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HomeMy WebLinkAbout08.15.2022 Commission on Equity and Public Safety Agenda PacketMonday, August 15, 2022 6:00 PM City of South San Francisco P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA Teleconference Commission on Equity and Public Safety Regular Meeting Agenda 1 August 15, 2022Commission on Equity and Public Safety Regular Meeting Agenda Welcome to the Regular Meeting of the Commission on Equity and Public Safety. The regular meetings are held on the third Monday of each month. The following is a general outline of our procedures. This meeting is being held in accordance with the Brown Act as currently in effect under the provisions of Assembly Bill 361 which allows attendance by members of the Commission, City staff and the public to participate and conduct the meeting by teleconference. In accordance with California Government Code Section 54957.5, any writing or document that is a public record, relates to an open session agenda item, and is distributed less than 72 hours prior to a regular meeting will be made available for public inspection at the City Manager's Office in City Hall. If, however, the document or writing is not distributed until the regular meeting to which it relates, then the document or writing will be made available to the public at the location of the meeting, as listed on this agenda. The public may view or comment during this meeting from a computer, laptop, tablet, or smartphone: Please click the link below to join the webinar: https://ssf-net.zoom.us/j/85862947353 Or One tap mobile: US: +16699006833,,85862947353# or +13462487799,,85862947353# Or Telephone: Dial (for higher quality, dial a number based on your current location): US: +1 669 900 6833 or +1 346 248 7799 (Toll Free) or 877 853 5257 (Toll Free) Webinar ID: 858 6294 7353 How to provide Public Comment during the meeting: Please note that dialing in will only allow you to listen in on the meeting. To make a public comment during the Zoom session, join the meeting from your computer or mobile device, enter your name, and request to comment by selecting "Raise Hand" in Zoom and a staff person will add you to the queue for comments and unmute your microphone during the comment period. Please be sure to indicate the Agenda item number you wish to address or the topic of your public comment. California law prevents the Commission from taking action on any item not on the Agenda (except in emergency circumstances). Your question or problem may be referred to staff for investigation and/or action where appropriate or the matter may be placed on a future Agenda for more comprehensive action or report. COMMENTS ARE LIMITED TO THREE (3) MINUTES PER SPEAKER. Thank you for your cooperation. Page 2 City of South San Francisco Printed on 8/11/2022 2 August 15, 2022Commission on Equity and Public Safety Regular Meeting Agenda How to provide Public Comment before the meeting: Members of the public wishing to participate are encouraged to submit public comments in writing in advance of the meeting. The email and phone line below will be monitored during the meeting and public comments received will be read into the record. The City encourages the submission of comments by 6:00 pm before the start of the meeting, to facilitate inclusion in the meeting record. A maximum of 3 minutes per individual comment will be read into the record. Comments that are not in compliance with the Commission’s rules of decorum may be summarized for the record rather than read verbatim. Email: [email protected] Staff Phone Number: (650) 291-5643 Translation Services The City of South San Francisco proactively provides live interpretation and translation of agendas for community members that are not proficient in the English language. Materials can be translated into Spanish, Tagalog, and Chinese (Cantonese). How to Request these Services To ensure the availability of services, members of the public must request assistance 72 hours in advance of the meeting. Members of the public can email the staff liaison, Amy Ferguson at [email protected], to request these services. If email is not an option, you can also reach her at (650) 291-5643. Servicios de Traducción La Ciudad de Sur San Francisco ofrece traducciones de materiales escritos para los miembros de la comunidad que no dominan el idioma inglés. Los materiales se traducen al español, tagalo y chino (cantonés). Cómo Solicitar Estos Servicios Para garantizar la disponibilidad de los servicios, miembros del público deben solicitar asistencia 72 horas antes de la reunión. Los miembros del público pueden enviar un correo electrónico a Amy Ferguson [email protected] para solicitar estos servicios. Si correo electrónico no es una opción, también puede comunicarse al (650) 291-5643. Mga serbisyo sa pagsasalin Ang Lungsod ng Timog San Francisco ay aktibong nagbibigay ng live na interpretasyon at pagsasalin ng mga agenda para sa mga miyembro ng komunidad na hindi bihasa sa wikang Ingles. Maaring isalin ang mga materyales sa Espanyo, Tagalog at Chinese (Cantonese). Page 3 City of South San Francisco Printed on 8/11/2022 3 August 15, 2022Commission on Equity and Public Safety Regular Meeting Agenda Paano Humiling ng mga serbisyong ito Upang matiyak ang pagkakaroon ng mga serbisyo, ang mga miyembro ng publiko ay dapat humiling ng tulong pitumpu’t dalawang (72) oras bago ang pulong. Maaring mag-email ang mga miyembro ng publiko sa Staff Liaison, Amy Ferguson sa [email protected] at sa opisina ng City Clerk sa [email protected] para hilingin ang mga serbisyong ito. Kung hindi opsyon ang email, maari mo rin silang tawagan sa (650) 291-5643 o (650) 877-8518. Individuals with disabilities who require auxiliary aids or services to attend and participate in this meeting should contact the ADA Coordinator at (650) 877-8518, 72 hours before the meeting. If you have special questions, please contact the City Manager's Office. Staff will be pleased to answer your questions when the Commission is not in session. Equity and Public Safety Commissioners Krystle Cansino, Chair Arnel Junio, Vice Chair Jasmin Flores, Commissioner PaulaClaudine Hobson-Coard, Commissioner Alan Perez, Commissioner Carol Sanders, Commissioner City of South San Francisco Staff Amy Ferguson, Management Fellow Leslie Arroyo, Communications Director Maryjo Nunez, Management Fellow Page 4 City of South San Francisco Printed on 8/11/2022 4 August 15, 2022Commission on Equity and Public Safety Regular Meeting Agenda Call to Order. Roll Call. Reading of Land Acknowledgment Agenda Review. Public Comment. MATTERS FOR CONSIDERATION Approval of Meeting Minutes from July 18, 20221. Presentation Introduction to the Police Department from the Police Chief, Scott Campbell 2. Presentation on Historical and Generational Effects of Policing from Sergeant Fahmida Murphy 3. 4. Recess – the Commission will take a short break of five minutes and return for the rest of the agenda. Receive a Presentation and Provide Feedback on the Public Art Master Plan5. Discussion and Feedback on Workplan and Formation of Subcommittees6. Presentation from Commissioner Flores on Guiding Language for the Commission and Discussion of Draft Bylaws 7. 