HomeMy WebLinkAboutReso 108-2023 (23-531)
Consulting Services Agreement between [Rev:11.14.2016] April 14, 2021
City of South San Francisco and Renaissance Entrepreneurship Center Page 1 of 16
CONSULTING SERVICES AGREEMENT BETWEEN
THE CITY OF SOUTH SAN FRANCISCO AND
Renaissance Entrepreneurship Center
THIS AGREEMENT for consulting services is made by and between the City of South San
Francisco (“City”) and Renaissance Entrepreneurship Center (“Consultant”) (together sometimes referred
to as the “Parties”) as of April 14, 2021 (the “Effective Date”).
Section 1. SERVICES. Subject to the terms and conditions set forth in this Agreement, Consultant
shall provide to City the services described in the Scope of Work attached as Exhibit A, attached hereto
and incorporated herein, at the time and place and in the manner specified therein. In the event of a
conflict in or inconsistency between the terms of this Agreement and Exhibit A, the Agreement shall
prevail.
1.1 Term of Services. The term of this Agreement shall begin on the Effective Date and shall
end on April 15, 2022, the date of completion specified in Exhibit A, and Consultant shall
complete the work described in Exhibit A prior to that date, unless the term of the
Agreement is otherwise terminated or extended, as provided for in Section 8. The time
provided to Consultant to complete the services required by this Agreement shall not affect
the City’s right to terminate the Agreement, as provided for in Section 8. The Agreement
may be extended for additional 12 months, upon mutual agreement by the Parties, and
City Council approval if the dollar amount warrants a need for such action.
1.2 Standard of Performance. Consultant shall perform all services required pursuant to this
Agreement in the manner and according to the standards observed by a competent
practitioner of the profession in which Consultant is engaged in the geographical area in
which Consultant practices its profession. Consultant shall prepare all work products
required by this Agreement in a substantial, first-class manner and shall conform to the
standards of quality normally observed by a person practicing in Consultant's profession.
1.3 Assignment of Personnel. Consultant shall assign only competent personnel to perform
services pursuant to this Agreement. In the event that City, in its sole discretion, at any
time during the term of this Agreement, desires the reassignment of any such persons,
Consultant shall, immediately upon receiving notice from City of such desire of City,
reassign such person or persons.
1.4 Time. Consultant shall devote such time to the performance of services pursuant to this
Agreement as may be reasonably necessary to meet the standard of performance
provided in Sections 1.1 and 1.2 above and to satisfy Consultant’s obligations hereunder.
Section 2. COMPENSATION. City hereby agrees to pay Consultant a sum not to exceed $467,000,
notwithstanding any contrary indications that may be contained in Consultant’s proposal, for services to be
performed and reimbursable costs incurred under this Agreement. In the event of a conflict between this
Agreement and Consultant’s proposal, attached as Exhibit A, or Consultant’s compensation schedule
attached as Exhibit B, regarding the amount of compensation, the Agreement shall prevail. City shall pay
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Consultant for services rendered pursuant to this Agreement at the time and in the manner set forth herein.
The payments specified below shall be the only payments from City to Consultant for services rendered
pursuant to this Agreement. Consultant shall submit all invoices to City in the manner specified herein.
Except as specifically authorized by City, Consultant shall not bill City for duplicate services performed by
more than one person.
Consultant and City acknowledge and agree that compensation paid by City to Consultant under this
Agreement is based upon Consultant’s estimated costs of providing the services required hereunder,
including salaries and benefits of employees and subcontractors of Consultant. Consequently, the parties
further agree that compensation hereunder is intended to include the costs of contributions to any pensions
and/or annuities to which Consultant and its employees, agents, and subcontractors may be eligible. City
therefore has no responsibility for such contributions beyond compensation required under this Agreement.
2.1 Invoices. Consultant shall submit invoices, not more often than once per month during
the term of this Agreement, based on the cost for services performed and reimbursable
costs incurred prior to the invoice date. Invoices shall contain the following information:
Serial identifications of progress bills (i.e., Progress Bill No. 1 for the first invoice,
etc.);
The beginning and ending dates of the billing period;
A task summary containing the original contract amount, the amount of prior
billings, the total due this period, the balance available under the Agreement, and
the percentage of completion;
At City’s option, for each work item in each task, a copy of the applicable time
entries or time sheets shall be submitted showing the name of the person doing
the work, the hours spent by each person, a brief description of the work, and
each reimbursable expense;
The total number of hours of work performed under the Agreement by Consultant
and each employee, agent, and subcontractor of Consultant performing services
hereunder, as well as a separate notice when the total number of hours of work by
Consultant and any individual employee, agent, or subcontractor of Consultant
reaches or exceeds eight hundred (800) hours, which shall include an estimate of
the time necessary to complete the work described in Exhibit A;
The amount and purpose of actual expenditures for which reimbursement is
sought;
The Consultant’s signature.
2.2 Monthly Payment. City shall make monthly payments, based on invoices received, for
services satisfactorily performed, and for authorized reimbursable costs incurred. City
shall have thirty (30) days from the receipt of an invoice that complies with all of the
requirements above to pay Consultant. City shall have no obligation to pay invoices
submitted ninety (90) days past the performance of work or incurrence of cost.
