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HomeMy WebLinkAbout02.23.21 AgendaAGENDA SOUTH SAN FRANCISCO PUBLIC LIBRARY BOARD OF TRUSTEES Tuesday, February 23, 2021 Teleconference Meeting Notice 6:00 PM PEOPLE OF SOUTH SAN FRANCISCO Please note that due to the COVID-19 outbreak, the Library Board of Trustees Meeting will be conducted by teleconference only pursuant to the provisions of the Governor's Executive Order's N-25- 20 and N-29-20 issued on March 17, 2020 allowing for deviation of teleconference rules required by the Brown Act and pursuant to the order of the Health Officer of San Mateo County dated March 31, 2020. You are invited to offer your suggestions. In order that you may know our method of conducting Library business, we will proceed as follows: The regular meetings of the Library Board of Trustees are held on the fourth Tuesday of each month at 6:00 P.M. The public may listen to this meeting via Zoom: Meeting link: https://ssf-net.zoom.us/i/83347950780?pwd=ZlRmSGZIKzgzNUxBMUxGemp 1M05rdz09 Dial in from a phone: 1669 900 6833 US (San Jose) 888 475 4499 US Toll-free 833 548 0276 US Toll-free 833 548 0282 US Toll-free 877 853 5257 US Toll-free Meeting ID: 833 4795 0780 Passcode: 632758 Please note that dialing in will only allow you to listen in on the meeting. Remote Public Comment: For those wishing to address the Board of Trustees on any Agenda or non- Agendized item, please submit in writing in advance or during the meeting at the email address listed below. Please be sure to indicate the Agenda Item 9 you wish to address or the topic of your public comment on the subject line of your email. California law prevents the Board of Trustees from taking action on any item not on the Agenda (except in emergency circumstances). Your question or problem may be referred to staff for investigation or action (or both) where appropriate or the matter may be placed on a future Agenda for more comprehensive action or a report. COMMENTS ARE LIMITED TO THREE (3) MINUTES PER INDIVIDUAL COMMENT. Thank you for your cooperation. Email: elia.moreno(a-),ssf.net Electronic comments received by email will be monitored during the meeting and read into the record. We ask that you limit your electronic comments that they will comply with the 3 minute time limitation for public comments. The Library Board President will read successively the items of business appearing on the Agenda. As she completes reading an item, it will be ready for Board discussion or action. DIANE HUDDLESTON President MARY GIUSTI Vice President LIRU CHIN Secretary HECTOR CAMACHO Member CLAIRE RAMSEY Member In accordance with California Government Code Section 54957.5, any writing or document that is a puhlic record, relates to an open session agenda item, and is distributed less than 72 hours prior to a regular meeting will he made available for public inspection at the City Clerk's Office in City Hall. If, however, the document or writing is not distributed until the regular meeting to which it relates, then the document or writing will he made available to the public at the location of the meeting, as listed on this agenda. The address of City Hall is 400 Grand Avenue, South San Francisco, California 94080. AGENDA SOUTH SAN FRANCISCO PUBLIC LIBRARY BOARD OF TRUSTEES Tuesday, February 23, 2021 Teleconference Meeting Notice (instructions on cover sheet) 6:00 PM I. CALL TO ORDER II. ATTENDANCE III. APPROVAL OF MINUTES: January 26, 2021 Library Board Meeting IV. PUBLIC COMMENTS (limited to 3 minutes per speaker) V. LIBRARY DIRECTOR'S REPORT VI. COMMUNICATIONS a) Circulation, Reference Questions & Literacy Services Statistics (Attachment 91) b) Library Articles, Issues & Programs (Attachment 92) c) Board Attendance Chart (Attachment 93) VII. OLD BUSINESS a) New Main Library and Parks & Recreation Community Center Update b) Library Policies Chart Review (OB —1) VIII. NEW BUSINESS a) Library Reopening Plans — Adam Elsholz, Assistant Library Director b) Out of School Program - Karla Bourdon, Literacy Services Manager and Mary Ann Cordova, Literacy Services Coordinator IX. AGENDA BUILDING X. FEATURED ANNOUNCEMENTS. a) Both South San Francisco Public Library locations have suspended walk-in services to minimize in-person contact due to COVIDI9. We are providing Curbside Pickup Services; book drops are open. Please visit our website for updates and further information: https://www.ssf.net/departments/libraLl. b) Set up an appointment for Virtual Tech Drop -In to get all your technology related questions answered by staff through Zoom. If you want to set up an appointment, call and leave a voicemail at (650) 829 - 3860. You can also request an appointment by sending an email to ssfpladmkplsinfo.org. We will contact you to set up a day and time. c) Girls Who