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HomeMy WebLinkAboutP06-0025 Preliminary TDM Plan 03-13-2007 \"0<0-001--;) '1cr1 \-a(b" BRITANNIA FORBES RESEARCH CENTER PRELIMINARY TRANSPORTATION DEMAND MANAGEMENT PLAN -- I -.~~ . ..,.~. ,.~.::...:~~~_..2__,...,:.. . . Prepared for: SLOUGH ESTATES USA INC. and CITY OF SOUTH SAN FRANCISCO Prepared by: THE HOYT COMPANY III (916) 448-2440 March 13, 2007 TABLE OF CONTENTS EXECUTIVE SUMMARy................... ..................................................................................... i SUMMARY OF TDM MEASURES................. ................................................... .................... ii 1.0 INTRODUCTION AND PURPOSE............................................................ ...................1 2.0 TRANSPORTATION DEMAND MANAGEMENT GOALS.......................................1 3.0 EMPLOYEE MODE SPLIT EAST OF HIGHWAY 101.................................................2 Table 1 - Comparable Transportation Mode-Use Rates ..............................................3 Table 2 - Estimated Alternative Transportation Modes ..............................................3 4.0 PROJECT DESCRIPTION...............................................................................................4 Project Location Map................................................................................. ......................5 TDM Site Plan - Forbes Research Center (provided by DES Architects) ...................6 5.0 PARKING MANAGEMENT...................... .................................................................... 7 5.1 Parking Supply.................................... ...... ..............................................................7 5.2 Free Parking for Car and Vanpools and Clean Fuel Vehicles.............................7 5.3 Preferential Car and Vanpool Parking......................................... ......................... 7 5.4 Passenger Loading Zones................ ....................................................................... 7 6.0 CARPOOL AND V AN POOL RIDEMA TCHING SERVICE .......................................8 7.0 TRANSIT... .......................................................................................................................8 7.1 Shuttle Funding.......................................................................................................8 7.2 Direct Route to Transit................................. .......................................................... 9 7.3 Shuttle Services to Britannia Forbes Research Center .........................................9 Table 3 - Shuttle Service to Britannia Forbes Research Center ...........................9 Shuttle Service Maps (Caltrain and BART) ........................................................10 7.4 Shuttle / Bus Stops.............................. ....... ........................................................... .11 7.5 Caltrain ....... ......................................... ..................... .......................... ....... ........ ....11 7.6 Bay Area Rapid Transit (BART) ..........................................................................11 7.7 Sam Trans.... ................................................... ............ .......................................... ..11 7.8 Downtown Dasher Taxi Service ............................................. ................... ...... ....12 7.9 Ferry Service ..................... ................ ......... .......................................................... ..12 8.0 BICYCLE AND PEDESTRIAN AMENITIES ..............................................................12 8.1 Pedestrian Connections...................... ................... ..... ............. ............................ .12 8.2 Bicycle Parking - Long-Term and Short- Term...................................................12 Table 4 - Bicycle Parking Recommendation.......................................................13 8.3 Bicycle Connections ................................. ..................................................... ....... .13 8.4 Bicycle Resources ...................... .......................................................................... ..13 San Mateo County Bicycle Map......... ........................ ............ .............. .............. ..14 Bay Trails Bicycle Map.................... .................................................. .................. .15 8.5 Shower and Clothes Lockers................................................................................16 Table 5 - Proposed Shower and Locker Facilities ..............................................16 9. 0 TRANSPORTATION COORDINA TOR...................................................................... 16 10.0 COMMUTE INCENTIVES AND PROMOTIONS........... ......................................... ..17 10.1 Commuter Choice............................................................................................... ..17 10.2 Carpool Incentive Programs....................... ........... ..... ....................... ......... ........ .18 10.3 Van pool Incentive Programs... ............ ......... .................................................. .....18 10.4 Free Bridge Toll................................................................................................ .....19 10.5 Try Transit Program .......................... ...................... ................. .......................... ..19 10.6 511 T akeTransif'M Trip Planner...... ......................................... ......................... ...19 10.7 Commute Allowances.............................. ........................................................... .20 11.0 GUARANTEED EMERGENCY RIDE HOME PROGRAM .......................................20 12.0 AL TERNA TIVE WORK SCHEDULE INFRASTRUCTURE ......................................20 12.1 Flextime.............. .................................................................................................. .21 12.2 T eleworking Infrastructure.......................................................................... ....... .21 12.3 Compressed Work Week............................................................................ ......... .21 13.0 TRANSPORTATION RESOURCE INFORMATION .................................................22 13.1 Transportation Kiosk......................................................................................... ...22 13.2 Employee Transportation Flyer......... ............................................................... ...23 Sample Transportation Information Board.. ..... ................... ........................... ...23 13.3 Britannia Transportation Information Web site .................................................23 13.4 Designated Employer / Tenant Contact.. .......... ............. ................... .............. .....23 Employee Transportation Flyer........... .............................................................. ..24 Sample Britannia Transportation and Commute Web Site...............................25 13.5 Promotional Programs.................... ................................................... ........ ......... .26 13.6 Tenant Training and Developer-Provided Resource Representative...............26 14.0 PROJECT AMENITIES..................................................................................................26 14.1 Recreational and Bicycle Facilities...... ............... ....... ........... ............................ ....27 15.0 KICK-OFF EVENT.........................................................................................................27 16.0 ANNUAL TRANSPORTATION FAIR AND SPECIAL PROMOTIONS .................27 17.0 TRANSPORTATION MANAGEMENT ASSOCIATION ..........................................28 18.0 COMPLIANCE MONITORING AND ENFORCEMENT.......................... ............ ....29 18.1 Annual Employee Commute Survey ..................................................................29 18.2 Annual Summary Report................... ................................................................. .29 18.3 Triennial Report.. ..... ............................ .............. ............................ ................... ....30 18.4 Penalty for Noncompliance................................................................................ ..30 18.5 Tenant Performance and Lease Language..........................................................30 19 .0 CONCLUSION........ ............................................... ....................... .............................. ..31 EXHIBIT A - Accounting of C/ CAG Trip Credits, Britannia Forbes Research Center ATTACHMENTS: Employer Shuttle Rider Pass Program Flyer Free Downtown Dasher - Midday Taxi Service Free Transit Ticket Distribution Program - Try Transit Guaranteed Ride Home Program Employee Transportation Flyer Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 EXECUTIVE SUMMARY Traffic congestion and air pollution are critical concerns in maintaining a healthy economy and lifestyle within the City of South San Francisco. Traffic congestion results in time lost to residents and commuters, and increased demand on City fiscal resources for roadway construction and maintenance. Mobile sources, such as automobiles, account for 50% of all air pollution in South San Francisco. The developer of the Britannia Forbes Research Center project has prepared a Preliminary Transportation Demand Management (TDM) plan in compliance with the City's Transportation Demand Management Ordinance. This plan is designed to achieve a 35% alternative mode-use that addresses both traffic and air quality concerns in South San Francisco. The plan assumes occupancy based on a speculative tenant, two buildings totaling 326,020 square feet with a 1.0 floor area ratio (FAR). Total garage and surface parking is estimated at 1,036 spaces. The proposed parking ratio for the development is 3.2/1,000 square feet. City code is 3.3/1,000 square feet. This plan includes City ordinance-required TDM measures, additional TDM measures and elements, annual shuttle funding, annual survey monitoring and triennial reporting. The plan has a variety of infrastructure and incentive-based measures, which encourage all forms of alternative mode-use such as car and vanpool, transit and shuttles, bicycling, walking, and telecommuting. The developer is committed to encouraging tenant participation and will strongly recommend and support the development of their individual employee commute