8. Discussion Regarding a Potential Social Gathering of Commissioners Items from Commission. Items from Staff. Adjournment. Next meeting: September 19, 2022. Page 5 City of South San Francisco Printed on 8/11/2022 5 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-711 Agenda Date:8/15/2022 Version:1 Item #: Reading of Land Acknowledgment City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™6 Land Acknowledgment We want to acknowledge that we gather in San Mateo County on the traditional land of the Ohlone Peoples past and present, and honor with gratitude the land itself and the people who have stewarded it throughout the generations. We honor and respect the Ohlone Peoples’ long history here that reaches beyond European colonization. We honor and respect the Indigenous people who lived and continue to live upon this territory, and whose practices and spiritualities are tied to the land and its other inhabitants today. 7 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-698 Agenda Date:8/15/2022 Version:1 Item #:1. Approval of Meeting Minutes from July 18, 2022 City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™8 City of South San Francisco Minutes of the Commission on Equity and Public Safety Monday, July 18, 2022 Zoom Teleconference Meeting 6:00 pm Committee Members: Present: Krystle Cansino, Dr. Jasmin Flores, Nancy Garcia, PaulaClaudine Hobson- Coard, Arnel Junio, Alan Perez, Carol Sanders Absent: None Staff Members: Present: Amy Ferguson, Management Fellow Maryjo Nuñez, Management Fellow Guests: Mayor Mark Nagales, Vice Mayor Nicolas, City Manager Futrell, Assistant City Manager Ranals, Police Chief Campbell, Fire Chief Magallanes CALL TO ORDER This meeting was called to order at 6:01pm. AGENDA REVIEW No changes to the agenda. LAND ACKNOWLEDGEMENT Vice Chair Junio presented the Land Acknowledgement to the Commission. PUBLIC COMMENTS No public comments were made. MATTERS OF CONSIDERATIONS 1. Approval of Minutes from June 20, 2022 Commissioner Flores motioned and Commissioner Hobson-Coard seconded. The Commission voted to approve the minutes 7-0. 2. Discussion regarding use of pronouns and applicability to Commissioners The Commissioners were invited to share their pronouns and encouraged fellow commissioners to ask any questions they may have. There were no questions. 9 3. Equity Awareness Training to the Commission by Myra Jolivet, CenterFour Consulting, Inc. Amy Ferguson introduced Myra Jolivet from CenterFour Consulting. AF shared that Myra Jolivet had worked with the previous commission and that the session purpose aimed to align with factual history to set a trajectory toward relevant recommendations. MJ began her presentation with definitions and terminology, stating the different between equity and equality. Equity was defined at meeting people where they are while equality was giving people the same thing. MJ continued and defined racism. She stated that the word is itself often misused and defined racism as a belief system. She continued, saying, “once we understand this, then we ramp it up into systemic and structural racism: perpetuate group inequity and which manifests as discrimination.” MJ then began to provide several examples as they relate to various oppressed groups: a) Black Americans MJ explained how Black Americans were excluded from the GI Bill, denied home loans, subjected to redlining, and denied voting rights. MJ also shared how this history manifests within South San Francisco. Within South San Francisco schools, Black, Latino, and Pacific Islander students are disproportionately suspended compared to their enrollment rates. Black, Latino, and Pacific Islander students are also underrepresented in early children’s education. MJ also mentioned that the National Association of Realtors admitted that they were against the FHA in 1968; they realized how they perpetuated structural racism and reveals just how baked into American society structural racism is. Unfortunately, the link in the presentation did not work as intended, so MJ paraphrased its contents: Communities of color were deliberately subjected to ghettos, environmental issues, etc. which created a racial wealth gap and thus lessened their influence. This is why it’s important to lead with race, again sharing that race is baked into every system. Commissioner Sanders shared how she recognizes the existence of structural racism within the tech industry, particularly in its lack of POC, specifically Black, leadership. Chair Cansino shared how education exemplifies this inequity. MJ underscored that the Commission must be familiar with intersectionality: that all oppression is linked. MJ then moved onto the next example: discrimination and Womanhood. b) Discrimination and Womanhood 10 MJ shared that the 19th Amendment Passed was in 1920; Equal Credit Opportunity Act passed in 1974 Today, women are paid less than men, and black and Latina women are often paid even less. c) Indigenous Peoples MJ shared the following instances as experiences Indigenous peoples have faced under structural racism: -Indian Removal Act: 1830 -Forced Sterilization in 1930s -Land Transfer in 2021: Apache was trying to prevent an Australian mining company from taking their land, but the mining company won d) Colorism and Racism hand-in-hand with Latino community MJ shared the following instances as experiences the Latino community have faced: -Forced deportation -Latino residents in SSF are more likely to get their loan/mortgage application denied -used to say: “oh that’s because their income didn’t meet the requirement”  but this is like looking at the symptoms, not the cause e) Ex: Asian Community MJ shared the following instances as experiences that the Asian community have faced: -Chinese Exclusion Act: 1912 -Japanese Internment: 1940s -anti-miscegenation laws against Filipinos and marriage -Asian hate crimes increased over 300% in 2021 f) LGBTQIA+ MJ shared the following as examples of what the queer community have faced: -queer folks were not allowed to work for the government in 1950 -more than 250 anti-LGBT bills written in the past two years g) Age MJ shared the following as examples of age discrimination: -it is legal for employers to ask how old you are -and there are stereotypes about aging -in 2009: Supreme Court made it harder to prevail in court against age discrimination h) Disabled Lastly, MJ shared the following for the disabled community: -She explained how this groups is often called the “invisible” minority because of the assumptions of what disabled people can and cannot do which can creates an impoverished state -experience attitude and structural barriers However, to finish, MJ shared that there is progress! Here are the following examples of progress: -One in 50 black families are millionaires 11 -2015: same sex marriage required in all 50 states -54% of Asian Americans have advanced degrees Lastly, she explained that “the way we advance is by working together!” MJ asked the following question to the Commissions: How can the Commission make positive changes? Commissioner Flores shared that the asking of age and when you graduated surprised her and asked if MJ could provide her sources so that the Commissioner may read and learn more to which MJ obliged. Vice Chair Junio shared how he appreciated the definitions for equity and equality as he hadn’t realized they were not interchangeable and now knows the proper usage. 