...................................................................... 25
Commuter Incentives and Rewards .................................................................................. 25
Coordination of Trip Reduction Programs with Existing Developments ............................. 26
Preferential Vanpool Parking ............................................................................................ 26
Preferential Carpool Parking ............................................................................................. 27
Carpool Parking Policy ...................................................................................................... 27
11.0 TENANT COMMUTER EMPLOYEE BENEFITS ......................................................................28
Transit Subsidies ............................................................................................................... 28
Vanpool Subsidies ............................................................................................................ 28
Pre-tax Transit Payroll Deduction Option .......................................................................... 28
Pre-tax Parking Payroll Deduction Option ......................................................................... 29
Commuter Allowance – Pedestrian, Bicycle, Carpool ........................................................ 29
Telework/Remote Work Option ....................................................................................... 29
Alternative Work Schedule Option – Flextime, Compressed Workweek ........................... 29
12.0 TENANT COMMUTER SERVICE & RESOURCES ...................................................................30
Designated Employer Contact/Employee Commute Coordinator...................................... 30
Commute Information Web Portal/Intranet ..................................................................... 31
Tenant Mobile Amenities - Optional ................................................................................. 32
Guaranteed Ride Home Program ...................................................................................... 32
Scheduled Mobile Bicycle Repair Service .......................................................................... 33
Tenant e-Bike Fleet - Optional .......................................................................................... 34
Tenant Scooter Program - Optional .................................................................................. 34
Access to $350 Monthly Vanpool Subsidy ......................................................................... 34
Carpool and Vanpool Ride-matching Services ................................................................... 35
Carpool Incentive Programs.............................................................................................. 36
Vanpool Incentive Programs ............................................................................................. 36
13.0 TENANT COMMUTER MARKETING & OUTREACH ..............................................................37
New Employee Onboarding .............................................................................................. 37
Employee Transportation Fairs ......................................................................................... 37
Newsletter Articles and Emails ......................................................................................... 37
Transportation Management Association Membership .................................................... 38
Tenant Participation in Annual Commuter Survey Efforts ................................................. 38
SECTION III – TDM COMPLIANCE, MONITORING, AND REPORTING ......................................... 39
14.0 COMPLIANCE, MONITORING, AND REPORTING ................................................................39
Annual Employee Commute Survey .................................................................................. 39
Annual Commute Survey Report....................................................................................... 40
Triennial Driveway Hose Counts ....................................................................................... 41
Penalty for Noncompliance .............................................................................................. 42
No Expiration of TDM Plan or Programs ........................................................................... 43
City/County Association of Governments of San Mateo County Guidelines ...................... 43
TDM SPECIALISTS, INC. QUALIFICATIONS
499 Forbes Boulevard — Preliminary TDM Plan
May 1, 2020
Page i
TDM EXECUTIVE SUMMARY
This Transportation Demand Management TDM Plan (herein known as the TDM Plan) for the
site at 499 Forbes Boulevards (Project) provides a viable and dynamic program to support a 35
percent alternative transportation mode-use rate. The TDM Plan meets the requirements put
forward to the City of South San Francisco (City). This TDM Plan is consistent with the City of
South San Francisco’s TDM Ordinance and trip reduction guidelines provided by the City/County
Association of Governments (C/CAG) of San Mateo County. The C/CAG guidelines are designed
to “…identify strategies to respond to future transportation needs, develop procedures to
alleviate and control congestion, and promote countywide solutions.” The Project understands
that the efficacy of this TDM Plan is paramount. The mechanisms in the TDM Plan will bind both
the Project and future tenants. Four (4) factors set the proposed TDM Plan apart from typical
TDM Plans:
• Employee Transit Subsidies/Amenities: The TDM Plan will include the infrastructure,
programs, and monitoring system to meet the City’s requirement. In addition to the
conventional TDM measures, the TDM Plan will consist of transit subsidies, guaranteed
ride home, preferential carpool parking, bike parking, telework options, and annual
online surveys. The TDM Plan will also include:
o Last-mile shuttle program (operated by Commute.org)
o Financial allowances for commuters who carpool/bike/walk (taxable)
o $350 monthly MTC vanpool subsidy
o 30,521 square foot p ublic trail development
o On-going Commuter Consultant amenity support services for tenants and their
employees
o A real-time, transportation information kiosk/screen
• Enforcement Mechanisms:
o Obligate Tenants to Perform: Language codified into the office leases will
obligate future tenant(s) to achieve trip reduction goals and offer employee
commuter benefits, such as transit subsidies and participate in annual surveys.
o Surveys: Online employee surveys will identify transportation mode use and
ensure trip reduction goals are achieved.
o Triennial driveway hose counts: Every three years, the Project will undertake a
driveway hose count study to identify the number of peak-hour and daily trips
taken during a typical week.
o City Penalty Structure: Penalties may be assessed at the discretion of the City.
Financial penalties would be the direct responsibility of the Project. Additionally,
the conditions of approval for the Project may provide a financial penalty
structure, in the event of failure to perform or provide annual reporting.
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May 1, 2020
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• Ongoing Role for TDM Consultant: The TDM Consultant who prepared the TDM Plan
will be incorporated into the Project’s Property Management team. Ongoing
responsibilities will include:
o Pre-occupancy engagement with tenants to transition drive-alone commuters to
alternative transportation options before tenants move to the site
o New employee (all personnel) orientation to alternative transportation options
o Quarterly on-site promotions and events for all employees that highlight public
transit, pedestrian and biking, and carpooling transit options and rewards
o Support tenants with their Employee Wellness/Health/Commuter Transportation
Fair/Earth Day/Bike to Work Day/Spare the Air events and promotions
o Support tenants with coordination and formation of vanpools
o Robust surveys of tenants and their staff to ensure compliance
o Report TDM performance to the City.
The Project TDM Plan’s measures listed below are designed to achieve a 35 percent alternative
transportation mode-use rate. These measures are consistent with other very well-performing
TDM Plans and trip-reduction programs in South San Francisco, Foster City, Mountain View,
Palo Alto, and other San Francisco Bay Area locations
The following outline provides a summary of the applicant’s TDM Plan for the Project:
TDM INFRASTRUCTURE AND PHYSICAL MEASURES
• Infill development
• Building design (setbacks, sidewalk amenities)
• 30,521 square foot public trail development
• Bicycle parking - long-term secure lockers or bike rooms (Class I)
• Bicycle parking - short-term racks (Class II)
• Bicycle Fixit Station/repair tools/air pump
• Showers and clothes lockers
• Numbered preferential carpool/vanpool parking spaces
• Commuter/Transportation Kiosk (TransitScreen)
• Employee Commuter Resource Flier
TDM PROGRAMMATIC MEASURES
Commuter Program Management (obligates the applicant to provide)
• Commuter Consultant services for all tenants as a building amenity
• Kick-off transportation and commuter fair
• Funding contribution in Commute.org Shuttle Consortium (or comparable shuttle
program)
• Commuter incentives and reward programs
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• Coordination of trip reduction programs with existing developments/employers
• Parking management strategies
o Preferential vanpool parking
o Preferential carpool parking (with two or more participants from the building)
Commuter Benefits (obligates the office tenant to provide)
• Transit subsidies) or
o Caltrain GoPass
o SamTrans Way2Go pass
• Vanpool subsidies
• Pre-tax transit deduction payroll option
• Pre-tax parking deduction payroll option (for parking at a transit station)
• Carpool/bike/walk commuter allowance (taxable)
• Telework option
• Alternative work schedule option (flextime, compressed workweek)
Commuter Service & Resources (obligates the office tenant to provide)
• Employee Transportation Coordinator
• Commute information web portal/intranet
• Guaranteed Ride Home program
• Scheduled mobile Bicycle Repair service
• Access to $350 monthly MTC vanpool subsidy
• Carpool and Vanpool Ride-matching services
• Carpool and Vanpool Incentives
Commuter Marketing & Outreach (obligates the office tenant to perform)
• New employee - onboarding introduction to the commuter program
• Employee Commuter Transportation Fair events
• Earth Day/Bike to Work Day/Spare the Air promotions
• Employer participation – Commute.org (a TMA-like organization)
• Employer participation – South San Francisco Ad Hoc Coalition
TDM PERFORMANCE MONITORING & SURVEYING (obligates applicant and all tenants)
• The Project will record TDM Plan obligations and requirements into the Project’s CCRs.
