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HomeMy WebLinkAbout2021-02-23 e-packet@6:00Tuesday, February 23, 2021 6:00 PM City of South San Francisco P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA TELECONFERENCE MEETING Special City Council Special Meeting Agenda February 23, 2021Special City Council Special Meeting Agenda TELECONFERENCE MEETING NOTICE THIS MEETING WILL BE CONDUCTED PURSUANT TO THE PROVISIONS OF THE GOVERNOR’S EXECUTIVE ORDERS N-29-20 AND N-63-20 ALLOWING FOR DEVIATION OF TELECONFERENCE RULES REQUIRED BY THE BROWN ACT & PURSUANT TO THE ORDER OF THE HEALTH OFFICER OF SAN MATEO COUNTY DATED MARCH 31, 2020 AS THIS MEETING IS NECESSARY SO THAT THE CITY CAN CONDUCT NECESSARY BUSINESS AND IS PERMITTED UNDER THE ORDER AS AN ESSENTIAL GOVERNMENTAL FUNCTION. The purpose of conducting the meeting as described in this notice is to provide the safest environment for staff and the public while allowing for public participation. Councilmembers Coleman, Flores and Nicolas, Vice Mayor Nagales and Mayor Addiego and essential City staff will participate via Teleconference. PURSUANT TO RALPH M. BROWN ACT, GOVERNMENT CODE SECTION 54953, ALL VOTES SHALL BE BY ROLL CALL DUE TO COUNCIL MEMBERS PARTICIPATING BY TELECONFERENCE. MEMBERS OF THE PUBLIC MAY VIEW A VIDEO BROADCAST OF THE MEETING BY: Internet: https://www.ssf.net/government/city-council/video-streaming-city-and-council-meetings/city-council Local cable channel: Astound, Channel 26 or Comcast, Channel 27 REGISTRATION NO LONGER REQUIRED - ZOOM LINK Join at: https://ssf-net.zoom.us/j/81146874027 (Enter your name and email) Join by Telephone: Dial (for higher quality, dial a number based on your current location): US: +1 346 248 7799 or +1 669 900 6833 or 833 548 0276 (Toll Free) Webinar ID: 811 4687 4027 Page 2 City of South San Francisco Printed on 4/21/2021 February 23, 2021Special City Council Special Meeting Agenda Call to Order. Roll Call. Agenda Review. Remote Public Comments - comments are limited to items on the Special Meeting Agenda. 1. Submit Public Comments in Advance via GoogleDocs: Members of the public are encouraged to submit public comments in writing in advance of the meeting via GoogleDocs by 4:00 p.m. on the meeting date. Comments received by the deadline will be forwarded to the City Council and read into the record by the City Clerk. Comments received after 4:00 p.m. will not be read during the meeting but will be entered into the record for the meeting. Approximately 300 words total can be read in three minutes. Link to GoogleDoc public comments can be found here: https://forms.gle/n1D3w4GWXYF2v9Wp6 No more than three minutes will be allocated to read each email comment, and oral comments will also be limited to no more than three minutes. If there appears to be a large number of speakers, speaking time may be reduced subject to the Mayor ’s discretion to limit the total amount of time for public comments (Gov. Code sec. 54954.3.(b)(1).). Comments that are not in compliance with the City Council's rules of decorum may be summarized for the record if they are in writing or muted if they are made during the meeting. State law prevents Council from taking action on any matter not on the agenda; your comments may be referred to staff for follow up. Page 3 City of South San Francisco Printed on 4/21/2021 February 23, 2021Special City Council Special Meeting Agenda Comments During Remote Meeting: Members of the public who wish to provide comment during the meeting may do so by using the “Raise Hand” feature: • To raise your hand on a PC or Mac desktop/laptop, click the button labeled "Raise Hand” at the bottom of the window on the right side of the screen. Lower your hand by clicking the same button, now labeled “Lower Hand.” • To raise your hand on a mobile device, tap “Raise Hand” at the bottom left corner of the screen. The hand icon will turn blue, and the text below it will switch to say "Lower Hand" while your hand is raised. To lower your hand, click on “Lower Hand.” • To raise your hand when participating by telephone, press *9. Once your hand is raised, please wait to be acknowledged by the City Clerk, or designee, who will call on speakers. When called upon, speakers will be unmuted. After the allotted time, speakers will be placed on mute. ADMINISTRATIVE BUSINESS Report regarding a study session on a South San Francisco Universal Basic Income pilot program. (Christina Fernandez, Assistant to the City Manager) 2. Report regarding implementation of a Partnership for Workforce Development in the City of South San Francisco to provide career path opportunities for underserved and disadvantaged residents and assist local businesses in need of a skilled workforce. (Mike Lappen, Economic Development Coordinator, and Nell Selander, Deputy Director, Economic and Community Development Department) 3. Report regarding a study session on establishing a Small Business Resource and Entrepreneurship Center in South San Francisco. (Ernesto Lucero, Economic Development Coordinator and Nell Selander, Deputy Director, Economic and Community Development Department) 4. Adjournment. Page 4 City of South San Francisco Printed on 4/21/2021 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:21-138 Agenda Date:2/23/2021 Version:1 Item #:1. Remote Public Comments - comments are limited to items on the Special Meeting Agenda. City of South San Francisco Printed on 2/19/2021Page 1 of 1 powered by Legistar™ Email address * Lien Uy Special City Council Meeting (6:00 p.m.) - 02/23/2021 Comments received by the 4:00 p.m. deadline will be forwarded to the City Council and read into the record by the City Clerk. Comments received after the 4:00 p.m. deadline will not be read during the meeting but will be entered into the record for the meeting. Approximately 300 words in total can be read in three minutes. Name Address: Government Code Section 54957.5 SB 343 Agenda: 2/23/2021 SP CC Item #2 Item Number 1 Item Number 2 Item Number 3 Item Number 4 Yes No Phone number Organization: Public Comment - Limited to items on the Special Meeting Agenda. * Would you like your comment read during the Public Comment section of the agenda? If you select NO, your comment will be read before the Council discusses the item. * Email Phone No Response Needed According to study session repor t, "Universal Basic Income (UBI) is defined as a government program in which every adult citizen receives a set amount of money on a regular basis." Yet the goals of the SSI UBI pilot program would be to provide assistance to vulnerable households only. The city should clarify this so that residents are not mislead. In addition, the repor t does not address where the funding would come from except to list "potential par tners". This form was created inside of City of South San Francisco - Oce of the City Clerk. Would you like to receive a response from members of the City Council? If yes, please select your preferred method of communication and provide your information above. * Submit your comment below. *  Forms City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. Report regarding a study session on a South San Francisco Universal Basic Income pilot program.(Christina Fernandez, Assistant to the City Manager) RECOMMENDATION It is recommended that the City Council receive a report on a potential South San Francisco Universal Basic Income pilot program and provide staff direction on future actions. BACKGROUND “I am now convinced that the simplest approach will prove to be the most effective-the solution to poverty is to abolish it directly by a now widely discussed measure: the guaranteed income.” -Dr. Martin Luther King, Jr. Dr.King was not the first to propose a guaranteed income;political philosophers such as Montesquieu and Thomas Paine also supported a “universal basic income”.The idea that every person is guaranteed income has become popularized by former Democratic candidate and current New York City mayoral candidate Andrew Yang. Universal Basic Income (UBI)is defined as “a government program in which every adult citizen receives a set amount of money on a regular basis.The goals of a basic income system are to alleviate poverty and replace other need-based social programs that potentially require greater bureaucratic movement.” Universal Basic Income builds on the idea that every individual deserves the right to economic security.A flat monthly cash payment reduces income inequality.Cash payments are effective as they are fast,flexible,and fills the gap that other assistance programs may miss. The Case for Universal Basic Income The need has never been more urgent or dire.Pre-pandemic,the City’s most vulnerable populations were living within the margins of poverty.The two lowest income census tracts in our City have poverty rates of 10.5%and 14.5%respectively.According to the Stanford Center for Poverty and Inequality,those rates really should range between 20-40% when considering the high housing costs. A proud City with working class roots,the “Industrial City”once known for meatpacking plants and steel manufacturing,is now known as the biotechnology capital of the world.A City historically known for having a large Italian immigrant population,it now also welcomes immigrants from Latin America and Asia. Approximately 58%of South San Francisco households speak a language other than English and 81%of the City’s households are households of color. The majority of our Latinx community lives in the two lowest Census tracts,both located in the downtown area of the City.The Latinx community in South San Francisco consists of many front line,service industry City of South San Francisco Printed on 2/19/2021Page 1 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. of the City.The Latinx community in South San Francisco consists of many front line,service industry workers who have been hard hit by the pandemic.As a result,it is unsurprising that the City has the third highest unemployment rate at 7.3%and continues to fluctuate within the top three cities with the highest rate of unemployment throughout the pandemic. San Mateo County remains one of the most expensive counties to live in,with the San Francisco metro area ranking as having the second highest housing costs in the nation.Rents in San Mateo County surpass the City of San Francisco upwards of $4,000 per month.Approximately 40%of households in our downtown area are spending more than 30% of their income on housing costs. As is usually the case,poverty disproportionately affects our most vulnerable populations -children and families of color.Five schools in South San Francisco Unified School District are Title I schools and approximately 38%students participate in the free or reduced meal program.Approximately 40.8%of students are considered socioeconomically disadvantaged. The Metropolitan Transportation Commission (MTC)has labeled the City of South San Francisco as a Community of Concern.A diverse city with pockets of low income,high need neighborhoods vulnerable to displacement juxtaposed against the largest biotechnology cluster in the world.With great need,also comes great opportunity. The need for assistance is acute and urgent. The Effects of COVID-19 Pre-pandemic 40%of Americans could not afford a $500 emergency fund.Given the current economic recession and high unemployment rate,our vulnerable population’s economic situation is even more dire.The federal government provided one-time stimulus checks in the amount of $1,200 which helped keep economies afloat.The two major criticisms of stimulus funding include that they are one-time payments and the amounts insignificant.The pandemic highlights the need for sustained and regular economic assistance to our most vulnerable population. The City of South San Francisco continues to step up wherever possible to help our residents.To address food insecurity,the City hosted five large scale food distribution events in partnership with Second Harvest Food Bank of Silicon Valley distributing food boxes to approximately 3,750 households.The City continues to partner with a local produce vendor,Rocko’s Produce to distribute weekly food boxes to our homebound seniors. In partnership with the County of San Mateo,the City hosted COVID-19 neighborhood testing events testing over 1,000 people.The City will continue to work with the county’s health department to gear up for the potential of future neighborhood vaccination sites in South San Francisco. What other cities are doing? Stockton, California In 2019,Stockton Mayor Michael Tubbs launched the Stockton Economic Empowerment Demonstration City of South San Francisco Printed on 2/19/2021Page 2 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. In 2019,Stockton Mayor Michael Tubbs launched the Stockton Economic Empowerment Demonstration (SEED).This program gives 125 residents $500 a month for 18 months with no work requirements or restrictions.The money given to the residents is privately funded through grants and donations.SEED ensures fair and equitable distribution to all eligible residents.In addition,SEED prioritizes the equal representation of its recipients.SEED required participants lived in a neighborhood with a median income at or below $46,033, however,residents could make more or less than the median income and still participate in SEED.Selected participants in the program were identified in low income neighborhoods,randomly.Approximately 4,300 residents were selected to receive a mailer inviting them to participate,and 125 residents were randomly chosen.The money is disbursed through a Focus card,a prepaid debit card that is issued in each recipient’s name. Compton, California The Compton Pledge is the largest guaranteed income city-based pilot in the United States,distributing cash- relief to 800 low income residents for a period of two years.The goal of this program is to measure the social, psychological,and economic impacts that financial security brings,and to help design the future of basic and guaranteed income policies at all levels of government.Residents were randomly selected from a preapproved group making it possible to give representation to the low-income populations including:households with less than 200%of the Supplemental Poverty Measure and those excluded from federal welfare programs.The frequency and exact dollar amount vary depending on the individual (i.e.parents with multiple children will receive greater amounts).Participants may choose their preferred payment option,and those without a bank account will be provided with no-cost financial services.Private donors have provided the Compton Pledge with $2.5 million dollars to fund the basic income program. Jackson, Mississippi Springboard to Opportunities is a nonprofit organization who works with residents who live in affordable housing to assist them in reaching their goals in school,work,and life.Magnolia Mother’s Trust was created by Aisha Nyandora,the CEO of Springboard to Opportunities.The Magnolia Mother’s Trust was able to provide 20 Springboard mothers with $1000 per month for a duration of 12 months.This first in its kind program targets extremely low-income families headed by an African-American woman living in affordable housing. The reason they chose to target single black mothers in public housing is because the median black family is worth 1/10th of the median white family.Participants received guidance from a financial adviser regarding savings accounts,interest rates,and building credit.A larger study has now begun in March 2020 with 110 women. The results of the pilot program were impressive with: ·32% of participants preparing 3 meals a day at home for their families to 75%. ·37% of participants able to pay all bills without additional support to 80%. ·63% of participants with a completed high school education to 85%. What could a Universal Pilot Program look like? According to Mayor’s for a Guaranteed Income,“A guaranteed income is a monthly,cash payment given directly to individuals.It is unconditional,with no strings attached and no work requirements.A guaranteed income is meant to supplement,rather than replace,the existing social safety net and can be a tool for racial and City of South San Francisco Printed on 2/19/2021Page 3 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. gender equity.” The goals of the South San Francisco UBI pilot program are to provide direct,immediate economic relief to our most vulnerable residents facing food and housing insecurity.It will supplement existing assistance programs and help at risk households impacted by COVID.A secondary goal is to gather enough data to determine how to create a longer term, sustainable program to assist those residents in the greatest need. In its current form,the South San Francisco UBI pilot limits payments to one person per household.Universal Basic Income which provides every resident of South San Francisco with a monthly check is a longer-term goal.Given the approximate cost of $402M to provide 67,000 residents with $500 every month over twelve months, staff recommends focusing the pilot on our communities most in need. Eligibility Eligibility requirement focus assistance on our lowest income families living in pockets of high need.These families are vulnerable and additional cash assistance may mean the difference between homelessness and staying in their homes.Staff has researched multiple UBI programs and are in discussions with Open Research Labs,a think tank piloting UBI in Oakland and elsewhere.Through this research,staff recommends the following eligibility parameters: 1.Income Eligibility:Earn no more than 80%of the Area Median Income.The Area Median Income in South San Francisco is $92,074. 2.Lowest income census tract(s):Target households in the lowest income census tract,primarily our downtown and high need pocket neighborhoods west of El Camino Real.Low income census tracts coincide with high rates of poverty,housing and food insecurity,multigenerational households,and households with minors attending Title I public schools. 