4. Recess - the Commission will take a short break of five minutes and return for the rest of the agenda. The Commission took a short break beginning at 7:02pm and returned at 7:07pm. 5. Presentation on SSF Racial and Social Equity Action Plan AF discussed the plan from 2020, going over the goals and strategies taken to accomplish said goal. AF recommended that Commissioners continue to get familiar with this Action Plan and for it to inform the work plan. Goal 1 Accomplished: Hire fellows In Progress: Training for Staff, hire DEI director To Do: Listening tours, data from departments Goal 2 Accomplished: Mental health clinician hired, MOU between City and County (few cities involved) In Progress: Gardner center at Stanford will evaluate this program To Do: Lead community conversations, draft bylaws with equity lens, examine public safety policies and services Goal 3 Promotores Program Accomplished: Hired, trained, and onboarded the Promotores In Progress: Closing cases To Do: Evaluation of program to come Economic Opportunities 12 Accomplished: Opened the Economic Advancement Center (EAC), Guaranteed Income Program In Progress: classes and services available for residents at EAC Housing Insecurity Accomplished: Renter assistance via YMA Educational Resources Accomplished: Acquired diverse books, internship programs, the Youth Advisory Committee developed into the Youth Commission Goal 4 Land Use Accomplished: Leverage land for affordable housing Questions Commissioner Hobson-Coard posed a question, asking what is an MOU? AF responded that it is language between the City and San Mateo County as to buildout, payments, etc. Dr. Flores asked if the clinician has been collecting data and what is Stanford Gardner’s center? AF responded that “yes, our clinician has been writing reports which she can provide, and the Gardner Center will evaluate mental health program.” The Commission indicated an interest in receiving a presentation from the Mental Health Clinician with data from the start of the program to now. Dr. Flores asked if the CAHOOTS program is similar to our program? City Manager Futrell answered that “we are inspired by CAHOOTS and are getting started to head in that direction… we do hope to get there eventually.” Dr. Flores mentioned that she would like to have someone from CAHOOTS come speak to us. Dr. Flores asked about what youth in the criminal justice system means for this commission? AF explained that it likely means juvenile delinquency prevention. Dr. Flores asked what outreach via the Library entails? AF explained that Library is a part of this by providing resources, displaying/showcasing accomplishments. Dr. Flores gave a shoutout to the EAC and that “they are doing phenomenal things for the community.” Dr. Flores asked what exactly does affordable housing mean? AF shared what the City defines as affordable housing. Chair Cansino asked if the Youth Commission has the data about suspensions, etc. that informed MJ’s presentation. 13 Assistant City Manager Ranals shared that the study for children’s success came from the County and one of the things that they looked at is juvenile incarceration rates, and that SSF is overrepresented and thus labelled as a community of concern. Chair Cansino shared that she would like to possibly collaborate with the Youth Commission on the recommendation to divert youth from the criminal justice system, and Maryjo Nuñez shared that she can provide the connection. 6. Discussion regarding draft Commission Work Plan Dr. Flores stated that the Commission should include language to indicate SSF-specific locations. Dr. Flores posed a question, saying that “we were asked what we would like to see as a commission, but would like to turn it back on city leaders: what are your top perceptions are priorities?” Mayor Nagales interceded and explained that the City Manager will explain so as not to violate the Brown Act. City Manager Futrell shared that the main priorities are: mental health, presenting information to the community in a transparent way, and an emergency response plan. This may include data from the Racial Identity Profiling Act and data on emergency calls. Commissioner Garcia exclaimed that this is what [she] have been looking for: to do something about the mental health problems in the community and is happy to see the City prioritize mental health. Chair Cansino shared that 988 has just gone live, so instead of calling the police, you would get linked to a suicide prevention and mental/behavioral health but asked, who would get linked after you call 988? Assistant City Manager Ranals mentioned that the Commission could look at operational issues such as recruitment and what percentage of staff is representative of the community. The Commission could also provide public input on equitable programming and distribution of resources, and provided the following as an example: building a new pool, so we are not just looking at one focus group but many. Vice Chair Junio stated that he is not sure where, but he probably thinks from one of the strategies, that he recalled reading something that as a commission we are to connect with community members via groups, etc., and that this implies to him that we will be out in the community, correct? AF explained that by the fall, we will start to have more people in meetings and have more commissioners out in the community. Assistant City Manager Ranals underscored that this Commission is not like any other commission that has a focus, so they are the conduit between Council and residents. Commissioner Sanders posed a question, asking “is it appropriate for me to share that I am on the Equity Commission, if you have concerns, please talk to me?” 14 Assistant City Manager Ranals said that yes, it is appropriate to let them know that you are serving in this capacity and that the City can do outreach: newsletters via mail and email, etc. to inform the community. Assistant City Manager Ranals noted that any social media efforts should be done through staff. Chair Cansino stated that there are things to do that was mentioned in the past and our positionality and nature will require us to interact with the community so interactions will be kill two birds with one stone. It was suggested that the Commission could have a virtual open house or could otherwise engage the community. Dr. Flores exclaimed that before talking to fellow residents, “we should have the confidence to know what we are doing, and this comes from prioritizing our to-do’s … perhaps we create working groups to tackle the different 3 bullet points.” Chair Cansino related that “our City Manager had brought that up… let’s go with those interests/passions already, but that [she] likes the idea of ad hoc committees to figure out what that work plan looks like for these bullet points. It’s been apparent that mental health is my thing, so I can start this conversation.” Chair Cansino asked her fellow Commissioners, “How do people feel about this?” Commissioner Hobson-Coard stated that this is a good idea, and Commissioner Sanders echoes this and shared that they think this is great, but don’t want to violate the brown act. AF explained that quorum is 4, so a maximum of 3 people would have to be the limit for these ad hoc committees. Assistant City Manager Ranals recommended that we agendize formation of ad hoc committees for the August meeting. AF told the Commission that someone from ECD could come to talk about housing; and that the Commission was invited to listen to the Public Arts Master Plan. The Commissioners