HomeMy WebLinkAboutUP-01-006 TDM Program 03-07-2002
APPROVED BY THE CITY COUNCIL OF THE CITY OF SOUTH
SAN FRANCISCO SUBJECT TO THE CONDITIONS OF
APPROVAL.
CASE #
PUD, UP, GP, DA, DR & EIR-OI-006
BY:
~~6
DATE:
March 7, 2002
Transportation Demand Management Program
for
Slough Estates
Britannia East Grand Project,
South San Francisco, California
Prepared by Richard Booth
Sequoia Solutions Consulting
2995 Woodside Road Suite 400
Woodside, Ca. 94062
650.747.9745
[email protected]
'l
Britannia East Grand Transportation Demand Management Program
-An overview-
-
a. Slough Estates ("Slough") is committed to being a good neighbor in the
community and understands the importance of minimizing environmental impacts
in the South San Francisco Cabot, Cabot, and Forbes Industrial Park. Slough
realizes that informing tenants of the alternative methods of commuting available
will lead to reductions in congestion and pollution and have a positive
contribution to the community. Slough desires to attract and retain excellent
tenants, offer an attractive worksite, as well as a creative, productive, and
comfortable environment for its employees. Slough is committed to encourage
and assist tenants to develop and utilize an extensive and innovative,
Transportation Demand Management Program.
b. Slough shall require all tenants to designate at least one employee as a TDM
"point of contact" representative within their respective company. Slough shall.
coordinate the training of such personnel. Slough will also designate a Slough
representative to serve as a resource to each tenant-appointed TDM personnel.
Such representative will be available via telephone or email to assist with
commute questions, concerns, or transit service problems. This employee will
prepare historical surveyed commute records for annual submission of a TDM
Report to the City of South San Francisco Planning Department.
All new tenants and their employees shall be required to participate in a "new
employee orientation program". Most importantly, this program will explain the
importance of trip reduction methods and their benefits to the community. The
program orientation will also address the TDM mission statement, alternative
commute options, provide transit schedules, maps, and offer free ride matching
services. All new employees shall complete a commuter survey indicating the
modes of commuting available, and what their expected mode would be.
c. Slough will promote the use of the existing Peninsula Congestion Relief
Alliance's ("Alliance"), East Grand Shuttle Bus System, and the use of public
transit modes of travel. These commuter shuttles operate during peak commute
hours to the South San Francisco CalTrain Station, and to the San Francisco
Glen Park Bart Station.
Areas shall be designated for passenger loading, as well as adequate shelter
areas.
2
r
I
!IP
d. Slough will advocate to its tenants the use of the Alliance "Emergency Ride
Home" program. This allows employees who utilize alternative forms of
commuting a free ride home for emergencies up to four times per year via
taxicabs or rental cars. Slough will assist tenants in procuring grant monies
available for such programs.
e. Slough will encourage its tenants to sponsor taxi vouchers for the
transportation of employees for medical appointments, during regular business
hours. A typical program would apply to round trip transportation, (20 miles each
way), up to two times per year. This is an incentive to not bring a vehicle to work
(or to use one).
3
f. Per the Commuter Check Program, pre tax payroll deductions will allow up to
$100.00 per month for public transit passes, and the expense for participating in
vanpools. In addition, Slough will encourage its tenants to subsidize and match
each additional dollar for this program up to $50.00 per month, per participant.
g. Vanpools will be provided as an attractive method of commuting. Vanpools will
be established, subject to economic feasibility and employee participation.
Slough will reimburse the primary and secondary drivers for required medical
exams.
Advertising methods such as "wrapping" the vanpools may subsidize some of the
operating expenses.
Dedicated "preferential parking" areas will be provided in highly visible and
signed, areas. Passenger loading areas shall be designated.
h. Bicycling will be a viable commute option. Slough will require its tenants to
include shower facilities within their buildings to help promote cycling as an
alternate commute option. Slough will designate specific common area locations
within the project for bicycle lockers or racks. Slough will also petition existing
shuttle operators to include equipment on transit shuttles to accommodate
bicycles. Common. bicycle and transit commu_t~ routes will be shared and
published.
i. Slough will designate secure areas for motorcycles. These signed areas will be
equipped with methods of impact protection from moving vehicle traffic.
j. Slough will supply tenants with information to assist them in developing a
formal telecommuting program to be available for selected employees;
dependent upon position and specific work requirements. This information will
include "how to" instructions, including sample contracts between management
and employees, feedback mechanisms, with ergonomics, insurance and
worker's compensation issues.
k. Taxicab vouchers will be available for local business transportation, including
travel to and from the S.F.O. International Airport. Visitor promotional materials
".
will be available to promote the use of public transit to / from SFO Airport.