Code Club will begin Wednesday, March 10th via Facebook Live. Registration is now open through March 8th for girls in 3 -5th or 6 -12th grade. Build an app, create a virtual assistant, or code your own Escape Room games! Meetings are every Wednesday with apro] ect showcase finale on May 19th. Sign-up here: https:Hbit.1y/3aJcgzu XI. GOOD AND WELFARE XII. ADJOURNMENT XIII. NEXT MEETING: Date and Time: Tuesday, March 23, 2021, 6:00 pm Place: TBD South San Francisco Public Library Board of Trustees Unapproved Minutes January 26, 2021 Main Library Auditorium CALL TO ORDER The meeting was called to order at 6:00 P.M. via Teleconference meeting (Zoom). ATTENDANCE Library Trustees present: Diane Huddleston, Mary Giusti, Liru Chin, Hector Camacho, and Claire Ramsey. Library staff present: Valerie Sommer, Library Director; Adam Elsholz, Assistant Library Director; and Elia Moreno, Administrative Assistant 11. Guest: Kumkum Gupta. APPROVAL OF MINUTES Motion to approve the minutes from the November 24, 2020 meeting was made, seconded and approved as presented. PUBLIC COMMENTS DIRECTOR'S REPORT The Board reviewed the Director's Report. COMMUNICATIONS: a) Circulation, Reference Questions & Literacy Services Statistics (Attachment 41) b) Library Articles, Issues & Programs (Attachment 42) c) Board Attendance Chart (Attachment 43) OLD BUSINESS New Main Library and Parks & Recreation Community Center Project Update City staff has been attending virtual weekly construction meetings with Swinerton, project construction contractor. Preliminary work on the site is currently in process. An official groundbreaking of the project is not being scheduled due to COVID restrictions. Coronavirus, COVID-19, Response and Recovery Plan The County of San Mateo has now entered the purple tier and the stay-at-home order has been lifted. Library staff began working on site at the Library on Tuesday, January 261h; curbside pickup will resume on Monday, February I". Metrics during stay-at-home order and closure of curbside pickup: 0 Items on "holds" shelves at closure, awaiting patron Curbside Pickup: 895 South San Francisco Public Library Board of Trustees Page 2 Unapproved Minutes — January 26, 2021 Items received in library on "transit holds" status during closure, waiting to be discharged for patron holds notifications, triggering Curbside Pickup reservations: 1,458 Number of our library items returned during the stay-at-home order, awaiting check-in and re -shelving: 4,484 Total number of items needing staff intervention before we are "all clear": 6,837 In anticipation of a pending return of limited library services, Plexiglas barriers have been installed on the Main and Grand service desks. NEW BUSINESS 2021 Election of Officers A motion was made to elect the slate of officers as nominated at the November 2020 meeting: Diane Huddleston as President; Mary Giusti as Vice President; Liru Chin as Secretary. The motion was seconded and the slate of officers was approved by acclamation. Review ofLibrary Metrics The Library Board of Trustees reviewed Circulation and Registered Library Card Holder metrics. Library Board Handbook Feedback & Questions The Library Board of Trustees reviewed the Library Board Handbook. No questions or concerns were presented during the meeting. Any suggestions or questions may be sent to Library Director, Valerie Sommer. AGENDA BUILDING New Community Civic Center Campus Update; COVID-19 Response and Recovery Plans; Power Point of New Community Civic Campus layout. ANNOUNCEMENTS Normal walk-in Library services and programs are suspended while County health orders in regards to the COVID-19 health emergency are in place. Upcoming holidays: In observance of President's Day, there will be no Library phone or email services on Sunday, February 14, 2021 and Monday, February 15, 2021. African American Storyteller Kirk Waller returns for a virtual performance on Wednesday February 10, 2021 beginning at 6:30 PM, via Bruno and South San Francisco Public Libraries. GOOD AND WELFARE ADJOURNMENT Zoom. This program is sponsored by the San There being no further business, the meeting was adjourned at 6:17 P.M. South San Francisco Public Library Board of Trustees Respectfully Submitted: Liru Chin, Library Board of Trustees Secretary Valerie Sommer, Library Director Page 3 Unapproved Minutes — January 26, 2021 Library Director's Report February LIBRARY DIRECTOR Happy to say the stay-at-home order, which commenced on December 17, 2020, ended on Monday, January 25, 2021. Staff was back on site the following day, and began checking in and shelving the nearly 6,000 items returned to us via the library system delivery during the closure. We also began contacting patrons waiting for the 895 items on our "holds" shelves when we closed and provided