expressed their agreement in listening to the Public Arts Master Plan. 7. Discussion and potential action on approving guiding language for Equity Commission AF asked the Commission if they have any further edits on the guiding language and stated that they could continue to revise them in the future as a living document which would feed into the bylaws later. If people are ready, they will take a motion to vote and incorporate them. Assistant City Manager Ranals added that it would be good to have the Commissioners’ buy-in. 15 Commissioner Hobson-Coard suggested that on the 3rd line, perhaps we should change it to promote “equity and equality.” Vice Chair Junio concurred, sharing that especially after learning that equity and equality are different, “we should definitely include both.” Dr. Flores suggested to eliminate comma after oppressions and “and” put “to” before “promote.” Dr. Flores also suggested that in 3rd sentence, to cut down on the word count and remove all the words and remove equity there. Dr. Flores asked why is training listed? Chair Cansino clarified that it’s due to how the Commission wanted to have trainings be required and get that across via the language. The training sentence could be moved to the Levers of Change Framework. Dr. Flores suggested that in the 1st sentence, it should start with: to ensure that these oppressions, etc.; that the last sentence is repetitive and to remove it. Dr. Flores stated that the plan in this way is boring to her as usually introduction is background, then mission and vision, etc. Chair Cansino asked if there is room for being able to change these words, i.e., from levers of change framework to methodologies? AF explained that the “levers of change framework” is common language within equity work. Dr. Flores said that the language is lacking in that the word evaluation is absent: it should be “evaluate” instead of “address” impact as evaluate is a call to action. Chair Cansino described that she thinks the Commission would still need something to acknowledge that we as a Commission will address things in different ways, so the word “address” present more of this interpersonal relationship aspect. Assistant City Manager Ranals added that it’s fair to evaluate where discussion and evaluation is needed. Commissioner Sanders asked if the Commission could we get training on evaluation. Assistant City Manager Ranals clarified that this is probably something that the City would contract out, but the results could be something that the Commission would be interested in. AF asked the Chair if the creation of a subcommittee to look and then edit as a small group is favorable, and that this group could have the edits presented at the next meeting? Dr. Flores stated that she is interested; Commissioner Hobson-Coard is interested; Commissioner Sanders is also interested, and it was determined that these 3 will form this subcommittee. 16 8. Informational Update by Commission Chair on Interview with San Francisco Chronicle and Potential Photo Opportunity Chair Cansino said that the Commission is getting a lot of notice, and that there had been an article in the Chronicle about the Commission. The Chair asked the Commissioners whether they would be interested in getting together for a group photo. The majority confirmed that they would want to do this. 9. Items from Commission Hobson-Coard posed a question, asking what would items from commission entail—personal updates? Assistant City Manager Ranals explained that this Agenda Item is more so for things like if you have a training to share, etc. 10. Items from Staff There were no items from Staff. 11. Adjournment The Meeting was adjourned at 8:30pm. 17 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-700 Agenda Date:8/15/2022 Version:1 Item #:2. Presentation Introduction to the Police Department from the Police Chief, Scott Campbell City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™18 WELCOME TO THE SOUTH SAN FRANCISCO POLICE DEPARTMENT 19 THE SOUTH SAN SOUTH FRANCISCO POLICE DEPARTMENT •Established in 1908 83 sworn police officers 37 professional staff (includes PT employees) •Operations Division Services Division •Investigations Division 20 OPERATIONS DIVISION In 2020: Our Patrol Division responded to 61,550 calls for service. Wrote a total of 6,939 reports Made 1,588 arrests Patrol Teams and Sectors 21 K-9 UNIT GROOT Rex –Comfort Companion 22 K -9 UNIT 23 K-9 UNIT In 2020, our K-9 Unit completed: 75 -Person searches 47 -Narcotic searches 32 -Firearm Searches 15 -Others 41 -Mutual aids 24 -Surrenders 2 -Apprehensions 3 -Demonstrations Due to the Covid-19 pandemic, public demonstrations were canceled with very few exceptions, but normally, the unit will handle upwards of 15 or more public demonstrations a year. The “Other” stat included tracking and trailing for missing persons or suspects, along with other miscellaneous K-9 activities that are not otherwise tracked. 24 TRAFFIC UNIT 25 NEIGHBORHOOD RESPONSE TEAM (NRT) NRT is consistently called upon to initiate activity and address specific issues in the city. They address such issues as: •-Quality of life issues •-Communicate and interact with our youth and citizens •-Assist in Patrol and C.I.B. matters •-Network and assist other agencies •-Initiate enforcement •-Target specific criminal activity in neighborhoods through proactive law enforcement 26 CRIMINAL INVESTIGATION BUREAU 27 S.W.A.T. The South San Francisco Police Department is part of the North Central Regional S.W.A.T. Team, which consists of 7 cities in San Mateo County. S.W.A.T. Officers typically respond to especially dangerous situations, which consist of: •Armed Subjects •Barricaded Subjects •Hostage Situations •Transportation Hi-Jacking •Terrorist Attacks •Dignitary Protection / Site Security •High-Risk Warrant Service 28 TRAINING MANAGER 29 BUSINESS & PLANNING LIAISON 30 RECORDS 31 DISPATCH We provide dispatch services to both the nearby Town of Colma and City of Pacifica. 32 EVIDENCE 33 SERVICES C.O.P.P.S SERGEANT/CORPORALSCHOOL LIAISON OFFICERSCOMMUNITY OUTREACH TEAM -BICYCLE PATROL OFFICERS 34 C.O.P.P.S. -COMMUNITY ORIENTED POLICING AND PROBLEM SOLVING SERGEANT & CORPORAL •Permits for security at events •Public Information Officer (PIO) •Handles problem businesses •Handles neighbor disputes •Facilitates neighborhood watch meetings •Town Hall meetings •Citizen’s Academy •Hispanic Citizen’s Academy •Fairs –Job/Health •Every 15 Minutes High School program* 35 SCHOOL LIAISON OFFICERS 36 EXPLORER POST 850 37 COMMUNITY OUTREACH TEAM 38 COMMUNITY OUTREACH TEAM NETWORK SYSTEMS (over 24): •California Highway Patrol •LifeMoves •Safe Harbor Shelter •Star Vista / First Chance •Sitike Counseling Center •Y.M.C.A. •Psychiatric Emergency Response Team •San Mateo Assessment & Referral Team •North County Mental Health Clinic •Telecare Corporation •St. Vincent de Paul •National Alliance on Mental Health •SMCO Street Medicine •SMCO Assisted Outpatient Treatment •FAST Team Lodge Family Assertive Support team •My House South •Serenity House •Edgewood Center for Children & Families 39 COMMUNITY OUTREACH TEAM This unit interacts with all who work, live or visit the downtown area. This mission is accomplished by: •speaking with citizens •continuously meeting with merchants and business owners •distributing information •working with other agencies and resource centers •warning and taking proper enforcement We continuously monitor and address the homeless population and encampments in the area. In 2021, COT was responsible for housing [temporary/ permanent] approximately 45 individuals in need of shelter. COT continues to find ways to provide housing and resources to our homeless population. 