• Tenant leases will require reduction performance (35 percent alternative transportation
mode-use rate) and share of penalties if performance is not achieved
• Annual on-line Employee Commuter Survey and reporting
• Triennial driveway hose count survey of Project
• Non-compliance penalty (included as a tenant responsibility per lease)
• No expiration of the TDM Plan
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May 1, 2020
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INTRODUCTION
This 499 Forbes Boulevard Transportation Demand Management (TDM) TDM Plan (herein
known as the TDM Plan) was developed to meet the specific needs for the project, considering
the logistical resources, opportunities, and constraints of the site. The TDM Plan measures
provide specific elements and actions that commit the applicant and future tenant to their
implementation. Execution of the TDM Plan measures will increase opportunities for
pedestrian, bicycle, carpool, and transit uses and is designed to achieve the required alternative
transportation mode-use rate.
The TDM Plan is performance-based and directs the applicant and future employers (tenants)
to implement programs, employee benefits, and create a formal commute program. Commute
program marketing, ongoing promotions, a guaranteed emergency ride home program, and an
active commute coordinator will provide the synergism needed to create an effective and
successful program for future Project employees. This TDM Plan contains appropriate measures
and elements that are consistent with other very well-performing Silicon Valley, San Francisco
Bay Area region, and national commute programs. Annual monitoring via surveys will provide
the documentation to demonstrate the effectiveness of the TDM programs to meet a 35
percent alternative transportation mode-use rate.
This TDM Plan provides the details of the applicant’s commitment to the City of South San
Francisco (City) and its designated responsibility for implementation.
This Project is designed to encourage the use of alternative modes of transportation, including
walking, bicycling, carpooling, vanpooling, and public transit. By balancing air quality with
economic growth, the 499 Forbes Boulevard Project (Project) will help the City thrive as a
community and meet its 2020 greenhouse gas (GHG) emission reduction goals.
TDM Planning Process
The Project will include trip reduction elements and goals outlined in Chapter 20.400
Transportation Demand Management ordinance. The following comprehensive TDM Plan will
mitigate employee commute trips typically associated with an office, biotech Project. The TDM
Plan contains appropriate measures and elements that are consistent with other Peninsula and
regional commute programs.
This TDM Plan encompasses an array of alternative transportation mode-use strategies
categorized in the following three sections:
I. TDM Infrastructure and Physical Measures
II. Programmatic TDM Measures
III. TDM Monitoring and Reporting
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1.0 REGULATORY AND SUSTAINABLE ENVIRONMENTS
The TDM Plan is a combination of services, incentives, facilities, and actions that reduce single-
occupant vehicle (SOV) trips to help relieve traffic congestion, parking demand, and air
pollution problems. The following are goals that can be achieved through the effective
utilization of a TDM Plan with the use of TDM measures:
• Reduce parking demand by converting SOV trips to an alternate mode of transportation
(e.g., transit, carpool or vanpool, bicycling, or walking).
• Shift travel to less congested routes by providing traveler information systems that warn
motorists about delays or alternative routes.
• Support other technological solutions (e.g., compressed natural gas, electric/hybrid
vehicles, or other zero-emission vehicles).
• Eliminate or shift trips from peak periods (e.g., flexible schedules, compressed
workweeks, or telecommuting).
Successes achieved from TDM Planning will also have a significant impact on GHG emission
reductions while providing sustainable mobility solutions. At a City-wide level, the sustainable
solution combines innovative strategies with proven trip reduction methods, mobility
enhancing strategies, and energy consumption-reducing programs. The results include
mitigating GHG emissions and other pollutants, improved traffic flow and connectivity, reduced
parking demand, and lower energy bills.
A summary of city, county, and State policy goals related to sustainability, congestion
management, and GHG reduction follows below.
City of South San Francisco
South San Francisco General Plan1
o Land Use Policies: 2-G-8 Provide incentives to maximize community orientation of new
development and to promote alternative transportation modes.
o Implementation Policies: 2-I-4 Require all new developments seeking a FAR bonus to
achieve a progressively higher alternative mode usage.
o Alternative Transportation Systems Policies: 4.3-G-1 Develop a comprehensive and
integrated system of bikeways that promote bicycle riding for transportation and
recreation.
o Alternative Transportation Systems Policies: 4.3-G-2 Provide safe and direct pedestrian
routes and bikeways between and through residential neighborhoods, and to transit
routes
1 http://www.ssf.net/home/showdocument?id=15526
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o Alternative Transportation Systems Policies: 4.3-G-3 In partnership with employers,
continue efforts to expand shuttle operations.
o Alternative Transportation Systems Policies: 4.3-G-4 In partnership with the local business
community, develop a transportation systems management plan with identified trip
reduction goals while continuing to maintain a positive and supportive business
environment.
o Alternative Transportation Systems Policies: 4.3-I-4 Require provision of secure covered
bicycle parking at all existing and future multifamily residential, commercial, industrial,
and office/institutional uses.
o Alternative Transportation Systems Policies: 4.3-I-8, 9, 10,
o Alternative Transportation Systems Policies: 4.3-I-11 Establish parking standards to
support trip reductions by:
Allowing parking reductions for the project that have agreed to implement trip
reduction methods, such as paid parking.
o Air Quality Policies: 7.3-G-2 Encourage land use and transportation strategies that
promote the use of alternatives to the automobile for transportation, including bicycling,
bus transit, and carpooling.
o Bicycle Master Plan Policies:2 1.2 Reduce reliance on travel by single-occupant passenger
vehicles.
o Bicycle Master Plan Policies: 3.2 Bicycle parking facilities should be provided at schools,
parks, and transit stops and shall be required to be provided at private developments
including places of work, commercial shopping establishments, parks, community
facilities, and other bicyclist destinations.
South San Francisco Climate Action Plan 3
The City's Climate Action Plan was adopted in 2014 to reduce energy usage and GHGs
community wide. The City is also focusing on transit-oriented development proximate to
Caltrain, BART, and the ferry terminal. South San Francisco is investing heavily in alternative
modes of transportation to reduce reliance on the single-occupancy vehicle, including the
newly renovated Caltrain Station and pedestrian plaza, which will help improve transit options
for employees, residents, and visitors. The City is also piloting bike share and has partnered to
offer carpool programs, the free South City
Shuttle, as well as transportation demand
management strategies for commercial and
residential development.
South San Francisco Zoning Ordinance 2010
o Chapter 20.400 Transportation Demand
Management
2 Approved General Plan Amendment Adopting the South San Francisco Bicycle Master Plan, February 9, 2011.
3 http://www.ssf.net/departments/city-manager/sustainability
Chapter 20.300.015 “Trip Reduction” of the
Municipal Code outlines the TDM objectives for
the City. It states that, “all-nonresidential
development expected to generate 100 or more
average daily trips, based on the Institute of
Traffic Engineers (ITE) trip generation rates
which are current at the time of application, is
subject to Chapter 20.400 (Transportation
Demand Management).”
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Chapter 20.330 – Parking Standards (Bicycle Parking)
o Short and long-term bicycle parking shall be provided, according to the provisions
identified in section 20.330.008 of the SSFMC and as modified as in the Oyster Point
Specific Plan and Precise Plans.
San Mateo County Congestion Management Plan4
o All land-use changes or new developments that require a negative declaration or an
Environmental Impact Report (EIR) and that are projected to generate a net (subtracting
existing uses that are currently active) 100 or more trips per hour at any time during the
a.m. or p.m. peak hour period must be reported to C/CAG within 10 days of completion
of the initial study prepared under the California Environmental Quality Act (CEQA).
San Francisco Bay Area Commuter Benefit Program
Air District Regulation 14, Rule 1, also known as the Bay Area Commuter Benefits Program,
requires employers with 50 or more full-time employees to register and offer commuter
benefits to their employees. The purpose of this rule is to improve air quality, reduce emissions
of greenhouse gases and other air pollutants, and decrease traffic congestion in the San
Francisco Bay Area by encouraging employees to commute to work by transit and other
alternative commute modes.
State Regulatory Setting
The State of California has given many organizations and agencies the responsibility of creating
guidelines, policies, and thresholds that meet legislation from the Office of Planning and
Research, California Air Resources Board (CARB), California Air Pollution Control Officers'
Association, Council of Governments, and the Attorney General’s office.
♦ Assembly Bill 1499 – requires that CARB develop and adopt regulations that achieve the
maximum feasible reduction of GHGs emitted by passenger vehicles and light-duty trucks
and other vehicles, and to develop the nation’s first GHG emission standards for
automobiles.