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2.3 Final Payment. City shall pay the last ten percent (10%) of the total sum due pursuant to
this Agreement within sixty (60) days after completion of the services and submittal to City
of a final invoice, if all services required have been satisfactorily performed.
2.4 Total Payment. City shall pay for the services to be rendered by Consultant pursuant to
this Agreement. City shall not pay any additional sum for any expense or cost whatsoever
incurred by Consultant in rendering services pursuant to this Agreement. City shall make
no payment for any extra, further, or additional service pursuant to this Agreement.
In no event shall Consultant submit any invoice for an amount in excess of the maximum
amount of compensation provided above either for a task or for the entire Agreement,
unless the Agreement is modified prior to the submission of such an invoice by a properly
executed change order or amendment.
2.5 Hourly Fees. Fees for work performed by Consultant on an hourly basis shall not exceed
the amounts shown on the compensation schedule attached hereto and incorporated
herein as Exhibit B.
2.6 Reimbursable Expenses. The following constitute reimbursable expenses authorized by
this Agreement Are specific to the identified budget in Exhbit A – Scope of Work.
Expenses not listed above are not chargeable to City. Reimbursable expenses are
included in the total amount of compensation provided under Section 2 of this Agreement
that shall not be exceeded.
2.7 Payment of Taxes, Tax Withholding. Consultant is solely responsible for the payment of
employment taxes incurred under this Agreement and any similar federal or state taxes.
To be exempt from tax withholding, Consultant must provide City with a valid California
Franchise Tax Board form 590 (“Form 590”), as may be amended and such Form 590
shall be attached hereto and incorporated herein as Exhibit D. Unless Consultant provides
City with a valid Form 590 or other valid, written evidence of an exemption or waiver from
withholding, City may withhold California taxes from payments to Consultant as required
by law. Consultant shall obtain, and maintain on file for three (3) years after the termination
of this Agreement, Form 590s (or other written evidence of exemptions or waivers) from all
subcontractors. Consultant accepts sole responsibility for withholding taxes from any non-
California resident subcontractor and shall submit written documentation of compliance
with Consultant’s withholding duty to City upon request. .
2.8 Payment upon Termination. In the event that the City or Consultant terminates this
Agreement pursuant to Section 8, the City shall compensate the Consultant for all
outstanding costs and reimbursable expenses incurred for work satisfactorily completed as
of the date of written notice of termination. Consultant shall maintain adequate logs and
timesheets in order to verify costs incurred to that date.
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2.9 Authorization to Perform Services. The Consultant is not authorized to perform any
services or incur any costs whatsoever under the terms of this Agreement until receipt of
authorization from the Contract Administrator.
2.10 Prevailing Wage. Where applicable, the wages to be paid for a day's work to all classes
of laborers, workmen, or mechanics on the work contemplated by this Agreement, shall be
not less than the prevailing rate for a day’s work in the same trade or occupation in the
locality within the state where the work hereby contemplates to be performed as
determined by the Director of Industrial Relations pursuant to the Director’s authority under
Labor Code Section 1770, et seq. Each laborer, worker or mechanic employed by
Consultant or by any subcontractor shall receive the wages herein provided for. The
Consultant shall pay two hundred dollars ($200), or whatever amount may be set by Labor
Code Section 1775, as may be amended, per day penalty for each worker paid less than
prevailing rate of per diem wages. The difference between the prevailing rate of per diem
wages and the wage paid to each worker shall be paid by the Consultant to each worker.
An error on the part of an awarding body does not relieve the Consultant from
responsibility for payment of the prevailing rate of per diem wages and penalties pursuant
to Labor Code Sections 1770 1775. The City will not recognize any claim for additional
compensation because of the payment by the Consultant for any wage rate in excess of
prevailing wage rate set forth. The possibility of wage increases is one of the elements to
be considered by the Consultant.
a. Posting of Schedule of Prevailing Wage Rates and Deductions. If the schedule of
prevailing wage rates is not attached hereto pursuant to Labor Code Section 1773.2, the
Consultant shall post at appropriate conspicuous points at the site of the project a
schedule showing all determined prevailing wage rates for the various classes of laborers
and mechanics to be engaged in work on the project under this contract and all
deductions, if any, required by law to be made from unpaid wages actually earned by the
laborers and mechanics so engaged.
b. Payroll Records. Each Consultant and subcontractor shall keep an accurate
payroll record, showing the name, address, social security number, work week, and the
actual per diem wages paid to each journeyman, apprentice, worker, or other employee
employed by the Consultant in connection with the public work. Such records shall be
certified and submitted weekly as required by Labor Code Section 1776.”
Section 3. FACILITIES AND EQUIPMENT. Except as set forth herein, Consultant shall, at its sole
cost and expense, provide all facilities and equipment that may be necessary to perform the services
required by this Agreement. City shall make available to Consultant only the facilities and equipment listed
in this section, and only under the terms and conditions set forth herein.