programs. This plan is performance based. The project is required to achieve a 35% alternative mode-use by tenant-employees. The mode-use will be monitored annually with the first employee commute survey to be conducted one year after occupancy. An alternative mode-use summary report will be submitted to the City's Chief Planner, Planning Division after the annual employee commute survey has been conducted. Every three years thereafter, a triennial report will be made to the City to document the mode-use rate of the project. Efforts to reduce drive-alone commuting and expand the mode options available to commuters can take many years to develop and mature. The current commute environment to San Mateo County and the City of South San Francisco will offer project commuters lower levels of roadway congestion and higher highway travel speeds according to recent regional surveys. Correspondingly, the transportation alternatives available to commuters may be less attractive when compared with the ease and convenience of driving alone. Reduced traffic congestion contributes toward single- occupant vehicle (SOV) usage. Tenant-employers who provide their employees with free parking, may further encourage drive-alone usage. The measures and elements contained in this plan are consistent with other South San Francisco employee commute programs. This plan will meet the 35% alternative mode- use goal. This TDM plan has been updated to reflect the appropriate measures required by the City. A summary of updated measures is provided on the next page. . The Hoyt Company Page i Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 SUMMARY OF TDM MEASURES Transportation Demand Management Measures Forbes Research Center 35% TDM Plan 2001 City Ordinance Required Measures A. Bicycle parking (16 long term, Class I) included B. Bicycle parking (5 short term, Class II) included C. Carpool and vanpool ridematching assistance included D. Designated Employer /Tenant Point of Contact included E. Direct route to transit (well-lit path or sidewalk to shuttles) included F. Free parking for carpool and vanpools included G. Guaranteed/Emergency Ride Home program included H. Information Boards/Web site included ...!:.. Passenger drop off and loading zone included 1:... Pedestrian connections included K. 10% preferential Carpool & Vanpool parking -103 spaces included Promotional pro rams (I::Sike to Work, Sl are the Air, g .!::. Rideshare Thursdays, etc.) M. M. N. p O. Showers - 4 (two for each gender) included Clothes lockers - 32 included Oyster Point Area Shuttle System included - South San Francisco Caltrain Station included - South San Francisco BART Station included - Downtown Dasher - free midday services included Transportation Management Association participation included Annual Employee Survey (100%, non response = SOV) included included Annual TOM Report to City Council & Planning Commission & Triennial Reporting TOM Site Plan included included Additional Measures in TDM Plan - C. Bicycle connections included D. Flextime - alternative work schedule infrastructure included F. On-site/Nearby amenities included - Coffee shop/Cafe/sandwich shop included - - On-site recreational (relaxation area) included - - Valet services (hair cut, salon, dry cleaning etc.) included - - Links to recreational (Bay Trails) included H. Telecommuting - alternative work schedule infrastructure included ID The Hoyt Company Pageii Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 SUMMARY OF TDM MEASURES - CONTINUED Other Measures - to be Deemed Consistent by Chief J. Planner - Project Transportation Coordinator (TC) - Kick-off Transportation Fair Commute Incentives and Promotions - - Commuter Choice ($110 per month per tax) - - Carpoollncentives - Alliance $60 & $80 gas cards, 511 Safeway cards and $1,000 prize cards, etc. - - V anpoollncentives - Alliance $80 per person per month & $500 rebates, 511 $900 newly formed incentive and $100 vanpool seat subisdy - Free Bridge Toll - Alliance Try Transit free pass program - 511 TakeTransit Trip Planner - Commute Allowances Transportation Resource Information - Transportation Kiosk (in all buildings) - Employee Transportation Flyer - Britannia Transportation Information Web Site - Developer-provided tenant training and assistance Bicycle resources (www.511.org and Alliance) Lease language - tenant TDM performance requirements Include transportation link for future Bay Ferry Service included included included included included included included included included included included included included included included included included included II The Hoyt Company Pageiii Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 1.0 INTRODUCTION AND PURPOSE The Britannia Forbes Research Center project supports the City of South San Francisco's policy of focusing clustered development along major transportation corridors. This project is located near to and is served by U.s. Highway 101 and Interstate 280, a Caltrain station, and a BART station. The comprehensive plan of trip reduction measures identified in this report is essential to realizing the trip reduction potential of the project. The combination of these critical factors will provide the momentum to maintain a 35% alternative mode-use rate for this project. Through monitoring efforts, such as the annual survey of employees to determine transportation mode split, the project will be able to better focus transportation coordination efforts and encourage tenant employees to use alternative transportation. The first mode-use survey report will be submitted to the City of South San Francisco after one year of occupancy. 2.0 TRANSPORTATION DEMAND MANAGEMENT GOALS The basic premise of Transportation Demand Management (TDM) is the maximum utilization of existing transportation resources. The City of South San Francisco, as is typical of other urban areas in the United States, has hundreds of millions of dollars invested in roadway infrastructure and public transit infrastructure. The goal of TDM is to more efficiently and economically take advantage of these major capital investments. The following are three basic goals that can be achieved through effective utilization of TDM measures: 1) Convert trips to an alternative mode of transportation (e.g., transit, carpools or vanpools, bicycling) 2) Provide technological solutions (e.g., compressed natural gas, electric/hybrid vehicles, or other zero emission vehicles) 3) Eliminate trips (e.g., compressed work weeks, telecommute) Until recently in the United States, the answer to relieving congestion on roads, and in parking structures, was to build more roads and parking structures (similar in concept to building another manufacturing plant to expand productivity on levels). Current economics and limited resources affect the ability to build and maintain more roads or parking structures. This reality necessitates better utilization of the existing transportation infrastructure (similar to adding a second shift at an existing plant). To this end, TDM measures support the transition to a greater use of existing alternative transportation options. The measures and programs outlined in this plan support and meet the 35% trip reduction goal as identified by the City of South San Francisco's TDM Ordinance 1300- 2001. II The Hoyt Company Page I Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 Using the City of South San Francisco's TDM Ordinance guidelines, the estimated number of trips needed to meet a 35% reduction for the number of employees estimated to occupy the project ranges between 342 and 456. The range of employees is based on occupancy of three persons per 1,000 square feet and four persons per 1,000 square feet. 3 4 978 1,304 35% ;f,~n~!f'I:~~~1;{:~,;~.'j This TDM Plan also meets many requirements of the Revised C/CAG Guidelines for the Implementation of the Land Use Program approved by the City / County Association of Governments (C/CAG) of San Mateo County in September 2004. C/CAG credits identified in this Preliminary TDM Plan for the project total more than 684 trips. The C/CAG accounting of all trip credits applicable in this updated Preliminary TDM Plan is provided in Exhibit A. 3.0 EMPLOYEE MODE SPLIT EAST OF HIGHWAY 101 According to the Commute Profile 2005 Regional Report, prepared by RIDES Associates, the San Mateo County alternative mode-use rate is approximately 29% with the Bay Area regional rate comprising approximately 34% alternative modes. The larger Bay Area alternative mode use rate is indicative of paid parking in more urban core areas, whereas parking is free or much less expensive in many areas of San Mateo County (e.g. the City of South San Francisco). The 2005 Employee Transportation Survey conducted by the Alliance identified the San Mateo County alternative mode-use rate at 29.9%. The overall alternative mode-use rate for the City of South San Francisco was identified at 30.2%. In Fall 2006, an employee commute survey was conducted at a similar employment site in South San Francisco at Britannia Oyster Point. Results from the survey indicated an alternative commute mode rate of 35.0%. However, it should be noted that various tenants in this nearby employment site offer their employees commute subsidies that enhance the alternative mode-use performance. It is unknown if future employers at the Forbes Research Center project will offer subsidies to their employees. Table 1 shows the comparison of alternative mode-use rates for the Bay Area Region, County of San Mateo, City of South San Francisco and a similar employer site. . The Hoyt Company Page 2 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 Table 1 Comparable Transportation Mode-Use Rates San Mateo County Bay Area Region City of South San Francisco South San Francisco - Britannia Oyster Point Campus 29.0% 34.0% 29.9% 30.2% 35.0% Based on current and historical alternative mode-use data for South San Francisco and East of Highway 101 business areas, an example of estimated employee alternative mode-use distribution was calculated. This estimate reflects the TDM measures described in this plan but does not assume that commute subsidies are provided. Table 2 shows the various alternative transportation modes estimated for a life science tenant at the project using two employee population assumptions based on occupancy estimates of three employees per thousand and four employees per thousand. Table 2 Estimated Alternative Transportation Modes 60.00% 18.74% 11.74% 1.99% 1.20% 0.84% 0.50% 4.99% 100.00% ~lf~milg.