3.Households with Minor Children:In order to reach vulnerable families in South San Francisco,target households with minor children.Households with children are not only larger,but have other issues that impede economic security including the impacts to parents’work schedules due to distance learning and the absence of free or reduced meals provided regularly by the school district. Participants are required to show documentation proving city of residence and income eligibility,but not immigration status.One individual per household may participate in this program.All information received is confidential and information will not be shared with any other government agency.All data compiled will be in done in aggregate without any identifying individual markers released. How would it work? Dependent on funding,South San Francisco’s basic income program could provide participants $500 every month for twelve months.Studies have shown that prior to the pandemic,40%of households could not afford a $400 emergency fund,therefore $500 was selected as the baseline amount to provide households.Providing households with $500 every month may provide breathing room for families,stimulate spending,and generate City of South San Francisco Printed on 2/19/2021Page 4 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. households with $500 every month may provide breathing room for families,stimulate spending,and generate local revenue. In order to reach the harder to reach populations,the pilot would meet the needs of the most vulnerable population.Considering the high cost of housing in the Bay Area,the framework seeks to assist those most at risk of eviction.The City’s Economic and Community Development Renter Assistance program presented that approximately 370 households are at risk for eviction; therefore, 400 households are targeted. Staff recommends the basic income pilot program last for 12 months in order to give residents the opportunity to gain financial flexibility.Although it is a pilot program,it is still important that the City look long-term in order find a sustainable solution to the income inequality these residents face.Future scaling of this program is heavily dependent on securing a stable, long-term funding source. Similar to the City’s renter assistance program,staff are in discussions with potential nonprofit partners who may be able to assist in the administration of the pilot program.Based on this model,city staff provides a non- profit partner with our program guidelines.The partner would then send approved forms to the City with a check request form.City staff then reviews the check request,goes through the check requesting process through our City’s Finance department and a check and cover letter is sent to the participant.Staff then sends a weekly email confirming to the partner which participants have been paid.Staff is exploring the distribution of debit cards rather than checks. Based on this model, the administrative costs are 15% of the program cost. The cost of direct cash payments of $500 every month for 400 households is $2.4 million dollars.Based on existing city programs,the administration costs for our non-profit partner is estimated at 15%or $360,000. Costs for outreach materials and translation services are estimated at $30,000. ·Cash Payments $2,400,000 ·Non-Profit Administrative Costs $ 360,000 ·Outreach/Translation $ 30,000 Total:$2,790,000 Potential partners City staff continues to explore potential fiscal and administrative partners including Open Research Labs,San Francisco Foundation,Mayors for a Guaranteed Income,Jain Family Institute,YMCA,and others.It is staff’s hope to secure an administrative partner within the next month.Securing fiscal partners is an ongoing endeavor as the City seeks a layered funding approach. Open Research Open Research is a non-profit research lab that studies have “a very long-time horizon,seeks to answer open- ended questions,or develops technology that shouldn’t be owned by any one company.”Staff has met with Open Research in an attempt to better understand the modeling and lessons learned in implementing a UBI program in Oakland and other cities.Open Research is using a randomized controlled trial to compare those who received UBI to an otherwise identical group who do not.Open Research is working with experts in economic,public health,other fields to collect data.Data will measure how individuals spend their time, City of South San Francisco Printed on 2/19/2021Page 5 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. economic,public health,other fields to collect data.Data will measure how individuals spend their time, money,and indicate impacts to their mental and physical health,as well as the effects on children and social networks. In 2016,Open Research launched a small feasibility study in Oakland,CA that ran for one year.The study included fewer than 10 participants who received $1,500 per month.The second pilot with 80 individuals launched in 2018,however the amount of money was smaller.The Survey Research Center at the University of Michigan enrolled participants following the same protocol that will be used for the full study.The purpose of these pilots was to test and improve the study procedures.Open Research did not intend,nor did they generate meaningful insight as the sample size was too small and the time horizon too short.Rather,the pilots tested payment mechanisms,refined outcome measures,tested data collection instruments and methodologies,and developed strategies to reduce attrition in the control group. The city’s discussions with Open Research are ongoing.Open Research UBI pilots are currently underway in two other municipalities.Open Research offers their expertise and assistance in creating a UBI framework that meets the City’s goals and objectives. San Francisco Foundation The San Francisco Foundation is one of the nation’s largest community foundations-a grantmaking public charity dedicated to improving life within a specific region.Its mission is to mobilize resources and act as a catalyst for change to build strong communities,foster civic leadership,and promote philanthropy in the San Francisco Bay Area. The San Francisco Foundation has distributed $2.5 billion in grants since 1948 and $170 million in grants were distributed in 2019 alone. The Foundation has $1.5B in assets and funded 3,000 nonprofits in 2019. Staff discussions with the San Francisco Foundation were extremely helpful in gaining insight on the resources available in the Universal Basic Income space.San Francisco Foundation requested and received additional information regarding South San Francisco’s UBI pilot and discussions are ongoing. Mayors for a Guaranteed Income Mayors for a Guaranteed Income (MGI)believes economic insecurity is not a partisan issue and continues to grow.COVID has further exposed the economic fragility of American households and disproportionately affected people of color. MGI believes that everyone deserves an income floor through a guaranteed income. Founded by Mayor Michael D.Tubbs of Stockton,California and the Economic Security Project,Mayors for a Guaranteed Income was created in June 2020.Mayors come together to advocate for a guaranteed income- direct,recurring cash payments that lifts all Americans.California members include the mayors of Oakland, Stockton, West Hollywood, Compton, Los Angeles, and Long Beach. Staff has scheduled meetings with MGI founder,Mayor Tubbs of Stockton in order to explore a potential partnership.MGI is currently funding participating cities with up to $500,000 per city to launch guaranteed income pilots. City of South San Francisco Printed on 2/19/2021Page 6 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. Jain Family Institute Jain Family Institute (JFI)is a 501c3 nonprofit applied research organization in the social sciences.Their work includes building guaranteed income pilots,designing policy,and conducting research on guaranteed income in partnership with governments,philanthropy,and academia.JFI are design and research partners on the Compton Pledge,the largest city-led pilot with 800 recipients over two years.JFI has helped create research or pilot designs in Stockton,California;Chicago,Illinois;and Newark,New Jersey.Partners include the Economic Security Project and Stanford Basic Income Lab. Discussions with JFI are ongoing.JFI primarily partners with local government officials,providing research expertise and local insights on all aspects of guaranteed income policy.JFI are experts in pilot and research design,strategy,operationalization and implementation;assembly of academic advisory boards;consulting on cash transfer legislation, policy and media; and analysis. YMCA The YMCA Community Resource Center in South San Francisco is the City’s core service agency and provides our community members most in need with food and rental assistance.The YMCA is a trusted member of the community.The City currently partners with the YMCA in administering the City’s Rental Assistance program.As the program’s administrators,the YMCA plays a valuable role reaching our harder to reach populations, determining applicant eligibility, and tracking services. Discussions with the YMCA Executive Director are ongoing.The City hopes to partner with the YMCA given their long term standing as a trusted organization in the community.Staff believes the YMCA’s role as a potential program administrator is a natural fit given our existing relationship and their ability to reach our intended demographic in the city. Other potential partners Staff continues to explore partnerships with various nonprofit and academic institutions,namely foundations with grant making ability.Vice Mayor Nagales has been instrumental in securing discussions with interested partners in the local and state governments. Alternatives In our discussions with potential partners,creation of a task force was recommended as a means to provide a proof of concept and to establish trust with the community,community-based organizations,and nonprofit partners.A desired outcome of forming a taskforce is to tailor a Universal Basic Income pilot program to both meet the needs of a targeted demographic and to identify and advocate for policy recommendations to provide for opportunities of economic security.In partnership with the Jain Family Institute,the City of Newark launched a taskforce in 2019 and released its findings in June 2020. In the report, the Task Force provided immediate state-level policy recommendations to increase residents’ access to financial security and recommended principles for the City of Newark to seek in a guaranteed income City of South San Francisco Printed on 2/19/2021Page 7 of 8 powered by Legistar™ File #:21-118 Agenda Date:2/23/2021 Version:1 Item #:2. pilot. The Task Force also recommended the City convene a Municipal Fines and Fees Task Force to study ways in which Newark’s collection of revenue from its residents could be contributing to their financial insecurity and to provide recommendations for potential reform. The group comprised of members from various community-based organizations, city partners, policy/research groups, foundations, and academia. The City of Newark is now engaging the local, state, and national foundation and donor community to seek funds to implement a guaranteed income pilot in the city. FISCAL IMPACT Direct cash assistance amounts to $2.4M for a period of 12 months.In order to administer the program,staff estimates the cost to be 15%or $360,000 plus an additional $30,000 in outreach and translation services for a total of $2.79M.Administrative costs are based on similar program costs when partnered with a nonprofit partner. RELATIONSHIP TO STRATEGIC PLAN The Universal Basic Income pilot program meets the city’s strategic goals of providing a high quality of life for our most vulnerable residents. CONCLUSION Poverty continues to increase,the middle class is shrinking,and employment and incomes have become more volatile and unpredictable in the face of COVID-19.The City continues to do everything in its power to assist food and housing insecure households.The South San Francisco Universal Basic Income pilot program has the potential to provide immediate and direct cash relief to those on the precipice. Dependent on Council’s direction,City staff will continue to meet with interested foundations,academic institutions,non-profits,and others in hopes of securing funding for the South San Francisco Universal Basic Income pilot program. Attachment: 1 - PowerPoint Presentation City of South San Francisco Printed on 2/19/2021Page 8 of 8 powered by Legistar™ “I am now convinced that the simplest approach will prove to be the most effective —the solution to poverty is to abolish it directly by a now widely discussed measure: the guaranteed income.” —Rev. Dr. Martin Luther King, Jr. What is Universal Basic Income? “Universal Basic Income (UBI) is defined as “a government program in which every adult citizen receives a set amount of money on a regular basis. The goals of a basic income system are to alleviate poverty and replace other need-based social programs that potentially require greater bureaucratic movement.” Labeled as a Community of Concern by the Metropolitan Transportation Commission What is the City doing to help? •SSF Senior Food Box Program •SSF Food Distribution Events partnering Second Harvest Food Bank •Free COVID-19 Testing Events •Rental Assistance Program •Landlord Assistance Program •Small Business Recovery Grants •Universal Basic Income Pilot What are other cities doing? Goals of SSF UBI Pilot Program 1. Provide immediate and direct income to vulnerable households during COVID-19; and 2. Study UBI as a delivery vehicle for social assistance How would it work? •$500 per month to 400 households for 12 months •Partner with a Non-Profit Organization •Academic Partner Who would it help? •Income Eligibility -80% AMI •Lowest income census tracts •Households with Minor Children Program Cost (Est) Cash Payments $2,400,000 Non-Profit Administrative Costs $360,000 Outreach/Translation $30,000 Total: $2,790,000 Potential Partners Next Steps Universal Basic Income City Council Study Session February 23, 2021 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. Report regarding implementation of a Partnership for Workforce Development in the City of South San Francisco to provide career path opportunities for underserved and disadvantaged residents and assist local businesses in need of a skilled workforce.(Mike Lappen,Economic Development Coordinator,and Nell Selander, Deputy Director, Economic and Community Development Department ) RECOMMENDATION Staff recommends that the City Council hold a study session to consider establishing a Partnership for Workforce Development and provide direction on program implementation. BACKGROUND This report is presented as part of a City Council Study Session on developing an Economic Mobility Strategy for the City;and is presented along with a companion staff report on local business and entrepreneurial support. Together,these two reports propose a framework for the City to address urgent needs for economic recovery in the wake of COVID-19,and to position the City for long-term economic vitality in a manner that addresses social and economic disparity. In June 2020,ECD prepared an Economic Base Analysis for the City’s General Plan Update.Based on this analysis,South San Francisco continues to be a major job center for San Mateo County,with 35%of all transportation jobs,23%of all warehousing jobs,and 54%of all biotechnology jobs in the County.The City’s largest industry sector continues to be manufacturing -representing nearly 25%of all jobs -followed by information, professional, scientific, technical services, and transportation and warehousing. Between 2009 and 2018,job losses occurred across a wide array of industries,including Retail Trade and office -based industries such as Finance,Insurance and Real Estate,and Management of Companies.Jobs in Educational Services and Public Administration also declined.This data does not include employment losses during the COVID-19 period. Since the beginning of COVID,staff has been researching and tracking impacts and trends in the Bay Area economy and job market.Staff has found that South San Francisco residents’employment characteristics and skills fit closer to higher-unemployment communities,such as East Palo Alto and Oakland,than San Mateo County.Recent economic and labor market data show that there is a skills gap between industry in the City and the educational attainment level and training of our residents.Based on data from the State’s Employment Development Department (EDD),South San Francisco has the third highest unemployment rate in San Mateo County,at just over 7%in December 2020.Likewise,the South San Francisco Unified School District prepared a report that notes that South San Francisco residents may be vulnerable to future changes in industries, City of South San Francisco Printed on 2/19/2021Page 1 of 6 powered by Legistar™ File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. occupations, and skills requirements. Compounding the problem of high unemployment and jobs-skills mismatch,staff has learned that residents are not taking advantage of the traditional training and job placement services offered throughout San Mateo County.In many cities,such as Menlo Park,Oakland and East Palo Alto,the local governments have taken a pro-active approach to help their residents gain the needed skills and businesses have access to the skilled workforce.What follows is a discussion of the traditional approach to workforce development,recent research around a more effective,long lasting investment in the workforce,and the approach the City might take in providing workforce development services to unemployed and underemployed South San Francisco residents. DISCUSSION Staff recommends forming a Partnership for Workforce Development between the City,the South San Francisco Unified School District (SSFUSD),and a high-quality nonprofit partner to deliver rapid employment,skills upgrade,career training,and job placement services focused on achieving economic mobility through a high- touch, case-management driven program. Workforce Development in the Emerging Economy South San Francisco is not alone in its economic challenges.Research prepared by The Rand Corporation,The Brookings Institute,The World Economic Forum,The Federal Reserve Board of St.Louis,and UCLA,show we are entering the new decade with a more expansive view of an organization’s purpose and contribution to society.The American workplace has changed profoundly over the past 40 years,and it continues to evolve. Employers need workers who come to jobs with industry-specific knowledge.Most enterprises will eventually experience a sharp need for enhanced expertise,as globalization,continued innovation,and uncertain economic times force them to reevaluate their current skills hierarchy. The Existing Workforce Development System In the 1990s,local Workforce Investment Boards (WIB)were established to create a statewide and local workforce development network to increase the employment,retention,and earnings of participants in their programs.WIBs were also designed to improve the quality of the workforce,reduce welfare dependency, increase economic self-sufficiency,meet the skill requirements of employers,and enhance the productivity and competitiveness of the nation.In 2014,Congress passed the Workforce Innovation and Opportunities Act to update the system’s mission. The San Mateo County WIB uses a private contractor,NOVAworks,to provide workforce development services.Staff has met with representatives from NOVAworks to discuss the range of services they provide and how they can support residents and businesses in South San Francisco.Staff discovered that very few South San Francisco residents have used their services.NOVAworks indicates that 22 South San Francisco have used the services in 2020. At face value, this system is designed to help individuals find jobs and update skills. Upon evaluating the current workforce development system and how it is employed in San Mateo County,staff believe it falls short in preparing the workforce in the following ways: City of South San Francisco Printed on 2/19/2021Page 2 of 6 powered by Legistar™ File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. ·Workers need to re-skill but have no clear path forward. ·Workers do not have equal access to training. ·Workers face less stability and more risk in economic displacement during a recession. ·Employers struggle to find workers with "21st-century skills". ·Educational institutions are slow to change. ·Useful information is hard to access. ·There are too few ways to develop and try out new strategies, reforms, and policies. Previous Workforce Development Partnerships The proposed Partnership for Workforce Development program,which is the subject of this report,will not be the first time the City initiated an independent workforce development initiative outside of San Mateo County's WIB.The first example occurred in the 1990s,with the creation of the biotech certification program with Skyline College that was funded by Genentech.United Airlines had announced that it would be eliminating approximately 14,000 jobs at San Francisco International Airport,moving its entire maintenance operation to a new facility in Indiana.Genentech,which at the time needed skilled staff in their manufacturing and pilot plant facilities on campus,approached the City and Skyline to retrain United’s workforce to transition to biotech manufacturing. The second example occurred during the Great Recession,in 2008 and 2009,when the City and the California Community College Association hosed two biotech career fairs at the South San Francisco Conference Center. The City partnered with,and received funding from,the Biotech Human Resources Association (BHRA),the California Community College Association,several local chambers of commerce,and the East Bay WIB.The BHRA and the East Bay WIB staff undertook the pre-review of all resumes and provided staff for the event. Local businesses also participated in providing services to the job seekers.In all,35 biotech companies participated at each event,interviewing over 500 applicants each year.The Community College Association and the BHRA reported to the City that approximately 300 people were hired after each event. Workforce Development and Employment System, Reimagined A 2019 study by the Rand Corporation suggests that the current workforce development system can be updated to take an “organizational perspective.”From the organizational perspective,training must be supplemented with a combination of social services,community supports,and education that positions an individual for success in the workforce.Further,the Federal Reserve Board,The Rand Corporation and Silicon Valley Recovery Roundtable believe that local and regional government,members of the workforce,education and training institutions,employers,unions,labor market intermediaries,and other system stakeholders would be served by the following system features: 1.Strong connectivity.A rapid exchange of accurate and timely information across stakeholders would support the decisions made by workers,employers,and leaders in education,training,and other relevant institutions. 