City shall furnish physical facilities such as desks, filing cabinets, and conference space, as may be
reasonably necessary for Consultant’s use while consulting with City employees and reviewing records and
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THIRD AMENDMENT TO THE AGREEMENT BETWEEN THE CITY OF SOUTH
SAN FRANCISCO AND RENAISSANCE ENTREPRENEURSHIP CENTER
THIS THIRD AMENDMENT TO THE PROFESSIONAL SERVICES AGREEMENT is made at
South San Francisco, California, as of July 1, 2023 by and between THE CITY OF SOUTH SAN
FRANCISCO (“City”), a municipal corporation, and Renaissance Entrepreneurship Center
(“Contractor”), (sometimes referred together as the “Parties”) who agree as follows:
RECITALS
A. On April 14, 2021, City and Contractor entered that certain Professional Services
Agreement (“Agreement”) whereby Contractor agreed to provide small business and
entrepreneurship support services in South San Francisco. A true and correct copy of the
Agreement and its exhibits is attached as Exhibit A.
B. On April 14, 2022, City and Contractor entered that certain First Amendment to
Agreement (“First Amendment”) whereby Contractor agreed to provide small business and
entrepreneurship support services in South San Francisco. A true and correct copy of the First
Amendment and its exhibit is attached as Exhibit B.
C. On April 14, 2023, City and Contractor entered that certain Second Amendment
to Agreement (“Second Amendment”) whereby Contractor agreed to provide small business
and entrepreneurship support services in South San Francisco. A true and correct copy of the
Second Amendment and its exhibit is attached as Exhibit C.
D. City and Contractor now desire to amend the Agreement.
NOW, THEREFORE, for and in consideration of the promises and other good and
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, City and
Contractor hereby agree as follows:
1. All terms which are defined in the Agreement shall have the same meaning when used in this
Amendment, unless specifically provided herein to the contrary.
2. Section 1: Term. The term of the Third Amendment shall now expire on June 30,
2024.
3. Section 2: Compensation. Section 2 of the Agreement shall be amended such that the
City agrees to pay Contractor a sum not to exceed $573,327 for services provided
between July 1, 2023 and June 30, 2024 with the understanding that up to $1,035,128 has
already been paid to Contractor.
Contractor agrees this is the City’s total contribution for payment of costs under the
Agreement unless additional payments are authorized in accordance with the terms of the
Agreement and said terms of payment are mutually agreed to by and between the parties in
writing.
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4. Scope of Services. The Scope of services is amended and attached as Exhibit D to this
Amendment, referenced as the Third Year of Services.
All other terms, conditions and provisions in the Agreement remain in full force and effect. If
there is a conflict between the terms of this Amendment and the Agreement, the terms of the
Agreement will control unless specifically modified by this Amendment.
[SIGNATURES ON THE FOLLOWING PAGE]
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Dated:
CITY OF SOUTH SAN FRANCISCO CONTRACTOR
By: By:
City Manager Sharon Miller
Chief Executive Officer
Approved as to Form:
By:
City Attorney
Dear Ernesto,
Renaissance Entrepreneurship Center (Renaissance) looks forward to continuing our work delivering
small business training, resources and support services to residents of South San Francisco and San
Mateo County in the year ahead.
Renaissance is a nonprofit organization dedicated to transforming lives and communities through
entrepreneurship. We deliver English- and Spanish-language entrepreneurship training and support
services - from idea feasibility to business planning, launch, sustainability and growth. Our services
include comprehensive small business training classes and workshops, technology training, legal and tax
assistance, consulting, business incubation, and access to the capital, resources, markets, and networks
all entrepreneurs need to succeed.
Renaissance was launched in San Francisco in 1985 with small business planning classes and has
grown into a regional organization serving over 2,500 Bay Area residents each year through our sites in
South San Francisco serving Northern San Mateo County, East Palo Alto serving San Mateo and Santa
Clara Counties, Bayview Hunters Point and South of Market in San Francisco, and Richmond serving
Contra Costa and Alameda Counties. To date, we have served over 38,000 Bay Area residents who have
started and grown more than 13,500 businesses. We operate three small business incubators in South of
Market, San Francisco, Bayview Hunters Point, San Francisco and East Palo Alto, hosting 60 small
businesses and community-serving non-profit organizations, with onsite business support services.
In 2022, Renaissance served 2,559 aspiring and existing entrepreneurs, helping them to launch, rebuild,
and grow sustainable businesses.We began to move back to in-person classes, finding significant client
interest in coming together. We expanded our financial technical assistance and access to capital
services, helping clients to secure over $8.2M in capital from government programs, corporations,
nonprofit lenders and private sources.
Following is the scope of services we project will continue to accelerate emerging and established small
business owners to start, rebuild and grow their operations, and in so doing, create financial
independence for themselves and their families and fuel the local economy.
We look forward to working with you. If you have any questions or would like further information, please
contact either one of us at your convenience.
