HomeMy WebLinkAboutReso 8-1978 RESOLUTION NO. 8-78
CITY COUNCIL, CITY OF SOUTH SAN FRANCISCO, STATE OF CALIFORNIA
A RESOLUTION AMENDING CLASS SPECIFICATIONS
FOR PBX OPERATOR'RECEPTIONIST.
BE IT RESOLVED by the City Co~lgcil of the City of South San Francisco
that:
WHEREAS, Personnel Ordinance 449, Section 3(d) and Section 7, and
Personnel Rules and Regulations, Section 4.02, empower the City Council to
amend the Employee Classification Plan on the recommendation of the City
Manager, as ex-officio Personnel Officer, and
WHEREAS, the City Manager, as ex-officio Personnel Officer has pro-
posed new class specifications for PBX Operator-Receptionist, said speci-
fications embodied in attached exhibit, marked "Exhibit A";
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
South San Francisco that new class specifications for the above-descri6ed
position be adopted as amendment to the Employee Classification Plan.
I hereby certify that the foregoing Resolution was regularly intro-
duced and adopted by the City Council of the City of South San Francisco
at a regular meeting held on the 1st day of February
19 ?8, by the following vote:
AYES, COUNCILMEN Richard A. Battaglia, William A. Borba, Emanuele N.
Damonte, Terry J. Mirri and Leo Padreddii
None
None
ATTEST-
NOES,
ABSENT, "
City Clerk
City of South San Fra/ncisco
i EXHIBIT A
TO RESOLUTION 8-78
PBX OPERATOR-RECEPTIONIST
January 1978
ADOPTED February 1, 1978
DEFINIIION
Under ~eneral supervision, to operate a private branch exchange
attendant'¢'onsole; to provide general information to the public; to
perform routine typing-and clerical work; and to do related work as
required.
EXAMPLES OF DUTIES
Operates a private branch exchange cordless attendant console; '
recieves incoming calls.and makes station connections; takes.messages
for offices and employees where contact cannot be made; provides ~i'.
information to the public concerning the location of various City
departments and personnel; provides other information concerning
a variety of Citylfunctions and activities; main.tains records on
all outgoing calls; checks and verifies telephone charges; performs
a variety of routine clerical work involving typing, filing, and
related task; trains and assists relief personnel on the proper-
operation of the console. -
DESIRABLE QUALIFICATIONS
Knowl edge of: ' ~'' '
The operation of a private branch exchange cordless
attendant console;
Modern office methods, practices, and equipment;
Correct English usage;
Proper telephone etiquette;.
and --
Ability to'
Operate a cordless attendant console;
Perform routine clerical duties;
Type at a rate of 35 words per minute;
Train and assist relief personnel in the operation of the
· · · · c~nsol e;
Speak clearly over the telephone and apply proper English usage;
Understand and carry out oral and written directions
Establish and maintain courteous, effective, and cooperative
relationships with the public and-other City employees.
and
Experience' One year of experience in the operation of a private
branch exchange cordless attendant console,preferably including
or, suppleniehted by some general -clerical experience.
and
Education' E, quivalent to completion of the twelfth grade.