2.Flexibility and responsiveness.Workers,employers,educators,and institutions across the system would readily adapt to changing skill requirements,market forces,and other unexpected circumstances in the City of South San Francisco Printed on 2/19/2021Page 3 of 6 powered by Legistar™ File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. readily adapt to changing skill requirements,market forces,and other unexpected circumstances in the short and longer terms. 3.Aligned incentives.The incentives embedded in private or public policies would support system goals and promote desired outcomes. 4.Data-driven,evidence-based decision making.Current and readily available data and other evidence- based practices would be used to monitor system outputs and outcomes,identify needed reforms,test interventions, share lessons learned, and effectively scale up proven strategies. Developing a Local Response in South San Francisco Staff propose engaging in a three-party Partnership for Workforce Development,with the City,SSFUSD,and an independent non-profit or government operator of workforce training programs.At a high level,the City would provide the seed funding with the intention of gradually replacing its funding in future years with grants, philanthropic contributions,or private partnerships.SSFUSD would provide the space,perhaps at Baden High School,which has appropriate-sized classrooms that are underutilized and a natural relationship with those South San Francisco residents who have taken a non-traditional path to graduation or obtaining their GED. Finally, a high-quality, well-connected non-profit would provide the workforce development services. This program would aim to serve up to 100 South San Francisco residents annually.Broadly speaking,the program would target unemployed or underemployed residents who seek to move into a higher-paying job that require a specific training and/or certification.An example of this would be a service-sector,gig-economy employee,maybe an Instacart shopper,who is seeking a full-time job that provides benefits.They might be a good candidate to be trained as a forklift operator who can work at a distribution facility near the airport.The goal of this program is to build stability for our community,for those South San Francisco residents who because of the nature of their current employment do not have housing or health care security. While the local WIB,NOVAworks,and community college institutions offer some employment and training services,they lack the coordinated case management and job placement that ensures individual success.While it is not staff’s intention to recommend replacing these services,staff does recommend local augmentation to existing regional resources,and a more supportive,comprehensive approach to promoting economic mobility for underemployed and unemployed South San Francisco residents. Multi-Phase Program Implementation Staff recommend implementing the program in three phases. Phase 1 In Phase 1,staff recommends engaging a partner or partners to provide “rapid response”services to residents who are unemployed and/or at risk of falling into poverty.The selected partner(s)would evaluate the participant’s employment barriers,while taking into account their family situation,work history,education, occupational skills,financial resources and needs,supportive service needs,interests and aptitudes.The immediate goal of Phase 1 would be to find a job and connect the individual with social supports,such as rental assistance,health care,and food assistance.Phase 1 may be provided virtually or offsite,although when City of South San Francisco Printed on 2/19/2021Page 4 of 6 powered by Legistar™ File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. possible the partner(s) would use community spaces in South San Francisco for in-person support. Phase 2 Concurrent with delivery of services in Phase 1,and likely lasting three to nine months,the selected partner(s) would work with City staff to design a long-term program to facilitate economic mobility and sustainability for underemployed and unemployed workers and communities at risk.In addition to designing this new Partnership for Workforce Development,the selected partner(s)would work with the City to establish a financing strategy to ensure long-term program success.These planning efforts would be coordinated with,and integrated into, the City’s new Economic Development Element as part of the General Plan Update. Phase 3 Phase 3 is implementation of the program designed in Phase 2 and will include pursuing financing identified in Phase 2.Phase 3 would likely include outfitting classrooms for training courses.City staff have had several staff-level,preliminary conversations with school district staff regarding locating classroom training in underutilized SSFUSD classrooms.In addition to these classrooms,a small physical location in South San Francisco for case management and job placement services might be appropriate.The need for this space would be identified during Phase 2.The initial Phase 3 implementation period will be two years and may utilize the partner(s) identified for Phases 1 and 2, or different partner(s) depending on the program needs. Partner Solicitation On February 3,2021,staff issued a Request for Qualifications (RFQ)soliciting experienced partners that offer comprehensive and sustainable workforce development programs (Attachment 1).Letters of Interest were due on February 17,2021,and full submittals will be due March 2,2021.Attachment 2 includes the letters of interest received in response to the RFQ. FISCAL IMPACT There is no fiscal impact associated with holding this study session.The next step is for staff to evaluate the qualifications submitted in response to the RFQ and present a recommended partner or partners to Council.At that point,staff would be seeking approval of a contract or contracts with the recommended partner(s),as well as an appropriation for Phases 1 and 2 as described above. A rough,estimated budget for all three Phases described above is included as Attachment 3.At this stage,staff has identified the major program components and estimated their costs to ensure a multi-phased approach is feasible.These budget estimates are based on staff’s past experience with program design,as well as outreach to our colleagues in other cities and to service providers. However, these are just estimates. Staff anticipates that the proposed Partnership for Workforce Development would be able to leverage partners and service providers funded through other means,such as other governmental organizations and programs. Examples include the San Mateo County WIB,NOVAworks.A well-designed program will also be eligible for federal and state grants, as well as philanthropy funding and corporate partnerships. Staff is currently working with the City’s representatives in Washington,DC and Sacramento to understand the City of South San Francisco Printed on 2/19/2021Page 5 of 6 powered by Legistar™ File #:21-102 Agenda Date:2/23/2021 Version:1 Item #:3. Staff is currently working with the City’s representatives in Washington,DC and Sacramento to understand the multitude of federal and state resources that will be available over the coming years in an effort to recover quickly from the pandemic-induced recession.Phase 2 work will involve carefully balancing program components to best leverage grant funding,while crafting a program that meets the specific workforce development needs of the South San Francisco community. Finally,the Partnership can be scaled back to meet the City’s budgetary constraints,or scaled up to increase its reach into the community.Should Council direct staff to move forward with selecting a partner and bringing a contract and appropriation for Phases 1 and 2 forward for approval,Council should be aware that the budget may not be exactly as presented here.It is staff’s intention to negotiate with the most qualified partner or partners a scope and budget the best meets the City’s needs for Phases 1 and 2.If Council would be more comfortable with a smaller investment in Phases 1 and 2,or a larger one,that direction should be provided to staff. CONCLUSION Staff recommends that the City Council hold a study session to consider establishing a Partnership for Workforce Development in the City of South San Francisco to provide career path opportunities for underserved and disadvantaged residents and assist local businesses in need of a skilled workforce,and provide direction on implementation. Attachments: 1.RFQ 2.Letters of Interest in response to the RFQ 3.Estimated Budget 4.Presentation City of South San Francisco Printed on 2/19/2021Page 6 of 6 powered by Legistar™ Request for Qualifications Small Business Resource and Entrepreneurship Center in South San Francisco Issued Wednesday, February 3, 2021 Letter of Interest due no later than Wednesday, February 17, 2021 by 5:00pm Full submittal due no later than Wednesday, March 3, 2021 by 5:00pm Please submit any questions regarding this Request for Qualifications by email to [email protected] no later than Wednesday, February 24, 2021. Responses to questions received will be posted on the City’s website at www.ssf.net/bizresources. Executive Summary The City of South San Francisco advances equitable and shared prosperity for South San Franciscans by growing sustainable jobs, supporting businesses of all sizes, creating great places to live and work, and helping everyone achieve economic self-sufficiency. The City’s economic development programs are responsible for strengthening South San Francisco's many dive rse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper, and ensuring a continually high quality of life for all residents and businesses. Through this Request for Qualifications (RFQ), the City seeks to identify a highly-qualified partner or partners to assist the City in creating and operating a workforce development program advancing equity and shared prosperity for unemployed and underemployed South San Francisco residents. City of South San Francisco’s Labor Market Challenge As 2020 began, South San Francisco was its ninth straight year of economic expansion, driven by growth in biotechnology and innovation. Unemployment stood at a 19 -year low of just 2.5%. Prior to COVID, the City was facing housing costs and supply, income inequality, transportation, and environmental sustainability challenges. COVID has exacerbated these challenges. Many South San Francisco restaurants, personal care services, “mom and pop” stores, long-time or legacy businesses, hotels, and non-English speaking small businesses have struggled to remain open. The impact of COVID-19 on our low-income residents and communities of color, including undocumented workers, has been severe. For people who have lost jobs and income, including house cleaners, chefs and other restaurant workers, alternative employment opportunities are scarce. Statewide, Latinx and Black workers have experienced a 20% decline in employment since April 2020. This decline is 11% for White workers. Since March 2020, the City has responded to the pandemic by implementing many disaster relief strategies to help residents and small businesses. These strategies include small business loans, informational town halls, referrals to other financial resources, and rental assistance for residential renters. With an eye toward beginning investing in economic recovery in 2021, South San Francisco is focused on recovery efforts incorporating inclusion, that will provide enhanced workforce and training opportunities for our most vulnerable residents. Services for Unemployed & Underemployed Residents The City is seeking qualified organizations (also referred to as partners) to provide a full range of services to help the City develop and operate a comprehensive and sustainable workforce development program. The City understands that unemployed and underemployed job seekers require assistance in overcoming barriers to employment that range from limited education, lack of work experience and work history, to having an ex -offender background that make it difficult to obtain employment. The City also knows that employers seek a workforce that is skilled and adaptable to change. Ultimately, the City desires to partner with an organization or organizations to provide, at a minimum, the following services.  Market research and identification of employer needs;  Outreach and recruitment to all South San Francisco residents in need, including Spanish, Tagalog and Chinese speaking residents;  Skills assessment, evaluation, and support in upgrading basic job skills;  Classroom career training;  Orientation and case management;  Job readiness training; and  Job placement. Multi-Phase Program Development The City is approaching the development of a Workforce Development Program in three phases. The City is currently seeking a partner or partners to immediately undertake Phase 1 and spend roughly six months working with City staff on Phase 2, both described below. Once Phase 2 is completed, the City will determine a procurement process to fully implement the desired program either utilizing responses to this RFQ or soliciting new or additional organizations to partner with for Phase 3. Phase 1 In Phase 1, the selected partner(s) will provide “rapid response” services to South San Francisco residents who are unemployed and/or at risk of falling into poverty. The selected partner(s) would evaluate the participant’s employment barriers, while taking into account the participant’s family situation, work history, education, occupational skills, financial resources and needs, supportive service needs, interests and aptitudes. The immediate goal of Phase 1 would be to find a job. Phase 1 may be provided virtually or offsite, although when possible the City desires the selected partner(s) to utilize community spaces in South San Francisco for in -person support. Partner(s) involved would also assist with marketing and outreach to potential residents and job seekers. Phase 2 Concurrent with delivery of services in Phase 1, and likely lasting three to nine months, the selected partner(s) will work with City staff to design a long-term program to facilitate economic mobility and sustainability for underemployed and unemployed workers and communities at risk. In addition to designing this new Workforce Development Program, the selected partner(s) would work with the City to establish a financing strategy to ensure long-term program success. Phase 3 Phase 3 is implementation of the program designed in Phase 2 and will include pursuing financing identified in Phase 2. The initial implementation period will be two years and may utilize the partner(s) identified for Phases 1 and 2, or different partner(s) depending on the program needs. Partner(s) involved would also assist with marketing and outreach to potential residents and job seekers. At this time, a budget has not been determined for any phases. The City wishes to engage the most qualified partner/partners and together determine an appropriate budget for Council consideration. Appropriation of funds for the program and an agreement or agreements with the selected partner or partners are subject to City Council approval. Submittal Requirements Responses to this RFQ must include the following two components: a letter of interest and a full submittal of qualifications. These components are detailed below. 1. Letter of Interest A Letter of Interest (LOI) is due no later than Wednesday, February 17, 2021 by 5:00pm via email to [email protected] with subject line: Workforce Development Program LOI. The LOI should be addressed to the attention of Mike Lappen, City of South San Francisco, 400 Grand Ave, South San Francisco, CA 94080. No hardcopy submittals will be accepted. The LOI must address, at a minimum:  Affirmation that your organization intends to submit a full submittal of qualifications in response to this RFQ;  A bit about your organization, including key staff, experience working in other jurisdictions, and any experience in serving South San Francisco;  Your organization’s total annual budget and number of individuals served;  What types of service(s) will be addressed in the full submittal (see list under Services for Unemployed & Underemployed Residents section); and  Who are the potential partners (sub-consultants) that may be involved. The LOI is not intended to be a lengthy submittal, rather a brief introduction to your organization and an alert to the City that you intend to respond more completely later. Please limit your LOI to no more than three pages. 2. Full submittal of qualifications. A full submittal of qualifications is due no later than Wednesday, March 3, 2021 by 5:00pm via email to [email protected] with subject line: Workforce Development Program Qualifications. The full submittal of qualifications should be addressed to the attention of Mike Lappen, City of South San Francisco, 400 Grand Ave, South San Francisco, CA 94080. No hardcopy submittals will be accepted. The full submittal of qualifications must include the following components: 1. Organization Experience & Team Member Qualifications: State the experience of the organization and its team members in delivering the services described in this RFQ (see Services for Unemployed & Underemployed Residents section).  What experience does your organization(s) have delivering these services in other jurisdictions in the Bay Area?  Please provide a list of organization leadership and staff that will work on this project, including their qualifications, relevant experience, and other projects they will be working on simultaneously. Resumes, if included, should be attached as an appendix.  If more than one organization is teaming up on this submittal, please describe the relationship between the organizations and identify the point of contact for the City. 2. Description of Services Provided and Metrics: Detail your organization’s approach to delivering the services described in this RFQ (see Services for Unemployed & Underemployed Residents section).  How will services be provided to South San Francisco residents and what needs will be addressed? Be specific and reference those services listed in the Services for Unemployed & Underemployed Residents section, or services not listed that your organization is experienced in providing.  Do you currently provide services to South San Francisco residents? Please tell us about that experience, including any metrics or outcomes observed.  How will your organization provide services to non-English speaking residents?  