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HomeMy WebLinkAboutReso 59-2007 RESOLUTION NO. 59-2007 CITY COUNCIL, CITY OF SOUTH SAN FRANCISCO, STATE OF CALIFORNIA A RESOLUTION APPROVING PERSONNEL CHANGES, INCLUDING CLASSIFICATION DESCRIPTIONS, ADJUSTMENTS TO SALARY SCHEDULES, CHANGES IN UNIT DESIGNATIONS AND/OR TITLE CHANGES. WHEREAS, staff desires approval of personnel changes, including classification descriptions and adjustments to salary schedules. NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of South San Francisco that the City Council approves personnel changes, including titles, classification descriptions and adjustments to salary ranges for the positions of Planning Technician, Library Program Manager, Literacy Services Coordinator, Management Analyst I, Police Records Manager and Human Resources Technician, as shown in the attached Exhibit A and B. * * * * * I hereby certify that the foregoing Resolution was regularly introduced and adopted by the City Council of the City of South San Francisco at a regular meeting held on the 13th day of June, 2007 by the following vote: AYES: Councilmembers Mark N. Addiego, Joseph A. Femekes and Karyl Matsumoto, Vice Mayor Pedro Gonzalez and Mayor Richard A. Garbarino NOES: None ABSTAIN: None ABSENT: None ATTEST: J:u~ Interim CIty Cler City of South San Francisco Exhibit A Below are the proposed salary ranges for each of the classifications listed in the staff report requiring the adoption of a new salary range. The salary changes would be effective for the pay period including July 1, 2007. Please note that these ranges are not inclusive of any COLAs already agreed-upon by the bargaining units. In addition, these salary ranges may have some minor fine-tuning when entered into the payroll system. Planning Technician........................... .................. .................. Library Pro gram Manager ..................................................... Literacy Services Coordinator............................................... Management Analyst 1........................................................... Police Records Manager . ...................................................... Emergency Medical Services (EMS) Captain......................... Human Resources Technician................................................ $5,134 to $6,240 $5,886 to $7,155 $4,595 to $5,585 $5,316 to $6,462 $6,907 to $8,396 $7,559 to $9,187 $4,219 to $5,129 Exhibit B Attachments Class Descriptions for: 1. Planning Technician 2. Library Program Manager 3. Literacy Services Coordinator 4. Management Analyst I 5. Police Records Manager 6. Emergency Medical Services (EMS) Captain 7. Human Resources Technician City of South San Francisco Human Resources Department Planning Technician Class Description Def"mition Under general supervision, provides technical and general information for planning applications, planning inspection, zoning codes, inspection procedures, and permit processes; checks applications for completeness; calculates fees and processes over-the-counter planning applications. The position also provides assistance to the public and support to professional staff by processing development applications and technical reviews; providing technical assistance to the public on general land use and zoning regulations; and gathering information and conducting research from County records and other sources including basic GIS mapping tools; performs related work as required. Distinguishing Characteristics This is a bridge class in the planning field in which an incumbent with well-developed office skills and some familiarity with the technical work becomes competent to perform the day-to- day counter and phone responsibilities of providing development, zoning code, and planning information to developers, design professionals, and the public. This class is distinguished from the Principal, Senior & Associate Planner classifications in that the latter are professional and/or technical specialists in their areas of expertise. With experience and expertise, an incumbent may qualify to promote to an entry-level planner classification. Typical and Important Duties 1. Provides information regarding development, planning requirements, housing, code enforcement, building inspection, and related processes at the public counter or on the telephone. 2. Interprets and applies specific zoning codes, rules, and regulations related to urban planning and general questions. 3. Receives plans and related documents for review, ensures that the applications and sets of plans are complete and contain the required information; ensures that applicants possess appropriate documentation. 4. Reviews, approves, and issues less complicated sign permits and home occupancy business licenses over the counter; verifies the accuracy and completeness of information in accordance with Division guidelines; and assists applicants in completing the permit application process. 5. Calculates fees; collects funds and issues receipts. 6. Responds to questions about project and plan check progress; explains procedures to applicants (owners, contractors, developers) and the general public. 