Tenants will be encouraged to subsidize one-way taxi rides as incentives. Taxi
loading zones will be designated.
I. The S.S.F. Downtown Dasher program will be promoted for mid day travel to
the downtown area.
m. Electric vehicle charging facilities and utility expenses will be available at no
charge to employees. New parking facilities shall incorporate the infrastructure to
accommodate at least two charging stations per garage.
o. Tenants will be required to provide visitors and job applicants with the local
public transportation options, shuttle schedules, and transit maps for the area, to
encourage the use of public transit.
p. Slough will expedite through the tenant TDM "point of contact" personnel,
employee surveys to determine current modes of commuting. The surveys will
be conducted via e-mail, or other acceptable methods of communication.
Non-responses to commute surveys are to be counted as "drive alone".
q. Slough will develop an Internet web site that will contain a section for
commuter information, the results of the current employee commute method
survey, as well as the efforts and effectiveness of the TDM Program. New
commute options will be advertised and promoted, as well as area transit
schedules.
r. Tenants will be encouraged to participate in the Bay Area Air Quality
Management District's "Spare the Air" program during unhealthy weather
conditions. Participants will be requested to not drive to work alone, and seek
other methods of commuting. Enrollment will be via the BAAQMD Web page,
and a "Spare the Air Day' notification will be sent via e-mail, as soon as it is
forecasted.
Participation in other local ride share promotions though" out the year, will also be
encouraged.
s. Slough will reward as special incentives, in recognition of successful carpool
efforts, incentive awards such as tune-ups, smog checks and oil changes.
4
t. Slough will make an annual financial contribution to RIDES For Bay Area
Commuters, "Ride Your Bike to Work Week", promotion, to help promote bicycle
commuting.
u. Chartering of busses for group activities and off site meetings will be
encouraged. Services will include booking, group discounts, invoicing, and
special services, as needed.
J!!I!'III
11
v. At the time that commuter Bay Ferry Services are available, Slough will
investigate including commuter transportation links to the proposed Oyster Point
Ferry Terminal.
w. The proposed project design currently includes additional retail or other
related services. Generally, these uses will include a deli or food service
establishment, ancillary retail, a fitness center, and a childcare facility.
x. Slough will charge tenants a monthly parking fee for surface and garage
parking. Reduced fees will be applied to carpools and vanpools.
5
R'
March 7, 2002
Transportation Demand Management Program
for
SLOUGH ESTATES, BRITANNIA EAST GRAND SITE
South San Francisco, California
Slough Estates is committed to developing an environmentally conscious project
complete with an effective Transportation Demand Management (TDM) program.
Slough will encourage its tenants to consider the program as part of a
comprehensive benefit package designed to attract and retain quality
employees. Slough will educate tenants about commuting alternatives in efforts
to foster increased community awareness.
The proposed full project build out population based on 100% R&D use, is
approximately 2,586 employees, in ten buildings, for a total project of 783,533
square feet. (3.3 employees per 1,000 square feet).
Projected individual element goals are based on the level of employee
participation (30%, or 776 employees) utilizing commute alternatives. It is
anticipated that the level of employee participation will increase over time, due to
the expanded TDM program efforts and incentives offered to employees.
This enhanced TDM Program identifies the methods that will meet, and exceed
this goal of commute trip reduction.