Describe your per-client cost for delivering rapid employment, case management, and training services in other jurisdictions.  Is there a specific industry focused training that your organization believes would benefit South San Francisco? 3. Description of Financial Position and Fundraising Experience: Tell us about the financial health of your organization and your experience securing a range of financing for service provision.  Please provide your organization’s operating budget, annual report, and more recently completed financial audit.  Describe your experience seeking, winning, and administering local, state, and/or federal grants, as well as private, philanthropic grants and corporate partnerships. 4. Appendices: Please include the following appendices to your submittal of qualifications.  Provide a list of at least three references. A least one of the references should be a contact within a local jurisdiction in which you provide services.  Review the attached Professional Services Agreement and indicate whether or not you accept the terms as written.  If you would like, please attach the resumes for all members of your team that you anticipate will provide services in South San Francisco. Terms and Conditions The City reserves the right to:  Extend the due date of the RFQ, or cancel, in whole or in part, this solicitation.  Interview none, any or all respondents to this RFQ.  Request additional information.  Reject, in whole or in part, any or all submittals, and to waive minor irregularities in any submittal.  Award in whole or in part, by item or group of items, when such action serves the best interests of the City.  Seek and obtain additional information beyond the due date if the submittals received are unsatisfactory.  Issue Addenda to clarify or modify elements of this RFQ.  Require Submitters to accept the City’s standard insurance and indemnification requirements The following terms and conditions apply to this RFQ process and all submittals:  All RFQ submittals will become the property of the City. The City may use any and all ideas and materials included in any submittal.  No reimbursement will be made by the City for any cost incurred by organization in preparation or submittals of a response to this RFQ.  The RFQ is not a contract or a commitment of any kind by the City and does not commit the City to award exclusive negotiating rights. The issuance of this RFQ does not constitute an agreement by the City that the City Council will actually enter into any contract.  By responding to this RFQ, the Submitter represents that it and its subsidiaries do not and will not discriminate against any employee or applicant for employment on the basis of race, religion, sex, color, national origin, sexual orientation, ancestry, marital status, physical condition, pregnancy or pregnancy-related conditions, political affiliations or opinion, age, or medical condition.  Submitters and all other information and documents submitted in response to this RFQ are subject to the California Public Records Act, California Government Code §§ 6250 through 6276.48) (CPRA), which generally mandates the disclosure of documents in the possession of the City upon the request of any person, unless the content of the document falls within a specific exemption category.  Non-Liability: By participating in the RFQ process, each respondent agrees to hold the City and its and their officers, employees, agents, representatives, and consultants harmless from all claims, liabilities, and costs related to all aspects of this RFQ. Attachments 1. Professional Services Agreement Template 3687332.1 Attachment 1 – Professional Services Agreement Template CONSULTING SERVICES AGREEMENT BETWEEN THE CITY OF SOUTH SAN FRANCISCO AND NAME OF CONSULTANTS THIS AGREEMENT for consulting services is made by and between the City of South San Francisco (“City”) and _______________ (“Consultant”) (together sometimes referred to as the “Parties”) as of _______________ (the “Effective Date”). Section 1. SERVICES. Subject to the terms and conditions set forth in this Agreement, Consultant shall provide to City the services described in the Scope of Work attached as Exhibit A, attached hereto and incorporated herein, at the time and place and in the manner specified therein. In the event of a conflict in or inconsistency between the terms of this Agree ment and Exhibit A, the Agreement shall prevail. 1.1 Term of Services. The term of this Agreement shall begin on the Effective Date and shall end on _______________, the date of completion specified in Exhibit A, and Consultant shall complete the work described in Exhibit A prior to that date, unless the term of the Agreement is otherwise terminated or extended, as provided for in Section 8. The time provided to Consultant to complete the services required by this Agreement shall not affect the City’s right to terminate the Agreement, as provided for in Section 8. 1.2 Standard of Performance. Consultant shall perform all services required pursuant to this Agreement in the manner and according to the standards observed by a competent practitioner of the profession in which Consultant is engaged in the geographical area in which Consultant practices its profession. Consultant shall prepare all work products required by this Agreement in a substantial, first -class manner and shall conform to the standards of quality normally observed by a person practicing in Consultant's profession. 1.3 Assignment of Personnel. Consultant shall assign only competent personnel to perform services pursuant to this Agreement. In the event that City, in its sole discretion, at any time during the term of this Agreement, desires the reassignment of any such persons , Consultant shall, immediately upon receiving notice from City of such desire of City, reassign such person or persons. 1.4 Time. Consultant shall devote such time to the performance of services pursuant to this Agreement as may be reasonably necessary to meet the standard of performance provided in Sections 1.1 and 1.2 above and to satisfy Consultant’s obligations hereunder. Section 2. COMPENSATION. City hereby agrees to pay Consultant a sum not to exceed ____________________, notwithstanding any contrary indications that may be contained in Consultant’s proposal, for services to be performed and reimbursable costs incurred under this Agreement. In the event of a conflict between this Agreement and Consultant’s proposal, attached as Exhibit A, or Consultant’s compensation schedule attached as Exhibit B, regarding the amount of compensation, the Agreement shall prevail. City shall pay Consultant for services rendered pursuant to this Agreement at the time and in the manner set forth herein. The payments specified below shall be the only payments from City to Consultant for services rendered pursuant to this Agreement. Consultant shall submit all invoices to City in the manner specified herein. Except as specifically authorized by City, Consultant sh all not bill City for duplicate services performed by more than one person. Consultant and City acknowledge and agree that compensation paid by City to Consultant under this Agreement is based upon Consultant’s estimated costs of providing the services re quired hereunder, including salaries and benefits of employees and subcontractors of Consultant. Consequently, the parties further agree that compensation hereunder is intended to include the costs of contributions to any pensions and/or annuities to which Consultant and its employees, agents, and subcontractors may be eligible. City therefore has no responsibility for such contributions beyond compensation required under this Agreement. 2.1 Invoices. Consultant shall submit invoices, not more often than once per month during the term of this Agreement, based on the cost for services performed and reimbursable costs incurred prior to the invoice date. Invoices shall contain the following information:  Serial identifications of progress bills (i.e., Progress Bill No. 1 for the first invoice, etc.);  The beginning and ending dates of the billing period;  A task summary containing the original contract amount, the amount of prior billings, the total due this period, the balance available under the Agreement , and the percentage of completion;  At City’s option, for each work item in each task, a copy of the applicable time entries or time sheets shall be submitted showing the name of the person doing the work, the hours spent by each person, a brief description of the work, and each reimbursable expense;  The total number of hours of work performed under the Agreement by Consultant and each employee, agent, and subcontractor of Consultant performing services hereunder, as well as a separate notice when the total number of hours of work by Consultant and any individual employee, agent, or subcontractor of Consultant reaches or exceeds eight hundred (800) hours, which shall include an estimate of the time necessary to complete the work described in Exhibit A;  The amount and purpose of actual expenditures for which reimbursement is sought;  The Consultant’s signature. 2.2 Monthly Payment. City shall make monthly payments, based on invoices received, for services satisfactorily performed, and for authorized reimbursable costs incurred. City shall have thirty (30) days from the receipt of an invoice that complies with all of the requirements above to pay Consultant. City shall have no obligation to pay invoices submitted ninety (90) days past the performance of work or incurrence of cost. 2.3 Final Payment. City shall pay the last ten percent (10%) of the total sum due pursuant to this Agreement within sixty (60) days after completion of the services and submittal to City of a final invoice, if all services required have been satisfactorily performed. 2.4 Total Payment. City shall pay for the services to be rendered by Consultant pursuant to this Agreement. City shall not pay any additional sum for any expense or cost whatsoever incurred by Consultant in rendering services pursuant to this Agreement. Cit y shall make no payment for any extra, further, or additional service pursuant to this Agreement. In no event shall Consultant submit any invoice for an amount in excess of the maximum amount of compensation provided above either for a task or for the entire Agreement, unless the Agreement is modified prior to the submission of such an invoice by a properly executed change order or amendment. 2.5 Hourly Fees. Fees for work performed by Consultant on an hourly basis shall not exceed the amounts shown on the compensation schedule attached hereto and incorporated herein as Exhibit B. 2.6 Reimbursable Expenses. The following constitute reimbursable expenses authorized by this Agreement _____________________________. Reimbursable expenses shall not exceed $_____________________. Expenses not listed above are not chargeable to City. Reimbursable expenses are included in the total amount of compensation provided under Section 2 of this Agreement that shall not be exceeded. 2.7 Payment of Taxes, Tax Withholding. Consultant is solely responsible for the payment of employment taxes incurred under this Agreement and any similar federal or state taxes. To be exempt from tax withholding, Consultant must provide City with a valid California Franchise Tax Board form 590 (“Form 590”), as may be amended and such Form 590 shall be attached hereto and incorporated herein as Exhibit ____. Unless Consultant provides City with a valid Form 590 or other valid, written evidence of an exemption or waiver from withholding, City may withhold California taxes from payments to Consultant as required by law. Consultant shall obtain, and maintain on file for three (3) years after the termination of this Agreement, Form 590s (or other written evidence of exemptions or waivers) from all subcontractors. Consultant accepts sole responsibility for withholding taxes from any non-California resident subcontractor and shall submit written documentation of compliance with Consultant’s withholding duty to City upon request. . 2.8 Payment upon Termination. In the event that the City or Consultant terminates this Agreement pursuant to Section 8, the City shall compensate the Consultant for all outstanding costs and reimbursable expenses incurred for work satisfactorily completed as of the date of written notice of termination. Consultant shall maintain adequate logs and timesheets in order to verify costs incurred to that date. 2.9 Authorization to Perform Services. The Consultant is not authorized to perform any services or incur any costs whatsoever under the terms of this Agreement until receipt of authorization from the Contract Administrator. 2.10 Prevailing Wage. Where applicable, the wages to be paid for a day's work to all classes of laborers, workmen, or mechanics on the work contemplated by this Agreement, shall be not less than the prevailing rate for a day’s work in the same trade or occupation in the locality within the state where the work hereby contemplates to be performed as determined by the Director of Industrial Relations pursuant to the Director’s authority under Labor Code Section 1770, et seq. Each laborer, worker or mechanic employed by Consultant or by any subcontractor shall receive the wages herein provided for. The Consultant shall pay two hundred dollars ($200), or whatever amount may be set by Labor Code Section 1775, as may be amended, per day penalty for each worker paid less than prevailing rate of per diem wages. The difference between the prevailing rate of per diem wages and the wage paid to each worker shall be paid by the Consultant to each worker. An error on the part of an awarding body does not relieve the Consultant from responsibility for payment of the prevailing rate of per diem wages and penalties pursuant to Labor Code Sections 1770 1775. The City will not recognize any claim for additional compensation because of the payment by the Consultant for any wage rate in excess of prevailing wage rate set forth. The possibility of wage increases is one of the elements to be considered by the Consultant. a. Posting of Schedule of Prevailing Wage Rates and Deductions. If the schedule of prevailing wage rates is not attached hereto pursuant to Labor Code Section 1773.2, the Consultant shall post at appropriate conspicuous points at the site of the project a schedule showing all determined prevailing wage rates for the various classes of laborers and mechanics to be engaged in work on the project under this contract and all deductions, if any, required by law to be made from unpaid wages actually earned by the laborers and mechanics so engaged. b. Payroll Records. Each Consultant and subcontractor shall keep an accurate payroll record, showing the name, address, social security number, work week, and the actual per diem wages paid to each journeyman, apprentice, worker, or other employee employed by the Consultant in connection with the public work. Such records shall be certified and submitted weekly as required by Labor Code Section 1776.” Section 3. FACILITIES AND EQUIPMENT. Except as set forth herein, Consultant shall, at its sole cost and expense, provide all facilities and equipment that may be necessary to perform the services required by this Agreement. City shall make available to Consultant only the facilities and equipment listed in this section, and only under the terms and conditions set forth herein. City shall furnish physical facilities such as desks, filing cabinets, and conference space, as may be reasonably necessary for Consultant’s use while consulting with City employees and reviewing records and the information in possession of the City. The location, quantity, and time of furnishing those facilities shall be in the sole discretion of City. In no event shall City be obligated to furnish any facility that may involve incurring any direct expense, including but not limited to computer, long -distance telephone or other communication charges, vehicles, and reproduction facilities. Section 4. INSURANCE REQUIREMENTS. Before beginning any work under this Agreement, Consultant, at its own cost and expense, unless otherwise specified below, shall procure the types and amounts of insurance listed below against claims for injuries to persons or damages to property that may arise from or in connection with the performance of the w ork hereunder by the Consultant and its agents, representatives, employees, and subcontractors. Consistent with the following provisions, Consultant shall provide Certificates of Insurance, attached hereto and incorporated herein as Exhibit C, indicating that Consultant has obtained or currently maintains insurance that meets the requirements of this section and under forms of insurance satisfactory, in all respects, to the City. Consultant shall maintain the insurance policies required by this section throughout the term of this Agreement. The cost of such insurance shall be included in the Consultant's bid. Consultant shall not allow any subcontractor to commence work on any subcontract until Consultant has obtained all insurance required herein for th e subcontractor(s). 4.1 Workers’ Compensation. Consultant shall, at its sole cost and expense, maintain Statutory Workers’ Compensation Insurance and Employer’s Liability Insurance for any and all persons employed directly or indirectly by Consultant. The Statutory Workers’ Compensation Insurance and Employer’s Liability Insurance shall be provided with limits of not less than ONE MILLION DOLLARS ($1,000,000) per accident. In the alternative, Consultant may rely on a self-insurance program to meet those requirements, but only if the program of self-insurance complies fully with the provisions of the California Labor Code. Determination of whether a self-insurance program meets the standards of the Labor Code shall be solely in the discretion of the Contract Administrator (as defined in Section 10.9). The insurer, if insurance is provided, or the Consultant, if a program of self - insurance is provided, shall waive all rights of subrogation against the City and its officers, officials, employees, and volunteers for loss arising from work performed under this Agreement. 4.2 Commercial General and Automobile Liability Insurance. 4.2.1 General requirements. Consultant, at its own cost and expense, shall maintain commercial general and automobile liability insurance for the term of this Agreement in an amount not less than ONE MILLION DOLLARS ($1,000,000.00) per occurrence, combined single limit coverage for risks associated with the work contemplated by this Agreement. If a Commercial General Liability Insu rance or an Automobile Liability form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the work to be performed under this Agreement or the general aggregate limit shall be at least twice the required occurrence limit. Such coverage shall include but shall not be limited to, protection against claims arising from bodily and personal injury, including death resulting there from, and damage to property resulting from activities contemplated under this Agreement, including the use of owned and non - owned automobiles. 4.2.2 Minimum scope of coverage. Commercial general coverage shall be at least as broad as Insurance Services Office Commercial General Liability occurrence form CG 0001 or GL 0002 (most recent editions) covering comprehensive General Liability and Insurance Services Office form number GL 0404 covering Broad Form Comprehensive General Liability. Automobile coverage shall be at least as broad as Insurance Services Office Automobile Liability form CA 0001 (ed. 12/90) Code 8 and 9. No endorsement shall be attached limiting the coverage. 4.2.3 Additional requirements. Each of the following shall be included in the insurance coverage or added as a certified endorsement to the policy: a. The insurance shall cover on an occurrence or an accident basis, and not on a claims-made basis. b. Any failure of Consultant to comply with reporting provisions of the policy shall not affect coverage provided to City and its officers, employees, agents, and volunteers. 