Sincerely yours,
Sharon Miller Timothy Russell
CEO Program Director
[email protected][email protected]
EXHIBIT A
Partnership for North San Mateo County Operations
at the Economic Advancement Center
Project Scope of Work
Objective:Renaissance’s North San Mateo County site, located at the Economic
Advancement Center in South San Francisco, will provide English and Spanish language small
business services to support local emerging and established small business owners.
Overview
Fueling community rebuilding, the City of South San Francisco and Renaissance
Entrepreneurship Center inaugurated a North County Business Resource Center in late 2021.
This center has provided a menu of small business services supporting local emerging and
established small business owners in the North County area of San Mateo County.
In the coming year, we will serve 200 individual emerging and established business owners to
support them in launching, reestablishing or stabilizing their operations and increasing their
revenues. Since our launch on July 1, 2021, through March 31, 2022, we have served 327
individuals and business owners in North San Mateo County, most of whom are lower-income,
people of color and women. They represent industries in our economy (food service, childcare
etc) that allow the rest of the economy to flourish. This investment generates approximately 2.8
jobs per business including the business owner herself and is a win for individuals, families, and
the regional economy as a whole.
These services will target businesses at various levels of operation: pre-launch, launch and
expansion, as well as rebuilding, reimagining, or scaling operations. Emerging and established
small business owners will gain access to training classes and workshops, technology
instruction, legal and tax assistance, one-on-one consulting, access to capital, resources, and
networking opportunities.
Among those North County small businesses that have been most adversely impacted by the
COVID-19 crisis, Renaissance services will help them adjust to the new business climate. Many
have pivoted their business models, and want to build capacity and resilience, recover their
business operations, and enhance their abilities to participate in the digital economy.
This one-stop assistance center serves the cities of South San Francisco, San Bruno, Millbrae,
Brisbane, Daly City, Colma, Pacifica, and unincorporated areas of the county. Renaissance’s
services bring jobs, character, and sustainable economic health to the local economy – as well
as equity – to the less affluent areas of County of San Mateo.
EDA EDA MATCH EDA TOTALSSF GENERAL FULL SSF Miller Sharon CEOIn EDA grant138433461 173048900 26204Russell Tim Regional DirectorIn EDA grant307637691 384538000 46453Anthony Amanda Program DirectorIn EDA grant4109010273 5136338000 89363Reyes, Jr. Carlos Program CoordinatorIn EDA grant190514763 2381410000 33814Goldstone Derek Data/Reporting ManagerIn EDA grant116732918 145920 14592Chacona Damien Operations ManagerIn EDA grant120853021 151078600 23707Huerta Alexia Program AssistantIn EDA grant151073777 1888323000 41883Thai Amy AccountantNot in EDA grant00010000 10000Bailey Chris Marketing CoordinatorNot in EDA grant0 0 0 7200 7200Total Personnel 143612 35903 179515113700293215Total Fringe 20%28722 718135903 2274058643Travel 974243 12171000 2217Equipment0000Supplies 43691092 54610 5461Contractual (consultants & instructors)114272857 1428479000 93284Contractual (front desk assistant)119472987 1493310000 24933Construction00Other00Events 2783696 347812000 15478Program Materials 835209 104310000 11043Marketing Mats 1082270 135212000 13352Indirect237255931 2965626044 55700TOTAL 229475 57369 286843 286484 573327THIRD CONTRACT AMENDMENT: BUDGET FOR SSF VALID JULY 1 2023-JUN 30, 2024 - PROPOSED
The center will target small businesses with 10 or fewer full-time employees or less than $1M in
revenues. All businesses served will have a primary office, storefront, or business space located
in North County or ownership by a North County resident. Many of these businesses are “mom
and pop shops” that have brought ingenuity and vitality to our communities, but suffered badly
from business restrictions during the pandemic and are struggling to return to pre-pandemic
revenues.
We know that certain challenges are prevalent. Many businesses are owned by people with
limited access to technology, while others need assistance in developing e-commerce
capacities, understanding the fluctuating real estate market and reducing costs or expanding
operations. Each entrepreneur can count on targeted technical assistance to meet their needs.
Intake:
Each client entering the EAC will complete an intake form to provide their personal,
household and, if in business, business income, status of business, education completed,
and other demographic information, along with their goals. This baseline information will be
used to track client progress and changes in personal or business circumstances as a result
of receiving our services. We will track this information using VistaShare, a database
designed for the Microenterprise Industry.
To evaluate the quality of programs delivered, and the effectiveness of delivery, we collect
evaluation forms at the conclusion of all classes and workshops. We then review these
forms to see where we are succeeding and where we may need to make adjustments.
Business Assessment:
Each emerging (start-up) or established small business owner entering the EAC will meet with
Renaissance staff and/or consultants who will conduct a client intake, and provide an
introduction and overview of the services offered. The staff person or consultant will then
conduct a business assessment (for existing business owners) and prepare a customized
outline of the most appropriate services to meet each client’s needs. We ask that all aspiring
business owners attend one of our quarterly orientations to assess their readiness for small
business ownership.
Programs will include:
Training Classes & Workshops
Training Classes – delivered as multi-session program offerings
Ɣ 4 - Start Smart (12-hour introductory class over 4 weeks) designed to determine
the feasibility of a business idea, develop foundational business skills, and build a
network of support. These will be provided in English and Spanish, with an
optional course in Cantonese if there is demand.