curbside pickup to them starting Thursday, January 28. On Monday, February 1, we reinstated our full Curbside Pickup services. Book drops were opened immediately. February's program schedule features a variety of special programming, including book clubs, tech classes, story times, a museum visit, financial literacy and cooking programs: lvid "r25! -ki, d 0 rl,H 202 ,C,.., faa,,'a(5AY fim1 i'17±1 ;7if A1"' I11 N4[)a9Y 'HISRSl AS' 'fil17.A1` '.AibylllF ti ; 01 P ,f SII b F l f/ eu MEM I lv{ ICI r p@ ui rY I r i M As part of our COVID outreach grant, library staff have called over 3,000 SSF residents (and library card holders) in the past 2 1/2 months, informing them or leaving messages on COVID safety, testing, etc., as well as library services such as curbside. They are able to prioritize residents with "senior cards." The team from City Facilities fabricated and installed great Plexiglas screens for our service desks. Thanks to Monte Gordon for providing specific measurements. Next up will be screens between public computer stations; with social distancing and our current layout of side-by-side stations, we will only be able to use a fraction of the number of computers on site. When the stay-at-home order was lifted, Curbside Services staff returned to the libraries on Wednesday, January 27, with a soft rollout of pickups for patrons whose reserves had been on our Holds shelves since the December 17 closure. As of Monday, February 1, we were full back in Curbside business, and by Friday February 5, of the nearly 7,000 items waiting to be checked in and checked out on reserve, staff had emptied virtually all of those tables piled with books, leaving less than 300 items to be checked in. The many book trucks full of items waiting to be re -shelved were conquered the following week. Over the last few weeks, Assistant Library Director Adam Elsholz and I have been happy to provide ZOOM presentations to our newest City Council members, Council member James Coleman and Council member Eddie Flores. We modified and updated our Citizen's Academy slides and enjoyed the interactive nature of this one-on-one individualized introduction to Library core values, administration, programs and services. Thanks to the American Library Association's push for including relief for local libraries in the latest pandemic emergency spending package, as well as Senator Peiosi's support, there is now $200 million in funding to help local libraries in the portion of the emergency pandemic relief package under the purview of the House Education and Labor Committee: iii .... .... mpi ee Ill, mgiduiiui Ilf ...igmiiillliiiafl uin.... At the February 9 meeting of the Menlo Park City Council, CC adopted a resolution rescinding withdrawal from the Peninsula Library System joint powers agency. This will be presented to the PLS Administrative Council at their next meeting as an Action Item ASSISTANT LIBRARY DIRECTOR The Assistant Library Director attends the weekly meeting on the construction of the new library and recreation center, representing the department. Construction is in the early phase of site preparation and planning. The Assistant Library Director is also charged with recovery planning for library services, working closely with administration, program managers, and supervising library specialists on plans to expand curbside and restore browsing - by -appointment. Revisions to the Library Staff Manual have been completed. The manual is now available to staff as a course in our Niche Academy training platform. Work plans have been completed for calendar year 2021. Highlights include: o COVID-19 outreach through May 2021 2 o City Hall Centennial celebration in the Fall o New local history brochure o Development of digital collections o National Library Week (April 4-10) o Summer internships and jobs for youth programs o Construction of the new library o Summer Learning Program (Virtual) o And much more! PATRON AND TECHNICAL SERVICES Library staff unofficially restarted curbside services January 28th, with 68 patrons checking out 302 items through January 31 st Total circulation for January: 1662 Total number of materials checked in: 701 New library accounts: 67 Brian Malibiran, Supervising Library Specialist, worked with Anna Taloma and PLAN to help increase the amount of outgoing materials at the Grand Avenue Library. INFORMATION AND READER'S SERVICES Digital Literacy & Online Resources o In January, staff taught weekly classes on various digital literacy skills: Laptop Optimization, How to Identify Misinformation Online, Free Software Options, and Health Apps. Recordings of previous classes, handouts, and other related resources are posted online: P§i....Www ssf igiuwii iup,.m,llliut:lll mu„viii January - Key Stats and Updates o Overdrive E -Books