♦ Executive Order S-3-05 – directs the secretary of the California Environmental Protection
Agency (Cal EPA) to initiate a multi-agency effort to reduce GHG emissions to the target
levels.
♦ Assembly Bill 32, California Climate Solutions Act of 2006 – requires that statewide GHG
emissions be reduced to 1990 levels by the year 2020. This first-in-the-world comprehensive
program of regulatory and market mechanisms are designed to achieve real, quantifiable,
and cost-effective reductions of GHG. AB 32 establishes CARB as the agency responsible for
monitoring and reducing GHG emissions.
4 www.ccag.ca.gov
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♦ Senate Bill 375 – establishes improved land use and transportation policy supporting AB32
by providing a means for achieving the AB 32 goals for cars and light trucks through land-
use changes. This legislation created potentially revolutionary changes in California's
regional planning processes for housing and transportation by mandating the creation of
sustainable regional growth plans. These plans are expected to double the GHG emission
reduction targets that local governments must meet through land-use planning.
The CEQA streamlined review process for developers is the most significant provision of
the bill. Projects that meet specific criteria including those with at least 50 percent
residential use, high densities, and located within one-half a mile from a rail, ferry, or
bus line with 15-minute headways or less – qualify for a CEQA review exemption.
2.0 PROJECT DESCRIPTION
The project includes the demolition of an existing one-story building and construction of a new
lab bio-tech building and a five-story parking structure. The building will be approximately
128,737 gross square feet with a floor area ratio (FAR) of 1.0.
Garage and surface parking will provide 322 parking spaces. Shown on page 6 is a Project
location map.
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Project Location (and Radius) Map
3.0 EXISTING TRANSPORTATION FACILITIES
The Project is located east of Highway 101. It has access to multiple shuttle routes that provide
connecting service to the South San Francisco Ferry Terminal, South San Francisco Caltrain
Station, and the South San Francisco BART station. Additional shuttle resources, via the
Genentech shuttles, provide connectivity to the Millbrae BART/Caltrain Center and the Glen
Park BART Station. Weekday shuttles offer 143 total trips per day. There are no public bus
routes that serve the business community east of Highway 101. The transit matrix shown on
page 7 includes resources that are within walking distance to the Project.
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Access to the Utah-Grand and Oyster Point shuttle routes require the Project to join the
Commute.org Consortium. Commute.org operates the South San Francisco shuttle programs
during peak hours.
Oyster point shuttles include pick-up locations on Forbes Boulevard just 0.20 miles from the
Project.
Route Span of Service Trips per
Weekday Communities Served
Oyster Point
BART Shuttle
5 Days/Week
6:52 a.m. - 6:39 p.m.19
South San Francisco BART Station, The Cove, 1120 Veterans Blvd, 220 Oyster
Point, 200 Oyster Point, Oyster Point Blvd/Eccles, 384 Oyster Point Blvd, Cul-de-
Sac (395/400 Oyster Point Blvd), Gull/Oyster Point Blvd, Forbes Blvd/Carlton Ct,
Eccles Ave/Rozzi Pl, and 550 Eccles Ave
Oyster Point
Caltrain Shuttle
5 Days/Week
6:50 a.m. - 6:51 p.m.14
South San Francisco Caltrain Station, The Cove, 1120 Veterans Blvd, 220 Oyster
Point, 200 Oyster Point, Oyster Point Blvd/Eccles, 384 Oyster Point Blvd, Cul-de-
Sac (395/400 Oyster Point Blvd), Gull/Oyster Point Blvd, Forbes Blvd/Carlton Ct,
Eccles Ave/Rozzi Pl, and 550 Eccles Ave
Oyster Point
Ferry Shuttle
5 Days/Week
7:31 a.m. - 6:41 p.m.6
South San Francisco Ferry Terminal, 384 Oyster Point Blvd, Cul-de-Sac (395/400
Oyster Point Blvd), Gull/Oyster Point Blvd, Forbes Blvd/Carlton Ct, Eccles
Ave/Rozzi Pl, 550 Eccles Ave, 1120 Veterans Blvd, 220 Oyster Point, 200 Oyster
Point, The Cove, Genesis One Tower Place, and SSF Business Ctr (Dubuque), and
South San Francisco Caltrain Station
Utah-Grand Area
BART Shuttle
5 Days/Week
6:36 a.m. - 6:13 p.m.15
South San Francisco BART Station, 169 Harbor Way, 230 E. Grand Ave, Kimball & E.
Grand Ave, 390 Swift Ave, 400/450 E. Jamie Ct, 475 E. Grand Ave (Building 42),
Cabot & Allerton, Littlefield & Lawrence, 229 Littlefield, 339 Harbor Way, and 255
So. Airport Blvd - SSF Conference Center
Utah-Grand Area
Caltrain Shuttle
5 Days/Week
6:05 a.m. - 6:31 p.m.15
South San Francisco Caltrain Station, 169 Harbor Way, 230 E. Grand Ave, Kimball
& E. Grand Ave, 390 Swift Ave, 400/450 E. Jamie Ct, 475 E. Grand Ave (Building
42), Cabot & Allerton, Littlefield & Lawrence, 229 Littlefield, 339 Harbor Way,
and 255 So. Airport Blvd - SSF Conference Center
Utah-Grand Area
Ferry Shuttle
5 Days/Week
7:00 a.m. - 6:35 p.m.7
South San Francisco Ferry Terminal, South San Francisco Caltrain Station, 169
Harbor Way, 230 E. Grand Ave, Kimball & E. Grand Ave, 390 Swift Ave, 400/450 E.
Jamie Ct, 475 E. Grand Ave (Building 42), Cabot & Allerton, Littlefield &
Lawrence, 229 Littlefield, 339 Harbor Way, and 255 So. Airport Blvd - SSF
Conference Center
GNE Millbrae
Caltrain/ BART
Transit Connector
5 Days/Week
6:56 a.m. - 6:20 p.m.15 Millbrae/Caltrain BART Station, The Cove, 690 Gateway, 300 Gateway, 230 E.
Grand Ave, Kimball Way & E. Grand Ave , and 390 Swift Ave.
GNE Glen Park BART
Transit Connector
5 Days/Week
5:46 a.m. - 7:12 p.m.52 Glen Park BART Station, 690 Gateway, Genentech Building 83, 300 Gateway, 499
Forbes, Genentech Building 5, and Genentech Building 35
Total Bus Trips/Weekday 143
* All buses and trains are lift equipped for handicapped, elderly, or those in need.
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Below are maps of the three Oyster Point shuttle routes.
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Within 0.30 miles, walking distance from the
Project is three Utah-Grands shuttle routes. The
Utah-Grand shuttles serve the same South San
Francisco BART, Caltrain, and Ferry sites. Access
to these additional shuttles is included with the
Project’s participation in the Commute.org
Consortium agreement.
In September 2018, Genentech opened to the
public their Millbrae Transit Station shuttles.
Below are the Genentech Millbrae shuttle
routes for AM and PM peak hour trips. Future
Project commuters can ride the Genentech shuttles at no cost, but they would have to walk to
the nearest pickup location. The Genentech Millbrae Shuttle AM and PM schedule can be found
at https://sites.google.com/view/e101mobility.
Genentech Millbrae Connector Shuttle
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Genentech also allows commuters from the area East of Highway 101 to ride their Glen Park
BART shuttle. The AM route as a drop off near the Project site, but the PM route requires a
short walk to reach the shuttle pick up location. The Genentech Glen Park Shuttle AM and PM
schedule can be found at https://sites.google.com/view/e101mobility.
Genentech Glen Park Connector Shuttle
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Transit Trip Planning Resources
Online trip planning services are a useful tool for planning bicycle, carpool, and public transit
trips.
Google has also collaborated with select regional transit agencies to provide a public transit
planner for riders of VTA, Caltrain, BART, and other San Francisco Bay Area systems. This free
service can be found online at www.google.com/transit.
The Waze mobile app also provides trip and route planning.
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Bicycle Connections
The project is surrounded by pedestrian and bicycle connections. The Project site can be
accessed from suggested a bike route along Gateway Boulevard. Sister Cities and Oyster Point
Boulevards are rated as Class II bike lanes. East Grand, Littlefield, and Utah Avenues are rated
as a Class III bicycle facility. Bicycle access from Caltrain is a five-minute ride. Bicycle access
from the Ferry Terminal is a six-minute ride.