Ɣ 2 - Business Preparation (30-hour business planning class over 10 weeks)
designed to build business skills, create an Action Plan, and identify resources.
This will be provided in English and Spanish.
Ɣ 2 – Family Child Care Business Series (12-hour class over 4-6 weeks). Jointly
presented by Renaissance and 4Cs of the County of San Mateo, this training is
designed to support family-based childcare educators as they develop and begin
to operate high quality early learning environments. Participants must attend all 4
sessions to receive a certificate of completion. This training aligns with the
California Early Childhood Educator Competencies.
Ɣ 1 - Pop-Up Accelerator (12-hour class over 4 weeks) providing instruction on how
to be successful in grassroots marketing and other pop-up events.
Ɣ 1 – Zero to Food Trucker (8-hour class over 4 weeks) providing a step-by-step
roadmap for running a profitable food truck business.
Ɣ 1 – SMC Scale (12-hour class over 6 weeks), a new program designed to help
established businesses scale their operations and increase their sustainability
and profitability.
Workshops – 1.5-2-hour stand-alone trainings. Topics will include the following:
Ɣ 10 - Business Finance & Financial Management
Ɣ 10 - Small Business Marketing
Ɣ 10 - Digital Technology workshops
Ɣ 10 - Small Business Impact workshops
Ɣ 1 - Climate Resilience workshop
Individual Technical Assistance
Customized one-on-one support will be delivered by Renaissance staff and industry specific
experts.
Upon completion of training classes, clients with emerging businesses may receive two to four
hours of individualized technical assistance to focus on their business model canvas, business
action plan, marketing plan, or financial plan. Established businesses are eligible for one-to-one
technical assistance with approval from the Program Director. Consultations may include:
Ɣ Customized technical assistance targeting the specific stage of business development:
launch, scale, rebuild or growth.
Ɣ Real Estate Support: including lease review and negotiations, and outreach to local
landlords to help fill commercial vacancies.
Ɣ Access to Capital: loan packaging, application support and introduction to capital
resources providers (including nonprofit loan funds, local banks, government programs
etc.) to help businesses secure the resources they need to rebuild, start and grow their
businesses.
Technology Training and Advancement
These offerings enable our small business owners to be more efficient, productive, and
responsive to their existing and new customer needs and create long-term sustainability through
increased sales and/or greater brand exposure.
Ɣ Website Development
Ɣ Social Media marketing
Ɣ E-Commerce
Ɣ Starting an Online E-Commerce Shop
Ɣ SEO Marketing
Special Programs for Women
This four-week business readiness and empowerment class is designed to address issues
commonly experienced by female entrepreneurs.
Ɣ Session 1: What are your values in life and in business?
Ɣ Session 2: Managing your time in alignment with your values
Ɣ Session 3: Managing your money in alignment with your values
Ɣ Session 4: Managing your relationships in alignment with your values
Networking Events
Renaissance will plan and promote industry-relevant networking and other events to enable
small business owners to engage with other like-minded and motivated entrepreneurs, build
partnerships and connections, and support each other to take their business to the next level
and lead to their mutual success.
Pop-Up Events
We will host one-day pop-up events featuring Renaissance food, craft and fashion vendors, to
engage with the communities of South San Francisco and North San Mateo County and
develop new customer relationships.
Outreach
The Program Director and team members will continue to work in partnership with government
agencies and non-profit organizations to connect with North County businesses by email,
phone, text, social media, Supervisors’ newsletters, and posting of information at key locations
throughout the region. This will include City Hall, churches, laundromats and ESL programs
directed towards small business owners with limited technology use. The South City and
Renaissance partnership will access city business license databases as allowable to connect
with existing business owners. It will also reach out to agencies that have provided relief
services to introduce their clients to the Renaissance at the EAC, and request opportunities to
include information about Renaissance in utility bills or other mailings to the public.
Other outreach will be conducted through Renaissance’ network of current and graduate
businesses. The partnership will promote Renaissance services through all jurisdiction websites
and that of Renaissance, which will serve as the landing site. Detailed information on programs
will be available in English and Spanish, including course descriptions, a schedule of classes
and intake forms.
Director Amanda Anthony has a background in adult education and has 5 years of experience
as a small business owner. She is familiar with the landscape of small businesses throughout
the North County and speaks Polish and conversational Spanish. Program Coordinator Carlos
Reyes is a South San Francisco HS graduate with extensive experience in administration and
outreach. He is bilingual in English and Spanish. Program Assistant Alexia Huerta is a South
San Francisco HS graduate with experience in graphic design and administration. She is
bilingual in English and Spanish.
Program Delivery
Services are offered in English and Spanish. Cantonese-speaking and Tagalog-speaking
consultants are also on contract to provide one-on-one services as needed. All services will be
delivered through a hybrid model of online and in-person offerings providing small business
owners with an array of options for building their skills, confidence, and networks with other
small business owners.