7. Routes plans and monitors progress of planning reviews City of South San Francisco Planning Technician Class Description Page 3 · Organize own work, set priorities; meet critical deadlines, and follow-up on assignments with minimal direction. · Represent the City effectively in contacts with representatives of other agencies, City departments, and the public. · Take a proactive approach to customer service issues. · Make process improvement changes to streamline procedures. · Work in a safe manner, following City safety practices and procedures. · Maintain confidentiality regarding sensitive information. Skill In: · Entering and retrieving data from a computer with sufficient speed and accuracy to perform assigned work. · Performing accurate arithmetic calculations. · Speaking effectively to communicate in person and over the phone. Exoerience and Traininl! Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: EXlJerience: Two years of clerical support experience that relates to land use regulations; the planning process or mapping that included six months of experience involving public contact. Or One year of sub-professional experience in planning, or a related field that included six months of experience involving public contact. Traininl!: Equivalent to graduation from high school. Licenses and Certificates All licenses and certificates must be maintained as a condition of employment. · Possession of, or ability to obtain, an appropriate, valid California driver's license and a satisfactory driving record. City of South San Francisco Human Resources Department Library Program Manager Class Description Det"mition This is the highest class in the professional librarian series. Positions in this class are assigned the supervision of a primary library program such as adult reference; technical processing; children's services; circulation, and the branch library. Incumbents work under the general direction of the Library Director and supervise full-time, part-time, and volunteer staff. Positions in this class may serve as Library Director in the department head's absence; does related work as required. Distinguishing Characteristics This classification differs from that of Librarian II by the comprehensiveness and complexity of the programs administered, requiring the possession of a higher degree of technical knowledge and/or supervisory responsibilities. The programs assigned to positions at this level provide services to both the Main Library and the branch facility. Typical and Important Duties 1. Manages the operations of a primary Library program; directly performs work connected with program activities. 2. Supervises assigned staff by scheduling, assigning and prioritizing work; training; conducts performance evaluations; takes or recommends actions regarding hiring, promotion, time off, and discipline. 3. Coordinates assigned functions with other Library operating units and other library systems. 4. Accesses community needs and interests, and develops resources to meet them. 5. Promotes patron usage of facilities and involvement in programs. 6. Plans and implements the Library's computer system; provides for maintenance and staff training. 7. Assists in the development of library policies and procedures; provides for their implementation. 8. Responds to and resolves patron complaints and inquiries, as well as incident reports. 9. Performs and supervises library collection development and activities. 10. Monitors and determines budgetary needs and expenditures. 11. Maintains records, prepares reports, and compiles statistical information. 12. Orients patrons and provides training on the usage of reference tools and other library resources. 13. Manages equipment and facilities. 14. Represents the Department on committees and at meetings, as appropriate. City of South San Francisco Library Program Manager Class Description Page 3 Experience and Training Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of progressively more responsible professional library experience, with two years in a supervisory capacity. Training: A bachelor's degree from an accredited college or university and a master's degree in library science from a college or university accredited by the American Library Association. Licenses and Certificates All licenses and certificates must be maintained as a condition of employment. · Possession of, or ability to obtain, a valid, appropriate California driver's license and a satisfactory driving record. Special Requirements Essential duties require the following physical skills and work environment: Physical Skills: Able to use standard office equipment, including a computer; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated or standing position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, to train, and to make public presentations; lift and carry 35 pound boxes, files, and materials. Work Environment: Mobility to work in a typical office and library setting. Ability to: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; work protracted and irregular hours and evening meetings or off- shift work for meeting attendance or participation in specific projects or programs. Approved: Revised Date: Former Titles: Abolished: Bargaining Unit: ADA Review: DOT: Physical: Status: EEOC Category: Job Code: July 1997 August 1998, June 2003 Mid-management 1994/95,2002,2003 No Class 4 Classified! exempt EFI5\EJ2 M235 ADA Documentation of Essential Duties 1. SDE 2. SDE 3; MAE 4. MAE City of South San Francisco Human Resources Department Literacy Services Coordinator Class Description Def'mition Under general direction, performs responsible administrative, coordinating, and technical duties in one of the four services offered by the Library's literacy programs: adult, children, tutor/student