The South San Francisco Bike Map, shown on page 13, identifies various bicycle facilities for
commuters. Class III bike lanes are identified along portions of Allerton Avenue and Forbes
Boulevard. The San Mateo County Bikeways Map, shown on page 14, provides another view of
nearby bicycle facilities.
Surrounding the entire area east of Highway 101 in the San Francisco Bay Trail, which is rated as
a regional trail, Class I bicycle path. The Bay Trail is a 500-mile network of multi-use pathways
circling San Francisco and San Pablo Bay. The trail provides commuters an exceptional pathway
to bicycle or walk to work in South San Francisco. The San Francisco Bay Trail Map is shown on
page 15.
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City of South San Francisco Bicycle Map
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San Mateo County Bicycle Map
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San Francisco Bay Trail Map
Bicycle Commuter Resources
Commute.org, in partnership
with a nationally certified
League Cycling Instructor (LCI),
offers free bicycle safety
workshops for employers.
Workshops can be scheduled
during lunchtime, late in the
workday or even after work.
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Bicycle commuters looking to find a riding partner can log on
to http://bicycling.511.org/ for more information. The 511
system also provides significant resources for bicycle
commuters, including:
♦ Free Bike Buddy matching
♦ Bicycle maps
♦ Location of bike lockers
♦ How to take your bike on public transit
♦ How to take your bike across Bay Area toll bridges
♦ How to ride safely in traffic
♦ Tips for bike selection
♦ Links to bicycle organizations
♦ Bike to Work Day
♦ Bike Commute Calculator
♦ Tips on bike commuting
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SECTION I – TDM INFRASTRUCTURE AND PHYSICAL MEASURES
The following physical infrastructure measures are designed to support commuters who use
alternative transportation. These TDM Plan components will be installed during the
construction of the Project.
Infill Development
The proposed Project would develop under-used parcels within the existing urban area. The
area surrounding this Project is mostly improved. Under these conditions, the Project would be
considered infill development, which contributes to trip reduction outcomes. According to the
City/County Association of Governments of San Mateo County, infill development can reduce
peak-hour vehicle trips by two percent.5
Due to its infill location, the Project will become a shuttle-oriented, pedestrian, and bicycle-
friendly Project that embraces the City’s goals and policies. Some of the pedestrian and transit-
oriented design features include orienting the building toward transit stops and tying into
adjacent bicycle and pedestrian circulation facilities.
Building Design
Building design will enhance pedestrian continuity by:
• Recessing door and window features of the building to further the walkable area of the
sidewalks.
• Incorporating landscaped areas to serve visitors and passersby at the entry to the building.
• Installing TDM Planters on the property adjacent to the public right-of-way.
• Providing a direct walkway from the street to the building’s main entrance and parking
garage that also extends to the amenity area and bike trail.
Transit/Shuttle Shelter
The applicant proposes to contribute funding for the
construction of one transit passenger shelter along
Forbes Boulevard. Currently, there are shuttle stops but
no bench or shelter. The transit shelter placement and
construction will coordinate with the City and
Commute.org to determine the suitability of a new
shuttle stop. The purpose of a transit passenger shelter
is to provide a structure that affords protection from the
weather for persons who are waiting to board public or
franchised transit vehicles. An attractive bus shelter
encourages more transit ridership.
5 City/County Association of Governments (CCAG) of San Mateo County’s Congestion Management Program.
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Tenant Performance and Lease Language – TDM Requirements
The Project will include lease language for the future tenant that requires the identification of a
designated employer contact responsible for the implementation of the TDM Plan (including
annual survey and reporting, and registration in the emergency guaranteed ride home
program). Sample lease language may be worded as follows:
Transportation Management. Tenant shall fully comply with all existing or future programs
mandated by the City of South San Francisco intended to manage parking, transportation or
traffic in and around the Project and/or the Building, and in connection therewith, Tenant
shall take responsible action for the transportation TDM Planning and management of all
employees located at the Premises by working directly with Landlord, any governmental
transportation management organization, or any other transportation-related committees or
entities. Such programs may include, without limitation: (i) restrictions on the number of peak-
hour vehicle trips generated by Tenant; (ii) increased vehicle occupancy; (iii) implementation
of an in-house ridesharing program, transit subsidies, and designation of an employee
transportation coordinator; (iv) working with employees and any Project, Building or area-
wide ridesharing program manager to conduct annual commuter surveys; (v) instituting
employer-sponsored incentives (financial or in-kind) to encourage employees to rideshare;
joining the South San Francisco TMA, and (vi) utilizing telework and flexible work shifts for
employees.; and be responsible for any financial penalties for non-attainment of vehicle trip
reduction requirements.
4.0 BICYCLE FACILITIES
A total of 59 bicycle parking facilities will be provided. The Project exceeds the City’s Bicycle
Parking code. This increase in bicycle facilities also exceeds the LEED bicycle parking
requirements.
Long-Term Bike Parking
The Project will provide at least 26 Class I
secure, covered Class I bicycle parking
facilities. A Class I bike parking cage will
be provided in a covered, secure location
in the Project garage. This caged area can
be expanded to accommodate more bike
parking for future needs. Photos of a
sample bike room are shown to the right
and below.
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Short-Term Bike Parking
The Project will provide at least 33 short-term parking
bike racks (Class II). The racks will have the ability to
secure the frame and both wheels of the bike. Racks will
be located near building entrances within a constant
visual range.
Enhanced Bike Parking Facilities
The Project will increase the number of bicycle facilities
by more than 47.5 percent, the number required by code. Enhanced bicycle
facilities will encourage building occupants to use cycling as a commuter
option and will provide capacity for a larger number of cyclists.
Bicycle Trail Development
The Project will improve 30,521 square feet of public trail adjacent to the
garage. Bicycle racks and a bike repair Fixit station will be located just off
the trail. Shown below is an image of the trail section.
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Fix-it Bicycle Repair Station
The Project will install a bicycle Fix-it station to provide cyclists the
opportunity to conduct minor maintenance on their bike. The Fix-
it includes all the tools necessary to perform basic repairs and
maintenance, from changing a flat to adjusting brakes and
derailleurs. The tools and air pump are securely attached to the
stand with stainless steel
cables and tamper-proof
fasteners. Hanging the bike
from the hanger arms allows
the pedals and wheels to spin
freely while adjusting.
Showers and Changing Facilities
Showers and clothes lockers will be installed for use by employees who walk, jog, or bicycle to
work, or those who wish to change clothes after commuting via an alternate mode of
transportation. A total of six showers will be installed, providing showers for both genders.
Shower and changing facilities will be provided free of charge for all employees.
5.0 PEDESTRIAN FACILITIES
The creation of a pedestrian-oriented environment ensures access between public areas while
strengthening pedestrian and bicycle connections. Safe, convenient pedestrian connections
shall be provided from the project to surrounding surface streets and trails. Lighting,
landscaping, and building orientation will be designed to enhance pedestrian safety. Pedestrian
spaces can be used for recreation, eating, or other outdoor activities.
The Project will provide a direct walkway from Forbes Avenue to the main entrance of the Lab
Building that further extends to the garage, amenity area, and the bike trail.
6.0 PARKING FACILITIES
The Project will be responsible for striping parking space pavement and providing appropriate
signage for preferential carpool, vanpool, electric, and fuel-efficient parking throughout the
site. The Project will also install a technology-based parking stall counting system in the garage.
Parking data collected will be included in the annual TDM Commute Survey Report.
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Carpool/Vanpool Parking
The Project is anticipated to provide 33 spaces to be used for carpool parking. Three spaces will
be designated for vanpool parking. These parking spaces will be designated for carpool and
vanpool vehicles and for the exclusive uses of employees who are ridesharing. Space will be
incorporated with the clean-air vehicle parking discussed below. The carpool/vanpool spaces
will be in parking areas closest to a building’s entrance or a prime location in the garage.
The carpool parking spaces may require policy development, employee registration, and
permitting. Registered vanpools may receive a designated parking space.
Clean Air, Clean-Fuel Vehicle Parking
The Project will also include a clean-air parking space. The Project will
be responsible for construction, striping, and signage for the specialty
parking space. A description of the designated parking space includes:
• The clean-air vehicle parking space will also accommodate
carpool and vanpool striping and signage.
• Space will be in the parking areas closest to the building’s
employee entrances or prime locations in the garage.
In total, ten percent of all parking will be allocated to clean air, electric, and carpool/vanpool
parking. The designed parking space satisfy CalGreen standards and the City’s zoning code.