Metrics/Reporting
Our ultimate goal for the BRC is to help small business owners build or rebuild their revenues
and profit margins and create thriving sustainable businesses, so they can achieve financial
independence and build assets. Towards that end, we will track our service results and provide
data on the following:
Ɣ Number of businesses served by type of service(s)
Ɣ Change in revenue
Ɣ Change in profit margin
Ɣ Number of businesses accessing capital
Ɣ Number of employees hired or re-hired
Ɣ Amount of capital accessed
The data will also be delineated by language, ethnicity, gender, zip code, female-headed
household, Veteran, and type of business.
Intake information is entered into VistaShare, an outcome tracker database that Renaissance
uses to securely manage client data, client activities and reporting. Renaissance and South City
will meet quarterly to review strategic goals and measure them against progress to date.
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the information in possession of the City. The location, quantity, and time of furnishing those facilities shall
be in the sole discretion of City. In no event shall City be obligated to furnish any facility that may involve
incurring any direct expense, including but not limited to computer, long-distance telephone or other
communication charges, vehicles, and reproduction facilities.
Section 4. INSURANCE REQUIREMENTS. Before beginning any work under this Agreement,
Consultant, at its own cost and expense, unless otherwise specified below, shall procure the types and
amounts of insurance listed below against claims for injuries to persons or damages to property that may
arise from or in connection with the performance of the work hereunder by the Consultant and its agents,
representatives, employees, and subcontractors. Consistent with the following provisions, Consultant shall
provide Certificates of Insurance, attached hereto and incorporated herein as Exhibit C, indicating that
Consultant has obtained or currently maintains insurance that meets the requirements of this section and
under forms of insurance satisfactory, in all respects, to the City. Consultant shall maintain the insurance
policies required by this section throughout the term of this Agreement. The cost of such insurance shall be
included in the Consultant's bid. Consultant shall not allow any subcontractor to commence work on any
subcontract until Consultant has obtained all insurance required herein for the subcontractor(s).
4.1 Workers’ Compensation. Consultant shall, at its sole cost and expense, maintain
Statutory Workers’ Compensation Insurance and Employer’s Liability Insurance for any
and all persons employed directly or indirectly by Consultant. The Statutory Workers’
Compensation Insurance and Employer’s Liability Insurance shall be provided with limits of
not less than ONE MILLION DOLLARS ($1,000,000) per accident. In the alternative,
Consultant may rely on a self-insurance program to meet those requirements, but only if
the program of self-insurance complies fully with the provisions of the California Labor
Code. Determination of whether a self-insurance program meets the standards of the
Labor Code shall be solely in the discretion of the Contract Administrator (as defined in
Section 10.9). The insurer, if insurance is provided, or the Consultant, if a program of self-
insurance is provided, shall waive all rights of subrogation against the City and its officers,
officials, employees, and volunteers for loss arising from work performed under this
Agreement.
4.2 Commercial General and Automobile Liability Insurance.
4.2.1 General requirements. Consultant, at its own cost and expense, shall maintain
commercial general and automobile liability insurance for the term of this
Agreement in an amount not less than ONE MILLION DOLLARS ($1,000,000.00)
per occurrence, combined single limit coverage for risks associated with the work
contemplated by this Agreement. If a Commercial General Liability Insurance or an
Automobile Liability form or other form with a general aggregate limit is used,
either the general aggregate limit shall apply separately to the work to be
performed under this Agreement or the general aggregate limit shall be at least
twice the required occurrence limit. Such coverage shall include but shall not be
limited to, protection against claims arising from bodily and personal injury,
including death resulting there from, and damage to property resulting from
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activities contemplated under this Agreement, including the use of owned and non-
owned automobiles.
4.2.2 Minimum scope of coverage. Commercial general coverage shall be at least as
broad as Insurance Services Office Commercial General Liability occurrence form
CG 0001 or GL 0002 (most recent editions) covering comprehensive General
Liability and Insurance Services Office form number GL 0404 covering Broad
Form Comprehensive General Liability. Automobile coverage shall be at least as
broad as Insurance Services Office Automobile Liability form CA 0001 (ed. 12/90)
Code 8 and 9. No endorsement shall be attached limiting the coverage.
4.2.3 Additional requirements. Each of the following shall be included in the
insurance coverage or added as a certified endorsement to the policy:
a. The insurance shall cover on an occurrence or an accident basis, and not
on a claims-made basis.
b. Any failure of Consultant to comply with reporting provisions of the policy
shall not affect coverage provided to City and its officers, employees,
agents, and volunteers.
4.3 Professional Liability Insurance.
4.3.1 General requirements. Consultant, at its own cost and expense, shall maintain
for the period covered by this Agreement professional liability insurance for
licensed professionals performing work pursuant to this Agreement in an amount
not less than ONE MILLION DOLLARS ($1,000,000) covering the licensed
professionals’ errors and omissions. Any deductible or self-insured retention shall
not exceed ONE HUNDRED FIFTY THOUSAND DOLLARS $150,000 per claim.