40 PUBLIC OUTREACH •Various Programs Annually Completed (approx. 30+) •SSFPD Community Academies (Hispanic, Youth, Citizen) •SSFPD Explorer-Cadet Program (Post #850) •National Night Out •Pops with a Cop (new) •Neighborhood Watch / Community Meetings •Police Activities League [PAL] 41 SSFPD HISPANIC COMMUNITY ACADEMY 42 SSFPD YOUTH ACADEMY 43 PUBLIC OUTREACH 44 SOCIAL MEDIA 45 TRANSPARENCY PORTAL Racial Identity Profiling Act (RIPA) Community Wellness and Mental Health Statistics 21st Century Leadership (Best Practices for Modern Day Policing and Public Trust) Policies and Procedures 46 COMMUNITY WELLNESS AND CRISIS RESPONSE TEAM A Strategic Goal of the SSF Commission on Racial and Social Equity Collaboration between San Mateo County Behavioral Health and Recovery Services, the non-profit StarVista, South San Francisco, Daly City, Redwood City and San Mateo 2 Year Pilot Program (started in December 2021) We welcomed our Clinician “Mika” who has been embedded with the Police Department Partnered with Gardner Center @ Stanford for Data Analysis and Program Impacts 47 Thank You! 48 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-701 Agenda Date:8/15/2022 Version:1 Item #:3. Presentation on Historical and Generational Effects of Policing from Sergeant Fahmida Murphy City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™49 TITLE LOREM IPSUM Sit Dolor Amet 50 What role does the history of policing play in how the community views police legitimacy? Does the history of police with communities of low trust affect relations today? Historical Effects 51 How did we get here? Not to be trusted Part of the establishment Goal is to maintain power Or worse? Throughout the world and even in modern times, police are sometimes seen as the enemy of the people. 52 Historical Effects –Civil Rights 53 Jim Crow Laws 1876-1965 54 Rosa Parks, Alabama 1955 55 Rampart Scandal 56 Community bank account Are we making deposits or withdrawals? What is the impact of a withdrawal on YOU? The Department? The Community? What impact does policing have on future generations? Procedural justice is a deposit! Community Bank Account The Runaway –Norman Rockwell 57 Every encounter is either a deposit or a withdrawal •Every contact is an opportunity to increase legitimacy. •Are you making a deposit or withdrawal in the way you police? How many deposits does it take to make up for a withdrawal? •Research shows that 10 deposits = 1 withdrawal How does one encounter affect how future generations view the police? Deposit or Withdrawal? 58 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-702 Agenda Date:8/15/2022 Version:1 Item #:5. Receive a Presentation and Provide Feedback on the Public Art Master Plan City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™59 Staff Report DATE: August 15, 2022 TO: Equity and Public Safety Commission FROM: Erin O’Brien, Parks and Recreation Business Manager SUBJECT: South San Francisco Public Art Master Plan Launch RECOMMENDATION To be apprised of the launch of the City’s first Public Art Master Plan. BACKGROUND/DISCUSSION In November 2020, City Council approved an ordinance, the Public Art Requirement and In-Lieu Fee for Non-Residential Developments, establishing a public art requirement for specified non- residential development projects. The projects are required to contribute public art with a value of at least one percent (1%) of the amount of constructions costs or make a public art contribution payment in an amount not less than half of one percent (0.5%) of construction costs into the public art fund. With this ordinance in place it is more crucial than ever to develop a plan with a clear set of goals, policies, and objectives that will provide direction to the Cultural Arts Commission, City Council, and City staff for the development, improvement, and enhancement of the City’s public art inventory and cultural arts programs. The Public Art Master Plan is intended to be a tool to guide the City in arts planning on a long-term basis. In April 2022 City staff and consultants from Art Builds Community, kicked off the City’s first Public Art Master Plan efforts. The process will include the creation of a comprehensive inventory of art and art programs, an analysis of current and forecasted needs, and implementation strategies. The development of the Plan will include public engagement to determine the needs and priorities for the South San Francisco community. The result will be a comprehensive Public Art Master Plan that establishes a foundational pathway and achieves executable guidelines that strengthen the City’s unique, regional identity from the present to the future. Attachment: Art Builds Community Presentation 60  Equity and Public Safety Commission August 15,2022 City of South San Francisco Public Art Master Plan 61   Gail Goldman Policy and Funding Amanda Rawson Project Manager Quynh-Mai Nguyen Creative Community Engagelment Barbara Goldstein Policy and Funding 62  Create Create a public art plan that includes a vision,mission statement,objectives/ guiding principles,and recommendations. Gather Gather community input through interactive art engagement activities. Invite Invite city residents,business owners,workers,developers,community leaders to share and explore ideas for an arts district. Provide Provide a set of goals,policies,and objectives that will provide guidance for the development and enhancement of the public art inventory and cultural arts programs. Develop Develop a public art master plan that will align with the City's general plan update. 63  ▪Visited and toured SSF with staff in June ▪Meet with internal stakeholders & Public Art Master plan steering committee ▪Developed a survey ▪Informative Webinar Project Initiation & Community Engagement Upcoming Pop-Up Events •Friday, August 19 Encanto Movie Night •Saturday, September 24 Concert in the Park •Saturday, October 15 Day of the Dead 64 What's Next •Where would you like to see public art and arts and cultural activities take place in South San Francisco? •Where do you like to take visitors when they visit South San Francisco? •Where do people tend to gather to celebrate special events in South San Francisco? 