~i.!mg~4!;~(~~~;~U:~~e.iiDi*i".j.i;:,;";c:;.;'.H'';;:;~)N~m"r!;~W (q(i'f;I3'~~(jt~ Drive alone to work site Car 001 Transit Other (motorcycle, telecommute) Bic de Van 001 Walk Non-commuting (sick, vacation, business travel) 587 183 115 19 12 8 5 49 782 244 153 26 16 11 6 65 The implementation of TDM measures identified in this plan will result in an estimated 35% alternative mode use rate representing approximately 342 to 456 employees from a total of 978 to 1,304. This sample scenario provides a distribution example of employee alternative transportation choices, depicting a typical workweek day for the project. The actual distribution of transportation modes could vary and will be clarified in the survey results. . The Hoyt Company Page 3 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 4.0 PROJECT DESCRIPTION The project is a 7.S-acre project owned by Slough Estates USA Inc. (Slough) in the City of South San Francisco located south of the u.s. Highway 101 in South San Francisco in an area that is known as the birthplace of the biotechnology industry. The project is two Class-A office/laboratory buildings totaling 326,020 square-feet. The proposed construction consists of one, four-story building and one five-story building. The project is intended to accommodate life science and office tenants. The project is designed to maximize opportunities for pedestrian, bicycle, carpool, transit and shuttle connectivity. One hundred and twenty eight (128) carpool parking spaces are planned with two spaces designated for a vanpool. Sixteen (16) Class I bicycle lockers and five bicycle racks will be provided at the building for bicycle commuters at no charge to employees. Showers and lockers will also be provided for bicycle, pedestrian and other alternative commuters. Shuttle services to BART and Caltrain are located one block from the site on Allerton Avenue, near the corner of Forbes Boulevard. Nearby food service and tenant-provided valet services (e.g. hair cuts, dentistry, dry cleaning, etc.) will help to create a self-sufficient development reducing the number of trips made daily to and from the project. The project FAR is 1.0. This increased or bonus FAR requires the need for more stringent employee surveys and triennial reporting to the City. Parking will be provided at a ratio of 3.2 cars per 1,000 square-feet. Approximately 1,036 vehicle parking spaces are planned for the site. A project location map is provided on page 5. TDM site plan is provided on page 6. This site plan shows the location of preferential parking, bicycle facilities, pedestrian connections and direct routes to transit. It also depicts the location of showers and lockers, and information kiosks. II The Hoyt Company Page 4 ~ < ::E ~ o E-c < U o ~ ~ ~ E-c Z ~ u ::c u ~ < ~ Cf:J ~ Cf:J ~ ~ o ~ < ~ z z < E-c ~ ~ ~ Britannia Forbes Research Center Preliminary TDM Plan March 13,2007 II ~ ~'''''~ ~~tii " 6; Q ~ '" ..; z <2 ..; ::; -fJ.;" ~ JONit' yJtti?~ .:,~ ~~<&-' -*''<' O'lll J./I,'Od !I:llSAO ~ ~...... () 0:: LL * MICHELLE cr I<lM8Pl.L w"y i-lA.SKINS WAY '€; ~ 'Q ~ <&. il &? S o ~~ ~Q L1ffiEFIEtD AV 1:) NOlllfY.l ~ ~ ","'>:: w # u z w '<J '" ~ O<t D-t ~ I'Jq~ '" '" Q i!I '" '1~ ~ ~ '" ~ AVM !JOSlJVH q" ~/!f '" Q ~ d! u ~ '" e,. 1:) SllJlMl !i! I 'v ": ~ U (j -i., t= u.. ~~ '" m The Hoyt Company Page 5 Britannia Forbes Research Center Preliminary TOM Plan . . ~ ~ w g ~ . . ~ . ~ ! " . ~ " . ~ u u Z Z " " <( J " 0 5 ~ . ~ ... ~ << ~ 0 ~ . UJ ~ . ~ ., << 0 . J J J << << << << " '" S . . . " 0 ~ 0 0- . . . March 13,2007 " . u . . ~ w ~z ~ ~lQ&!~ . J' ~ << J> ~ .('" ~~~~ u c. . . , " ~ :g....o<<> " wu , , " ",J{l~~ . NZ " N~ . J ~ ~ ~ ~ . ~ . ~ . 0 N . ~ ~ . << 0 . ~ . 0 << 0 . 0 u . 0 . 0 ~"',., :j . > . Z 0 5 ;< u . 0 ~ ..J..J..J : . . . ~~~~~ " 0 . . . Z U w : ;< ~ W....WUlZ . OCH,' -'- J . . ~U~~ ~ . . . . . 0 0 u . w OClI':Ja:2 . Z . O~ .~ , e ~ -"-"-"-"- ~ ;.. . "-.-.._. e: ~.-..- ~ cia 0--- . -,<~~~ 7Q m ~ -'. d ~ g ~ ,'- " ~" "'6 ""~ ....' '00/- -''1.. ..... (~ '" d ~.. :;:'" ------ t0001 ~ '" > . . l' "' rl . '. , "" 0 It"" \ ! .. ~ t , v{) .( Ct 06 -- ,J.' .,€l;~ ~ ", '0 ~)) ~ 'I..... _.~ ~j~ " 0.-' ~ ~ . cii.o ""..... ~ :*\.., d.. ~ " ~l '. ( . ". ~ /u. ,..-...::...) ~ If "'. .Y '. -1 / 0. . · ~ .l.'< "'. " ! · I 0 '.. ~~ i.e ! 'f} 0" ' "', ~ -.: g #.."" <4lI ...~... e 1; ~ ~ ,. \' '. iii- ",,".,.*.. "'1 ~ g'8~ ....... "'" i"~ ~,....:.&v" ~ ...... ;l~n:,,'j: ',- ",.. ll. r\ ". g Clij~. #, '. U .. i ~ i # ".... "" """'- g,.. '~;~i~; /~... 'f,. S>/ ~ ~. ":~ I'ot ~~'I '/' . if !i .. "';:.'=" "1 ~ / .I .. ,,~~ ;; I . ',. I ."" i ~ -.!l~ / ./ '. I (~~ ~ . ~~ ~" ';' / · '" ";.., , ~i' /' / ~ ':. ./ .... . ~ . II' 1'.1 , . III ' i e 1 "'" ,.:-. (, /~ n / / ~ ", ,~.) ll.~ i ; """ i' IF /' :t " ; : ~ "'~ .I ~ "'..', ' i . , ;........ , """~" / / " - "'.:-V i , .. ", I '" I ...... . ',j I-< OJ .... l: l: OJ ftlU -..J::: ~u OJ I-< .-::: ftl rJ)~ ~OJ o~ E---OJ -e o ~ m The Hoyt Company Page 6 Britannia Forbes Research Center Preliminary TOM Plan March 13,2007 5.0 PARKING MANAGEMENT 5.1 Parking Supply There will be a total of 1,036 surface and garage parking spaces. The ability and willingness to rideshare is directly linked to parking availability. By not providing an overabundance of parking spaces at full build out, the project is laying the groundwork for successful promotion of alternative transportation. Preferential parking spaces placed near the building entrances (within 100 feet of building entrances or near elevators in the garages) are an excellent incentive that sends a clear visual message to employees and the community that alternative transportation is important. The City parking code for this type of project is one space for each 250 square-feet for the first 50,000 square feet and 3/1,000 square feet thereafter for the remaining 75,000 square feet. The Britannia Forbes Research Center project is proposing a 3.2/1,000 square feet parking ratio. This is nearly the same parking ratio as required by the City. However, should tenant-employers provide their employees with free parking, it may encourage drive alone usage. 5.2 Free Parking for Car and Vanpools and Clean Fuel Vehicles Parking will be free for all carpool, vanpool and clean-fuel vehicle participants. 5.3 Preferential Car and Vanpool Parking One effective means of encouraging employees to rideshare and / or use a clean-fuel vehicle is to reserve the most preferred parking spaces for the exclusive use of car and vanpools. These preferred parking spaces will be designated with signage and pavement striping. Upon completion of this project, a minimum of 10% of employee parking or 103 spaces will be designated for carpool, vanpool, and clean-fuel vehicles. The project will provide 101 carpool parking spaces and two vanpool spaces in premium, convenient locations (i.e., close to buildings, in the shade, etc.) within 100 feet of building entrances or near the elevators in the garage. These preferential parking spaces will be specially signed and / or striped and may require employee registration and permitting. 5.4 Passenger Loading Zones In order to facilitate disembarking and embarking of rideshare passengers, passenger loading / unloading areas will be provided. Passenger loading zones for carpool and vanpool drop off will be located close to the entrances of both buildings. II The Hoyt Company Page 7 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 6.0 CARPOOL AND V ANPOOL RIDEMA TCHING SERVICE The Regional 511 Rideshare Ridematch Service, via 511.org and the Peninsula Traffic Congestion Relief Alliance (Alliance) provide free car and vanpool matching services. On-site employer contacts will promote the on-line 511 service directly to employees on a regular basis and allow the Alliance to solicit carpool sign-up at on-site employer events such as annual Transportation Fairs, Wellness or Benefits events, etc. Tenant/ employer contacts can also research employee ZIP code data from Human Resource records and offer to match up employees who live near each other. Car and vanpooling will be strongly encouraged at the project. An Employee Transportation Flyer will be designed promote the free personalized matching assistance through the 511 Rideshare and Alliance programs. This car and vanpool ridematching service provides individuals with a computerized list of other commuters near their employment or residential ZIP code, along with the closest cross street, phone number, and hours they are available to commute to and from work. Individuals are then able to select and contact others with whom they wish to car or vanpool. They will also be given a list of existing car and vanpools in their residential area that they may be able to join if vacancies exist. The 511 system gives commuters the information they need to make more informed choices when planning trips. By calling in or logging on, commuters can get up-to-the- minute information about traffic conditions, public transportation options, ridesharing, and bicycling anytime, anywhere throughout the greater Bay Area Region and Northern California. The 511 system offers one-stop shopping for traffic, transit, rideshare and bicycle information in the region. The nine-county system is the first 511 service to go online in California. It provides links to 511 systems in Sacramento, Oregon and Nevada and is available from any phone, provided the carrier supports 511. Most counties in the region have wireless and landline access to the service through major carriers. 7.0 TRANSIT Caltrain, Bay Area Rapid Transit (BART) and SamTrans provide transit service to South San Francisco in proximity to the project site. Shuttle services are provided from the South San Francisco BART and South San Francisco Caltrain Stations providing links for transit riders near to the project site. Tenant employers at the Britannia Forbes Research Center will contribute funding each quarter to the Alliance for shuttle programs and operational support. 7.1 Shuttle Funding Tenant/ employers at the Britannia Forbes Research Center will contribute funding each quarter to the Alliance for shuttle programs and operational support. . The Hoyt Company Page 8 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 7.2 Direct Route to Transit A well-lit pedestrian path will be provided from the buildings, utilizing the most direct route, to the nearest shuttle stop. Britannia Forbes Research Center project transit riders will connect with shuttles within one block at Allerton A venue and Forbes Boulevard and at Forbes Boulevard at Carlton Court. 