6
This project is intended to be developed in two construction phases, Phase 1,
with 450,000 square feet, (57.5%) during 2003 thru 2006, and Phase 2, which
will consist of 333,000 square feet, (42.5%) during 2005 thru 2008.
r
r~~
A. PROGRAM ELEMENTS:
1. New employees shall be required to participate in a new employee orientation
program. This program will explain the TDM Mission Statement, explain
alternative commute options, and provide transit schedules, maps, and offer free
ride matching services to encourage the formation of carpools. All new
employees will complete an "Initial Commuter Survey". The survey will ask new
employees to select their expected mode(s) of transportation from a list of
commuting options available to the project. This method has been proven to be a
very effective means to promote alternative commute patterns, before new
employees commuting habits- are established.
Passenger drop off and loading areas shall be designated. Carpools shall have a
minimum of ten percent of the preferential parking areas in the garages.
Phase 1
Program goal: 188
Employee trips saved daily: 376
Phase 2
Program goal: 138
Employee trips saved daily: 276
Total element goal: 326
7
2. The program will effectively promote the use of the existing Alliance Shuttle
Bus System, and the use of mixed public transit modes. Commuter shuttles
operate during peak commute hours to the South San Francisco CalTrain
Station, and to the San Francisco Glen Park Bart Station. Employer operated
shuttles connecting to public transit have been identified as the most effective
marketing method of attracting passengers to public transit systems. (Source:
SamTrans and CalTrain 20 year marketing plans). Shuttle shelters will be
included, as appropriate.
Phase 1
Program goal: 148
Employee trips saved daily: 296
Phase 2
Program goal: 110
Employee trips saved daily: 220
Total element goal: 258
~
(Additional daytime trips are also saved utilizing available alternative
transportation modes, for lunches, errands, and medical appointments, although
not part of these figures).
3. The program will advocate to its tenants the use of the Peninsula Congestion
Relief Alliance's "Emergency Ride Home" program. This allows employees who
utilize alternative forms of commuting a free ride home for emergencies up to
four times per year via taxicabs or rental cars. (50% grant matching funds are
available to the employers that participate in this program). These types of
programs have been identified as the number one incentive for employees to
rideshare. Employers have seen increases of 15-20% in ridesharing when this
type of program is offered to employees (Source: RIDES 1999 Commute
Survey).
This program will promote an increased use of alternative transit, however some
employees will already be using these modes. It is a deciding factor in not driving
alone, and a valuable method to deal with the unknown urgent need for an
employee to quickly get home for emergencies.
8
Phase 1
Program goal: 12% of employees
Employee trips saved daily: Indirect program benefit.
Phase 2
Program goal: 10% of employees
Employee trips saved daily: Indirect program benefit.
Total element goal: 22% Indirect program benefit
4. Slough will encourage tenants to provide transportation for employee medical
appointments, during regular business hours, via taxi vouchers, for a round trip,
up to two times per year. This is an incentive to not bring a vehicle to work.
Phase 1
Program goal: 1 % of employees
Employee trips saved daily: Indirect program benefit
Phase 2
Program goal: 1 % of employees
Employee trips saved daily: Indirect program benefit
Total element goal: 2% Indirect program benefit
~
5. Per the Commuter Check Program, pre tax payroll deductions will allow the
employee up to $100.00 per month for public transit passes, and the expense for
participating in vanpools. In addition, Slough will encourage its tenants to
subsidize and match this program up to $50.00 per month, per participant.
Transit pass subsidies of as little as $15.00 per month has shown a significant
increase in monthly commute pass sales in other areas of the state. (Source:
The Hoyt Company).
Phase 1
Program goal: 7% of employees
Employee trips saved daily: Indirect program benefit
9
Phase 2
Program goal: 6% of employees
Employee trips saved daily: Indirect program benefit
Total element goal: 13% Indirect program benefit
6. Vanpools will be provided as an attractive method of commuting. Vanpools will
be established, and subsidized, subject to economic feasibility and employee
participation. Slough will reimburse the primary and secondary drivers for
required medical exams. Advertising methods such as "wrapping" the vanpools
may subsidize some of the operating expenses. Dedicated "preferential parking"
areas will be provided in highly visible areas. Subsidies for vanpools by
employers, is the most desired factor in deciding to vanpool (Source: RIDES
2000 Commute Profile).
Phase 1
Program goal: 75
Employee trips saved daily: 150
Phase 2
Program goal: 55
Employee trips saved daily: 110
Total element goal: 130
7. Bicycling will be promoted as a viable commute option. Bicycle lockers,
storage areas, racks, showers, and reasonable accommodation on transit
shuttles will be available. The local Bayside Trail provides important trail links to
other areas. Common bicycle and transit commute routes of the employees in
the area will be shared and published.