Electric/Plug-in Charging Facilities
The Project will provide 20 electric-vehicle (EV) charging spaces. The applicant will pay for the
installation of the EV charging stations and will help coordinate with EV station operators the
billing of EV users directly for electric utility costs of charging.
It should be noted the electric vehicles are not a TDM measure and do not reduce vehicle trips.
Electric cars tend to generate drive alone commuter trips.
Motorcycle and Scooter Parking Placement
Designated motorcycle and electric scooter parking may be provided in a covered location.
Electric scooters will be encouraged for employee consideration for their clean-fuel benefits
and contribution to reducing vehicle congestion and parking.
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7.0 TRANSPORTATION AND COMMUTE INFORMATION KIOSK
The Project will provide transportation information kiosk in the building
lobby. Easily accessible transportation information will be an important
component of commuter outreach and education for employees.
A transportation kiosk can be electronic, mobile access, or a physical unit
containing bike maps, transit schedules, and carpool fliers. A physical unit
can be wall-mounted or a floor-standing model.
Shown at the right is the mobile app version of an electronic TransitScreen.
A TransitScreen app may better assist employees with their commuter
planning needs.
8.0 EMPLOYEE COMMUTER RESOURCE FLIER
All future tenants will be provided with a reproducible and editable employee commuter flier.
This flier will include (but is not limited to) information about carpool parking, transit
opportunities, shuttles, bicycle routes, and on-site amenities and resources. The flier will
promote commuter assistance, incentives, and rewards, along with links to helpful resources.
Fliers will be integrated with tenant/employer information. A sample flier is provided.
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9.0 TDM SITE PLAN
The following TDM site plan shows the trip reduction design elements for the Project.
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SECTION II – PROGRAMMATIC TDM MEASURES
The following programmatic measures are designed to enhance the success of the TDM Plan.
Upon implementation, they create the “499 Forbes Commute Program.” Representing various
promotions and outreach activities of the Commute Program, these measures are TDM
components that will be required of tenants and employers as part of their occupancy
agreements. Implementation efforts represent the backbone of a successful commuter
program.
10.0 APPLICANT COMMUTER PROGRAM MANAGEMENT
Commuter Consultant Amenity
The Project will provide a commuter consultant/TDM professional to support the tenants of the
Project. As a building amenity, the commuter consultant will help organize and TDM Plan
programs and communications for the tenant before they occupy the site. Pre-move
engagement will assist employees with customized trip TDM Planning, registration for transit
subsidies and commuter allowances, and the establishment of program policies. The commuter
consult will become a constant resource for tenants and their employees and will remain a
feature of the Project to meet the 35 percent alternative transportation mode-use rate.
The commuter consultant will provide employer training, and employee commute program
start-up assistance, TDM Planning assistance, and instructions for the annual monitoring and
survey reporting. The overarching goals of this support function are to reduce commute trips
for employees, formalize tenant commute programs, and assist with employee marketing and
outreach. The TDM/commuter consultant will help property management in the preparation of
tenant materials for new employee orientation, production of kick-off events, and coordination
of carpool parties, commute e-news articles, employee assistance, and coordination of the
annual transportation fair.
Kick-off Transportation and Commuter Fair
At 75 percent occupancy of the Project, the tenant will host a commute alternative kick-off
event. Transportation providers, such as Caltrain, BART, Commute.org, 511, and bicycle
representatives, will be invited to set up exhibit booths/tables. To encourage employee
participation in the event, the Project and tenant(s) may provide food (such as popcorn, ice
cream, hot dogs, or other refreshments). The Project commute consultant will coordinate this
event in cooperation with the tenant(s).
Commuter Incentives and Rewards
During the year, the commuter consultant will promote various commuter incentives and
rewards. Many incentives are offered by Commute.org and the San Francisco Bay Area 511.org
program.
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Commute.org provides a $100 e-gift card carpool reward, a $500 cash vanpool driver reward,
and free trial transit tickets for new riders. Shown below is an image of the Commute.org
incentives.
Coordination of Trip Reduction Programs with Existing Developments
The Project’s commuter consultant will coordinate with nearby developments and employers,
to identify opportunities to leverage or co-op commuter resources. For example, employees
may have similar schedules as employees of the Project. The commuter consultant will
investigate carpool matching options between the tenants and nearby employment sites to
facilitate carpool candidates’ introductions.
Preferential Vanpool Parking
The Project will stripe and sign a limited number of parking spaces for commuter vanpools.
Commuter vanpool parking spaces will only be made available to employees from the building
who vanpool as their commute option.
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Preferential Carpool Parking
The Project will stripe and sign a limited number of carpool parking spaces for
commuter carpools. Carpools must contain two or more participants who work
at the building. A registration process will provide carpoolers with a special
carpool parking permit.
Carpool Parking Policy
The use of these carpool parking spaces may require policy development,
employee registration, and permitting.
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11.0 TENANT COMMUTER EMPLOYEE BENEFITS
Transit Subsidies
Office tenants will offer all employees a transit subsidy or a transit pass for commuting to the
Project site. A transit subsidy program may include participation in the Caltrain GoPass or
SamTrans Way2Go program or a comparable transit subsidy or commute
allowance program.
To be successful, the future tenant will need the flexibility to choose the type
and amount of transit subsidy and incorporate benefit programs that best suit
their employees’ needs. Subsidies may be equivalent to the cost of a three-zone
Caltrain monthly pass. Subsidies may also be provided in tandem with the pre-
tax payroll deduction program.
Caltrain GoPass:
The Caltrain Go Pass program allows companies to purchase annual unlimited ride
passes for all eligible employees. A Go Pass sticker is affixed to an approved
identification badge, and the user presents it on the train as proof of payment. The Go
Pass is good for travel on Caltrain between all zones, seven days a week, for one low
annual cost per user.6
SamTrans Way2Go:
The SamTrans Way2Go program allows companies to purchase annual unlimited ride
passes for all eligible employees. Customers simply swipe their Way2Go Pass through
the farebox when boarding SamTrans. The Way2Go Pass is valid on all SamTrans fixed-
route service. The Way2Go Pass is valid for a calendar year and expires on Dec. 31 each
year.7
Vanpool Subsidies
The tenant will provide employees with vanpool subsidies. The vanpool subsidy will be
equivalent to the amount offered to transit riders. Vanpool subsidies may also be provided in
tandem with the pre-tax payroll deduction program.
Pre-tax Transit Payroll Deduction Option
The office tenant(s) will offer a transit and vanpool pre-tax payroll deduction option as a way
for employers to provide transit and vanpool expenses on a tax-free basis. The monthly cap for
the transit and vanpool benefits are now at $265/month as of 2019. The transit and vanpool
pre-tax benefit is a useful and easy tool for employers to provide options to their employees.
6 http://www.caltrain.com/Fares/tickettypes/GO_Pass.html
7 http://www.samtrans.com/fares/faretypes/Way2Go_Program.html
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Employees elect to withhold funding from their paycheck to use to purchase fare media for
transit or vanpools. The employee is not taxed on the monies withheld, and the employer does
not pay employment taxes on those funds. The transit and vanpool pre-tax benefit helps reduce
congestion, increase transit ridership, and improve air quality.
Pre-tax Parking Payroll Deduction Option
The office tenant(s) will offer a parking pre-tax payroll deduction option as a way for employers
to provide parking expenses on a tax-free basis. The monthly cap for the parking benefits is now
at $270/month as of 2020.
Employees elect to withhold funding from their paycheck to use to purchase payment media
for parking expenses incurred at transit stations. The employee is not taxed on the monies
withheld, and the employer does not pay employment taxes on those funds.
Commuter Allowance – Pedestrian, Bicycle, Carpool
As a taxable benefit, the office tenant(s) will offer their employees a monthly cash allowance
for commuters who predominately walk, bicycle, or carpool to work. Per IRS regulations
[Section 132(f)], commuter payments will be added to income and subject to tax withholding at
the federal and state supplemental tax rate.
A commuter may only participate in one type of transportation mode per day up to the
maximum allowance allowed per month. For example, commuters may not receive transit
subsidy benefits and then claim a walk, bike, or carpool allowance for last-mile travel from the
train station.
Telework/Remote Work Option
The office tenant(s) will allow their employees to work remotely when viable. The provision of
telework infrastructure and equipment may be needed to ensure that teleworkers enjoy fast,
smooth data transmission between their workplace and telework office. Telework options
reduce or eliminate the need for commute travel to the office.
Alternative Work Schedule Option – Flextime, Compressed Workweek
The office tenant(s) will offer their employees the option to use an alternative work schedule.