7.3 Shuttle Services to Britannia Forbes Research Center The project will participate in the Alliance's shuttle system with both peak period and lunchtime service (via the Free Downtown Dasher). Shuttle services are provided near the project site at the corner of Allerton A venue and Forbes Boulevard and at Forbes Boulevard and Carlton Court. The Oyster Point Area Caltrain and BART shuttles offer 17 peak-morning trips and 17 peak-evening trips for employees. Daily shuttle service totals 34 trips. The Oyster Point Area BART shuttle circulates between the South San Francisco BART station and the project at 15, 20, and 30-minute frequencies. There are currently a total of 17 BART shuttle trips to and from the project site. The Oyster Point Area Caltrain shuttle service circulates between the South San Francisco Caltrain Station and the project during the morning and evening peaks at 20, 25 and 35-minute frequencies. Seventeen (17) Caltrain shuttle trips provide connecting service to and from the project site. Table 3 shows the number of shuttle trips provided to the project site for connectivity to the South San Francisco BART and Caltrain stations. Table 3 Shuttle Service to Britannia Forbes Research Center ;"<>>.,:,'>-::y;,.;-:,:_;.J: Sh.uttleS'~~ce' ..... . Oyster Point Area Caltrain Shuttle Oyster PO~,tArea BART Shuttle T()talSl1itU1~)frips.< .', ...:.......... . .".Mo~g '. : Trips :: 9 8 '.1.7: .A.~i~~~:n . 8 9 :roJa~ . Trips. . 17 17 ':"'3'4' .: :L~>:,~':-" '_' ,_'",,"'" The South San Francisco Employer Shuttles, including the Oyster Point Area shuttles, operate using an employee pass program. Participating projects and developments, tenants or employers who contribute funding for the shuttles are provided with free passes for their employees. An Employer Shuttle Rider Pass Program flyer is provided as an attachment. Shuttle route maps are provided on the following page. . The Hoyt Company Page 9 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 Caltrain Shuttle Map OYSTER POINT AREA CAL TRAIN SHUTTLE ~ CIties _ o ler PI Blvd FORBES RESEARCH CENTER Grand Forbes I Carlton -. .- Ave SSF CaI. I Caltrain Station 1 [I!JTIU~ ~ OYSTER POINT AREA BART SHUTTLE m ra: So. S.F BART Station Sister Cities Grand Avenue -I 384 Oyster Point Oster Pt Blvd ~ 1120 Veteran's ~ . * Blvd. > " > iD 1: ~ <i. FORBES RESEARCH CENTER m The Hoyt Company Page 10 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 7.4 Shuttle/Bus Stops Shuttle drop-off and pick-up locations for BART and Caltrain commuter service are located off-site, within one block on Allerton A venue at Forbes Boulevard and at Forbes Boulevard and Carlton Court. Should the Alliance pursue additional shuttle stops at or near the project site, the developer would be amenable to providing designated street side space for the Alliance shuttle stop. 7.5 Caltrain Caltrain operates a frequent fixed-route commuter rail service seven days a week between San Francisco and San Jose, as well as limited service to and from Gilroy on weekdays. Caltrain operates on 15 to 30-minute frequencies during the peak periods in the morning and evening. Midday service operates approximately every hour. Service is less frequent during weekends, and holidays. Caltrain service is available approximately 1.40 miles from the project at the South San Francisco station located at 590 Dubuque A venue and Grand A venue. The Gateway Area Caltrain Shuttle provides connecting service to the project site. Caltrain services were enhanced in 2004 to add express trains during peak hours. However, this new service does not provide an express stop to the South San Francisco Caltrain Station and hence will not benefit employees in the South San Francisco's East of 101 Area. 7.6 Bay Area Rapid Transit (BART) BART is a 92.7-mile, 43-station automated rapid transit system located along five lines of double track. Trains traveling up to 80 mph connect San Francisco to Colma and other East Bay communities - north to Richmond, east to Pittsburg/Bay Point, west to Dublin/Pleasanton, and south to Fremont. Service is scheduled every 15 minutes during peak periods. Service during Holidays, and weekends are modified. BART-to-the-Airport expanded the system by 8.7 miles along the peninsula from Colma to a new intermodal station in Millbrae. Four new stations were created including the South San Francisco Station located between EI Camino Real and Mission Road to the south of Hickey Boulevard. The project is approximately 3.30 miles from the South San Francisco BART Station. 7.7 SamTrans SamTrans provides bus service throughout San Mateo County, with connections to the Colma, Daly City, and South San Francisco BART stations, San Francisco International Airport, peninsula Caltrain stations and downtown San Francisco. The system connects with San Francisco Muni, AC Transit and Golden Gate Transit at San Francisco's Transbay Terminal, with the Dumbarton Express and with Santa Clara Valley Transportation Authority in Menlo Park and Palo Alto. . The Hoyt Company Page 11 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 However, there is no direct SamTrans service east of Highway 101 area. SamTrans service does connect at the South San Francisco BART Station and subsequently the Oyster Point Area Shuttle Service that drops off and picks up within one block at Allerton Avenue and Forbes Boulevard. SamTrans does not provide a direct connection to the South San Francisco Caltrain Station, however; Routes 130, 292, 133, and 132 are within approximately 1/ 4-mile walking distance from this station and the connecting shuttle services near the project site. 7.8 Downtown Dasher Taxi Service This free taxi service provides an 11:00 a.m. to 2:00 p.m. demand-driven pick-up service throughout the East Highway 101 business parks in South San Francisco. Using existing shuttle stops, taxis drop off riders at locations in the downtown retail area. The Downtown Dasher, operated by the Peninsula Yellow Cab of South San Francisco and managed by the Alliance, requires an employer-provided voucher and an employee trip reservation before 10:00 a.m. This midday service is currently free to participating employers and employees. This service is not a fixed route or fixed schedule service. A detailed Downtown Dasher flyer is provided as an attachment. 7.9 Ferry Service Currently, no scheduled water transit service exists in the South San Francisco area. Water transit service to South San Francisco is anticipated by September 2009. Prior to this service becoming operational, employees will be given a link to this resource. 8.0 BICYCLE AND PEDESTRIAN AMENITIES 8.1 Pedestrian Connections A safe, convenient and well-lit pedestrian path is provided, utilizing the most direct route, to the nearest shuttle stop close to the project. Lighting, landscaping and building orientation is designed to enhance pedestrian safety. 8.2 Bicycle Parking - Long-Term and Short-Term Free Class I and Class II bicycle parking facilities will be provided on-site as follows: · Commercial, R&D, and office uses: one bicycle space for every 50 spaces required for vehicles · Restaurants, retail: one bicycle space for every 50 spaces required for vehicles. Sixteen Class I (long-term) bicycle lockers or a covered, enclosed, secure area will be provided to enhance the viability for bicycle commuters. These Class I bicycle lockers and five Class II bicycle racks will be placed at the building sites. Table 4 shows the recommended and total number of bicycle facilities for the proposed project. II The Hoyt Company Page 12 Brittlnnia Forbes Research Center Prelimin~lr\' TD1V1 Plan March 13, 2007 ~ .. < ] =r:~ ~ :1 s ~ ~ ~I z -----+- ~ ~ .. 2i " << " 00 E 'x E c. 31 c. << , " 0 ~":; ~ - , >, i - c: .~ ::1 Q, '0 0 C1l ~ u :! '" 0 . ! ! i 'J, .. ~ ~ CIl " , c :r. - u j << ~ C1l >, ~ :! ,!:! << E' I~ E1: c: [II E C1l . en .. ; ~ jl i~ .; ~ I ~ .~ ~ '0 1m .[i]. . u ~' ~ f 0 ~ , ~ - ~ ~ - '9 '8 oS . . c . I . ~ ... ~ 0.. m The Iloyt Comp.lny "agt' 14 Britannia Forbes Rese<ln.:h Center Preliminarv TDM Plan March 13,2007 QI ;"al C1l .oc:f:!-c: (/) 'i: ......5 i: i:C1l.!!!0C1l i:C::ECI)Q.::E ~... ...c QI- _0 (I) 0. .. i ~@ <J 1-<9 <::-0 0- -:::, ';6.. 5>6) "'0 y, >( ~ (sQ. ^~ ,r~\Oe O...J u_ 0 '" U - -< enS u c: .0 ~ Z c:en .. I- CO c: ....- a; u.. c: ...> c:~ z<t CO .. CJ) ",CO ... m ,S! Glf; CIl>... >-om CO::E ... m QI_ c: t).51: >-0 ell OQ.::E ... Gl.... ....c: CIl_ >-0 00. 0_ c Sf; llJ...O (1)[00. @s " '0~ ~~ " :S} '" <1> J "D <1>.... (? ~ ~ /" ~ <1>U , '" ~ (~\ 0....'0 PIS, I ' , f)/I.' (/~ "€ ::l Colrn'h 'i .... QI- y;;:-, b - c:~ ~~ ~o ~~ en 00.0. ct" '" Q) ~ ~ ~ Cllca c:- llJ:::I .= ~ ~- '"0 E'E Ct: /J$tf cJteSS '.~ <l> ~~ Cll . aJ:I o u CII .c: u '5 c: c: Ol'tl~ (,)'0 (/) (/) u. 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Oa.B U.c 0.. u: 0' 0 I ~, ." i ~ /' ~J ea.rn" IV . n ( ;>.~ ~ ::;cn m The 1'10)" Compao)' J'<.lgC 15 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 8.5 Shower and Clothes Lockers Showers and clothing lockers will be installed for the use of employees walking and biking to work, as well as for others who wish to change after commuting via an alternative mode of transportation. Four showers (two for each gender) and 32 locker facilities are recommended for installation between the buildings. Shower and locker facilities will be provided free of charge for all employees. Table 5 shows the number of proposed shower and locker facilities planned for the project. Table 5 Proposed Shower and Locker Facilities ~~f~~~;\~f~~'; Male 2 Female 2 :~r.t'ijt~~:$R9w:~r,~~~:EQ~~gtilf~mtl.i.