coordination, and computer services; and does related work as required. Distinguishing Characteristics This classification is distinguished from all other Library classifications by its responsibility for program development and implementation in coordinating the day-to-day operation of a literacy program, and by the degree of initiative and independence necessary to oversee the coordination of resources and materials. Incumbents must exercise considerable initiative and judgment, have good communication and assessment skills, and be able to work accurately and independently. Some positions need to be familiar with practices and materials used to teach adults with reading and writing difficulties. The complexity of program development and outreach efforts requires a high degree of technical knowledge and educational preparation. Not every position will perform each duty indicated below. Typical and Important Duties 1. Works cooperatively with colleagues, volunteers, and participants; develops relationships with other agencies to ensure that necessary services are provided to clients. 2. Coordinates the delivery of educational services for adults and/or children; performs student portfolio assessments to measure student progress and develop participants' personal goals and objectives. 3. Manages the delivery of tutoring and support services for adult learners in the program; performs student intake and assessment; matches students with tutors; coordinates tutor training and monthly in-service meetings; evaluates and updates training process; oversees assessment process to measure learner progress; provides ongoing consultation and support to tutors and learners; publishes by-monthly tutor and student newsletters; recommends materials and techniques to be used in tutoring; coordinates at least 2 social and recognition events per year. 4. Coordinates participant advisory committee; leads focus groups. 5. Recruits and trains other instructors in delivering the functional curriculum through multiple intelligence modalities. 6. Trains tutors and volunteers; researches practices and materials to improve literacy skills. 7. Supervises and evaluates volunteers; assist in recruitment, interviewing, and selection, ensures that orientation includes the philosophy of the center, policies, and programs. City of South San Francisco Literacy Services Coordinator Class Description Page 3 · Learn, interpret, and accurately apply City and departmental rules and regulations. · Direct volunteers and others in supporting the participant's learning process. · Conduct interviews effectively in order to assess reading, writing, and comprehension skills of adults and children. · Make presentations; conduct training activities. · Coordinate and facilitate effective meetings. · Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions. · Assist in the program planning of goals and objectives. · Link community needs with resources available. · Maintain accurate records and documentation on participants and other relevant data. · Independently carry out assignments; organize own work, set priorities, meet critical deadlines, and follow-up on assignments with a minimum of direction. · Establish and maintain cooperative and professional working relationship with staff, community members, and all partners. · Acquire a thorough knowledge of City policies and of community needs and interests, and of resources available to meet them. · Apply computer programs to the assigned function. · Use English and a second language (as identified) effectively to communicate in person, over the telephone, and in writing. · Represent the City effectively in contacts with representatives of other agencies, community groups, departments, and the public. · Take a proactive approach to customer service issues. · Work in a safe manner, following City safety practices and procedures. · Maintain confidentiality regarding sensitive information. Skill in: · Some positions require skill in speaking and writing fluently in English and a second language. · Word processing and database management at a speed and accuracy sufficient to perform assigned work. · Rapid note taking and accurate transcription of own notes. Experience and Training Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of progressively more responsible professional experience in an adult literacy, adult education, or an educational setting. Training: A bachelor's degree from an accredited college or university with major coursework in education, social science, human services, or a related field. City of South San Francisco Literacy Services Coordinator Class Description Page 5 18. DAB 19. DAB 20. SDE 21. SDE 22. DAB 23. SDE City of South San Francisco Human Resources Department Management Analyst I Class Description Def"mition Under general supervision, provides administrative, program, project, and budgetary support to a department and/or program; plans, develops, and carries out specific programmatic responsibilities related to the department/program to which assigned; provides administrative, program, project, and budgetary support; analyzes practices and procedures and makes recommendations for administrative and operational improvements; represents the program/department and the City in a variety of meetings and presentations; and does related work as assigned. Distinguishing Characteristics The Management Analyst I is the entry-level in this professional administrative support class series, assigned