and E-Audiobooks: 3537 items were checked out by SSF patrons; 7% increase from the month before and over 50% from 2020 o Streaming Video: 940 plays in January on Kanopy, an increase of nearly 60% since last year; combined with RBDigital Video, patrons streamed over 1300 films or tv shows! o E -magazine usage dropped in January to 484 checkouts, an increase of over 250% from 2020 Premiere Programming & Community Partnerships o We hosted or taught 9 total virtual programs with over 80 attendees: Tech Tuesday classes, Book Club, Cookbook Club, Financial Fitness, and Asian Art Museum o Starting in February, we're offering curbside bundles to tie in with the Cookbook Club theme! Patrons can request bundles online via the online registration form. You can find information on previous themes and slides from past meetings on our Read This! page at sine III Iielh 111E) fl i i i G ` mw. i1,/ " ...'N YOUTH SERVICES We are delighted to share that Melisa Mendoza has been chosen to participate in the California Library Association's 2021 Leadership Challenge! Melisa is one of 3 only around 20 chosen from around the state, and she is happy and excited to be taking part in this program. Martin Pinol is piloting a new program, "First Chapter Book Club", for ages 8-12. This virtual program has met once so far; participants learn about new books by hearing the first chapter together in the meeting. The club's first book was Ember and the Ice Dragons" by Heather Fawcett. Jennifer Taylor's "Choose Your Own Adventure" book club continues to see high attendance, with families meeting to read, choose adventure paths, and discuss the crafts and activities Jennifer sends ahead of time. The Youth Services team is celebrating Black History Month with a couple of programs: a two-part book club based on the book "Stamped" by Jason Reynolds and Ibram X. Kendi, and an evening with storyteller Kirk Waller entitled "Stories of My People". Many thanks to our Friends of the Library and the San Bruno Public Library, who have partnered with us to present these programs. February is a very busy month for us! In addition to the Black History Month celebrations, we are celebrating Lunar New Year with a Year of the Ox storytime with the always popular Oliver Chin, and a performance by the San Francisco Gu Zheng Music Society. Looking ahead: the team is currently working on special programs to celebrate Women's History Month in March (in addition to our next session of Girls Who Code!), National Library Week in April, Asian Pacific American Heritage Month in May, and of course the Summer Learning Challenge in June, July, and August! GRAND AVENUE BRANCH LIBRARY and HISTORY ROOM Our application for the Stay & Play project was among those selected by the California State Library via funding from the David and Lucile Packard Foundation. A manager and two library staff will receive a series of trainings for the next few months. They will also receive financial support to plan and provide Stay & Play programming for children and their informal caregivers (parent, grandparent, etc.) in the Fall of 2021. Training for participating library staff includes: o Touchpoints in Libraries, which teaches effective family and caregiver engagement in libraries, co -delivered by Brazelton Touchpoints Center staff o Early earning, including how to use the ea;, l R Iliin L12Ic:il:, led by the Bay Area Discovery Museum o Community Outreach and Outcome Measurement — led by Dr. Virginia Walter, Professor Emerita, UCLA We partnered with Leah's Pantry to provide a series of virtual cooking classes in February. Registered Dietician, Anna Ng will demonstrate how to prepare healthy meals and reduce food waste. Staff created free book bundles to be distributed with flyers of library's virtual resources and services to local preschools. We want to stay connected to our education partners even if we are unable to provide in-person services. We introduced a once -a -month Tagalog Storytime to gauge community interest. We had a total of 58 views in 2 days on the first storytime in January. 