~$ 9.0 TRANSPORTATION COORDINATOR The Forbes Research Center project will provide a Transportation Coordinator (TC) who will have the primary responsibility for implementing this Plan. The TC may be a part time or outsourced coordinator who manages the TDM Program. The TC will be responsible for providing employee commute program assistance to tenants and employees, producing on-site transportation fairs and promotional events, collaborating with the Alliance to maximize employer resources, conducting the annual survey and producing the triennial report. TDM industry data supports that having an TC has a very positive impact on increasing alternative mode use. This position will be filled by: Name: TBD Address: Britannia Forbes Research Center South San Francisco, CA 94080 Phone: The TC will provide the following services: · Promote trip reduction and air quality strategies to employees at the project site. · Be the main point of contact for employer contacts and employees wanting to commute using an alternative. · Conduct annual employee surveys and provide reports to the City of South San Francisco, which will include commute patterns, mode splits, and TDM program success (process includes: annual surveying of employees, tabulation of data, and provision of results in report format). OJ The Hoyt Company Page 16 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 10.0 . Evaluate survey results for alternative transportation potential and/ or changes to current program. . Catalog all existing incentives that encourage employees to utilize alternative transportation programs. . Work with local agencies such as Caltrain, SamTrans, BART, the Alliance, 511 and the Bay Area Air Quality Management District and post informational materials on the transportation kiosks in employee common areas, as well as disperse alternative program information to employees via designated employer contacts, posters, flyers, banners, campus newsletter, new employee orientation, etc. . Participate in the Bay Area Air Quality Management District (BAAQMD) Spare the Air program. Spare the Air day notices will be forwarded to employees to encourage not driving to work alone. . Coordinate and manage various aspects of the plan that require periodic updating or monitoring, such as the guaranteed ride home (GRH) program, car and vanpool registration, parking enforcement, locker assignment and enforcement. COMMUTE INCENTIVES AND PROMOTIONS Tenants at the Britannia Forbes Research Center project will be encouraged to offer their employees some form of alternative commute incentive. Incentives may include a pre- tax, payroll deduction (Commuter Choice) for transit and vanpool users, transit subsidies and / or commute allowances. Other carpool, vanpool and transit incentives are available to encourage employees to try and use alternative transportation options. 10.1 Commuter Choice The Commuter Choice option is a tax-free salary payroll deduction of up to $110 per month per employee, for vanpool and rail transit pass fares through a voucher program (Commuter Check). An employee can deduct up to $1,320 a year from their salary as a pretax payroll deduction. This program encourages non-drive alone commute trips. Employers also receive a tax savings as a benefit of this program. Direct transit or commute subsidies can be a set dollar amount or a percentage of the monthly costs of transportation. Employment sites that offer transit or commute subsidies generally tend to have higher levels of alternative mode-use. Subsidies can be provided in tandem with the pre-tax option. . The Hoyt Company Page 17 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 10.2 Carpool Incentive Programs · You Pool, We Pay - Employees at the Britannia Forbes Research Center project can participate in the "You Pool, We Pay!" program offered by the Alliance. Employees who are currently driving alone, and are commuting to, from or through San Mateo County, are encouraged to try carpooling. When employees form a new carpool with two or more people over the age of 18, or add a new member to an existing car pool, all carpool participants will each receive a $60 gas card incentive.1 · Hybrid and Clean Air VehicIe - Employees who participate in the "You Pool, We Pay" program with a hybrid or clean air vehicle will receive an $80 gas card incentive. · Carpool Rideshare Reward$ - Employees at the project can participate in the 511 Rideshare Reward$ program for carpoolers. Eligible carpoolers can earn $10 in gas or Safeway gift cards for every five days carpooled, up to $100 over three months. As an added bonus, a lucky commuter who carpools 40 or more days during the program can enter a year-end drawing for $1,000 in gift cards. Rideshare Reward$ for carpoolers are available from 511 for a limited period each year and are provided on a first-come, first-served basis until funds are depleted. 10.3 Vanpool Incentive Programs · New Vanpool Participant Rebates - As an incentive for vanpooling, the Alliance will pay half of the cost for the first three months of vanpooling, up to $80 per month per employee. New vanpool groups (or the driver), that stay on the road for at least six months, can receive a one-time rebate of $500. This one time incentive is provided for those who join a new vanpool in the last six months and have not vanpooled for a three-month period before joining a new van. · New Vanpool Formation Incentive - Newly formed vanpools are eligible to receive up to $900 for starting a vanpool. Vanpooling is an inexpensive, relaxing way to get to work, and the 511 Rideshare program offers the perfect excuse to start a vanpool - cash! The vanpool reward provides $300 to $900 in gas cards to new vans that meet all eligibility requirements and successfully complete three to nine consecutive months of operation. The gas cards will be offered on a first-come, first-served basis, until the funds are exhausted. Employers and individual commuters who start a new vanpool may be eligible to receive the gas cards, which are awarded to the party designated to handle the vanpool's finances. The gas cards will also be offered on a first-come, first-served basis, until the funds are exhausted. Employers and / or 1 http://www.commute.or~/pro~rams.htm#carpool . The Hoyt Company Page 18 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 individuals who start a new vanpool may be eligible to receive the gas cards, which will be awarded to the party designated to handle the vanpool's finances.2 . Vanpool Seat Subsidy - The 511 Regional Rideshare Program will offer a vanpool seat subsidy in the form of gas cards. The seat subsidy will provide $100 per month, with a limit of three months per van during the program year, to help cover the fare of a lost participant. The gas cards will be offered to eligible vans on a first-come, first-served basis, until the funds are exhausted. 10.4 Free Bridge Toll Commuters can save time and commute toll free by carpooling, vanpooling or taking transit over one of the Bay Area's eight bridges during peak commute hours. Specific Bay Area bridge toll information can be found at 511.org (e.g. minimum requirements for 2-person or 3-person carpools). Free toll passes are also available to vans with 10 or more passengers during non-commute hours on all bridges except the Golden Gate Bridge. 10.5 Try Transit Program The Alliance offers a Try Transit Program provides free transit tickets to people who are interested in trying public transit to get to work. These tickets are meant for people who are new to transit. Commuters requesting tickets must work, live in or drive through San Mateo County. A copy of the Try Transit Program is provided as an attachment. Transit ticket options include: · One BART ticket · 3 round-trip Caltrain tickets · 6 one-way SamTrans tickets · 6 Dumbarton tickets · 3 round-trip VT A tickets 10.6 511 TakeTransitsM Trip Planner The greater San Francisco Bay Area is currently serviced by the 511 TakeTransif'M Trip planner. TakeTransif'M is a useful tool for planning public transit trips. 511 TakeTransif'M Trip Planner can build an itinerary that suits the need of the transit user. An itinerary can be built that can identify the fastest or with least number of transfers or with least amount of fares. 511 TakeTransif'M Trip Planner by default will try to generate fastest itinerary between the origin and the destination. 2 http://rideshare.511.org / rideshare_rewards / rewards.asp . The Hoyt Company Page 19 Britannia Forbes Research Center Preliminary TOM Plan March 13,2007 10.7 Commute Allowances Owners or tenant/ employers of the project will be encouraged to offer their employees commute allowance to encourage them to use alternative transportation options and reduce the demand for parking at the site. Commute allowances can be a set amount, usually taxable, for employees who use any type of transportation option (except drive alone) including those who walk, bicycle or carpool. Allowances can be cash, gift cards, gift certificates, cafeteria/cafe vouchers, movie tickets or other employee desired item. 11.0 GUARANTEED EMERGENCY RIDE HOME PROGRAM Tenants of the project will be required to participate in the GRH program managed by the Alliance. Leases agreements will identify the process for the employer to register for this program with the Alliance. The Alliance covers 75% of the cost for GRH services. The employer pays the remaining 25% cost. A sample Alliance GRH program flyer is provided as an attachment. All employees who commute to work using transit, bicycle, or by carpool or vanpool, will be guaranteed a ride home in the case of a personal emergency, or when they unexpectedly have to work late thereby missing the last bus, or their normal carpool home. The GRH program has proven very successful as it removes one of the major objections employees have to giving up their private automobile, especially those with young families. The GRH program provides employees with a security blanket, a feeling of reassurance that if a child becomes ill or injured during the day the employee can get to them quickly. If employees need to work late and miss their bus or carpool, or if their vanpool breaks down, they are guaranteed a ride home. 12.0 AL TERNA TIVE WORK SCHEDULE INFRASTRUCTURE An alternative work schedule (flextime, compressed work week or telework programs) can be beneficial in a number of ways. It can provide versatility, enabling employees to more conveniently use rideshare options, and avoid traffic congestion and transit crowding. It can also be an attractive employee recruitment tool that allows employees to work around child care or school schedules. Employees may view alternative work schedule programs as a highly desirable benefit. The following issues need to be considered for implementation of flextime work schedules: · Can heating, cooling, and ventilation systems be adjusted for longer hours? · Can security hours be adjusted? · Will parking policies need to be changed to ensure parking for all shifts? · Is building access flexible? . The Hoyt Company Page 20 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 To maximize alternative mode-use, the project tenants/employer can offer or give preference for alternative work schedules to employees who use or will use an alternative transportation mode. The TC will provide information to tenants regarding alternative work schedule options and implementation formats. 