to one of several program areas or departments, fire education, community partnership, or healthy communities. Initially under close supervision, incumbents learn City, departmental, and programmatic policies and procedures and carry out specific administrative, departmental, and program support projects. As experience is gained, the work becomes more varied, is performed more independently, and may involve programmatic responsibilities. Some positions in this class are alternately staffed with the Management Analyst II classifications and, if alternately staffed, incumbents may advance to the higher-level class after gaining experience, demonstrating knowledge and skill, and consistently performing the work of the higher-level class. Assignments are often programmatic in nature, require strong communication, coordination and facilitation skills, significant analytical and writing skills, and may include budgetary, operational, staffing, and similar responsibilities. Direction of staff is not a primary responsibility; however, it may be required on a project or day-to-day basis. This class series is distinguished from other administrative support and professional classes within the City by the emphasis on the provision of a variety of general and often changing professional staff projects to a department rather than the requirement of a specific technical/professional discipline. Not every position will perform each duty indicated below. Incumbents work in one of the following areas: Fire Education: plans, organizes, and implements a public information program, as well as training and education programs. Community Partnership: implements a community collaborative with local community partners coordinating the day-to-day implementation of the community health initiative; manages a variety or projects and grants; writes and submits proposals; monitors grant programs; and submits financial monitoring updates meeting specific timelines. Healthy Communities: plans, organizes, and implements a community health initiative with local community partners coordinating the day-to-day implementation of the community health City of South San Francisco Management Analyst I Class Description Page 3 variety or projects and grants; writes and submits proposals; monitors grant programs; and submits financial monitoring updates meeting specific timelines. 4. Develops and implements evaluation tools to identify program effectiveness, including developing assessment instruments; makes recommendations, and compiles reports. 5. Organizes and facilitates community and other meetings; prepares and delivers oral presentations and reports to local groups and governmental bodies; mentors teams. 6. Conducts a variety of analytical and operational studies regarding departmental activities; evaluates alternatives, makes recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval. 7. Develops sustainability plans; researches grant opportunities; prepares and submits grant applications. 8. Develops community profiles on specific programs; assists in the development and implementation of program evaluations for proposals and projects. 9. Compiles, analyzes, and shares relevant resources, experiences, and best practices in support of each local community health initiative. 10. Prepares and submits technical, statistical, fiscal, narrative, and special reports; prepares a variety of and other reports, utilizing data from a variety of sources, which requires compilation and summarization. 11. Directs and participates in the development of the department or program's annual budget; monitors monthly expenditures making adjustments as necessary. 12. Reviews changes in laws, regulations, and guidelines for their effect upon departmental activities; evaluates the effect of such changes and recommends changes to policies and procedures as required for compliance. 13. Prepares a variety of reports, draft letters, and materials for the department, City Council, and other agencies; drafts and completes final contracts, general correspondence, procedures, informational handouts, press releases, and other written materials. 14. Prepares and submits a variety of statistical, fiscal, payroll, personnel, narrative, and other reports, utilizing data from a variety of sources, which requires compilation and summarization. 15. Prepares materials for and delivers lectures and demonstrations to City staff and the public; formulates lessons plans, develop standards, and conducts training. 16. May direct or supervise the work of a small support staff on a project or day-to-day basis; plans, assigns, and reviews work and trains staff in work procedures. 