An alternative work schedule may include a compressed workweek (e.g., four-day week) option
or flextime (e.g., adjusting work hours to fit arrival and departure times).
A compressed workweek lets employees work longer hours but shorter weeks. The shortened
workweek and shifted hours may help employees avoid rush-hour traffic and reduce the
number of commute days. Employees also have an additional day for leisure activities, personal
business, and family time. Typical compressed work options include a 9/8/80 workweek and a
4/10 schedule. A 9/8/80 work schedule is eight, nine-hour workdays (72 hours) plus one eight-
hour day, totaling 80 hours over two weeks. This program allows employees to have one day
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off every two weeks. A 4/10 schedule enables the employee to work four 10-hour days per
week. Employees typically are divided into two groups: one group works Monday through
Thursday; the other group works Tuesday through Friday.
Flextime provides versatility, enables employees to more conveniently use rideshare options,
and avoid traffic congestion and transit crowding. It is also an attractive employee recruitment
tool that allows employees to work around childcare or school schedules. To maximize
alternative mode-use, the Project tenant(s) will offer a preference for alternative work
schedules to employees who use or will use an alternative transportation mode.
12.0 TENANT COMMUTER SERVICE & RESOURCES
Building tenants will partner with the Project and property management to develop employee
commute programs and services. As written in the lease agreement, the tenant will be required
to provide an employee transportation coordinator, participate in the emergency guaranteed
ride home program (GRH), and offer their employees a transit subsidy and transit passes to all
employees.
Designated Employer Contact/Employee Commute Coordinator
The tenant will identify a designated contact implement TDM programs described in this plan.
The designated employer contact will maintain commuter information, marketing, and
outreach and assist with administer the annual employee commuter surveys. The selected
liaison may be the employee transportation coordinator (ETC), whose role will be to manage
and monitor the alternative commute program. The ETC’s primary responsibility will be
implementing many of the programs and features described in the TDM Plan. The ETC will be
responsible for providing ongoing commute assistance to employees, producing on-site
transportation fairs and promotional events, collaborating with Commute.org and 511 to
maximize rideshare resources, conducting the annual survey, and creating the yearly commute
report.
The ETC will provide the following services:
• Promote trip reduction and air quality strategies to employees at the Project site.
• Maintain membership in the TMA and promote the emergency ride home program to
employees.
• Be the main point of contact for tenant/employer and employees who wish to commute
using an alternative transportation mode.
• Work with local agencies such as Caltrain, BART, Ferry, Commute.org, 511 Rideshare,
Silicon Valley Bicycle Coalition, and the Bay Area Air Quality Management District
(BAAQMD).
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• Post informational materials on the company Commuter Website, transportation kiosks,
and disperse alternative program information to employees via designated employer
contacts, posters, flyers, banners, e-newsletters, new employee orientation, etcetera.
• Participate in the BAAQMD Spare the Air program to encourage
employees not to drive to work alone.
• Provide timely transit alerts to riders of BART, Ferry, and Caltrain.
• Coordinate various aspects of the program that require periodic
updating or monitoring, such as the guaranteed GRH program, car and
vanpool registration, parking enforcement, and locker assignment and enforcement;
and,
• Develop and manage the company transportation and commute information webpage.
The webpage will contain transportation information, resources, and links, promotions,
incentives, prizes, or awards, spare the air notices, transit links, 511 ride-matching, and
other related information.
Alternative transportation programs will be presented to commuters in a comprehensive and
proactive manner, just like any other employee program. This can be done via participation in,
and support of, employee orientation forums or transportation fairs, transportation kiosk
posting, employee newsletters, management bulletins, emails, and other methods.
An Employee Commute Program should be viewed as a big-picture process. This includes
explaining the area's air quality problems and describing how fighting air pollution is part of
being a good corporate citizen. It is essential that the employees recognize the benefits on a
personal and community level to see how they gain from better air quality: less traffic
congestion on the highways and the surrounding neighborhoods, fewer parking hassles, and
cost savings for employees, among other benefits. The ETC will work to build employee
participation in the commute programs.
Commute Information Web Portal/Intranet
The office tenant(s) will establish comprehensive transportation and commute information
website for employees. The Project will contain transportation information, resources, and
links, including promotions, incentives, Bay Area Spare the Air notices, guaranteed ride home
information, transit schedules, 511 ride-matching, and other related information. Shown below
is a sample image of a transportation homepage for employee commute.
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Tenant Mobile Amenities - Optional
The Project will coordinate with tenants to allow for scheduled on-site mobile services. Services
may include food trucks, bicycle repair, auto fueling, dry cleaning, and laundry, or other
personal services such as haircuts and massages. The tenant(s) may engage in mobile vendors
to provide services for their employees. Mobile vendors may include:
• Mobile food trucks
• Mobile auto fueling
• Mobile dry cleaning and laundry
• Mobile bicycle repair
• Mobile personal services (haircut, massage)
Guaranteed Ride Home Program
The My.Commute.org STAR program offers employees access to use the free guaranteed ride
home (GRH) program.
Employees who enroll in the program (who do not
drive alone to work) will receive a reimbursement for
the cost of an Uber or Lyft ride home. The GRH trip
reimbursement provides up to $60 per ride (for a
maximum of four rides per eligible commuter per
year).
The GRH program is incorporated in the Commute.org
STAR Platform and requires users to be registered in
advance to participate in the program.
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Scheduled Mobile Bicycle Repair Service
The tenant’s ETC will coordinate periodic
mobile repair services for its bike
commuters. Mobile repair and services
companies (e.g., Velofix, Beeline Bikes) will
travel to the Project site and provide on-site
repair and maintenance services for cyclists.
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Tenant e-Bike Fleet - Optional
The tenant may coordinate a small fleet of electric bicycles to be
provided for employees to use for commuting. Employees can
use bikes for commuter between home and work and midday
trips. An organization that leases electric bicycles, such as
eShare.bike, can provide turnkey, month-to-month services for a
small fleet of electric bikes.
Tenant Scooter Program - Optional
The tenant(s) may host a fleet of electric scooters available for
employees to travel to nearby amenities, restaurants, or
services. Scooter use will be paid by the user and be available for
midday use and as a last-mile resource for connecting with
transit services (e.g., Caltrain and BART or the Ferry). The
scooters will have GPS-enabled smart technology and would be
considered as mobility perk.
Access to $350 Monthly Vanpool Subsidy
The tenant(s) will provide information to their employees about the $350 monthly vanpool
subsidy available from 511.org and the Metropolitan Transportation Commission (MTC). The
Bay Area 511 Vanpool Program partnered with Commute With Enterprise to provide an all-
inclusive option to make vanpooling easy. A Commute With Enterprise vanpool comes with a
newer model, low-mileage van, or SUV, with roadside assistance and maintenance included.
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Carpool and Vanpool Ride-matching Services
Tenants will promote free ride-matching services. San Francisco Bay Area 511.org is working
with private ride-matching companies to provide commuters with alternative ridematching
resources. A sample of ridematching apps include the following:
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Carpool Incentive Programs
• Carpool Rideshare Rewards – Employees can participate in the 511 Rideshare Rewards
program for carpoolers. Rewards may include Amazon gift cards, Fandango gift cards, or
Starbucks treats. More details can be found at https://511.org/carpool-
vanpool/benefits/promotion.
Rideshare Rewards for carpoolers are available from 511 for a limited period each year
and are provided on a first-come, first-served basis until funds are depleted.
• Carpool (HOV) Lanes – Carpool lanes, also known as high-occupancy vehicle (HOV) lanes,
can reduce commute times. To use the carpool lanes during commute hours,
commuters must be in a carpool, vanpool, public transit vehicle, or riding a motorcycle.
Carpool lanes vary in their hours of operation and the minimum number of people per
car. A list of HOV hours of operation and the required number of passengers can be
found at https://511.org/carpool-vanpool/carpool/lanes.
• Park and Ride Lots – There are 150 free park and ride lots conveniently located
throughout the Bay Area, where carpool partners or vanpools can meet in a central
location. Many lots also feature easy access to transit connections and bike lockers.
• San Mateo County Carpool Commuters $100 Reward – Employees who live in or
commute through San Mateo County can participate in the Commute.org $100 carpool
incentive program. Employees who ten days of carpooling activities and log or track
their carpool trips in the STAR program may receive a $25 e-gift card, up to $100.