12.1 Flextime In order to use alternative modes of transportation, employees may need special consideration regarding start and finish times of work. For example, if an employee's workplace opens at 8:00 a.m. The carpool drops the employee off at 7:45 a.m., and he / she must wait until the building opens. Many employees would drive alone given those conditions. Flextime allows the employer to adjust business open and close times to facilitate the use of alternative commute modes. A flextime program permits employees to set or modify their arrival and departure times. Flextime policies usually state that the flexibility in scheduling must not conflict with workflow. Most flextime programs establish a core period of time during which all employees must be present. Employees can then adjust their start and finish times around this period. Supervisors usually retain a significant degree of control over scheduling. The project tenants / employers could offer flextime to employees wishing to commute via alternative transportation rather than SOY. Project buildings will be open and accessible in the early morning and early evening hours to support an active flextime program. Flextime can positively influence travel behavior by allowing employees to adjust their work schedules to meet their transportation needs (i.e., adjust to match a bus, car or vanpool schedule). The TC will provide information to tenants regarding flextime work schedules and implementation formats. 12.2 Teleworking Infrastructure The Forbes Research Center will provide the infrastructure necessary to support teleworking options. Teleworking can be promoted by the project tenants / employers. If the owner or tenant chooses to connect to the fiber optics network, the infrastructure allows multiple data transmissions. Provision of this equipment is part of ensuring that teleworkers enjoy fast, smooth data transmission between their workplace and telework office. The TC will provide information to tenants regarding teleworking and implementation formats. 12.3 Compressed Work Week Tenant/ employers can allow compressed workweek options for employees as needed. A compressed workweek allows employees to work longer hours, but shorter weeks. The shortened workweek and shifted hours may help employees avoid rush hour traffic and reduces the number of commute days. Employees also have an additional day for leisure activities, personal business and family time. Compressed workweek systems can include: · "9/80" schedule, in which employees work eight 9-hour days (72 hours) plus one 8-hour day, totaling 80 hours over two weeks. This program allows employees to have one day off every two weeks. II The Hoyt Company Page 21 Britannia Forbes Research Center Preliminary TOM Plan March 13,2007 · 1/4/101/ schedule, in which employees work four 10-hour days/per week. Employees typically are divided into two groups. One group works Monday through Thursday, the other group works Tuesday through Friday. · 1/3/361/ schedule, in which employees work three 12-hour days / per week. This plan allows for days off other than just Monday or Friday. Employees are divided into five groups and each group is assigned different days off. The TC will provide information to tenants regarding compressed work week schedule options and implementation formats. 13.0 TRANSPORTATION RESOURCE INFORMATION A supportive TC, property management and involved tenant/ employers will generate positive impacts toward the success of the TDM goals and elements that are implemented. TDM commute programs and benefits must be presented to the employees in a comprehensive and proactive manner along with any other employee programs. This can be done via participation and support of employee orientation forums or transportation fairs, transportation kiosk posting, employee newsletters, management bulletins, emails, etc. From a practical standpoint management support must be twofold: 1) Upper and middle management will encourage alternative modes whenever possible. 2) Managers and supervisors need to be supportive of employees who tryout alternative modes, even if it means initial minor adjustments to their work schedule. TDM should be viewed as a big picture process. This includes explaining the area's air quality problems, how fighting air pollution ties in with being a good corporate citizen. It is important that the employees can see how both they and the community benefits (better air quality and less traffic congestion on the highways and the surrounding neighborhoods, less parking hassles, cost savings for employees, etc.). Synergistic measures that support these efforts include the transportation kiosk, employee flyers, resource Web sites, promotional programs and incentives, and employer training and employee outreach. 13.1 Transportation Kiosk Information boards or kiosks will be located in each building in a common gathering area (e.g. lobby, employee entrance, break or lunch room). The kiosks will contain transportation information, including Guaranteed Ride Home (GRH) information, transit and shuttle schedules, SamTrans, Caltrain, BART, Downtown Dasher, 511 ridematching and other related information. Information will be updated periodically by the TC or designated employer contact. Kiosks can be wall-mounted or freestanding, rotating units. Page 23 shows a sample of a wall mounted transportation information board. ID The Hoyt Company Page 22 Britannia Forbes Research Center Preliminary TOM Plan March 13,2007 13.2 Employee Transportation Flyer At the time of occupancy, all tenants and employees will be provided with an Employee Transportation Flyer. This flyer will include (but not be limited to) information about carpool parking, transit opportunities, shuttle services, bicycle routes and GRH information. A sample flyer is provided on page 24. Sample Transportation Information Board - .......II...w!' "'..1'-' r........... ....~)I~ 1.'''''''''''1''111'''41. -=-..:."='~~ ..~.:::~ ........"...- ,.l';(',,- .-;'~.,.-~ ,~ .' ~~ I~ " i~'~~ ,~ ~'II~-lj~~$'I.I,1 . ~~40 "-l}_J! 1= t ~rrg~~ I __2 f_:-_~"\.=-,_'_ - ,V'=~ --..- ::....:- ---- . ... -j1., 'F ~~ .c:=::::::l 4~ 5.... . - ' -.::=0 ......~ e . -~h~:.'. ~&. ';1 ,,__.~ __9 '---.- p-~ = .-~dOtJ 63.64 ~. - . ;::... 0 .!:e. .- "-- l 13.3 Britannia Transportation Information Web site A comprehensive Britannia transportation and commute information Web site will be developed for use by all tenants and their employees. The Web site will contain transportation information, resources and links, including promotions, incentives, prices, spare the air notices, GRH information, shuttle schedules, 511 ridematching and other related information. A sample home page for the Britannia commute Web site is shown on page 25. 13.4 Designated Employer/Tenant Contact The developer will require a designated contact to be identified for all future tenants/ occupants. The designated tenant/ employer contact will be the official contact for the Britannia Forbes Research Center TOM program described in this plan. The designated employer contact will coordinate closely with the project TC and maintain on-site TOM programs and employee outreach, administrate the annual surveys and provide information continuity for the developer/landlord and the City of South San Francisco. m The Hoyt Company Page 23 - - * Employee Transportation Flyer * Forbes Research Center using alternative transportation is easy! -.. (....J'l.....f.,. w- i . I .. -, Ii _. ... I ( ')",I'~", \ . ~. I I...... I B ~ fl!1 r ]~lJ rr-:li 'l-~1 ~, Transit services to South San Francisco areas are provided by SamTrans, Caltrain and BART. Visit www.caltrain.com. www,samtrans.com and www.bart.gov for updated schedule and service information The Oyster Point Area BART shuttle offers 17 daily trips from South San Francisco BART Station near to the Forbes Research Center. The Oyster Point Area Caltrain shuttle offers 17 trips per day from the South San Francisco Caltrain Station. SamTrans routes 130, 132, 133, 35 and 36 connect with the BART shuttle at the South San Francisco Station. For shuttle schedules and maps, log on to www.commute.org, r-u - I I l.~ - Y'" ~ - .. -, ft........ "'\.::1 .. L," ": 'U ..~J:"t'j --; I r ~_ Li J ~ 7--_-,J I' L ::n 511 is the regional ridesharing service that will help you to find a van pool or carpool partner. Please call 511 or log on to www.511,org for ridematching services and other alternative transportation options, The Peninsula Traffic Congestion Relief Alliance provides commute incentives such as FREE gas for carpoolers, FREE trial transit tickets (Caltrain, BART, SamTrans, and others), vanpool rebates, and bike locker subsidies, For more information, log on to www,commute.org or call (650) 588-8170, 'I- 41'"(' I"j ~. 1,. J: .1 t1:...! ..IIL:...J..... - ~ -.Il ~.J _ .... ..... ..J Regional bicycle route maps are available to bicycle commuters and recreational bicycle users, To view a map, log on to www.511.org. Access the Bay Trails at the San Bruno Point Park. Bicycles are allowed on SamTrans buses and Caltrain, Bicycle lockers are available at stations and secure bicycle parking is available at the Forbes Research Center. Employees who work at the Forbes Research Center and primarily use alternative transportation (transit, vanpool, carpool, bicycle, or walk) for their monthly commute can obtain a FREE Guaranteed Emergency Ride Home (GRH). In the event of an emergency or illness, the GRH program provides a free taxi or rental car for your return trip home (requires employer registration), See your company representative for more information, 2/23/07 Q) Q) ::J ::J tT c: ::J Q) .0 > 6 <( FORBES RESEARCH CENTER Grand Ave. I SSF CalC Caltrain Station Forbes t Blvd Forbes I Carlton ~~ U!iEUJ OYSTER POINT AREA BART SHUTTLE tD TO: So. S.F BART Station Sister Cities "0 > iD 1:: o e- <i: Oster Pt Blvd 384 Oyster Point t. ~~ 1Il c 1120 Veteran's !!! . Q) Blvd. a; > FORBES RESEARCH CENTER Grand Avenue Britannia Forbes Research Center Preliminary TOM Plan - March 13, 2007 i , = 0 I ..... .... ;~ ., I tU ClJ ~ 0 ~ .. .... ..... ", .... l-< ..... . " .. I 000 'f, '. . .. 'f, ., J I ~,.o , 'C ~ 2 ,C v, I ., ~ '0 ~ ~ ;~ ~ ~ -, 0, i ~ '0 v :.s ~' ~, t:: u v, :::. ..' 0 ft <L ~. ~ClJ u " ., - ,. .... ;: -;: - ~ ttH_J :a c tU .... .. :" e; = u ''" 0 /, ~ ..... ~ 'f, -:,.; .' .:.' I:: = S ~ ',f ;; ::.. I = :I:: " ., c I S '-: " ~ tU -, ~ H .... ~ v. " " ~;: ~ 0 ..... ::.0 c .:; .l~ ~ ~ ~ l-< U '0 ", ,., ;l . ~ ~ - =.: ~ i:l.. ''OJ '. ., '-' I " 'f, " 2 "0 .u .. :0 2 ~ .