17. Performs related duties and responsibilities as assigned. Job-related Qualifications Knowledge of · Principles and practices of project management, administrative analysis, and report preparation. · Techniques for the preparation of informational and educational materials. · Applicable federal, state, and local laws, regulations, and reporting requirements. · Principles and practices of budget development and administration. City of South San Francisco Management Analyst I Class Description Page 5 Skill in: · Speak and write fluently in English and a second language. · Rapid note taking and accurate transcription of own notes. · Word processing and database management at a speed and accuracy sufficient to perform assigned work. Experience and Training Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience · For fire education position, three years of progressively more responsible professional, paraprofessional, intern, or related experience in providing a variety of administrative, management, and/or budgetary experience, preferably in a public agency setting. College- level course work described below in a field related to the work may be substituted with two years of education for one year of professional-level experience. · For community partnership and healthy communities position, four years of progressively more responsible community-based organization experience. Training: · Additional experience as described above may be substituted with two years of education for one year of professional-level experience. · For fire education position, a bachelor's degree from an accredited college or university with major coursework business or public administration, public policy, public information, political science, or a closely related field to the assigned work. · For community partnership and healthy communities position, a bachelor's degree from an accredited college or university with major coursework in community health, social work, or a related field. In exchange for the experience requirement, a master's degree in Public Health with at least two years of increasingly responsible experience in a community-based organization may be substituted for up to two years of the experience requirement. Licenses and Certificates All licenses and certificates must be maintained as a condition of employment. · Possession of, or ability to obtain, a valid, appropriate California driver's license and a satisfactory driving record. · Some positions are required to have daily access to own transportation. Special Requirements Essential duties require the following physical skills and work environment: Physical Skills: Able to use standard office equipment, sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated or standing position for prolonged periods of time, strength to lift and carry presentation materials, strength to lift and carry 35 pounds; City of South San Francisco Human Resources Department Police Records Manager Class Description Defmition Under general direction, manages the Records and Property/Evidence units; selects, trains, supervises, and evaluates all civilian employees in the assigned units; and performs all other related duties as assigned. Distinguishing Characteristics An employee in this classification will supervise all civilian personnel in the units assigned. This classification is distinguished from the next lower level through its responsibilities for the management and supervision of employees. Work is performed with considerable independence under the direction of a division commander. Typical and Important Duties 1. Manages all activities of the Records and Property/Evidence units, including, implementing applicable policies, planning and organizing both short-term and long-term programs, assigning, prioritizing, and reviewing work. 2. Conducts internal affairs and background investigations relating to assigned employees. 3. Establishes and monitors systems relating to the processing and maintenance of police reports and the maintenance of property and evidence. 4. Attends and participates in management staff meetings; provides input on policy matters. 5. Prepares and administers the budget for the units. 6. Reviews the work of subordinates to insure compliance with departmental policies and standards. 7. Develops and implements and maintains specific policies and procedures for increased efficiency and effectiveness within the division. 8. Updates systems for handling transmittal of bail monies, handling of criminal registrants, forms control and storage, screening and distribution of correspondence, and collection and dissemination of technical and instructional data relating to existing and planned computer systems. 9. Selects, trains, and evaluates subordinate staff. 10. Completes detailed and complex periodic statistical reports for submission to department and City employees and to state, federal, and other agencies. 11. Performs records and evidence duties, as needed. 12. Serves as division commander on a rotational basis as appropriate. 13. Performs related duties and responsibilities as assigned. City of South San Francisco Police Records Manager Class Description Page 3 Experience: Three years of progressively more responsible experience in the maintenance of police records, with at least one year in a lead or supervisory capacity. Training: Equivalent to graduation from high school, supplemented by 60 units of college-level courses. Licenses and Certificates All licenses and certificates must be maintained as a condition of employment. · Possession of, or ability to obtain, a valid, appropriate California driver's license and a satisfactory driving record. Special Requirements Essential duties require the following physical skills and work environment: Physical Skills: Able to use standard office equipment, including a computer; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated or standing position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and to make public presentations; lift and carry 35 pound boxes, files, and materials. Work Environment: Mobility to work in a typical office and/or field setting. Ability to: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; work protracted and irregular hours and evening meetings or off- shift work for meeting