4.3.2 Claims-made limitations. The following provisions shall apply if the professional
liability coverage is written on a claims-made form:
a. The retroactive date of the policy must be shown and must be before the
date of the Agreement.
b. Insurance must be maintained and evidence of insurance must be
provided for at least five (5) years after completion of the Agreement or
the work, so long as commercially available at reasonable rates.
c. If coverage is canceled or not renewed and it is not replaced with another
claims-made policy form with a retroactive date that precedes the date of
this Agreement, Consultant must provide extended reporting coverage for
a minimum of five (5) years after completion of the Agreement or the work.
The City shall have the right to exercise, at the Consultant’s sole cost and
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expense, any extended reporting provisions of the policy, if the Consultant
cancels or does not renew the coverage.
d. A copy of the claim reporting requirements must be submitted to the City
prior to the commencement of any work under this Agreement.
4.4 All Policies Requirements.
4.4.1 Acceptability of insurers. All insurance required by this section is to be placed
with insurers with a Bests' rating of no less than A:VII.
4.4.2 Verification of coverage. Prior to beginning any work under this Agreement,
Consultant shall furnish City with complete copies of all policies delivered to
Consultant by the insurer, including complete copies of all endorsements attached
to those policies. All copies of policies and certified endorsements shall show the
signature of a person authorized by that insurer to bind coverage on its behalf. If
the City does not receive the required insurance documents prior to the Consultant
beginning work, it shall not waive the Consultant’s obligation to provide them. The
City reserves the right to require complete copies of all required insurance policies
at any time.
4.4.3 Notice of Reduction in or Cancellation of Coverage. A certified endorsement
shall be attached to all insurance obtained pursuant to this Agreement stating that
coverage shall not be suspended, voided, canceled by either party, or reduced in
coverage or in limits, except after thirty (30) days' prior written notice by certified
mail, return receipt requested, has been given to the City. In the event that any
coverage required by this section is reduced, limited, cancelled, or materially
affected in any other manner, Consultant shall provide written notice to City at
Consultant’s earliest possible opportunity and in no case later than ten (10)
working days after Consultant is notified of the change in coverage.
4.4.4 Additional insured; primary insurance. City and its officers, employees, agents,
and volunteers shall be covered as additional insureds with respect to each of the
following: liability arising out of activities performed by or on behalf of Consultant,
including the insured’s general supervision of Consultant; products and completed
operations of Consultant, as applicable; premises owned, occupied, or used by
Consultant; and automobiles owned, leased, or used by the Consultant in the
course of providing services pursuant to this Agreement. The coverage shall
contain no special limitations on the scope of protection afforded to City or its
officers, employees, agents, or volunteers.
A certified endorsement must be attached to all policies stating that coverage is
primary insurance with respect to the City and its officers, officials, employees and
volunteers, and that no insurance or self-insurance maintained by the City shall be
called upon to contribute to a loss under the coverage.
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4.4.5 Deductibles and Self-Insured Retentions. Consultant shall disclose to and
obtain the approval of City for the self-insured retentions and deductibles before
beginning any of the services or work called for by any term of this Agreement.
Further, if the Consultant’s insurance policy includes a self-insured retention that
must be paid by a named insured as a precondition of the insurer’s liability, or
which has the effect of providing that payments of the self-insured retention by
others, including additional insureds or insurers do not serve to satisfy the self-
insured retention, such provisions must be modified by special endorsement so as
to not apply to the additional insured coverage required by this agreement so as to
not prevent any of the parties to this agreement from satisfying or paying the self-
insured retention required to be paid as a precondition to the insurer’s liability.
Additionally, the certificates of insurance must note whether the policy does or
does not include any self-insured retention and also must disclose the deductible.
During the period covered by this Agreement, only upon the prior express written
authorization of Contract Administrator, Consultant may increase such deductibles
or self-insured retentions with respect to City, its officers, employees, agents, and
volunteers. The Contract Administrator may condition approval of an increase in
deductible or self-insured retention levels with a requirement that Consultant
procure a bond, guaranteeing payment of losses and related investigations, claim
administration, and defense expenses that is satisfactory in all respects to each of
them.
4.4.6 Subcontractors. Consultant shall include all subcontractors as insureds under its
policies or shall furnish separate certificates and certified endorsements for each
subcontractor. All coverages for subcontractors shall be subject to all of the
requirements stated herein.
4.4.7 Wasting Policy. No insurance policy required by Section 4 shall include a
“wasting” policy limit.
4.4.8 Variation. The City may approve a variation in the foregoing insurance
requirements, upon a determination that the coverage, scope, limits, and forms of
such insurance are either not commercially available, or that the City’s interests
are otherwise fully protected.
4.5 Remedies. In addition to any other remedies City may have if Consultant fails to provide
or maintain any insurance policies or policy endorsements to the extent and within the time
herein required, City may, at its sole option exercise any of the following remedies, which
are alternatives to other remedies City may have and are not the exclusive remedy for
Consultant’s breach:
a. Obtain such insurance and deduct and retain the amount of the premiums for such
insurance from any sums due under the Agreement;
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b. Order Consultant to stop work under this Agreement or withhold any payment that
becomes due to Consultant hereunder, or both stop work and withhold any payment,
until Consultant demonstrates compliance with the requirements hereof; and/or
c. Terminate this Agreement.