4.3 Professional Liability Insurance. 4.3.1 General requirements. Consultant, at its own cost and expense, shall maintain for the period covered by this Agreement professional liability insurance for licensed professionals performing work pursuant to this Agreement in an amount not less than ONE MILLION DOLLARS ($1,000 ,000) covering the licensed professionals’ errors and omissions. Any deductible or self -insured retention shall not exceed ONE HUNDRED FIFTY THOUSAND DOLLARS $150,000 per claim. 4.3.2 Claims-made limitations. The following provisions shall apply if the professional liability coverage is written on a claims-made form: a. The retroactive date of the policy must be shown and must be before the date of the Agreement. b. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the Agreement or the work, so long as commercially available at reasonable rates. c. If coverage is canceled or not renewed and it is not replaced with another claims-made policy form with a retroactive date that precedes the date of this Agreement, Consultant must provide extended reporting coverage for a minimum of five (5) years after completion of the Agreement or the work. The City shall have the right to exercise, at the Consultant’s sole cost and expense, any extended reporting provisions of the policy, if the Consultant cancels or does not renew the coverage. d. A copy of the claim reporting requirements must be submitted to the City prior to the commencement of any work under this Agreement. 4.4 All Policies Requirements. 4.4.1 Acceptability of insurers. All insurance required by this section is to be placed with insurers with a Bests' rating of no less than A:VII. 4.4.2 Verification of coverage. Prior to beginning any work under this Agreement, Consultant shall furnish City with complete copies of all policies delivered to Consultant by the insurer, including complete copies of all endorsements attached to those policies. All copies of policies and certified endorsements shall show the signature of a person authorized by that insurer to bind coverage on its behalf. If the City does not receive the required insurance documents prior to the Consultant beginning work, it shall not waive the Consultant’s obligation to provide them. The City reserves the right to require complete copies of all required insurance policies at any time. 4.4.3 Notice of Reduction in or Cancellation of Coverage. A certified endorsement shall be attached to all insurance obtained pursuant to this Agreement stating that coverage shall not be suspended, voided, canceled by either party, or reduced in coverage or in limits, except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the City. In the event that any coverage required by this section is reduced, limited, cancelled, or materially affected in any other manner, Consultant shall provide written notice to City at Consultant’s earliest possible opportunity and in no case later than ten (10) working days after Consultant is notified of the change in coverage. 4.4.4 Additional insured; primary insurance. City and its officers, employees, agents, and volunteers shall be covered as additional insureds with respect to each of the following: liability arising out of activities performed by or on behalf of Consultant, including the insured’s general supervision of Consultant; products and completed operations of Consultant, as applicable; premises owned, occupied, or used by Consultant; and automobiles owned, leased, or used by the Consultant in the course of providing services pursuant to this Agreement. The coverage shall contain no special limitations on the scope of protection afforded to City or its officers, employees, agents, or volunteers. A certified endorsement must be attached to all policies stating that coverage is primary insurance with respect to the City and its officers, officials, employees and volunteers, and that no insurance or self-insurance maintained by the City shall be called upon to contribute to a loss under the coverage. 4.4.5 Deductibles and Self-Insured Retentions. Consultant shall disclose to and obtain the approval of City for the self-insured retentions and deductibles before beginning any of the services or work called for by any term of this Agreement. Further, if the Consultant’s insurance policy includes a self-insured retention that must be paid by a named insured as a precondition of the insurer’s liability, or which has the effect of providing that payments of the self-insured retention by others, including additional insureds or insurers do not serve to satisfy the self- insured retention, such provisions must be modified by special endorsement so as to not apply to the additional insured coverage required by this agreement so as to not prevent any of the parties to this agreement from satisfying or paying the self- insured retention required to be paid as a precondition to the insurer’s liability. Additionally, the certificates of insurance must note whether the policy does or does not include any self-insured retention and also must disclose the deductible. During the period covered by this Agreement, only upon the prior express written authorization of Contract Administrator, Consultant may increase such deductibles or self-insured retentions with respect to City, its officers, employees, agents, and volunteers. The Contract Administrator may condition approval of an increase in deductible or self-insured retention levels with a requirement that Consultant procure a bond, guaranteeing payment of losses and related investigations, claim administration, and defense expenses that is satisfactory in all respects to each of them. 4.4.6 Subcontractors. Consultant shall include all subcontractors as insureds under its policies or shall furnish separate certificates and certified endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. 4.4.7 Wasting Policy. No insurance policy required by Section 4 shall include a “wasting” policy limit. 4.4.8 Variation. The City may approve a variation in the foregoing insurance requirements, upon a determination that the coverage, scope, limits, and forms of such insurance are either not commercially available, or that the City’s interests are otherwise fully protected. 4.5 Remedies. In addition to any other remedies City may have if Consultant fails to provide or maintain any insurance policies or policy endorsements to the extent and within the time herein required, City may, at its sole option exercise any of the following remedies, which are alternatives to other remedies City may have and are not the exclusive remedy for Consultant’s breach: a. Obtain such insurance and deduct and retain the amount of the premiums for such insurance from any sums due under the Agreement; b. Order Consultant to stop work under this Agreement or withhold any payment that becomes due to Consultant hereunder, or both stop work and withhold any payment, until Consultant demonstrates compliance with the requirements hereof; and/or c. Terminate this Agreement. Section 5. INDEMNIFICATION AND CONSULTANT’S RESPONSIBILITIES. To the fullest extent permitted by law, Consultant shall indemnify, defend with counsel selected by the City, and hold harmless the City and its officials, officers, employees, agents, and volunteers fro m and against any and all losses, liability, claims, suits, actions, damages, and causes of action arising out of any personal injury, bodily injury, loss of life, or damage to property, or any violation of any federal, state, or municipal law or ordinance, to the extent caused, in whole or in part, by the willful misconduct or negligent acts or omissions of Consultant or its employees, subcontractors, or agents, by acts for which they could be held strictly liable, or by the quality or character of their work. The foregoing obligation of Consultant shall not apply when (1) the injury, loss of life, damage to property, or violation of law arises wholly from the gross negligence or willful misconduct of the City or its officers, employees, agents, or volunteers and (2) the actions of Consultant or its employees, subcontractor, or agents have contributed in no part to the injury, loss of life, damage to property, or violation of law. It is understood that the duty of Consultant to indemnify and hold harmless includes the duty to defend as set forth in Section 2778 of the California Civil Code. Acceptance by City of insurance certificates and endorsements required under this Agreement does not relieve Consultant from liability under this indemnification and hold harmless clause. This indemnification and hold harmless clause shall apply to any damages or claims for damages whether or not such insurance policies shall have been determined to apply. By execution of this Agreement, Consultant acknowledges and agrees to the provisions of this Section and that it is a material element of consideration. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement is determined by a court of competent jur isdiction or the California Public Employees Retirement System (PERS) to be eligible for enrollment in PERS as an employee of City, Consultant shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions for PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City. Section 6. STATUS OF CONSULTANT. 6.1 Independent Contractor. At all times during the term of this Agreement, Consultant shall be an independent contractor and shall not be an employee of City. City shall have the right to control Consultant only insofar as the results of Consultant's servic es rendered pursuant to this Agreement and assignment of personnel pursuant to Subparagraph 1.3; however, otherwise City shall not have the right to control the means by which Consultant accomplishes services rendered pursuant to this Agreement. Notwithst anding any other City, state, or federal policy, rule, regulation, law, or ordinance to the contrary, Consultant and any of its employees, agents, and subcontractors providing services under this Agreement shall not qualify for or become entitled to, and h ereby agree to waive any and all claims to, any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in the California Public Employees Retirement System (PERS) as an employee of City and entitlement to any contribution to be paid by City for employer contributions and/or employee contributions for PERS benefits. 6.2 Consultant No Agent. Except as City may specify in writing, Consultant shall have no authority, express or implied, to act on behalf of City in any capacity whatsoever as an agent or to bind City to any obligation whatsoever. Section 7. LEGAL REQUIREMENTS. 7.1 Governing Law. The laws of the State of California shall govern this Agreement. 7.2 Compliance with Applicable Laws. Consultant and any subcontractors shall comply with all laws applicable to the performance of the work hereunder. 7.3 Other Governmental Regulations. To the extent that this Agreement may be funded by fiscal assistance from another governmental entity, Consultant and any subcontractors shall comply with all applicable rules and regulations to which City is bound by the terms of such fiscal assistance program. 7.4 Licenses and Permits. Consultant represents and warrants to City that Consultant and its employees, agents, and any subcontractors have all licenses, permits, qualifications, and approvals, including from City, of what -so-ever nature that are legally required to practice their respective professions. Consultant represents and warrants to City that Consultant and its employees, agents, any subcontractors shall, at their sole cost and expense, keep in effect at all times during the term of this Agreement any licenses, permits, and approvals that are legally required to practice their respective professions. In addition to the foregoing, Consultant and any subcontractors shall obtain and maintain during the term of this Agreement valid Business Licenses from City. 7.5 Nondiscrimination and Equal Opportunity. Consultant shall not discriminate, on the basis of a person’s race, religion, color, national origin, age, physical or mental handicap or disability, medical condition, marital status, sex, or sexual orientation, against any employee, applicant for employment, subcontractor, bidder for a subcontract, or participant in, recipient of, or applicant for any services or programs provided by Consultant under this Agreement. Consultant shall comply with all applicable federal, state, and local laws, policies, rules, and requirements related to equal opportunity and nondiscrimination in employment, contracting, and the provision of any services that are the subject of this Agreement, including but not limited to the satisfaction of any positive obligations required of Consultant thereby. Consultant shall include the provisions of this Subsection in any subcontract approved by the Contract Administrator or this Agreement. Section 8. TERMINATION AND MODIFICATION. 8.1 Termination. City may cancel this Agreement at any time and without cause upon written notification to Consultant. Consultant may cancel this Agreement for cause upon 30 days’ written notice to City and shall include in such notice the reasons for cancellation. In the event of termination, Consultant shall be entitled to compensation for services performed to the date of notice of termination; City, however, may condition payment of such compensation upon Consultant delivering to City all materials described in Section 9.1. 8.2 Extension. City may, in its sole and exclusive discretion, extend the end date of this Agreement beyond that provided for in Subsection 1.1. Any such extension shall require a written amendment to this Agreement, as provided for herein. Consultant understands and agrees that, if City grants such an extension, City shall have no obligation to provide Consultant with compensation beyond the maximum amount provided for in this Agreement. Similarly, unless authorized by the Contract Administrator, City shall have no obligation to reimburse Consultant for any otherwise reimbursable expenses incurred during the extension period. 8.3 Amendments. The parties may amend this Agreement only by a writing signed by all the parties. 8.4 Assignment and Subcontracting. City and Consultant recognize and agree that this Agreement contemplates personal performance by Consultant and is based upon a determination of Consultant’s unique personal competence, experience, and specialized personal knowledge. Moreover, a substantial inducement to City for entering into this Agreement was and is the professional reputation and competence of Consultant. Consultant may not assign this Agreement or any interest therein without the prior written approval of the Contract Administrator. Consultant shall not assign or subcontract any portion of the performance contemplated and provided for herein, other than to the subcontractors noted in the proposal, without prior written approval of the Contract Administrator. 8.5 Survival. All obligations arising prior to the termination of this Agreement and all provisions of this Agreement allocating liability between City and Consultant shall survive the termination of this Agreement. 8.6 Options upon Breach by Consultant. If Consultant materially breaches any of the terms of this Agreement, City’s remedies shall include, but not be limited to, the following: 8.6.1 Immediately terminate the Agreement; 8.6.2 Retain the plans, specifications, drawings, reports, design documents, and any other work product prepared by Consultant pursuant to this Agreement; 8.6.3 Retain a different consultant to complete the work described in Exhibit A not finished by Consultant; or 8.6.4 Charge Consultant the difference between the cost to complete the work described in Exhibit A that is unfinished at the time of breach and the amount that City would have paid Consultant pursuant to Section 2 if Consultant had completed the work. Section 9. KEEPING AND STATUS OF RECORDS. 9.1 Records Created as Part of Consultant’s Performance. All reports, data, maps, models, charts, studies, surveys, photographs, memoranda, plans, studies, specifications, records, files, or any other documents or materials, in electronic or any other form, that Consultant prepares or obtains pursuant to this Agreement and that relate to the matters covered hereunder shall be the property of the City. Consultant hereby agrees to deliver those documents to the City upon termination of the Agreement. It is understood and agreed that the documents and other materials, including but not limited to those described above, prepared pursuant to this Agreement are prepared specifically for the City and are not necessarily suitable for any future or other use. City and Consultant agree that, until final approval by City, all data, plans, specifications, reports and other documents are confidential and will not be released to third parties without prior written consent of both parties unless required by law. 9.2 Consultant’s Books and Records. Consultant shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, and other records or documents evidencing or relating to charges for services or expenditures and disbursements charged to the City under this Agreement for a minimum of three (3) years, or for any longer period required by law, from the date of final payment to the Consultant to this Agreement. 9.3 Inspection and Audit of Records. Any records or documents that Section 9.2 of this Agreement requires Consultant to maintain shall be made available for inspection, audit, and/or copying at any time during regular business hours, upon oral or written request of the City. Under California Government Code Section 8546.7, if the amount of public funds expended under this Agreement exceeds TEN THOUSAND DOLLARS ($10,000.00), the Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of the City, for a period of three (3) years after final payment under the Agreement. 9.4 Records Submitted in Response to an Invitation to Bid or Request for Proposals. All responses to a Request for Proposals (RFP) or invitation to bid issued by the City become the exclusive property of the City. At such time as the City selects a bid, all proposals received become a matter of public record, and shall be regarded as public records, with the exception of those elements in each proposal that are defined by Consultant and plainly marked as “Confidential,” "Business Secret" or “Trade Secret." The City shall not be liable or in any way responsible for the disclosure of any such proposal or portions thereof, if Consultant has not plainly marked it as a "Trade Secret" or "Business Secret," or if disclosure is required under the Public Records Act. Although the California Public Records Act recognizes that certain confidential trade secret information may be protected from disclosure, the City may not be in a position to establish that the information that a prospective bidder submits is a trade secret. If a request is made for information marked "Trade Secret" or "Business Secret," and the requester takes legal action seeking release of the materials it believes does not constitute trade secret information, by submitting a proposal, Consultant agrees to indemnify, defend and hold harmless the City, its agents and employees, from any judgment, fines, penalties, and award of attorneys fees awarded against the City in favor of the party requesting the information, and any and all costs connected with that defense. This obligation to indemnify survives the City's award of the contract. Consultant agrees that this indemnification survives as long as the trade secret information is in the City's possession, which includes a minimum retention period for such documents. Section 10 MISCELLANEOUS PROVISIONS. 