65 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-703 Agenda Date:8/15/2022 Version:1 Item #:6. Discussion and Feedback on Workplan and Formation of Subcommittees City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™66 Commission on Equity and Public Safety Proposed 2022 – 2023 Workplan The Commission on Equity and Public Safety has identified multiple areas of City government that they are interested in exploring. However, to keep the scope of work manageable, City staff recommends that the Commission focus on policing in its first year. The Commission has expressed interest in examining multiple aspects of policing, including policing and mental health, policing data on stops, arrests, and interactions, and more. The proposed 2022 – 2023 Workplan incorporates these priority areas from the Commission on Equity and Public Safety and from the previous Commission on Racial and Social Equity. The Commission may also review materials as requested by staff, for example, by reviewing the Public Arts Master Plan with an equity lens. Over the course of the first year, additional requests may arise from City staff, new topics may come from community complaints or feedback, and additional topics may be considered. The schedule included below is also a sample schedule and is subject to change. In addition to a yearly Workplan, the Commission on Equity and Public Safety will write a report at the end of the year summarizing their work to City Council. In Year 2, the Commission may wish to address additional subject areas. Workplan: 1. Policing a. Examine and make recommendations on different aspects of policing in South San Francisco, including: i. The intersection of policing and mental health, including the criminalization of mental illness. This may include presentations from the SSFPD Mental Health Clinician, SSFPD officers (for example, to discuss Crisis Intervention Training), the SMC Sheriff, the SMC SMART Team, the CAHOOTS program in Oregon, and others ii. Data on policing in SSF, including data on arrests, stops (as required for the Racial Identity Profiling Act), emergency calls, interactions, and demographics for all categories iii. Policing and juvenile justice, including current and former juvenile justice programs and the SMC Police Athletic League diversion program for juveniles. This was recommended by the previous Commission on Racial and Social Equity. 1. Data on the School Liaison Officer program in the School District iv. Restorative Justice, including training and information from relevant practitioners 2. Complaints about City personnel a. Receive, refer, at time times review complaints about City employees. Residents may submit a complaint online or at a meeting to the Commission, and the Commission will refer the complaint to HR. In very specific cases as prescribed by state law, the Commission may be able to review investigations into police personnel. 3. Respond to Requests for Review from Staff, as needed a. Public Art Master Plan 67 i. Receive a presentation on the Public Art Master Plan and provide community input with an equity lens. b. Climate Action Plan i. Provide community input with an equity lens c. Economic Advancement Center i. Receive a presentation on activities at the Economic Advancement Center and assist in determining how to spend grant monies, with an equity lens 4. Community participation a. Provide outreach to the community to invite them to participate regularly in meetings and activities of the Commission. b. Provide additional spaces for community members to voice their concerns, as intended by the previous Commission on Racial and Social Equity. This could be accomplished through a variety of methods, including community forums, listening sessions, and others. 5. Retreat a. Plan a retreat for Commission members to spend time community-building and expanding their knowledge of diversity and inclusion. 6. Training a. Additional training includes: i. Various Police Department initiatives ii. Employee relations laws, Myers-Melias-Brown Act, Public Safety Officers Bill of Rights, Firefighters Bill of Rights iii. Complaint process iv. Other trainings as needed 68 Sample Schedule – subject to change See also attached Excel schedule Month Activity Type Subject August Presentation Policing: -Overall introduction -Historical and Generational Effects of Policing Presentation Recommendations Public Art Master Plan Discussion Workplan September Training Labor Laws Training Complaints process Training Policing Terms Activity Police Department visit Activity Police Ride-Alongs Presentation Recommendations Police mental health training, CIT training, and trauma- informed policing October Presentation Recommendations SSFPD Mental Health Clinician Presentation Recommendations Climate Action Plan November Presentation SMC SMART Presentation CAHOOTS Recommendations Mental health recommendations for SSF December Presentation SSFPD RIPA data and other data on interactions Presentation SMC Sheriff January Retreat Retreat Presentation Expert on data-driven best policing practices Presentation Recommendations Economic Advancement Center February Presentation Restorative Justice best practices Recommendations Data-driven policing recommendations for SSF March Presentation Promotores Discuss Community listening sessions/open house April Discuss Results of community listening sessions May Presentation Policing and youth best practices Presentation School Liaison Officer program Discuss Discuss policing and youth with Youth Commission June Recommendations Policing and youth recommendations Discuss Year 1 Final Report July Presentation SSFPD on active shooter situations Discuss Year 1 Final Report 69 Commission on Equity and Public Safety - Year 1 Workplan *DRAFT* Input column 1 Calculated column *This schedule focuses on major activities and doesn't include all trainings and discussions Category TASK NAME START DATE END DATE MONTHS Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Introduction Intro to PD 15-Aug-22 15-Aug-22 1 Historical Effects of Policing presentation 15-Aug-22 15-Aug-22 1 PD Visit 01-Sep-22 30-Sep-22 1 Police Ride-Alongs 01-Sep-22 30-Sep-22 1 Mental Health Mental health and CIT Training for Officers presentation 19-Sep-22 19-Sep-22 1 Mental Health Clinician presentation 17-Oct-22 17-Oct-22 1 Mental Health Experts presentation 21-Nov-22 21-Nov-22 1 Recommendations 15-Sep-22 21-Nov-22 3 Data-driven Best Practices SSFPD Data presentation 19-Dec-22 19-Dec-22 1 SMC Sheriff presentation 19-Dec-22 19-Dec-22 1 Experts presentation 16-Jan-23 16-Jan-23 1 Restorative Justice presentation 20-Feb-23 20-Feb-23 1 Recommendations 19-Dec-22 20-Feb-23 3 Retreat Retreat 01-Jan-23 31-Jan-23 1 Community Events Promotores presentation 20-Mar-23 20-Mar-23 1 Conduct sessions 01-Mar-23 31-Mar-23 1 Process sessions 17-Apr-23 17-Apr-23 1 Youth Experts presentation 15-May-23 15-May-23 1 School Liaison Officer program presentation 15-May-23 15-May-23 1 Discussion with Youth Commission 15-May-23 15-May-23 1 Recommendations 15-May-23 19-Jun-23 2 2022 2023 Project start date:15-Aug-22 70 City of South San Francisco Legislation Text P.O. Box 711 (City Hall, 400 Grand Avenue) South San Francisco, CA File #:22-710 Agenda Date:8/15/2022 Version:1 Item #:7. Presentation from Commissioner Flores on Guiding Language for the Commission and Discussion of Draft Bylaws City of South San Francisco Printed on 8/11/2022Page 1 of 1 powered by Legistar™71 SSF Commission on Equity and Public Safety Overview and Proposed Work Plan by Jasmin T. Flores, Commissioner 15 August 2022 72 1OKRs: Objectives & Key Results 2KPIs: Key Performance Indices 3POAs: Plan of Action Background & Rationale: Acknowledgement of equity and public safety as necessary to optimize success 1OKRs: Training, education, orientation, team-building; Work Plan development; target Top Area of Focus with sub-areas Methodology & Strategy: Relationship-building; needs assessment; data & outcomes review; evaluation 2KPIs: Relevance, timeliness, utility; attendance and participation; formation of sub-groups and 3POA Mission & Vision: Equity-centricity to improve lives Bird’s Eye View 73 To -Do List NEAR-TERM ONGOING Team-building Orientation, education, training Ensure consensus on selected Top Area of Focus and categorize 2-3 sub-areas within: Healthy