attendance or participation in specific projects or programs; available for evening meetings. Approved: Revised Date: Former Titles: Abolished: Bargaining Unit: ADA Review: DOT: Physical: Status: EEOC Category: Job Code: April 1994 June 1999, September 2002, June 2003 Mid-management 1994/95,2002,2003 No Class 3 Classified/exempt EF4\EJ6 M290 ADA Documentation of Essential Duties 1. SDE 2. OAE 3. SDE 4. MWE 5. MWE 6. MAE 7. MDE City of South San Francisco Human Resources Department Emergency Medical Services (EMS) Captain Class Description Det"mition Under direction, monitors and assists with coordinating the department's Emergency Medical Services program, including community injury and illness prevention activities, first responder education and certification, continuous quality improvement activities, and compliance with local, state and federal EMS regulations; and does other related duties as assigned. Distinguishing Characteristics This is a specialized assignment classification in the paramedic/firefighter series, normally for a period of two-years or longer. Employees in this assignment normally work a 40-hour workweek, with a flexible schedule allowed to accommodate field evaluations. Typical and Important Duties 1. Coordinates the department's EMT instruction program. 2. Assists with the implementation of the department's community injury and illness prevention program. 3. Monitors individual paramedics continuing education needs and recommends necessary training or continuing education for individual staff members. 4. Monitors the status of employee licenses/certifications; and ensures that all are up-to-date. 5. Attends EMS meetings, as appropriate. 6. Reviews changes in laws, regulations, and guidelines for their effect upon program activities; evaluates the effect of such changes, and recommends changes to policies and procedures as required for compliance. 7. Provides paramedic training in a variety of technical and specialized areas. 8. Monitors the department's compliance with related local, state, and federal policies; ensures compliance; notifies appropriate staff of changes in laws and regulations and of any violations. 9. Prepares materials and delivers lectures and demonstrations to City staff and the public; formulates lessons plans, develop standards, and conducts training. 10. Conducts continuous quality assurance of all program activities, including but not limited to: PCR reports, paramedic field performance/skills, EMT performance/skills, and ambulance contract performance. 11. May do all of the following when observing field operations by responding to emergency medical calls, emergency rescues, fire alanns, public service calls, or other alanns, requiring the mitigation of a situation threatening life or property; applying Basic and Advanced Life Support techniques; attending to victims in emergency medical situations, using prescribed paramedic techniques; providing medical aid; administering drugs; giving injections; starting City of South San Francisco EMS Captain Class Description Page 3 · Establish and maintain cooperative relationships with those contacted in the course of work. · Take a proactive approach to customer service issues. · Make process improvement changes to streamline procedures. · Organize own work, set priorities, meet critical deadlines, and follow-up on assignments with a minimum of direction. · Effectively evaluate the technical skills of subordinate staff. · Perform assignments and maintain equipment in a safe manner; understand and enforce safety policies, rules, and regulations; coach others and enforce adherence to safety policies and procedures. · Maintain confidentiality regarding sensitive information. Skill in: · Word processing into standard computer format with speed and accuracy sufficient to perform assigned work. · Rapid note taking and accurate transcription of own notes. · Operating, using, and maintaining modem paramedic equipment. · Performing a variety of manipulative tasks with good dexterity. Experience and Training Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: · Four years of paramedic experience with at least two years as a South San Francisco Paramedic/Firefighter. Licenses and Certificates The following licenses or certifications must be maintained as a condition of employment: · Possession of an appropriate, valid California driver's license to drive fire apparatus. Must have medical clearance to maintain driver's license. Driving record will be checked periodically. · Possession ofa current State of California EMT-P license. · Must be a licensed paramedic and accredited by San Mateo County prior to the date of assignment and must have an EMT, ACLS, PALS, and BLS Instructor Certification within 6 months of assignment. · Possession of a CPR Instructor's Certificate. · Possession of current certification or successful completion of the equivalent of the following: · Pediatric Advanced Life Support (PALS) curriculum. · Life Support (BLS) and Advanced Cardiac Life support (ACLS) curriculum. · Pre-hospital Trauma Life Support (PHTLS) or Basic Trauma Life Support (BTLS) curriculum. City of South San Francisco Human Resources Department Human Resources Technician Class Description Dermition Under general supervision, provides paraprofessional support work in several human resources functional areas of recruitment and selection, training and organizational development, employee relations, benefits, communication, occupational