- t ClJ ~ " ~ . ~ ;,.. = .."" ~ /: :: - ~ - S ", "U 0 ::; Q.. '0 R' ~ '0 ~ " tU 0 ~ '/:. 8 S :I:: (:' " , ~ " i' 'i: .' " ::: ..J '0 c. .. tU 00 0 E " .2 g , .;; ~ 'f i " 0 ~ ~ " 0 0 :- ~ ~ ~ 0 t, .. 0 :t , '- :; ;; , ~ " .. . ~ ~ ~ E " ~ ~ 0 E f ~ 0 " E ,': " 0 z w ", w '" m The Hoyt Company Page 25 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 13.5 Promotional Programs If possible, prior to occupancy, the future tenant(s) will host a pre-move Transportation Fair or conduct a pre-move marketing campaign, with a heavy emphasis on carpooling, transit and shuttle resources. Throughout the year, tenants will be encouraged to maintain employee awareness by hosting other transportation fairs. As lunch-time events, these fairs will highlight transit and trip-planning services and rideshare matching and other commute opportunities at the new site. The Transportation Fairs will bring together transit and transportation providers (Caltrain, BART, SamTrans, the Alliance), bicycle advocates, ridematching organizations (511), and the Employee Commute Program for a comprehensive presentation. Other events and promotions on-site at the project may include Bike to Work Week, CaItrain Day, Rideshare Thursday's or a comprehensive Transportation/ Commute Fair. Various transit and rideshare organizations will be invited to set up a marketing booth during lunchtime at a central location at the building during the year to promote the alternative commute options available to employees. Free trial transit passes will be available for first time riders. Periodic on-site tabling would also be recommended throughout the year in concert with other employer events such as health fairs, benefits fair, etc. 13.6 Tenant Training and Developer-Provided Resource Representative Slough will provide tenant(s) with TDM program training and start-up assistance. A TDM resource representative will provide TDM support, training and planning assistance for the tenant's employee programs and annual survey compliance. 14.0 PROJECT AMENITIES Amenities provide employees with a full service work environment. Eliminating or reducing the need for an automobile to make midday trips increases non-drive alone rates. Many times, employees perceive that they are dependent upon the drive alone mode because of the number of errands and activities that must be carried out in different locations. By reducing this dependence through the provision of services and facilities at the work site, an increase in alternative mode usage for commute-based trips should be realized. The Forbes Research Center will encourage tenants to offer their employees convenience amenities. A list of amenities for consideration include: Tenant Driven Amenities · Food / snack and beverage vending machines · Postage and mail outlet · On-site credit union/ ATM · Wi-Fi access throughout campus Forbes Research Center Amenities · Recreational greenbelt and picnic area II The Hoyt Company Page 26 Britannia Forbes Research Center Preliminary TOM Plan March 13,2007 · Showers and clothes lockers · Bicycle lockers · Transportation and commute kiosks · Free Downtown Dasher - 11:00 a.m. to 2:00 p.m. (to the extent it is available) Potential Valet Amenities (tenant driven) · Massage · Dry Cleaning, shoe shine and repair, laundry, film developing, eyeglass repair · Dentist · Hair and Nail Salon · Car Care (oil change, cleaning, etc.) 14.1 Recreational and Bicycle Facilities A relaxation area will be incorporated at the Britannia Forbes Research Center site as part of the project construction. This area will offer project employees a recreational area for walking, meditation or picnicking. The Bay Trails project provides bicycle connectivity directly to the south of the project, parallel with the property line, for commuters and recreational users. The Bay Trail is a planned recreational corridor that, when complete, will encircle San Francisco and San Pablo Bays with a continuous 400-mile network of bicycling and hiking trails. It will connect the shoreline of all nine Bay Area counties, link 47 cities, and cross the major toll bridges in the region. To date, approximately 240 miles of the alignment-over half the Bay Trail's ultimate length-have been completed.3 15.0 KICK-OFF EVENT Upon 75% occupancy, the developer will host a commute alternative kick-off event/ celebration or employee marketing campaign. Transportation service providers, such as BART, SamTrans, Caltrain, and the Alliance, will be invited to set up exhibit booths/ tables. To encourage employee participation in the event, the developer and tenant will provide food, such as popcorn, hot dogs and refreshments, and give-a-ways, such as commuter mugs, water bottles, t-shirts, etc. The tenant will help set the date for the event and advertise the event at least two weeks in advance. 16.0 ANNUAL TRANSPORTATION FAIR AND SPECIAL PROMOTIONS The Forbes Research Center TC will host an annual commute alternative event or fair. Transportation service providers, such as BART, Caltrain, 511 Regional Rideshare and the Alliance will be invited to setup exhibit booths/ tables. To encourage employee participation in the event, the TC will provide food, such as popcorn, hot dogs, ice cream or other refreshments, and give-a-ways, such as commuter mugs, water bottles, t- shirts, etc. the TC will set the date for the event and advertise the event at least two weeks in advance. 3 http://www.abag.ca.gov / bayarea / bay trail / overview .html II The Hoyt Company Page 27 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 Periodic rideshare articles will be written by the TC for internal employee newsletter with ongoing highlights of alternative commuters and their successes. Internal company notices and incentive promotions about Spare the Air Oune through October), Bike to Work (May) and Rideshare Thursday's should attract attention of commuters, generate excitement about the use of commute alternatives, and reward those who rideshare. These promotions are often sponsored in conjunction with 511, the Regional Rideshare Program or the Air District. The TC will register with the Bay Area Air Quality Management District (BAAQMD) for the Spare the Air program so as to receive regional air quality forecast bulletins about poor and unhealthy air quality days. These direct email updates will be forwarded to all employees to encourage the use of alternative transit mode during peak advisory periods. 17.0 TRANSPORTATION MANAGEMENT ASSOCIATION Transportation Management Associations (TMAs) are typically private, nonprofit organizations run by a voluntary Board of Directors typically with a small staff. They help businesses, developers, building owners, local government representatives, and others, work together to collectively establish policies, programs and services to address local transportation problems. The key to a successful TMA lies in the synergism of multiple groups banding together to address and accomplish more than any single employer, building operator, developer, or resident could do alone. In South San Francisco, the Peninsula Traffic Congestion Relief Alliance operates as a TMA organization. The Alliance provides: · Shuttle programs · Carpool and vanpool matching · Parking management programs · Trial transit passes · Emergency ride home programs · Enhanced bicycle facilities · Car and vanpool incentives · Transit advocacy · Information on local issues · Teleworking · Training · Marketing programs · Promotional assistance · Newsletter Project tenants will register in the Alliance GRH program for their employees and to use the resources and services available. Participating with the Alliance is a valuable asset for project tenants. The Alliance is a clearinghouse for information about alternative commute programs, incentives, and transportation projects affecting San Mateo County businesses. II The Hoyt Company Page 28 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 18.0 COMPLIANCE MONITORING AND ENFORCEMENT The intent of the City of South San Francisco's TDM Ordinance is to reduce single occupancy vehicle (SOV) trips and in doing so lessen the resulting traffic congestion and mobile source related air pollution. It is important to ensure TDM measures are actually implemented and effective. Therefore a monitoring and enforcement program is necessary for each application. Because the City's TDM Program is performance based (i.e. project required percentage alternative mode usage and corresponding trip reduction at 35%), an annual evaluation program will allow the Britannia Forbes Research Center project, Slough and the City to assess the effectiveness of the unique program designed for their project, and to make adjustments as necessary to consistently meet or exceed the requirement. Slough's Britannia Forbes Research Center will establish and maintain a 35% trip reduction at the proposed project site that is subject to annual monitoring. Annual monitoring and penalty programs are consistent with previously approved methodologies implemented by the City of South San Francisco at other project sites in the east of Highway 101 area. Slough plans to voluntarily promote, encourage, and support alternative commute mode usage for employees at the Britannia Forbes Research Center project. 18.1 Annual Employee Commute Survey An employee commute survey will be a critically important part of the monitoring process to determine the success or failure of TDM measures. This report, via results from an employee survey distributed and collected by the TC will provide quantitative data (e.g., mode split) and qualitative data (e.g., employee perception of the alternative transportation programs). Employees who do not participate in commute survey will be counted as drive-alone or SOV commuters by default. The tenant will be strongly encouraged to support and participate in the promotion and marketing of the annual employee survey. Lease language will identify this requirement. Survey data may then be used to focus TDM marketing and the efforts of the TC. The TDM program could be re-tooled, if necessary, to maintain the project's 35% peak hour alterative commute use rates and commitment at the site. A summary report based on results from the employee commute survey will be submitted to the City of South San Francisco and presented to the Planning Commission and the City Council. 