Law Enforcement (HLE), per guidance from City Mgr Futrell and Mayoral Council Review and update administrative guidance documents for relevant value Develop HLE subgroups comprised of 2 Commissioners + 1 Councilperson to: 1.Develop a Plan of Action with timeline 2.Obtain and review relevant data 3.Create draft report and recommendations to discuss with entire Commission for finalization and submission Relationship-building with identified relevant stakeholders: contracted 3rd party vendors; governance, commerce; faith groups; citizenry-at-large TBD In process Completed LEGEND: 74 CITY OF SOUTH SAN FRANCISCO COMMISSION ON EQUITY AND PUBLIC SAFETY BYLAWS ARTICLE I Purpose A. Establishment: The Commission on Equity and Public Safety (hereinafter called the “Commission”) was established by an ordinance (Chapter 2.83 of Title 2 of the South San Francisco Municipal Code) passed by the City Council on February 23, 2022. B. The Commission on Equity and Public Safety is organized to make recommendations regarding policies and procedures that impact equity, safety, and security across City departments. This Commission bolsters community participation and decision making and increases transparency and accountability. The Commission on Equity and Public Safety focuses on a holistic approach to community safety and applies an equity lens to advance equitable practices in housing, social services, policing, and other areas. ARTICLE II Composition A. Membership: The Commission shall consist of a maximum of 7 members, plus one alternate. Members of the Commission shall be residents of South San Francisco. In making appointments, the City Council shall consider diverse and active community members of integrity and commitment to racial and social equity representing the diversity of South San Francisco. B. Selection: The City Council shall appoint the members of the Commission. Each Councilmember shall appoint one member and is not limited to selecting candidates from their District. The remaining two members and one alternate shall be appointed by a majority of the City Council. Members of the Commission appointed by an individual Councilmember may be removed by the Councilmember who appointed them. Members of the Commission appointed by a majority of the City Council may be removed by a majority of the City Council. C. Terms: Except as provided in “Limitation of terms” below, the term of each member of the Commission shall be four years and until a successor is appointed and qualified; however, terms shall be staggered and members shall be appointed to either an initial four-year or -two year term to allow for staggered terms. Terms shall expire in even-numbered years. Terms of members of the Commission appointed by an individual Councilmember shall coincide with the term of the Councilmember who appointed them. D. Limitation of terms: Commission members shall be limited to three consecutive terms. For purposes of calculating consecutive terms, service of at least two years plus one day during a term shall be counted as a complete term; all prior continuous service of existing Commission member shall be counted. Upon serving the maximum number of consecutive terms, a Commission member shall not be eligible for re-appointment to the Commission for a period of two years. If a vacancy occurs on the Commission, the alternate shall serve the remaining unexpired term of the former incumbent. If an additional vacancy occurs, the City Council shall appoint an individual to serve the remaining unexpired term. 75 E. Officers: At the first meeting of the Commission and the first meeting of each calendar year, the Commission shall elect a Chairperson and a Vice Chairperson. The term of said offices shall be one year. The Vice Chairperson shall serve as chair in the absence of the Chairperson. The City’s Chief Equity and Inclusion Officer or designee shall serve as Commission Secretary. ARTICLE III Meetings A. Regular meetings: The Commission shall hold regular meetings on the third Monday of every month. It is expected that each member will contribute and provide meaningful input on the topics on the meeting agenda. The Chairperson will collaborate with the Secretary to establish meeting agendas. Individual Commission members may suggest topics to be placed on a meeting agenda during a public meeting. B. Special meetings: The Commission may meet more frequently than prescribed in subsection (A) to address identified issues related to racial or social equity or special circumstances. C. Subcommittees: The Commission may create committees and/or subcommittees to review data, develop a plan to assess the areas of concern with respect to systemic racism within South San Francisco, and provide input or recommendations to the entire Commission and/or the City Manager and City Council. D. Quorum: A majority of the then-serving members of the Commission shall constitute a quorum. E. Brown Act: All meetings of the Commission shall be open to the public and comply with the Ralph M. Brown Act (California Government Code section 54950 et seq.). F. Holidays: If the day designated as a regular, adjourned regular, special or study meeting falls upon a legal holiday, the Commission shall meet upon the next succeeding day which is not a holiday unless otherwise ordered by the Commission. G. Bylaws: The Commission may create, amend, and repeal its own bylaws or otherwise establish rules of procedure and other rules for the conduct of its business by resolution. H. Minutes: The Secretary of the Commission shall ensure the preparation and maintenance of minutes of the business conducted and actions taken by the Commission. I. Compensation: Members of the Commission shall be eligible for a stipend as provided for in Chapter 2.84. J. Attendance at meetings: Commission members are expected to attend all regular and special Commission meetings. Commission members may be removed by a majority vote of the City Council following three excused or two unexcused absences for such meetings during the course of one fiscal year. An absence is considered excused when a Commission member notifies the Secretary of the intended absence at least twenty-four hours prior to the scheduled meeting time. All other absences are considered unexcused. ARTICLE V Commission roles and responsibilities A. Advisory body: The Commission shall be an advisory body to the City Manager and City Council on matters relating to community equity and safety, applying an equity lens to community issues and fostering a sense of safety. The Commission’s role includes, but is not limited to, 76 carrying out and, as applicable, making recommendations to the City Manager with respect to the following tasks: a. Diversity, equity, inclusion, and belonging: The Commission will identify areas to improve equity, diversity, inclusion, and belonging in all areas of City processes and public safety and make appropriate recommendations to the City Manager. Any policy or procedure that is not simply administrative and is under City Council’s purview will be brought to City Council for discussion and approval. b. Public safety services: The Commission will recommend appropriate changes of public safety and equity policies and procedures toward the goals of safeguarding the rights of persons and promoting higher standards of competency, efficiency and justice in the provision of equitable community