health and safety, and special projects; provides difficult, technical and/or specialized office and administrative support to the human resources function; and does related work as required. Distinguishing Characteristics lIDs is a paraprofessional classification, requiring well-developed office support skills and the ability to independently apply technical and specialized rules, regulations, policies, procedures, and activities related to the human resources function. Assignments may be in any area of the human resources function, but will normally be somewhat specialized in a limited number of areas to ensure efficient service delivery to City departments and employees. lIDs class is distinguished from other City technical/office administrative support positions by its emphasis on the human resources function. It further differs from professional positions within the department by the responsible paraprofessional, technical, and recordkeeping duties, requiring the use of independent judgment and the constant contact with employees and the public. Some evening1 and weekend work is required. Typical and Important Duties 1. Interprets, applies, and explains questions concerning rules and regulations, policies and procedures, memoranda of understanding, employee benefits, and organizational development and training. 2. Provides support to the employee relations functions; researches proposals and issues with other agencies and through the internet; maintains a current knowledge of labor relations legislation, issues, and activities; interprets and applies collective bargaining language; coordinates grievance and complaint processes; drafts language for memoranda of understanding; takes and transcribes labor negotiations minutes; follows-up on identified negotiations issues. 3. Provides administrative support to organizational development and training functions; coordinates City-wide training; develops informational materials regarding training opportunities; schedules trainers and facilities; arranges for the reproduction and distribution of training materials; maintains records of employee attendance and progress; and assists in the selection of trainers and training programs. City of South San Francisco HR Technician Class Description Page 3 17. May train others in work procedures; may direct the work of hourly or volunteer staff on a project or day-to-day, short-term basis. 18. Prepares a variety of reports, records, correspondence, and other written materials. 19. Performs related duties and responsibilities as assigned. Job-related Qualifications U__ Knowledge of · Basic principles, practices, and concepts of human resources administration and record keeping in a public agency setting. · Standard office administrative practices and procedures, including the use of standard office equipment. · Business letter and report writing and the standard format for reports and correspondence. · Computer applications related to the work, including word processing, database, presentation, graphic, and spreadsheet applications. · Records management principles and practices. · Business arithmetic and basic statistical techniques. · Basic principles of equal employment opportunity and affirmative action. · Basic functions and activities of a City government. · Research techniques and practices. · Techniques for dealing effectively with the public and City staff, in person and over the telephone. · Newsletter publishing practices and procedures. Ability to: · Read, interpret, apply, and explain rules, regulations, policies, and procedures regarding the City's human resources activities. · Perform technical, specialized, complex, and difficult office administrative work requiring the use of independent judgement. · Analyze issues and resolve administrative and procedural problems. · Compose correspondence and reports independently or from brief instructions. · Establish, maintain, and research departmental files. · Make accurate arithmetic calculations. · Make oral and written presentations and reports, including drawing conclusions and formulating recommendations. · Write and edit employee publications. · Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions. · Use initiative and independent judgment within established procedural guidelines. · Organize own work, set priorities, and meet critical deadlines. · Maintain confidentiality regarding sensitive information. · Establish and maintain effective working relationships with applicants, employees, city officials, labor unions, and the general public. · Take a proactive approach to customer service issues. City of South San Francisco HR Technician Class Description Page 5 Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; maintain a neat and clean appearance; work protracted and irregular hours and evening meetings or off-shift work for meeting attendance or participation in specific projects or programs; available for evening meetings. Approved: Revised Date: Former Titles: Abolished: Bargaining Unit ADA Review: DOT: Physical: Status: EEOC Category: Job Code: July 1997 July 2000, May 2002, June 2003, June 2007 Personnel crer~ Personnel Technician Confidential 2000/01,2003 No Class 3 Classified/non-exempt EFl\EJ6 0265 ADA-Documentation of Essential Duties 1. SAE 2. SAE 3. SAE 4. SAE 5. SAE 6. SAE 7. MAE 8, MAE 9. SAE 10. SAE 11. SAE 12. SAE 13. SAE 14. SAE 15. SAE 16. SAE 17. MAE 18. SAE \\mulder\hr-sbared\admin\class descriptions\citywide\persolDleltecbnician.doc