10.1 Attorneys’ Fees. If a party to this Agreement brings any action, including arbitration or an action for declaratory relief, to enforce or interpret the provision of this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees in addition to any other relief to which that party may be entitled. The court may set such fees in the same action or in a separate action brought for that purpose. 10.2 Venue. In the event that either party brings any action against the other under this Agreement, the parties agree that trial of such action shall be vest ed exclusively in the state courts of California in the County San Mateo or in the United States District Court for the Northern District of California. 10.3 Severability. If a court of competent jurisdiction finds or rules that any provision of this Agreement is invalid, void, or unenforceable, the provisions of this Agreement not so adjudged shall remain in full force and effect. The invalidity in whole or in part of an y provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. 10.4 No Implied Waiver of Breach. The waiver of any breach of a specific provision of this Agreement does not constitute a waiver of any other b reach of that term or any other term of this Agreement. 10.5 Successors and Assigns. The provisions of this Agreement shall inure to the benefit of and shall apply to and bind the successors and assigns of the parties. 10.6 Use of Recycled Products. Consultant shall prepare and submit all reports, written studies and other printed material on recycled paper to the extent it is available at equal or less cost than virgin paper. 10.7 Conflict of Interest. Consultant may serve other clients, but none whose activities within the corporate limits of City or whose business, regardless of location, would place Consultant in a “conflict of interest,” as that term is defined in the Political Reform Act, codified at California Government Code Section 81000 et seq. Consultant shall not employ any City official in the work performed pursuant to this Agreement. No officer or employee of City shall have any financial interest in this Agreement that would violate California Government Code Sections 1090 et seq. Consultant hereby warrants that it is not now, nor has it been in the previous twelve (12) months, an employee, agent, appointee, or official of the City. If Consultant was an employee, agent, appointee, or official of the City in the previous twelve (12) months, Consultant warrants that it did not participate in any manner in the forming of this Agreement. Consultant understands that, if this Agreement is made in violation of Government Code §1090 et.seq., the entire Agreement is void and Consultant will not be entitled to any compensation for services performed pursuant to this Agreement, including reimbursement of expenses, and Consultant will be required to reimburse the City for any sums paid to the Consultant. Consultant understands that, in addition to the foregoing, it may be subject to criminal prosecution for a violation of Government Code § 1090 and, if applicable, will be disqualified from holding public office in the State of California. 10.8 Solicitation. Consultant agrees not to solicit business at any meeting, focus group, or interview related to this Agreement, either orally or through any written materials. 10.9 Contract Administration. This Agreement shall be administered by _________________ ("Contract Administrator"). All correspondence shall be directed to or through the Contract Administrator or his or her designee. 10.10 Notices. All notices and other communications which are required or may be given under this Agreement shall be in writing and shall be deemed to have been duly given (i) when received if personally delivered; (ii) when received if transmitted by telecopy, if received during normal business hours on a business day (or if not, the next business day after delivery) provided that such facsimile is legible and that at the time such facsimile is sent the sending Party receives written confirmation of receipt; (iii) if sent for next day delivery to a domestic address by recognized overnight delivery service (e.g., Federal Express); and (iv) upon receipt, if sent by certified or registered mail, return receipt requested. In each case notice shall be sent to the respective Parties as follows: Consultant ___________________________ ___________________________ ___________________________ ___________________________ City: City Clerk City of South San Francisco 400 Grand Avenue South San Francisco, CA 94080 10.11 Professional Seal. Where applicable in the determination of the contract administrator, the first page of a technical report, first page of design specifications, and each page of construction drawings shall be stamped/sealed and signed by the licensed professional responsible for the report/design preparation. The stamp/seal shall be in a block entit led "Seal and Signature of Registered Professional with report/design responsibility," as in the following example. Seal and Signature of Registered Professional with report/design responsibility. 10.12 Integration. This Agreement, including all Exhibits attached hereto, and incorporated herein, represents the entire and integrated agreement between City and Consultant and supersedes all prior negotiations, representations, or agreements, either written or oral pertaining to the matters herein. 10.13 Counterparts. This Agreement may be executed in counterparts and/or by facsimile or other electronic means, and when each Party has signed and delivered at least one such counterpart, each counterpart shall be deemed an original, and, when taken together with other signed counterpart, shall constitute one Agreement, which shall be binding upon and effective as to all Parties.. 10.14 Construction. The headings in this Agreement are for the purpose of reference only and shall not limit or otherwise affect any of the terms of this Agreement. The parties have had an equal opportunity to participate in the drafting of this Agreement; therefore any construction as against the drafting party shall not apply to this Agreement. The Parties have executed this Agreement as of the Effective Date. CITY OF SOUTH SAN FRANCISCO Consultants ____________________________ _____________________________________ City Manager NAME: TITLE: Attest: _____________________________ City Clerk Approved as to Form: ____________________________ City Attorney 2729962.1 EXHIBIT A SCOPE OF SERVICES EXHIBIT B COMPENSATION SCHEDULE Page 3 of 28 EXHIBIT C INSURANCE CERTIFICATES Page 4 of 28 [OPTIONAL] EXHIBIT D FORM 590 America Works of California, Inc. 275 5th Street Suite 307 San Francisco, CA 94103 February 16, 2021 Attention: Mike Lappen City of South San Francisco 400 Grand Avenue South San Francisco, CA 94080 Dear Mike Lappen, Please accept this letter of interest on behalf of America Works of California , Inc. (AWCA), indicating our intention to submit a completed response to the RFQ for the Small Business Resource and Entrepreneurship Center in South San Francisco. AWCA’s unique experience serving a range of vulnerable populations throughout California well equips AWCA to serve South San Franciscans and their individual needs during an especially difficult time. AWCA currently serves approximately 1,800 Californians with a budget of over four and a half billion dollars ($4,672,699) annually. AWCA, established in 2006, is a member of the America Works network of companies (AW), legally separate entities that share common ownership and institutional knowledge. The mission of AW is to lift people out of poverty with our unique intensive, personalized employment services. For thirty -six (36) years, AW has provided workforce development services for a wide range of vulnerable, low - income populations throughout the country. As a leader in the workforce industry for more than three decades, AW offers South San Franciscans a proven model of service for helping individuals prepare for the next step in their career while being a reliable source of talent for local businesses. As it di d through the Great Recession and other turbulent times, AWCA has been there for individuals and communities in their moments of greatest need, and continually adapted to meet the changing needs of job seekers and businesses. This has never been truer than this year, when AWCA has reshaped its service delivery to provide quality services remotely during the pandemic. AWCA has over three hundred (300) unique trainings available for clients to access at times most convenient to them and has increased our outreach and recruitment initiatives to meet the growing need of employment services, especially in marginalized communities. Through a comprehensive workforce development program, AWCA will help individuals in the South San Francisco area find meaningful employment and self-sufficiency while also supporting the local community and economy. AWCA is well prepared for all three phases of programming with extensive experience conducting market research, identifying local employer needs and working with local government and community organizations to best meet those needs. AWCA has thorough outreach and recruitment protocols in place to support individuals with a wide range of barriers including justice-system involvement and language barriers. AWCA staff have experience working with English as a Second Language (ESL) learners and undergo broad-based cultural competence training to best meet those individuals’ unique needs. AWCA offers individual assessment, career planning, case management, job placement, and job retention services, in addition to on -site technology access, where job seekers can access AWCA job readiness training and other online t rainings. Programming is rooted in findings from research on local needs and job markets , and includes aid in upgrading basic job skills to support job readiness and placement, in addition to long-term career planning and case management. AWCA job-readiness training is grounded in a strengths -based approach which capitalizes on individuals’ distinct skills and experiences. AWCA has also upgraded its trainings to assist clients in transitioning to online and virtual spaces, including the addition of trainings on Virtual Interviewing and Accessing Virtual Trainings and Online Resources along with other trainings to promote digital literacy. Trainings range from The Four-Hour Resume to support clients through the job search , to Finding Your Voice in the Workplace and other classes that facilitate job retention. Other vocational trainings are also offered including Security and OSHA safety trainings to meet the broad range of interests and needs of our clients. Employment Skills trainings, Career Support Groups and other educational Bridge trainings are offered in the mornings and afternoons, multiple days a week , to provide support to our clients at times that are most accessible to them. In California, AWCA serves a variety of job seekers, with locations in San Francisco, Oakland, Fresno, Los Angeles, and Garden Grove (Orange County), with a total of 27 staff. Nationally, AW has 210 staff across 13 states and the District of Columbia. AWCA has the bandwidth to use staff from Fresno, Oakland, and San Francisco to assist in program ramp up and temporarily cov er staffing until local staff can be hired and trained. Because of AWCA’s experience throughout California, AWCA is well prepared to uplift the South San Francisco community through job training, job placement and other comprehensive workforce development services. AWCA is well positioned to assess and meet the needs of the South San Francisco community through local outreach and partnerships with relevant personnel. AWCA looks forward to the opportunity to submit a complete RFQ to the Small Business Resource and Entrepreneurship Center in South San Francisco. Please direct any questions to Tori Conley, Grants Manager at America Works , via phone at 402-658-7795 or via email at [email protected] Sincerely, Dr. Lee Bowes Chief Executive Officer America Works of California, Inc. 500 ACT Drive | PO Box 168 | Iowa City, IA 52243-0168 319.337.1000 | www.act.org February 17, 2021 Mike Lappen City of South San Francisco Economic and Community Development 400 Grand Avenue South San Francisco, CA 94080 Subject: Workforce Development Program Letter of Intent Dear Mr. Lappen: This letter is to confirm that ACT, Inc. intends to respond to the Request for Qualifications for the Small Business Resource and Entrepreneurship Center in the City of South San Francisco. ACT’s mission to help all people achieve education and workforce success is aligned with the goals of this project. We see an opportunity to help the City create a workforce development program to advance equity and shared prosperity for unemployed and underemployed South San Francisco residents. ACT can provide a set of Workforce assessments and curriculum, and a framework to support a Work Ready Community. I. About ACT ACT is a mission-driven, nonprofit organization dedicated to helping people achieve education and workplace success. Grounded in over 60 years of research, ACT is a trusted leader in college and career readiness solutions. The ACT® college admission assessment and the WorkKeys work readiness assessment are seen as the gold standard in standardized assessments and support the goals of both college and career readiness for students and job seekers. ACT helps millions of students, job seekers, schools, government agencies and employers in the US and around the world with learning resources, assessments, research, and work readiness credentials designed to help people succeed from elementary school through career. In 2020, ACT’s total revenue was $246,144,005. II. Services for Unemployed and Underemployed Residents ACT offers a set of Workforce solutions, along with a team of dedicated professionals, to support the City of South San Francisco workforce development program. Our portfolio includes: x A set of workforce assessments—ACT® WorkKeys® Assessments x A work ready credential—ACT WorkKeys National Career Readiness Certificate (ACT WorkKeys NCRC®) x A career readiness curriculum—ACT WorkKeys Curriculum x A community-based framework—ACT Work Ready Communities (WRC) Initiative        500 ACT Drive | PO Box 168 | Iowa City, IA 52243-0168 319.337.1000 | www.act.org A summary of ACT’s Workforce Solutions aligned with the City of South San Francisco’s goals: III. ACT Work Ready Communities ACT Work Ready Communities (WRC) empowers states, regions and counties with data, processes, and tools that drive economic growth. Participants are leveraging the ACT WorkKeys National Career Readiness Certificate (NCRC) to measure and close the skills gap — and building common frameworks that link, align, and match their workforce development efforts. There are over 500 ACT Work Ready Communities throughout the United States (www.workreadycommunities.org). Each Work Ready Community is dedicated to the goal of making their county more competitive and strives to close the skills gap that threatens to paralyze local economies. By participating in ACT’s Work Ready Communities initiative, the City of South San Francisco will be equipped to: x Help business and industry know exactly what foundational skills are needed for a productive workforce—and to easily communicate their needs. x Assist individuals in understanding what skills are required by employers—and how to prepare themselves for success. x Support educators to close the skills gap, via tools integrated into career pathways stackable industry-recognized credentials. x Aid economic developers by accessing an on-demand reporting tool to market the quality of their workforce. In short, a Work Ready Community certification is a measure of a county’s workforce quality. It is an assurance to business and industry that the community is committed to providing the highly-skilled workforce required in today’s competitive global economy. Through this effort, the City of South San Francisco can assess their own workforce strengths and follow a process to become certified as Work Services ACT Work Ready Communities ACT WorkKeys Assessments/ Curriculum Market research and identification of employer needs X Outreach and recruitment to all South San Francisco residents in need X Skills assessment, evaluation, and support in upgrading basic job skills X Classroom career training X Orientation and case management Job readiness training X Job placement        500 ACT Drive | PO Box 168 | Iowa City, IA 52243-0168 319.337.1000 | www.act.org Ready. It is the most rigorous workforce certification program in the nation, and inspires meaningful dialogue and action by community, education, government, and business leaders. IV. ACT Work Force Solutions ACT Workforce Solutions comprises of a suite of assessments, certification, curriculum, and occupation profiles that build and certify essential workplace skills. The ACT WorkKeys suite (www.act.org/workkeys) helps: x Individuals measure their skills and advance their career goals x Educators ensure their students are ready for career success x Employers find, hire, and develop quality talent x Workforce and economic developers prepare their workforce to attract and maintain business and industry x Industry associations and advocacy organizations develop valuable skills credentialing systems for a more productive, reliable, and profitable workforce ACT WorkKeys assessments are the cornerstone of ACT workforce solutions. The assessments measure foundational skills required for success in the workplace and help measure the workplace skills that can affect job performance. WorkKeys assessments are relevant and widely recognized. Successful completion of WorkKeys core assessments can lead to earning an ACT WorkKeys National Career Readiness Certificate, which verifies the skills found to be most essential across industries and occupations. The NCRC is a portable, nationally recognized certificate, serving as the basis for regional and statewide economic development initiatives. Over 26,000 employers recognize the value of the NCRC and many recommend the credential to job seekers. The certificate has been awarded to over 5 million individuals across the United States and is included in the criteria Site Selectors look for in evaluating a community’s pool of work ready/qualified job seekers. Communities with available NCRC data can be important for economic developers to leverage and promote the quality of their workforce. To support WorkKeys assessments and the National Career Readiness Certificate, ACT provides WorkKeys Curriculum . This curriculum enables job seekers to build foundational career-relevant skills needed for learning, personal development, and effective job performance. It is the only curriculum aligned to the ACT Workkeys assessments and uniquely positions job seekers to obtain the ACT National Career Readiness Certificate. Finally, ACT offers a free, one-of-a-kind proprietary database of occupational information about the ACT WorkKeys skills required for career readiness and workplace success. The database currently spans more than 22,000 occupations and continues to grow (http://jobprofiles.act.org/). The program computes the median skill level required for an occupational profile for each ACT WorkKeys skill area, as well as minimum and maximum skill levels required for entry into specific occupations. We appreciate the opportunity to outline how ACT’s solutions can advance the City of South San Francisco’s career preparedness. If you have any questions, please contact Christine Nieto, Account Executive by phone at 310.970.2169 or by email at [email protected]. Sincerely, Blake Curwen Vice President        To the attention of: Mike Lappen City of South San Francisco 400 Grand Ave South San Francisco, CA 94080 Re: Letter of Intent for Request for Qualifications Small Business Resource and Entrepreneurship Center in South San Francisco. Services for Unemployed & Underemployed Residents. From: JobTrain Contact: Barrie Hathaway Email: [email protected] Affirmation that our organization