public safety services. c. Youth in the criminal justice system: The Commission may recommend policies and practices and advocate for early intervention strategies that minimize involvement of youth in the criminal justice system. d. Liaison for the community; The Commission will act as a liaison between the community and City staff, offering strategies to develop and implement sound community public safety concepts, increase public awareness, and further efforts of transparency and accountability. e. Other arenas: The Commission will utilize community voice not only to address concerns regarding policing but also other equity and public safety arenas that impact quality of life and safeguard against disaster, crime, and other threats or danger to civilian protections. f. Community connections: The Commission will connect with community networks and community-based organizations as necessary in pursuit of its goals. g. Report-back: The Commission will periodically share its efforts externally through updates on the City website and social media, through community meetings or other outreach efforts as necessary, and through an annual written report to the City Manager and City Council concerning its priorities and progress. The report will include an annual work plan with progress on initiatives. h. Police-community relations: The Commission will promote positive police-community relations in an effort to provide better services and expectations from the community and police. i. Complaints: The Commission will provide an alternative channel for members of the public to file a complaint regarding compliance with City policies and applicable laws by City personnel, as follows: i. The Commission will receive complaints regarding South San Francisco personnel alleging failure to comply with City policies and applicable laws. The Commission shall refer such complaints to the City’s Human Resources Department. ii. The Commission will not investigate complaints received. In consultation with the City Attorney’s Office, the Human Resources Department will determine the appropriate form of investigation and assign an investigator. iii. The complaint and investigation process shall be designed to respect the rights of both complainants and the City personnel who is the subject of the 77 complaint, and shall comply with applicable federal and state law, including California laws governing general law cities and Government Code section 3300 et seq., and bargaining agreements. The complaint and investigation process shall also maintain the confidentiality of the complainant to the extent possible. iv. For complaints made directly to the Commission, the Commission may receive updates only on the assignment of a complaint to an investigator and the identity of the investigator, investigation completion date, whether the complaint was substantiated, and any remedial actions taken. “Remedial actions” do not include discipline or other personnel info, but may include certain remedy to the complainant such as, for example only, whether a citation is dismissed. v. The foregoing process shall not alter existing procedures relating to filing complaints with the City. Complaints made by City personnel related to matters within the course of employment shall be made in accordance with the City’s existing policies and procedures. vi. The City Council may adopt additional policies and procedures governing the Commission’s receipt, referral, and review of complaints. j. Records review: In instances where investigatory files and related material are considered public records under California Penal Code sections 832.5 and 832.7, the Commission shall have the ability to review records and files relating to the investigation and the outcome of the investigation when the records, files or outcome are considered public records. Such records and files shall only be provided to the Commission upon conclusion of the investigation or after all administrative and judicial appeals have been exhausted, if required by applicable state law. i. The Commission may ask questions and make policy recommendations for future investigations, but in no event shall the Commission make independent decisions, or determine or make recommendations regarding specific disciplinary actions or related outcomes. k. Data: The Commission will review data related to equity and public safety. l. Work plan: The Commission will submit a yearly work plan to the City Manager and City Council in order to ensure a manageable scope of work. The Commission will also submit an annual report including the work plan and progress made on initiatives. ARTICLE VI Purpose and Guiding Language A. Background & Rationale: Acknowledgment of equity and public safety as necessary to optimize success B. Mission: The South San Francisco Commission on Equity and Public Safety aims to proactively advance equity in the City’s internal and external processes, as well as to recommend policy and program changes to overcome institutional inequities in housing, employment, education, policing, healthcare (including mental health and addiction services), accessibility, other social services, development, and any other equity-related area in the city. The Commission also provides a community space where the people have a seat at the table. 78 a. This Commission builds on and draws from the previous SSF Commission on Racial and Social Equity, which met for one year and produced a Final Report and Racial and Social Equity Action Plan. C. Vision: Government and other institutions within the city proactively address structural racism, ageism, sexism, misogyny, homophobia, transphobia, xenophobia, ableism, and other oppressions to promote social equity and equality. Government institutions have increased transparency and accountability to the community. This will contribute to a community in which all residents with marginalized identities, residents of color, and historically disenfranchised community members are safe, feel a sense of belonging, have abundant opportunities, and reach their full potential. D. Objectives & Key Results: Training, education, orientation, team-building; Workplan development; target Top Area of Focus with sub-areas E. Key Performance Indices: Relevance, timeliness, utility; attendance and participation; formation of sub-groups and Plan of Action F. Methodology & Strategy: Relationship-building; needs assessment; data & outcomes review; evaluation G. Group agreements: The Commission operates with the following group agreements: a. Focus on our common goal b. Build and strengthen partnerships and community relationships c. Be open to new ideas and perspectives d. Participate and be self-aware e. Be prepared for uncomfortable conversations f. Calling IN versus calling OUT g. Acknowledge intent, address impact h. Foster psychological safety and a safe space for discussion H. Levers of change Framework: The Commission plans to effect change by making recommendations in the following arenas: a. Programs: The services provided b. Policies: Regulations, institutional procedures, how resources are distributed/targeted to neighborhoods and residents c. Practices, Approach, and Culture: How services are provided; when/why and how community engagement happens; recruitment, hiring, training, and professional development d. Processes: Internal procedures related to programs and policies 79