Vanpool Incentive Programs
• $350 Monthly Vanpool Subsidy – Vanpoolers can apply for a $350 monthly vanpool
subsidy for the vanpool group. The Bay Area 511 Vanpool Program provides this
monthly subsidy for vanpools with seven or more participants.
• San Mateo County $500 New Vanpool Participant Rebates – Commuters who live or
drive through San Mateo County can participate in the vanpool incentive program. As an
incentive for vanpooling, Commute.org will pay half of the cost for the first three
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months of vanpooling, up to $100 per month per employee. Vanpool drivers of new
vanpools can receive a $500 cash incentive. This one-time incentive is provided for
those who have joined a new vanpool in the last six months and have not vanpooled for
three months.
13.0 TENANT COMMUTER MARKETING & OUTREACH
Active and involved tenant-employers will generate positive impacts on the success of the TDM
Plan measures that will be implemented. The tenant shall participate in the following commute
alternative programs aimed at increasing transit use and reducing the need for employees to
drive alone to work.
New Employee Onboarding
A commuter program onboarding process will be established to welcome and retain new
employees. Onboarding may include pre-hire TDM Planning and support to coordinate
employee’s transportation needs. A written summary of commuter programs and trip reduction
goals will be provided to hiring candidates for their consideration. Once hired, the onboarding
process will include an overview of commuter benefits, systems, services, and resources.
Registration forms will be provided to engage employees in the transit and vanpool subsidies,
emergency ride home program, and bicycle resources. Personalized support will be provided
during welcome events, and one-on-one sessions will be scheduled when new employees start
employment.
Employee Transportation Fairs
Project tenants may host periodic transportation events or tablings. Commuter information can
also be included in company wellness or benefits fairs. When appropriate, the tenant’s ETC will
add tabling space for the employer’s commute program to join these employee events.
Newsletter Articles and Emails
Periodic rideshare articles or emails will be written by the project ETC for internal newsletters
(if desired), with ongoing highlights of alternative commuters and their successes. Internal
company notices and incentive promotions should attract the attention of commuters,
generate excitement about the use of commute alternatives, and reward those who rideshare.
The project ETC will register with the BAAQMD for the Spare the Air program to receive
regional air quality forecast bulletins about unhealthy air quality days. These direct e-mail
updates will be forwarded to all personnel to encourage the use of alternative transit modes
during peak advisory periods.
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Transportation Management Association Membership
Transportation Management Associations (TMAs) are typically private, nonprofit organizations
run by a voluntary Board of Directors and a small staff. They help businesses, developers,
building owners, local government representatives, and others work together to collectively
establish policies, programs, and services to address local transportation problems. The key to a
successful TMA lies in the synergism of multiple groups banding together to address and
accomplish more than any single employer, building operator, or developer could do alone.
In the City of South San Francisco, Commute.org (formerly the Peninsula Traffic Congestion
Relief Alliance) operates as a TMA organization. Commute.org provides:
• Shuttle programs • Transit advocacy
• Carpool and vanpool matching • Information on local issues
• Parking management programs • Teleworking
• Trial transit passes • Training
• Emergency ride home programs • Marketing programs
• Enhanced bicycle facilities • Promotional assistance
• Car and vanpool incentives • Newsletter
Participating in Commute.org is an asset for project tenants. Commute.org is a clearinghouse
for information about alternative commute programs, incentives, and transportation projects
affecting San Mateo County businesses.
Tenant Participation in Annual Commuter Survey Efforts
All Project tenants will engage their employees to participate in an online employee five-day
commute survey process to evaluate and ensure the success of their commuter programs. The
annual online commuter survey will be hosted by the Commuter Consultant.
A report summarizing results from the employee survey will provide both quantitative data
(e.g., mode split) and qualitative data (e.g., employee perception of the alternative
transportation programs). Any tenant employee who does not participate in the commute
survey will be counted as drive-alone or SOV commuters by default. This default mechanism
will render conservative results. Employees who carpool with only children will not be counted
as a “commuter carpool” for purposes of this survey. Tenants will strongly encourage, support,
and participate in the promotion and marketing of the annual building-wide employee survey.
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SECTION III – TDM COMPLIANCE, MONITORING, AND
REPORTING
A comprehensive program of TDM measures and incentives can reduce parking demand, traffic,
and air pollution, creating a more sustainable employment environment while freeing up
valuable land for higher and better uses.
Adequate parking, traffic congestion, and air pollution are critical concerns in maintaining a
healthy economy for the City. Traffic congestion results in time lost to residents and commuters
and increased demand for City fiscal resources for roadway construction and maintenance.
According to the U.S. Environmental Protection Agency, “mobile sources account for more than
half of all the air pollution in the United States. The primary mobile source of air pollution is the
automobile.” “…today's motor vehicles are still responsible for up to half of all the emissions
released into the air.”8 “In the Bay Area, the transportation sector accounts for more than 50
percent of air pollution, and more than 40 percent of greenhouse gas emissions.”9
14.0 COMPLIANCE, MONITORING, AND REPORTING
The TDM Plan intends to reduce SOV trips and lessen parking demand, traffic congestion, and
mobile source-related air pollution. As written, this TDM Plan is designed to achieve at least a
35 alternative transportation mode-use rate. To evaluate the performance and success of the
Project’s TDM Plan, it is important to ensure TDM measures are implemented and effective.
Therefore, a TDM reporting and monitoring program will be implemented.
Annual Employee Commute Survey
Because the TDM Plan is performance-based, the tenant will perform an annual commute
program evaluation (a five-day, weekday commute survey), which will allow the Commuter
Consultant, tenant, and the City to assess the effectiveness of the unique program designed for
this Project. Survey data can be used to focus on marketing and outreach efforts to employees
based on their specific commuter interests.
The commute survey will be a critical part of the monitoring process to evaluate and ensure the
success of the TDM Plan’s measures. Employees who do not participate in the commute survey
will be counted as drive-alone or SOV commuters by default. Therefore, the results will be
appropriately conservative. Shown below is a sample commute survey tool.
8 http://www.epa.gov/apti/course422/ap3a.html
9 Bay Area Air Quality Management District, Aaron Richardson, Public Information Officer
499 Forbes Boulevard — Preliminary TDM Plan
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Annual Commute Survey Report
Each year, the Commuter Consultant, in cooperation with the tenant, will prepare an annual
TDM summary report to be submitted to the City’s Chief Planner, documenting the
effectiveness of the TDM Plan and progress toward meeting the 35 percent employee
alternative transportation mode-use rate.
The annual TDM summary report will include a determination of week-long employee
commute methods obtained from the survey of employees. The summarized results from the
employee survey will provide both quantitative data (e.g., mode split) and qualitative data (e.g.,
employee perception of the alternative transportation programs).
If the 35 percent alternative transportation mode-use rate has not been achieved, the report
will explain how and why the goal was not reached and specify additional measures and
activities that will be implemented in the coming year to improve the mode-use rate. Survey
data may then be used to focus TDM marketing and the efforts of the Commuter Consultant,
ETC, to maintain the project’s 35 percent alternative commute mode-use rate and commitment
at the site.
The first baseline survey will be conducted
one year after occupancy with subsequent
employee surveys (and following annual
surveys) will be held in the fourth quarter of
each year. The table at right shows a sample
summary matrix of an employee commute
survey. Actual results will be determined
once an actual survey is conducted.
Employee Commute Modes Alt. Mode-
use Percent
Estimated
Employees
Carpooler (driver/passenger)13.8% 62
T ransit and Shuttle Users 10.2% 46
Bicycle 2.9% 13
Walker/Pedestrian 0.0%0
Telecommuter 2.7% 12
Motorcycle/scooter 0.9%4
Vanpooler 4.7% 21
Alternative transportation
mode-use rate 35.0% 158
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Triennial Driveway Hose Counts
A triennial driveway hose count report is required for all projects that receive a FAR bonus. The
purpose of the triennial report is to document the effectiveness of the final trip reduction plan
in achieving the required alternative mode-use and mitigation of net new peak-hour vehicle
trips. Driveway hoses will be placed during a one-week period to track all trips and peak-hour
trips. The five-day peak-hour average will be calculated. Peak period includes 6:00 a.m. to 10:00
a.m. and 3:00 p.m. to 7:00 p.m. Peak hour is defined as the hour when the heaviest daily traffic
volume occurs and generally occurs during morning and afternoon commute times. Traffic
counts will be obtained during AM and PM peak periods, and the volume from the heaviest
hour of AM or PM traffic will be used to define peak hours for those periods. The highest
number of net trips resulting from AM or PM peak hour will be used. Net trips will be calculated
by subtracting trips for existing uses from those generated by the new project.