intends to submit a full submittal of qualifications in response to this RFQ: We affirm that JobTrain intends to submit a full submittal of qualifications in response to this RFQ. A bit about organization, including key staff, experience working in other jurisdictions, and any experience in serving South San Francisco: JobTrain’s mission is to help those who are most in need to succeed. Our purpose is to improve the lives of people through career training and job placement. Since the organization started in 1965, it has grown from serving East Palo Alto to serving San Mateo County and surrounding counties. JobTrain provides career trainings, skills upgrade trainings, job placement, a Supportive Services Center, a Career Resource Center, a Child Development Center, and an East Palo Alto Career Center. Experience working in other jurisdictions: In alignment with JobTrain’s Strategic Plan, we are working to expand to reach significantly more people in the Bay Area. Expansion to other jurisdictions include successfully launching satellite offices in San Jose and Mountain View. In 2020 JobTrain launched a Medical Assistant class and an Information Technology class at Goodwill in San Jose and a Culinary class in Mountain View, in partnership with Santa Clara County. While JobTrain currently serve residents of South San Francisco, we would like to build on our impact by launching a satellite site in SSF that will provide more SSF residents access to our job readiness and training services. Our program in San Jose is similar in scope to what JobTrain could provide to SSF in terms of job readiness and training services. This recent expansion has given us valuable insights into the nature of this type of multi-jurisdictional work and should result in a smooth program launch in SSF. Experience in serving South San Francisco: JobTrain is known for our flexibility to deliver programs and services that are specific to the different communities we serve. This tailored approach allows us to pilot specific activities and unearth what works best for each community. JobTrain and our team have a solid history of working with and serving individuals who reside and work in South San Francisco. Our training programs are offered to everyone in the Bay Area and over the years we have recruited, trained, and served hundreds of South San Francisco residents. Art Taylor, Chief Strategy Officer for JobTrain, has worked with the Office of Economic and Workforce Development in San Francisco, and designed a set of community benefits projects where they recruited South San Francisco residents for youth internships and trades work at the San Francisco Airport. JobTrain also had a contract to deliver Workforce Investment Services (WIA) services in San Mateo County for over 16 years. During the last recession JobTrain worked in partnership with Workforce to guide and work with airline workers who were laid-off by the Airport. A majority of those helped lived in South San Francisco. Many needed retraining, and Ruben Avelar, JobTrain’s Director of Career Center Services, case managed them during that time. Key Staff for Project: Barrie Hathaway, JobTrain President and CEO. A 20-year veteran of non-profits, Barrie leads JobTrain’s strategic direction, develops growth plans, and guides the management team. Prior to joining JobTrain, Barrie was the Executive Director of The Stride Center, from 2004 to 2017. At the Stride Center, the organization went from a single location in San Pablo serving 80 clients per year, to five locations from San Pablo to San Jose, serving nearly 400 clients per year. His leadership in non-profits has been recognized: in 2010, Barrie was named National Social Enterprise Leader of the Year by the Social Enterprise Alliance; received the Jefferson Award for Nonprofit Leadership in 2012; and selected for the Tipping Point Community Award in 2015. Barrie is a past fellow of the Leaderspring Executive Fellows program and has a B.S. in Organizational Development and a Master of Nonprofit Administration from the University of San Francisco. Art Taylor, Chief Strategy Officer: Art has 30 years of experience in program design and development, strategy, and planning across multiple sectors. He oversees geographic and program expansion and new strategic initiatives and was instrumental in opening JobTrain’s Career Centers in East Palo Alto and Santa Clara County (in San Jose). Prior to JobTrain, Art worked with the San Francisco Public Utilities Commission, where he designed and authored Community Benefits Catalyst Policies and Programs in: Youth Public Sector Internships, Adult Workforce Development (water, wastewater, construction trades), STEM Education and Small Business Contractor’s Assistance. Art holds a Bachelor of Psychology from the University of Texas at Austin; a Bachelor’s in Urban Studies and Planning, and a Master’s in Public Administration and Public Policy credentials both awarded from San Francisco State University. Hayam Demian, Chief Operating Officer: Hayam has 5 years of workforce development experience. Prior to her current position she was the Director of Instruction and Career Development and worked closely with the training program Instructors and Career Development staff to ensure program structure and training quality meet and exceed goals to provide clients with industry recognized set of skills that are needed to obtain entry level positions, and for career advancement. Hayam has collaboratively worked with the team on the expansion project in Santa Clara County. With the program team she planned and implement a healthcare training program and an IT training program in partnership with Goodwill of Silicon Valley. Ruben Avelar, Director of Career Center Services: Ruben is the Director of Career Center Services for JobTrain. His primary responsibilities are to maintain consistency and continuity with JobTrain’s Career Centers service delivery model, as it pertains to services, workshops, outreach, and data collection. Additionally, Ruben oversees the evening program and teaches English. He has been a part of the JobTrain organization for 25 years. He is a lifetime resident of East Palo Alto and a graduate of UC Berkeley. Ruben has dedicated his entire professional career making a positive difference in the lives of others. JobTrain will also need to hire a Regional Director, and two Employment Specialists for the first phase of this project. Other JobTrain staff will participate in the project as needed. Organization’s total annual budget and number of individuals served: JobTrain’s FY21 budget is $7,155,484. Overall, in FY21 we project 2,500 individuals will benefit from a JobTrain program or service. Of these, we project 1,025 will benefit from Career Trainings and Skills Upgrade and Job Readiness Services (425 in Career Training; 600 from Skills Upgrade and Job Readiness Services). Types of services that will be addressed in the full submittal: Services that will be addressed in the full submittal are: Occupational Assessments, Career Coaching, Work Readiness Workshops/Activities (group and 1:1), Job Development, Job Placement, Career Training, Market research and identification of employer needs; Outreach and recruitment to South San Francisco residents in need, including Spanish, Tagalog and Chinese speaking residents; Skills assessment, evaluation, and support in upgrading basic job skills; Orientation and Case Management access to Career EDGE (online platform that can be accessed from anywhere). Through employer engagement and outreach strategies, we will also form a table of employers to help guide program implementation and growth. South San Francisco residents will also have access to JobTrain’s Menlo Park facility, which provides full- time accredited career trainings: Building Maintenance; Culinary Arts; Certified Nursing Assistant; IT Service and Support; Medical Assistant; and Project Build: Carpenters Pre-Apprenticeship. Students also benefit from Skills Upgrade Trainings and Job Readiness Services, including GED prep, ESL, computer classes, job readiness services, and job placement services. Our strong outcomes illustrate that the combination of career training, job placement and support services are the key to people increasing economic security. In FY20, 81% of graduates were placed in employment with an average wage almost $22 per hour. Potential partners (sub-consultants) that may be involved. JobTrain has a long history of forming partnerships with organizations that provide services that the community needs. This is reflected in our collaboration with Cañada College, Five Keys Adult Charter School, Stanford Wellness, nonprofits throughout San Mateo County, and more. We intend to partner with local organizations to the extent possible. Potential partners will be assessed as we gather data and information, assess where there may be gaps in expertise and then we will develop a strategy for assuring that we have all we need fully implement the project. Our hiring strategy should initially cover all the competencies needed to form partnerships. Thank you for considering JobTrain’s Request for Qualifications. Attachment 3 Estimated Budget for Partnership for Workforce Development Program Element Year 1 Tasks Included Phase 1 Rapid employment and stabilization $100,000 Contract with a partner or partners to offer rapid employment and stabilization services to roughly 100 individuals. Website enhancement $15,000 Enhance services online for virtual assistance. Outreach & marketing $10,000 Collateral, print ads, social media, etc. Subtotal for Phase 1 $125,000 Phase 2 Program Development $50,000 Payment for time and materials assisting City with full program and financing strategy development. Subtotal for Phase 2 $50,000 Program Element Year 2 Tasks Included Phase 3 Classrooms & technology $75,000 Outfitting classrooms and purchasing technology Outreach & marketing $15,000 Collateral, print ads, social media, etc. Contract with Master Partner $300,000 City to contract with a partner(s) to provide case management, skills upgrades, classroom training, and job placement for roughly 50 individuals. Subtotal for Phase 3 $390,000 Total for all Phases $565,000 PARTNERSHIP FOR WORKFORCE DEVELOPMENT CITY COUNCIL STUDY SESSION FEBRUARY 23, 2021 THE NEW ECONOMY •Workplace has changed & continues to evolve •Employers need workers with industry-specific knowledge (& there is a skills gap in the U.S.) •SSF current has the 3rd highest unemployment rate in the County NEW ECONOMIC REALITY •SSF residents may be vulnerable to future changes in the economy •Residents are not taking advantage of existing workforce development services •A pro-active, case-management driven approach is needed •In the ‘90s, local Workforce Investment Boards (WIB) were established to: •Improve the quality of the workforce •Reduce welfare dependency •The San Mateo County WIB: •Uses NOVAworks to provide services. •22 South San Francisco residents used their services in 2020 CURRENT WORKFORCE DEV’T MODEL EARLIER PARTICIPATION PROGRAMS Biotech Certification Program at Skyline College (‘90s) •United Airlines anticipated eliminating approx 14,000 jobs at SFO •Genentech needed skilled staff on campus •Program designed for biotech manufacturing EARLIER PARTICIPATION PROGRAMS Biotech Career Fairs in 2008 and 2009 •City partnered with the Biotech Human Resources Assoc, the California Community College Assoc, several local chambers, and the East Bay WIB •Local businesses provided food and services •35 companies interviewed 500 applicants each year CURRENT WORKFORCE DEV’T MODEL The current system falls short in many ways: •Workers need to re-skill •There is no career path •There is no equal access to training •Risk of instability & displacement during recession •Employers struggle to find workers •Educational institutions are slow to change NEW WORKFORCE DEVELOPMENT MODEL According to research, government and other stakeholders would be served by implementing the following system features: •Strong connectivity •Flexibility and responsiveness •Aligned incentives •Data-driven, evidence-based decision making SOUTH SAN FRANCISCO PROGRAM •3-party Partnership for Workforce Development: •Target unemployed and underemployed residents; •Identify specific training and/or certification needs; •Start with “rapid response”; and •Design a sustainable long term program. •The City would provide the seed funding •The City would seek supporting state and federal grants, philanthropic contributions, or private partnerships •The Program’s partners would: •Use a local facility to offer classes •Offer case management services •Serve roughly 100 South San Francisco residents annually •Work with local employers •On February 3, staff issued an RFQ with letter of interests due on February 17 SOUTH SAN FRANCISCO PROGRAM •The partner or partners would provide: •Rapid response services •Evaluate employment barriers •Assess basic needs, interests and aptitudes •Phase 1 goals: •Find a job •Connect with social supports PHASE 1 •Concurrent with Phase 1, City & partner would: •Design a long-term program •Establish a financing strategy •Staff is currently working with federal, state and private representatives to seek funding sources •“Workforce 9.0” grant with other agencies PHASES 2 •Implement program designed in Phase 2 •Formalize partnerships •Seek funding •Begin providing deeper level of services, including career training, to SSF residents PHASES 3 •Leverage partners and service providers funded through other means •San Mateo County WIB, NOVAworks •Prologis •Teamsters •Community College certification programs LEVERAGING RELATIONSHIPS BUDGET Program Element Year 1 Tasks Included Phase 1 Rapid employment and stabilization $100,000 Contract with a partner or partners to offer rapid employment and stabilization services to roughly 100 individuals. Website enhancement $15,000 Enhance services online for virtual assistance. Outreach & marketing $10,000 Collateral, print ads, social media, etc. Subtotal for Phase 1 $125,000 Phase 2 Program Development $50,000 Payment for time and materials assisting City with full program and financing strategy development. Subtotal for Phase 2 $50,000 Program Element Year 2 Tasks Included Phase 3 Classrooms & technology $75,000 Outfitting classrooms and purchasing technology Outreach & marketing $15,000 Collateral, print ads, social media, etc. Contract with Master Partner $300,000 City to contract with a partner(s) to provide case management, skills upgrades, classroom training, and job placement for roughly 50 individuals. Subtotal for Phase 3 $390,000 Total for all Phases $565,000 BUDGET Program Element Year 1 Tasks Included Phase 1 Rapid employment and stabilization $100,000 Contract with a partner or partners to offer rapid employment and stabilization services to roughly 100 individuals. Website enhancement $15,000 Enhance services online for virtual assistance. Outreach & marketing $10,000 Collateral, print ads, social media, etc. Subtotal for Phase 1 $125,000 Phase 2 Program Development $50,000 Payment for time and materials assisting City with full program and financing strategy development. Subtotal for Phase 2 $50,000 Program Element Year 2 Tasks Included Phase 3 Classrooms & technology $75,000 Outfitting classrooms and purchasing technology Outreach & marketing $15,000 Collateral, print ads, social media, etc. Contract with Master Partner $300,000 City to contract with a partner(s) to provide case management, skills upgrades, classroom training, and job placement for roughly 50 individuals. Subtotal for Phase 3 $390,000 Total for all Phases $565,000 Email address * Lelan Anders San Mateo and Sunnyvale Special City Council Meeting (6:00 p.m.) - 02/23/2021 Comments received by the 4:00 p.m. deadline will be forwarded to the City Council and read into the record by the City Clerk. Comments received after the 4:00 p.m. deadline will not be read during the meeting but will be entered into the record for the meeting. Approximately 300 words in total can be read in three minutes. Name Address: Government Code Section 54957.5 SB 343 Agenda: 2/23/2021 SP CC Item #3 NOVAworks Item Number 1 Item Number 2 Item Number 3 Item Number 4 Yes No Phone number Organization: Public Comment - Limited to items on the Special Meeting Agenda. * Would you like your comment read during the Public Comment section of the agenda? If you select NO, your comment will be read before the Council discusses the item. * Email Phone No Response Needed Would you like to receive a response from members of the City Council? If yes, please select your preferred method of communication and provide your information above. * My name is Lelan Anders, a Program Manager at NOVAworks, the Workforce Board and Employment and Training Agency serving San Mateo County. We are pleased to see South San Francisco developing workforce strategies to assist residents, and we welcome the opportunity to partner more closely with you. Late last year, the County of San Mateo engaged NOVAworks to take the pulse of county workers and small businesses to leverage that intelligence to develop a series of recommended interventions to help the county emerge from the pandemic intact and ready for future growth. NOVAworks has identified eight recommendations. The report has been submitted to County staff and will be made public following review by the County Board of Supervisors. I am sharing these recommendations here in the hope that South San Francisco finds these helpful in developing its own strategies. Category A: Prioritize saving small businesses, as they represent the majority of our county’s private enterprises. 1. Establish an office for a COVID-19 Business Recovery Ombudsperson 2. Create a “shop local” campaign 3. Provide ecommerce technical assistance for small business owners and incumbent workers 4. Establish a small business group purchasing exchange. Category B: Train unemployed workers for a new economy 1. Convene regional workforce and education leaders to facilitate future hiring and greater access to opportunity. 2. Paid work experience initiative for unemployed workers 3. Training with subsidies for unemployed leisure and hospitality workers Category C: Connect employers to workforce talent in a transparent and inclusive manner 1. Promote professional networks in disconnected communities (low-income, black and Latinx, people with disabilities, older workers, undocumented workers, LGBTQ residents). We look forward to opportunities to collaborate with you. Thank you for your time. This form was created inside of City of South San Francisco - Oce of the City Clerk. Submit your comment below. * Forms Email address * Kathleen ButlerTom Alta Loma Drive Special City Council Meeting (6:00 p.m.) - 02/23/2021 Comments received by the 4:00 p.m. deadline will be forwarded to the City Council and read into the record by the City Clerk. Comments received after the 4:00 p.m. deadline will not be read during the meeting but will be entered into the record for the meeting. Approximately 300 words in total can be read in three minutes. Name Address: Item Number 1 Item Number 2 Item Number 3 Item Number 4 Yes No Phone number Organization: Public Comment - Limited to items on the Special Meeting Agenda. * Would you like your comment read during the Public Comment section of the agenda? If you select NO, your comment will be read before the Council discusses the item. * Email Phone No Response Needed An entrepreneur center, similar to the one offered by the San Francisco SBA Entrepreneur Center from January 1998 to June 2017, will be very beneficial to interested residents of SSF and San Mateo County overall. And a great idea when all par tners work at it. Now retired, I know from experience in helping to physically set up the SBA Business Information Centers (BIC) in Oakland and San Jose and San Francisco. In addition to setting up and managing the SF BIC, my coworker and I created a very robust small business training program for the entrepreneur center training room. Our target was to served 45 students in all training classes. SBA’s Cosponsorship agreements with non-profit and private par tners such as the Bay Area Association of Government Guarantee Lenders (BAGGL), Cisco Systems, HP, Microsoft, or Renaissance Women’s Business Center, SCORE and/or the Small Business Development Center and more) which resulted in a high tech training room with timely topics for potential or existing small businesses and referrals to business counseling or local resources in San Francisco. Volunteer instructors (many small businesses themselves or supplier diversity representatives from PGE or Microsoft or Genentech) provided per tinent information. The main library helped demonstrate programs in the library useful and free to small businesses at one of our classes each month entitled Free Resources to star t or grow your small business. An entrepreneur center in SSF needs ongoing private and public partnerships to run long term, not just at the planning stage. I am proud that the SF SBA Entrepreneur Center served thousands every year, via counseling and training. I am hopeful a center is approved and does the same. This form was created inside of City of South San Francisco - Oce of the City Clerk. Would you like to receive a response from members of the City Council? If yes, please select your preferred method of communication and provide your information above. * Submit your comment below. *  Forms City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:21-135 Agenda Date:2/23/2021 Version:1 Item #:4. Report regarding a study session on establishing a Small Business Resource and Entrepreneurship Center in South San Francisco.