Phase 1
Program goal: 15
Employee trips saved daily: 30
Phase 2
......
Program goal: 11
Employee trips saved daily: 22
Total element goal: 26
8. Motorcycles will be accommodated in secure, signed designated areas, with
methods of impact protection from automobile traffic. Motorcycles pollute less,
may use carpool lanes, and cross toll bridges during commute hours for free.
Phase 1
Program goal: 8
Employee trips saved daily: 16
Phase 2
Program goal: 5
Employee trips saved daily: 10
Total element goal: 13
9.Telecommuting reduces both traffic and the need for employee parking
facilities.
Slough will supply tenants with information to assist them in developing a formal
telecommuting program with "how- to" instructions, including contracts between
management and the employees, feedback mechanisms, ergonomics, insurance
and worker's compensation issues. The information will also include suggestions
for possible methods to track telecommuting days.
Phase 1
Program goal: 15
Employee trips saved daily: 30
10
Phase 2
Program goal: 11
Employee trips saved daily: 22
Total element goal: 26
1 O. The use of taxicab vouchers will be encouraged for local business
transportation, including travel to and from the S.F.O. International Airport.
Indirect commute impact.
11. The S.S.F. Downtown Dasher program will be promoted for midday travel to
the downtown area. Slough will encourage its tenants to pay for round trip
program vouchers. Indirect commute impact.
1----
F'-1
12. Electric vehicles produce no local air pollution, and will be supported. Electric
vehicle charging utility expenses will be available at no charge to the employees.
New parking facilities shall incorporate the infrastructure to accommodate at
least one charging station per parking lot or garage. Use will be available for
employees as well as for visitors.
Phase 1
Program goal: 1
Employee trips saved daily: 2
Phase 2
Program goal: 1
Employee trips saved daily: 2
Total element goal: 2
13. Tenants will be required to provide visitors and job applicants with public
transportation options, shuttle schedules, and transit maps for the area, to
promote the use of public transit. Indirect beneficial impact to commute.
11
14. Employee surveys shall be conducted to determine current modes of
commuting. The surveys will be conducted via e-mail. Non-responses to
commute surveys are to be counted as "drive alone". Indirect benefit to program.
15. Slough will develop an internet web site that will contain a section for
commuter information, the results of the current employee commute method
survey, as well as the efforts and effectiveness of the TDM Program. Also, a
"Transit Information Bulletin Board", centrally located in the project will display
transit information, schedules, as well as current promotions. New commute
options will be advertised and promoted.
Indirect benefit to program.
16. An employee contact person will be available to answer commute questions,
concerns, or transit problems. This employee will be available via telephone or e-
mail. This employee will prepare historical surveyed commute records, for annual
submission of a TDM Report to the City of South San Francisco Planning
Department. This person will work in conjunction with the Peninsula Congestion
Relief Alliance to assist in the promotion of ridesharing programs, and events.
Indirect benefit to program.
17. Employees will be encouraged to participate in the Bay Area Air Quality
District's "Spare the Air" program during unhealthy weather conditions.
Participants will be requested to not drive to work alone, and seek other methods
of commuting. Enrollment will be via the BAAQMD Web page, and "Spare the Air
Day' notification will be sent via e-mail, as soon as it is forecasted. Indirect
benefit to program.
18. The proposed project' design currently includes a retail component or other
related services. The proposed uses would generally include a deli or food
service establishment, some type of ancillary retail, a fitness center, and a
childcare facility. These services have the potential of reducing mid day vehicle
trips, thereby reducing "cold starts", area congestion, and the need to locate
parking spaces upon return to the site. Indirect benefit to program.
19. Slough will charge its tenants a monthly parking fee for surface and garage
parking. Locations with free parking have a drive alone rate of 77%, while those
locations with parking fees have a drive alone rate of 39% (Source RIDES
Commute Profile 2000). Indirect benefit to program.