The triennial report will be prepared by an independent consultant, retained by City and paid
for by the Project, who will work in concert with the Commuter Consultant and the designated
employer contact.
Submittal. The triennial report shall be submitted every three years on the anniversary date of the
granting of the certificate of occupancy for a building or facility.
4. Response Rate. The information for the triennial report shall be based on a survey response rate of 51
percent of employees working in the buildings. If the response rate is less than 51 percent, additional
responses need to reach a 51 percent response rate will be counted as a drive alone trip.
5. Required Alternative Mode Use. The triennial report shall state whether the nonresidential
development has or has not achieved its required percent alternative mode use. If the development has not
achieved the required alternative mode use, the applicant shall provide an explanation of how and why
the goal has not been reached and a detailed description of additional measures that will be adopted in the
coming year to attain the required alternative mode use. Any and all additional measures must include an
implementation schedule by month.
6. Historical Comparison. The triennial report shall include a comparison to historical responses on the
survey and if a mode share has changed significantly, a detailed description as to why the mode share has
changed.
7. City Review. The Chief Planner shall review all triennial reports. If at any time the reports indicate
failure to achieve the stated policy goals, those reports will be submitted to the City Council.
8. Penalty for Noncompliance. If after the initial triennial report, the subsequent triennial report
indicates that, in spite of the changes in the final trip reduction plan, the required alternative mode use is
still not being achieved, or if an applicant fails to submit a triennial report at the times described above,
the City may assess applicant a penalty. The penalty shall be established by City Council resolution on
the basis of project size and actual percentage alternative mode use as compared to the percent alternative
mode use established in the trip reduction plan.
Source: Chapter 20.400 Transportation Demand Management, 20.400.008 Monitoring and Enforcement
499 Forbes Boulevard — Preliminary TDM Plan
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Penalty for Noncompliance
Annual reports and triennial reports will be submitted to City to monitor and document the
effectiveness of the TDM plan in achieving the goal of 35 percent alternative mode usage.
1) TDM Reports: The initial TDM report on the property will be submitted two (2) years after
the granting of a certificate of occupancy for the building, and this requirement will apply to
all buildings on the property except the parking facilities. The second and all later reports
for the building shall be included in an annual comprehensive TDM report submitted to the
City.
2) Report Requirements: The goal of the TDM program is to encourage alternative mode usage,
as defined in Chapter 20.400 of the South San Francisco Municipal Code. The initial TDM
report shall either:
(1) state that the applicable property has achieved the Targeted Alternative Mode
Usage, based on the number of employees in the redeveloped buildings at the time,
providing supporting statistics and analysis to establish attainment of the goal; or
(2) state that the applicable property has not achieved the Targeted Alternative
Mode Usage, explaining how and why the goal has not been reached, and a description
of additional measures that will be adopted in the coming year to attain the Targeted
Alternative Mode Usage.
3) Penalty for Non-Compliance: If after the initial triennial report, the subsequent triennial
report indicates that, in spite of the changes in the TDM plan, the Targeted Alternative
Mode Usage is still not being achieved, or if Owner fails to submit such a triennial report at
times described above, City may assess Owner a penalty per year for each percentage point
below the Targeted Alternative Mode Usage goal.
i. In determining whether a financial penalty is appropriate, City may consider whether
the Owner has made a good faith effort to meet the TDM goals.
ii. If City determines that the Owner has made a good faith effort to meet the TDM goals,
but a penalty is still imposed, such penalty sums, in the City’s sole discretion, may be
used by the Owner toward the implementation of the TDM plan instead of being paid to
City. If the penalty is used to implement the TDM Plan, an Implementation Plan shall be
reviewed and approved by the City before expending any penalty funds.
iii. Notwithstanding the foregoing, the amount of any penalty shall bear the same
relationship to the maximum penalty as the completed construction to which the
penalty applies bears to the maximum amount of square feet of Office, Commercial, or
Hotel use permitted to be constructed on the Property. For example, if there are
499 Forbes Boulevard — Preliminary TDM Plan
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100,000 square feet of completed construction on the Property included within the
TDM report for which the penalty is imposed, the penalty would be determined by
multiplying the penalty amount times a fraction, the numerator of which is 100,000
square feet and the denominator of which is the maximum amount of square feet of
building construction, excluding parking facilities, permitted on the Property; this
amount would then be multiplied by the number of percentage points below the
Targeted Alternative Mode Usage goal.
Applicants shall be required, as a condition of approval, to reimburse the City for costs incurred
in maintaining and enforcing the trip reduction program for the approved project. (Ord. 1432 §
2, 2010).
No Expiration of TDM Plan or Programs
All measures in this TDM Plan will continue to be implemented by the applicant on an ongoing
basis. There is no expiration of this Plan as it runs in perpetuity. Periodic on-site auditing may
be conducted by the City of South San Francisco to ensure that measures in this Plan are being
implemented.
City/County Association of Governments of San Mateo County Guidelines
C/CAG requires the developer and all subsequent tenants of a project to implement TDM
programs that can reduce the demand for new peak-hour trips. The local jurisdiction must also
agree to maintain data available for monitoring by C/CAG that supports the ongoing compliance
with the agreed-to trip reduction measures. The estimated AM and PM peak-hour trips for this
project total 293.
Table 1: Weekday Project Trip Generation
Land Use Size Daily AM Peak Hour PM Peak Hour
In Out Total In Out Total
Office1 128.8 KSF 1356 127 21 148 23 122 145
35% TDM Trip Reduction (475) (44) (7) (52) (8) (43) (51)
Total 881 83 14 96 15 79 94
Previous Light Industrial2 54 KSF 263 25 3 28 3 21 24
Notes: 1. Rates based on ITE Trip Generation 10th Ed., 2017 fitted curve equation for Office (ITE 710) 2. Rates based on ITE Trip Generation 10th Ed., 2017 fitted curve equation for General Light Industrial (110). These volumes are shown to compare Project trip generation characteristics with a scenario where the existing building was re-occupied with similar industrial use.
Source: Fehr & Peers Transportation Consultants
The estimated C/CAG peak-hour trip credit accounting and mitigation for the project are
provided below. The C/CAG peak-hour trip credit accounting totals 630 trips and meets the City
499 Forbes Boulevard — Preliminary TDM Plan
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of South San Francisco’s requirement to provide a completed checklist of trip reduction
measures (Section 20.400.005, item A).
Required TDM Measures per SSF Ordinance Quantity Credit Ratio Trip Credit
Bicycle Parking - Long-Term (Class I)26 0.33 9
Bicycle Parking - Short-Term (Class II)33 0.33 11
Carpool and Vanpool Ride-matching Service 1 0 0
Designated Employer/Tenant Contact for TDM implementation 1 5 5
Direct Route to Transit 1 0 0
Free Parking for Carpool and Vanpools 100%0 0
Guaranteed Emergency Ride Home program 112 1 112
Information Board/Kiosk(s)1 5 5
Passenger Loading Zone(s)0 1 0
Pedestrian Connections 1 5 5
Preferential Carpool Parking Spaces 30 2 60
Preferential Vanpool Parking Spaces 3 7 21
Promotional and Commuter Outreach Programs 1 0 0
Showers/Clothes Lockers 6 10 60
Additional Credit for shower combination and Class I bike parking 30 5 150
Shuttle last-mile Programs 46 1 46
Additional Credit for Emergency Ride Home program 46 1 46
Transportation Management Association Participation 1 5 5
Annual Employee Commute Survey 1 1.5 1.5
Subtotal of C/CAG Trips Credited 536
Additional TDM Measures - SSF Ordinance
Public Bicycle Trail Improvements 1 5 5
On-site and nearby amenities 1 5 5
Other Measures - to be Deemed Consistent by Chief Planner
Transit and vanpool subsidies 46 1 46
Commuter Allowances: pedestrian and bicycle commuters 12 1 12
Flextime alternatve work hours program 1 10 10
Additional Credit for combination of any 10 elements 1 5 5
TDM Plan/Transportation Action Plan 1 10 10
Coordinate TDM with existing developments/employers 1 5 5
Bicycle Fix-it Repair Station 1 1 1
Subtotal of Additional and Other Measures 94
Total C/CAG Trip Credits 630
Accounting of C/CAG Trip Credits
TDM SPECIALISTS, INC. QUALIFICATIONS