(Ernesto Lucero,Economic Development Coordinator and Nell Selander,Deputy Director, Economic and Community Development Department) RECOMMENDATION Staff recommends that the City Council receive a study session on establishing a Small Business Resource and Entrepreneurship Center in South San Francisco to centralize support services for small businesses and entrepreneurs and provide staff with feedback on implementing the program. BACKGROUND This report is presented as part of a City Council Study Session on developing an Economic Mobility Strategy for the City;and is presented along with a companion staff report on workforce development.Together,these two reports propose a framework for the City to address urgent needs for economic recovery in the wake of COVID-19,and to position the City for long-term economic vitality in a manner that addresses social and economic disparity. The COVID-19 crisis has caused major disruption for small businesses in South San Francisco and has intensified existing structural inequities,demanding a strong response for local economic recovery.In South San Francisco,the high technology and biotechnology industrial sectors appear to be weathering changing economic conditions,with the city’s biotech companies and associated real estate developers continuing to invest in new research,construction,and essential employees.However,similar to national trends,many South San Francisco restaurants,personal care services,“mom and pop”stores,long-time or legacy businesses,and hotels have struggled significantly since the first shelter in place order was issued in March 2020.Many local businesses continue to face operational challenges,a lack in business,a reduced workforce,and the need for additional working capital to sustain through the remainder of the pandemic and survive in a post-COVID economy. Many small business owners and entrepreneurs in South San Francisco face specific challenges to start,grow, or sustain their business.These challenges are felt more profoundly among non-English speaking business owners, and those without access to technology. Specifically, challenges include the following: ·Identifying and applying for economic relief and recovery financing programs at the federal,state, regional, and local levels. ·Understanding fluctuating real estate costs, and taking advantage of real estate opportunities. ·Producing a cogent business plan. ·Maintaining or expanding an online presence, or expanding to ecommerce. City of South San Francisco Printed on 2/19/2021Page 1 of 5 powered by Legistar™ File #:21-135 Agenda Date:2/23/2021 Version:1 Item #:4. ·Accessing capital. ·Maintaining a stable workforce, especially when housing costs are high. ·Utilizing incentives and subsidies to modernize or expand existing facilities. ·Combating declining consumer demand. ·Improving restaurant operations and marketing post-COVID. ·Start-up assistance and entrepreneurship networking opportunities. Investing in local businesses and underserved residents alike will result in positive outcomes for all members of the community,including the creation of sustainable jobs,higher-paying and more stable employment for at- risk South San Franciscans,support of new business ventures,and the opportunity to diversify and strengthen the local and regional economy. Local Economic Snapshot To understand the current impacts of COVID-19 on local businesses,the City conducted a survey of the business community in December 2020 through February 2021 to gauge current challenges from COVID-19 impacts,as well as ways to support small businesses into 2021.The results align with regional and national studies showing a great need for accessing capital,improving online presence,and obtaining technical assistance. Attachment 1 shows survey results of 50 local small businesses. As the economy adjusts to a post-pandemic normal,many affected industries will continue to be challenged on new ways to conduct business,with more people working from home and more online commerce than before. For example,the demand for corporate travel does not expect to return to pre-COVID levels in the Bay Area until 2024.This will affect occupancy rates for hotels surrounding SFO and many restaurants and small retail businesses will continue to face short and long-term challenges due to the health crisis.For better or worse, some parts of the economy will never be the same. DISCUSSION Staff recommends establishing a Small Business Resource and Entrepreneurship Center in South San Francisco to bring technical assistance and supportive services to bear within our community,rather than requiring entrepreneurs and small business owners to travel outside the City to access much needed assistance to ensure thriving and sustainable business practices. Regional Resources for Small Businesses According to findings in other regional recovery efforts,COVID-19 has limited access for new and small businesses to capital markets,which has hampered start-up efforts.For people who are underemployed and lacking a college degree,entrepreneurship development can provide entry into emerging industry sectors that require some technical and business skills.Entrepreneurship development generally includes courses designed to provide individuals with the tools to fine-tune business models,build sustainable financials,acquire customers,pitch to investors,recruit a team,and thrive in an increasingly competitive and complex market. Successful entrepreneurs know it takes more than a good idea to launch a business. City of South San Francisco Printed on 2/19/2021Page 2 of 5 powered by Legistar™ File #:21-135 Agenda Date:2/23/2021 Version:1 Item #:4. In the private sector,educational institutions such as Menlo College and Babson College provide these types of entrepreneurship development courses and certifications.They also provide short “bootcamp”training programs.In the public and nonprofit sectors,Skyline’s Bay Area Entrepreneur Center,the Small Business Development Center at the College of San Mateo,and Renaissance Entrepreneurship Center provide these services.The City is currently contracting with Renaissance Entrepreneurship Center to begin serving South San Francisco businesses with assistance obtaining COVID relief grants,as well as targeted support.Staff sees this as an opportunity to enhance and expand access to support services for struggling small businesses in a multi-phased approach. A Local Approach to Business Support The proposed concept of a Small Business Resource and Entrepreneurship Center located in South San Francisco will enhance access to targeted technical assistance for local small businesses that have been impacted by COVID-19,as well as increase access to assistance to grow after operations return to the new normal.The Center will serve as a hub for existing regional service providers to meet businesses and entrepreneurs where they are;staff are actively soliciting existing partners interested in having a presence in South San Francisco.Many service providers and resources are currently available to local small businesses, but usage is minimal due to the lack of presence in South San Francisco.As small business needs and available resources differ depending on the industry and size of the business,such a Center could host a variety of small business and entrepreneurship service providers offering a large catalogue of training,technical assistance,and support. Multi-Phased Program Development City staff has approached the development of a Small Business Resource and Entrepreneurship Center in three phases.Staff are currently seeking a partner or partners to immediately undertake Phase 1 and spend roughly six months working with the City on Phase 2,both described below.Once Phase 2 is completed,staff would determine a procurement process to fully implement the desired program.Through this study session,staff is seeking Council’s feedback on completing procurement for Phases 1 and 2,and beginning to form a local Small Business Resource and Entrepreneurship Center. Phase 1.In Phase 1,staff recommend partnering with an experienced business service provider to offer “rapid response”relief efforts to existing small businesses in South San Francisco.This would include,at a minimum, technical assistance in applying for regional,state,and federal financial assistance,modifying business plans, establishing an online presence by expanding to ecommerce,and negotiating real estate transactions.Phase 1 is flexible,in that rapid response services could be provided virtually or onsite,although the long-term goal is to offer services in a physical satellite space in South San Francisco to accommodate in-person support.A partner at this phase would also assist in marketing and outreach to ensure services are reaching small businesses in South San Francisco. Phase 2.Concurrent with delivery of services in Phase 1,and likely lasting three to nine months,the selected partner would work with City staff to design a long-term program and financing strategy to facilitate economic sustainability for small businesses and entrepreneurs in South San Francisco.The concept would include the City of South San Francisco Printed on 2/19/2021Page 3 of 5 powered by Legistar™ File #:21-135 Agenda Date:2/23/2021 Version:1 Item #:4. sustainability for small businesses and entrepreneurs in South San Francisco.The concept would include the City maintaining a central flex space that could be used for offices,classes,walk-ins,and one-on-one counseling.The importance of having a physical space is crucial to address those small businesses that are not online or operate without technology.Ideally,the City would contract with one master contractor to operate the space and they would manage other business service providers under one contract.These planning efforts would be integrated into,and coordinated with,the City’s new Economic Development Element as part of the General Plan Update. Phase 3.Phase 3 is implementation of the program designed in Phase 2 and will include pursuing financing identified in Phase 2.The initial implementation period would be two years,with a large portion of support from the City for seed funding.The goal would then have a master partner,and its sub-partners bring in additional funding resources to support a sustainable program,knowing that a Small Business Support and Entrepreneurship Center will be fluid and flexible in the services provided,to accommodate the fluctuating needs of a post-COVID economy. Partner Solicitation On February 3,2021,staff issued a Request for Qualifications soliciting experienced partners who currently offer business support services for small businesses and entrepreneurs,as Attachment 2.Letters of Interest were due on February 17,2021,and full submittals will be due March 3,2021.Attachment 3 includes the letters of interest received in response to the RFQ. FISCAL IMPACT There is no fiscal impact associated with holding this study session.The next step is for staff to evaluate the qualifications submitted in response to the RFQ and present a recommended partner or partners to Council.At that point,staff would be seeking approval of a contract or contracts with the recommended partner(s),as well as an appropriation for Phases 1 and 2 as described above. A rough,estimated budget for all three Phases described above is included as Attachment 4.At this stage,staff has identified the major program components and estimated their costs to ensure a multi-phased approach is feasible.These budget estimates are based on staff’s past experience with program design,as well as outreach to our colleagues in other cities and to service providers. However, these are just estimates. Staff anticipates that the proposed Small Business Resource and Entrepreneurship Center would be able to leverage partners and service providers funded through other means,such as other governmental organizations and programs.Examples include the Small Business Administration (SBA),which is federally funded,and the Employment Training Panel (ETP),which is state funded.A well-designed program will also be eligible for federal and state grants, as well as philanthropy funding and corporate partnerships. Staff are currently working with the City’s representatives in Washington,DC and Sacramento to understand the multitude of federal and state resources that will be available over the coming years in an effort to recover quickly from the pandemic-induced recession.Phase 2 work will involve carefully balancing program components to best leverage grant funding,while crafting a program that meets the specific workforce City of South San Francisco Printed on 2/19/2021Page 4 of 5 powered by Legistar™ File #:21-135 Agenda Date:2/23/2021 Version:1 Item #:4. components to best leverage grant funding,while crafting a program that meets the specific workforce development needs of the South San Francisco community. Finally,the Center can be scaled back to meet the City’s budgetary constraints,or scaled up to increase its reach into the community.Should Council direct staff to move forward with selecting a partner and bringing a contract and appropriation for Phases 1 and 2 forward for approval,Council should be aware that the budget may not be exactly as presented here.It is staff’s intention to negotiate with the most qualified partner or partners a scope and budget the best meets the City’s needs for Phases 1 and 2.If Council would be more comfortable with a smaller investment in Phases 1 and 2,or a larger one,that direction should be provided to staff. CONCLUSION Staff recommends that the City Council receive a study session on establishing a Small Business Resource and Entrepreneurship Center in South San Francisco and provide staff with feedback on implementing the program. Attachments: 1.Business Survey 2.RFQ 3.Letters of Interest in response to the RFQ 4.Estimated Budget 5.PowerPoint Presentation City of South San Francisco Printed on 2/19/2021Page 5 of 5 powered by Legistar™ Attachment 1 SSF Small Business Survey Results Survey of South San Francisco Businesses In December 2020, staff emailed 4,500 businesses located in South San Francisco inviting them to participate in a survey about how their business has been impacted by COVID, and what support they would like the City to provide. In February 2021, staff called 743 of these businesses, targeting small businesses in those industries most impacted by COVID, to encourage them to complete the survey. Of those businesses contacted, 87 businesses submitted a survey on the phone with staff or online. Below is a summary of results from this survey. Contact information for these businesses was obtained from the City’s database of business license holders.  Nearly 50% of respondents own a warehouse/distribution, manufacturing, or professional services business. 0 2 4 6 8 10 12 14 16 18 20 Arts or Recreation Biotech Fitness Healthcare Services Home Based Business Hospitality Manufacturing Non-Home-Based Daycare Non-profit Organization Other Personal Services Professional or Technical Restaurant Retail Warehouse or Distribution Number of Businesses Surveyed What kind of business do you own and/or operate? Select all that apply.  0 respondents have gained employees, 1 respondent stayed the same with staffing levels, and 98% of business respondents have lost employees. 0 10 20 30 40 50 60 0 1 to 10 11 to 25 26 to 100 More than 100 Number of Employees: December 2019 vs. Today December Today  68% of business respondents are less profitable this year due to COVID. Thinking back to one year ago today, is your business more profitable, less profitable, or the same as last year? Less Profitable 68% More profitable 18% Same as last year 13% Unsure 1%  63% of business respondents have had to modify their business practices to some extent due to COVID. What is the current status of your business? Limited operations 41% Fully operational 37% Remote 10% Permanently Closed 1% Temporarily Closed 7% Other 3%  86% of respondents have had to cut employees hours/jobs to some extent. Have you taken any of the following actions this year? Please select all that apply. Furloughed Employees 23% Re-hired Employees 13% Laid Off Employees 19% Other 12% Reduced Employee Hours 31% None 2%  68% of respondents have received federal relief created for COVID. 0 10 20 30 40 50 60 PPP EIDL Private Bank Loans San Mateo County Strong Renaissance Center grant other grants SSF Small Business Relef Fund did not apply for financial support private loan from an individual other If you applied for and received financial support, please indicate the program(s) from which you received funds over the past year. Select all that apply.  It is a coin toss if a business has applied , or plans to apply for, the 2nd round of PPP. Have you applied or plan to apply for the 2nd round of PPP (Paycheck Protection Program) and rehire employees? Yes 45% No 45% Did not qualify 3% Not familiar with PPP 6%  62% of the challenges that business respondents are facing are directly connected to financial hinders (cost of materials, lack of working capital, etc.) 0 5 10 15 20 25 30 35 40 45 Number of Respondents What challenges are you currently facing in operating your business? Please select all that apply.  58% of respondents are seeking capital and improving their marketing and online presence. What resources would better support your business in 2021? Access to capital 28% Assistance w/ marketing & promotions 16% Creating & improving websites 14% Regulatory permitting 8% Outdoor Space 8% Hiring employees 11% Updating business plan 11% Other 5%  91% of respondents did not delay rent payments. The City adopted a small business and nonprofit eviction moratorium that expired on August 31, 2020. Any past due rent owed between March 1 and August 31 is due by February 28, 2021. Did you use the eviction moratorium to delay rent payments? 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Consultant’s Books and Records. “Confidential,” “ Attorneys’ Fees. shall be entitled to reasonable attorneys’ fees in addition to any other relief to which that party may “conflict of interest,” as that term is defined in the Political Reform Act, codified ●● ●● ●● ●● Your organization’s total annual budget and number of individuals served; Renaissance’s 2021 annual budget is $5,245,29 x x x x x x x x