18.2 Annual Summary Report Each year, Slough via tenant-employee survey data, will prepare an annual TDM summary report and submit the same to the City to document the effectiveness of their TDM Plan in achieving the goal of the alternative mode usage and 35% trip reduction by employees within the Project. The TDM summary report will be prepared by an independent consultant or TMA who will work in concert with the Britannia Forbes Research Center TC. The TDM summary report will include a determination of historical employee commute methods provided by information obtained from a survey of all employees working in the building. OJ The Hoyt Company Page 29 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 If the trip reduction rates have not been achieved, the report will explain how and why the goal was not reached and specifies additional measures and activities that will be implemented in the coming year to improve the modes use rate. The initial TDM summary report on the Property will be submitted within one (1) year and each year thereafter following the granting of a certificate of occupancy with respect to the building. The survey reporting is targeted for the 4th quarter of each year. 18.3 Triennial Report For projects with increased FAR, a triennial report will also be required. The triennial report will state whether the development has or has not achieved the required percent alternative mode-use. If the development has not achieved the required mode-use, the applicant will: . Explain how and why the goals have not been reached . Describe additional measures that will be adopted in the coming year to attain the required mode-use rate . Provide an implementation schedule by month of additional measures The triennial report will also include a comparison of historical responses on the survey and identify if mode share has changed significantly and describe in detail as to why the mode share changed. The Chief Planner will review reports. Reports that indicate failure will be submitted to the City Council. 18.4 Penalty for Noncompliance If after the initial triennial report, the subsequent triennial report indicates that, in spite of the changes in the Final TDM Plan, the required alternative mode-use is still not being achieved, or if the applicant fails to submit a triennial report, the City may assess a penalty. The penalty shall be established by City Council resolution on the basis of the project size and actual percentage alternative mode use as compared to the percent alternative mode use established in the TDM Plan.4 18.5 Tenant Performance and Lease Language The developer (and/ or all future owners) will draft lease language or side agreements for all tenants that require the identification of a designated employer contact, compliance and implementation of the TDM program (including annual survey and reporting, and registration in the Alliance's GRH program). The agreement language may also identify the tenant's share of potential penalties for failure to achieve the 35% alternative mode-use rate, failure to participate in the annual employee commute survey, or failure to submit the annual report as identified by the City of South San Francisco. The developer will guarantee project-wide tenant performance. 4 Ordinance No. 1300-2001, Chapter 20.120, Transportation Demand Management, South San Francisco Municipal Code, October 2001. II The Hoyt Company Page 30 Britannia Forbes Research Center Preliminary TOM Plan March 13, 2007 19.0 CONCLUSION The developer is committed to achieving and maintaining a 35% employee alternative mode use at the proposed project. This TDM Plan provides the details of their commitment to the City of South San Francisco. The Britannia Forbes Research Center project supports the policies of focusing clustered development along transportation corridors (Highway 101 and 1-280), and transit corridors (Caltrain and BART). In order to be part of the transportation solution, this project contains the density and critical mass necessary to encourage the use of all alternative modes of transportation including bicycling, carpooling, vanpooling, and public transit. By balancing air quality with economic growth, the Britannia Forbes Research Center project will help South San Francisco thrive as a community. It is projects like these that will contribute to South San Francisco's future livelihood. . The Hoyt Company Page 31 . EXHIBIT A Accounting of C/CAG Trip Credits Britannia Forbes Research Center EXHIBIT A Accounting of C/CAG Trip Credits Britannia Forbes Research Center 21 0.33 7 1 0 0 1 5 5 1 0 0 100% 0 0 124 1 124 2 5 10 1 0 0 1 5 5 (101) 101 2 202 (2) 2 7 14 1 0 0 4 10 40 1 5 5 115 1 115 115 1 115 1 5 5 1 1.5 1.5 Additional TDM Measures Bic de Connections 1 5 5 Flextime 12 1 12 On-site amenities 3 1 3 Additional Credit for combination of an 1 5 5 10 1 .. ... ATTACHMENTS Employer Shuttle Rider Pass Program Downtown Dasher - Mid-day Taxi Service Try Transit Program Flyer Guaranteed Ride Home Program Employee Transportation Flyer Peninsula Traff"'K Congestion RC'.fd AJliance J ISO Sa)'hill ~ Suim f07 Phone: 6SG-589-8' 70 1=0fJC 6so.sss.s 17 , Emai\: 1fouttIClS4komrnuto.org ... South San _= rancisco Em:foyer S lutt e ~ider Pass Progra m S()()r1~tfl~South San Francisco Employer Shuttles on the q~T,..;;<>ef-?,int and Utah-Grand routes will be an EXCI.0USIVE benefit for participating Employers. Passes will be provided, to participating South San Francisco Employers, for distribution to their employees. Non-participating company employees can purchase passes through the Peninsula Traffic Congestion Relief AlJiance. This pass program will begin on April 3, 2006. Passes will expire at the end of each service period. For more information, contact the Alliance's shuttle depc3rtl11~nt at 650-588-8170 or vIa email at st'llJttl eS,{9>c:om m ut~. org. Voucher Number Do n South San Francisco D~t) '\tNTOWNDASHER please give this to your taxi driver at the time of pick up From Employer ~ m flJ Voucher Number please give this to your tax; driver at the time of pick up From Downtown South San Francisco ~ m flJ To help improve this new transportation service, tell us which merchant(s) you visited on this trip www.commute.org Downtown South San Francisco DOWNrOWNDASHER Free Trip Downtown This voucher a one-way taxi ride to d drop-off locations CI @ Linden and 733 Airpor Ivd. during the hours of 11 :00 am to 2:00 pm. Just call Peninsula Yellow Cab (before 10:00 am) to book your ride. (650) 588-2131 Downtown South San Francisco DOWNTOWN DASHER Free Trip Downtown This voucher good f taxi ride from d locations 0 733 Airport of 11: one-way d drop-off inden and uring the hours am to 2:00 pm. , Just call Peninsula Yellow Cab (before 10:00 am) to book your ride. (650) 588-2131 "- " ./ ,.. .... TAXI DROp.OFFS V;;; GRAND AVE, & LINDEN AVE. A ~ 733 AIRPORT AVE, ) '- '\ This program is sponsored by the City of South San Francisco and is managed by the Peninsula Traffic Congestion Relief Alliance. .J free lransit Iicket Oistrioutiol1 Program Tired and frustrated with driving alone on your long commute to work every day? Interested in public transportation options, but never taken the time to try it? If you're over 18, live or work in San Mateo County and have not used public transportation to commute to work, you could be eligible for a free ticket on BART, SamTrans, Caltrain, VTA, Dumbarton Express or M Line. Just complete the questionaire below and we'll mail you a free ticket from the transit agency of your choice. Despite what you might think, public transit is very convenient. When you try public transportation you can: . Save hundreds of dollars a year in auto expenses (gas, insurance, maintenance, tolls, etc.) . Work Of relax during your commute and reduce the amount of stress you feel . Use the new found time you have to read, talk with friends, or get ahead at work . Gel to work and get home on lime regardless of the weather, traffic accidents, breakdowns, etc. . Help reduce environmental pollution and overcrowded roads . Use pre-tax dollars to pay for your public transportation expenses Be one of the first to complete the questionnaire below and we'll mail you free transit tickets from the transit agency of your choice as mentioned below. Please note that this offer is for one ticket request, per person, one time rODIY~-"_--_.--. ..... _U."" ,...,_. U , Try Transit Free Tickels Order Form II' First Name: I Last I I Name: I Home r Address: I iCity: I I I State: I I I Zip: I I Phone r-- I number: I ! Email I i Address: " Employer I Name: II Employerr---- Address: I I : City: , I i State: I : Zip: I I" I I I I How do you usually get to work? r Drive alone r Carpool I vanpool Transit: r BART C Caltrain (" Dumbarton Express r SamTrans r VTA r M Line r Bike I walk r Other:Description I I would like a free ticket for: r Caltrain (3 round-trip tickets) r SamTrans (6 one-way tickets) r BART (one $9 BART ticket) r VT A (3 round-trip tickets) r M Line (6 one-way tickets) r Dumbarton Express (6 one-way tickets) What is the one-way mileage from your home to your worksite? r----'---- I How did you hear about this program? I www.commute.org If "Other", then please state how you heard about it: i-- How many days per week do you commute? 1'------- I certify that I am over 18 years of age, live or work in San Mateo County, and ~ commute to work in the past. I ~Hhlllit I EMERGENCY RIDE HOME PROGRAM Don't Get Stranded At Work! Do you want to bike, walk, carpool, vanpool, or take public transit; but are worried about becoming stranded if an emergency arises while you are at work? The Emergency Ride Home gives you the peace of mind necessary to get out of traffic and save money, time and stress, A When your Employer signs up for The Emergency Ride Home program, you have a reliable way to get home quickly in the event of an emergency. Most people choose to drive their own personal vehicle to work because they don't want to be faced with a dilemma should an emergency arise, Be certain that, in the case of an emergency, your employer will support you with a free taxi ride or a 24-hour car rental. You have the freedom to carpool, vanpool, bus, bike or walk to work without the fear of becoming stranded in an emergency, PENINSULA TRAFFIC CONGESTION RELIEF ALLIANCE How do I get my employer involved? You can provide your employer with information about the program by printing out the Emergency Ride Home section of this website at www,commute,orq '150 Bayhill Drive Suite 107, San Bruno, CA 94066 Otherwise, send us a contact name, number and address to alliance@commute,orq or call us at 650-588-8170 and we'll be happy to contact them for you, P: 650-5B8-B 170 F: 650-588-8' 71