12
B. MEASURING TDM PROGRAM EFFECTIVENESS:
Alternative methods of commute modes:
New TDM Program Gains: (eliminate trips)
(12.6%)
(10.0%)
( 5.0%)
( 1.0%)
( 0.5%)
( 1.0%)
(<0.1 %)
Carpools:
Shuttles:
Van pools:
Bicycles:
Motorcycles:
Telecommuting:
Electric Vehicles:
326 round trips per day
258 round trips per day
130 round trips per day
26 round trips per day
13 round trips per day
26 round trips per day
2 round trips per day
(30.1 %)
TOTAL: 781 round trips/ day reduced
New program goal: 781 new reduced round trips, per day
(776 would be required)
TDM Program gains: 781 round trips per day (reduction)
Employee daily trips saved: 1,562
Projected Employee Participation Goal: 30%
.
.
I-
I.
.
.
.
.
.
13
C. C/CAG Project Guidelines:
The designed TDM program is required to have the capacity to fully mitigate the
new peak a.m.l p.m. commute. trips generated by the project:
TDM Measure:
Quantity:
Bicycle lockers and racks.
Showers and changing rms.
Shuttle to transit
Parking fee $20. / month min.
Transit ticket subsidy
Preferential parking carpools
Preferential parking van pools
Vanpool program w/ERH
Commute assist. Center
On site amenities
Banking/ATM
Groceries/food
Clothes cleaning
Exercise facilities
Child Care Center
Emergency Ride Program
Combination of ten elements
.
.
.
.
.
.
.
.
'.
.
.
.
.
.
.
.
.
.
.
.
.
Trip Credit:
One per every 3 (30)
Two per ea. (9)
One per round trip seat
One trip per space
One per ea. $20.lmonth min. (258)
Two per space (220)
Seven per space (13)
Ten per space
Twenty per 200 employees
One per feature
10
18
258
2,166
258
440
91
130
260
4
One per every two childcare slots (90) 45
One per every two members (350) 175
Five peak trip bonus 5
Total:
14
3,860
-
D. CONCLUSION:
An employee participation level of 30% indicates that with a projected population
of 2,586 employees, the potential of 781 employees could actively participate in
alternative modes of commuting.
TDM Program offerings could reasonably eliminate 781 daily round commute
trips at this project location.
In addition, alternative mid day transportation options are to be made available to
reduce the need for a vehicle. (These methods are very effective in reducing
congestion, parking demands, and reducing "cold start" pollution sources,
although not used in the calculated daily trip reduction figures). On site amenities
will further reduce the need for mid day travel, and parking demand.
Attractive options to driving alone will be supported, and with the available
choices of transit options, employer subsidies, and marketing, this program can
be an effective tool to encourage commuters to forgo drive alone situations.
The new TDM Plan identifies the need of a total of 776 daily commute trip
reductions, at full project completion and activation. Employee and tenant
surveys will provide sufficient feedback on the success and effectiveness of this
program.
Management supports, and understands the importance of an effective TDM
Program, as part of a progressive business environment.
15
... w. ... ... ... .., .., .., ..., .., u u U 1IlJI' 'II[JI' " " " " "" 'V/f 'V/f 'V/f 'V/f " " ' I '-I '-' '-I '-' ,--
en
o
c
..
:r
en
S>>
::s
-n
D1
::s
n
-.
en
n
o
w
n
S>>
-
-.
0-
..
::s
-.
S>>
-I
a
~
UI
--
-4
m
.-a
~..~.
<Z
III
=a
-
-I
~
Z
Z
-
~
m
~
en
-I
C)
=
z
a
II ~ m !I n - "I
n ... r- 0 :.- z =
~52!!~5~2S
m ~ n ~ ~ 1ft I
i i ~ e I ! i
;Pt~l~
G) m ~ 'ft C
- ;:
I -
I I I I I I I
se.... ,. ~ ~ .... ~ "'D
If s 1 I 1 I !
si i I i j ~ I
I; i ! i J
i~ ~ ;i
I
~.
-----------------,
I
,
I
I
I
I
I
,
I
I
I
I
I
,
1
~ ;
, .
:t
.i
.'\..
.~
" ~i
1:1
,lj.
i
;1,
,.
;,'
t
~,
p
I,
f