4 Library staff's Bilingual in Spanish Storytime sees a consistent number with the recent total views being 41. We will continue to promote this storytime in hopes to reach and serve our LatinX community. PROJECT READ & COMMUNITY LEARNING CENTER COMMUNITY LEARNING CENTER- HOMEWORK CLUB (HWC): In January, the Out -of -School (HWC) program reached full enrollment of 40 students. The program follows San Mateo County Health Department (SMCHD) orders including social distancing and provides a structured place for children to participate in South San Francisco Unified school District's (SSFUSD) Distance Learning (DL) while maintaining a social connection with their classmates. Students attend the Center Monday through Friday between the hours of 8:15 am and 12:30 pm. CLC staff works closely with Spruce School Elementary to coordinate efforts in support of students and HWC families as they navigate the SSFUSD DL model. Our families continue to mention that they are grateful there is a place where their children could attend class safely as parents / guardians pursue work that can keep them economically afloat through the pandemic. In January, Mary Ann Cordova, Coordinator of the HWC and Karla Bourdon, Literacy Services Manager presented the program during Spruce's monthly faculty meeting. One resource of particular value to the teachers continues to be that HWC program families are able to attend (by appointment) the CLC's Computer Lab which offers workshops on how to use zoom, navigate Distance Learning, and access other community resources such as the SSF Public Library. January was a difficult month for CLC staff and families as we had the first incident of a positive result of COVID-19 which caused the program to temporarily cease onsite operations from January 13 to 26. Working closely with the SMCHD, staff mobilized quickly to inform all relevant parties and to enact its plan for preventing and spread of the virus. The safety and well-being of our families and staff is always our first priority. Fortunately, and due to a committed and caring team inclusive of CLC program staff, Parks and Recreation Facilities, and Human Resources, the Center was able to safely reopen its doors on January 27th. The HWC has operated since August 2020. COMMUNITY LEARNING CENTER- COLLABORATIVE PROJECTS: Computer Lab first opened in May 2020 with the support of our City Manager designating it an essential service. The Lab offered appointment -only services for participants wishing to file unemployment insurance claims, look for jobs, print documents needed to apply for financial assistance, etc. Staff plans to reopen its computer lab essential services once San Mateo County reaches the red tier as designated by the Public Health Department. Programs in CLC's computer lab are partially funded through the California State Library, the California Department of Education, and the California Public Utilities Commission. PROJECT READ - STAFF RETIREMENT: Fernando Cordova, Adult Literacy Services Coordinator retired at the end of January. Due to our current pandemic and to honor Fernando's wishes, we did not hold the retirement event we would have liked to have in celebration of Fernando's many contributions to our local 5 communities. Anyone wishing to send a farewell note to Fernando, can contact Anita Palafox, Administrative Assistant at Project Read and we will make sure he receives your best wishes. Fernando was a member of our team for just over 18 years. He was highly regarded in the Literacy provider community including the California Library Literacy Services program of the California State Library where he made presentations on a number of Learner and Tutor support -relevant topics. Over the last few years, Fernando was also instrumental in strengthening Project Read's VITA services to community by developing a strong volunteer core which resulted in increased numbers of served community. Fernando worked with the Daly City, San Bruno, South San Francisco, Town of Colma and (at some point too), Pacifica communities. Learners and Tutors were known to comment on Fernando's ability to find just the right partner in learning for each other. We will miss Fernando and we all wish him the best in his new adventures! Any learner and tutor inquiries received by the library should be forwarded to Karla Bourdon, Library Manager for Literacy Services. PROJECT READ- VITA: In January, staff and volunteers worked diligently to plan and train for the 2020 Tax Season. Starting Saturday, February 13, 2021, Project Read will be serving community again through free preparation of taxes. In an abundance of caution, our VITA program this year is working as a drop off -only site. The process of dropping off documents is by appointment only and all appointments are being set up via phone or through our online reservation system, LibCal. To maintain a safe worksite, no walk ins will be allowed. First priority will be returning clients who meet the eligibility guidelines. Additional appointments will go on a first come first served basis, to people also meeting eligibility guidelines. We wish the best of luck to Anita Palafox and Elia Moreno. Both Anita and Elia have stepped up to support Project Read as VITA Program Coordinators. We are appreciative and excited to welcome them as leads of this important program! Anita and Elia will be joined by Zenaida Montecinos, who has served in the VITA program for nearly a decade. 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