Section 5. INDEMNIFICATION AND CONSULTANT’S RESPONSIBILITIES. To the fullest extent
permitted by law, Consultant shall indemnify, defend with counsel selected by the City, and hold harmless
the City and its officials, officers, employees, agents, and volunteers from and against any and all losses,
liability, claims, suits, actions, damages, and causes of action arising out of any personal injury, bodily
injury, loss of life, or damage to property, or any violation of any federal, state, or municipal law or
ordinance, to the extent caused, in whole or in part, by the willful misconduct or negligent acts or omissions
of Consultant or its employees, subcontractors, or agents, by acts for which they could be held strictly
liable, or by the quality or character of their work. The foregoing obligation of Consultant shall not apply
when (1) the injury, loss of life, damage to property, or violation of law arises wholly from the gross
negligence or willful misconduct of the City or its officers, employees, agents, or volunteers and (2) the
actions of Consultant or its employees, subcontractor, or agents have contributed in no part to the injury,
loss of life, damage to property, or violation of law. It is understood that the duty of Consultant to indemnify
and hold harmless includes the duty to defend as set forth in Section 2778 of the California Civil Code.
Acceptance by City of insurance certificates and endorsements required under this Agreement does not
relieve Consultant from liability under this indemnification and hold harmless clause. This indemnification
and hold harmless clause shall apply to any damages or claims for damages whether or not such insurance
policies shall have been determined to apply. By execution of this Agreement, Consultant acknowledges
and agrees to the provisions of this Section and that it is a material element of consideration.
In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services
under this Agreement is determined by a court of competent jurisdiction or the California Public Employees
Retirement System (PERS) to be eligible for enrollment in PERS as an employee of City, Consultant shall
indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions
for PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the
payment of any penalties and interest on such contributions, which would otherwise be the responsibility of
City.
Section 6. STATUS OF CONSULTANT.
6.1 Independent Contractor. At all times during the term of this Agreement, Consultant shall
be an independent contractor and shall not be an employee of City. City shall have the
right to control Consultant only insofar as the results of Consultant's services rendered
pursuant to this Agreement and assignment of personnel pursuant to Subparagraph 1.3;
however, otherwise City shall not have the right to control the means by which Consultant
accomplishes services rendered pursuant to this Agreement. Notwithstanding any other
City, state, or federal policy, rule, regulation, law, or ordinance to the contrary, Consultant
and any of its employees, agents, and subcontractors providing services under this
Agreement shall not qualify for or become entitled to, and hereby agree to waive any and
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all claims to, any compensation, benefit, or any incident of employment by City, including
but not limited to eligibility to enroll in the California Public Employees Retirement System
(PERS) as an employee of City and entitlement to any contribution to be paid by City for
employer contributions and/or employee contributions for PERS benefits.
6.2 Consultant No Agent. Except as City may specify in writing, Consultant shall have no
authority, express or implied, to act on behalf of City in any capacity whatsoever as an
agent or to bind City to any obligation whatsoever.
Section 7. LEGAL REQUIREMENTS.
7.1 Governing Law. The laws of the State of California shall govern this Agreement.
7.2 Compliance with Applicable Laws. Consultant and any subcontractors shall comply with
all laws applicable to the performance of the work hereunder.
7.3 Other Governmental Regulations. To the extent that this Agreement may be funded by
fiscal assistance from another governmental entity, Consultant and any subcontractors
shall comply with all applicable rules and regulations to which City is bound by the terms of
such fiscal assistance program.
7.4 Licenses and Permits. Consultant represents and warrants to City that Consultant and
its employees, agents, and any subcontractors have all licenses, permits, qualifications,
and approvals, including from City, of what-so-ever nature that are legally required to
practice their respective professions. Consultant represents and warrants to City that
Consultant and its employees, agents, any subcontractors shall, at their sole cost and
expense, keep in effect at all times during the term of this Agreement any licenses,
permits, and approvals that are legally required to practice their respective professions. In
addition to the foregoing, Consultant and any subcontractors shall obtain and maintain
during the term of this Agreement valid Business Licenses from City.
7.5 Nondiscrimination and Equal Opportunity. Consultant shall not discriminate, on the
basis of a person’s race, religion, color, national origin, age, physical or mental handicap or
disability, medical condition, marital status, sex, or sexual orientation, against any
employee, applicant for employment, subcontractor, bidder for a subcontract, or participant
in, recipient of, or applicant for any services or programs provided by Consultant under this
Agreement. Consultant shall comply with all applicable federal, state, and local laws,
policies, rules, and requirements related to equal opportunity and nondiscrimination in
employment, contracting, and the provision of any services that are the subject of this
Agreement, including but not limited to the satisfaction of any positive obligations required
of Consultant thereby.
Consultant shall include the provisions of this Subsection in any subcontract approved by
the Contract Administrator or this Agreement.
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Section 8. TERMINATION AND MODIFICATION.
8.1 Termination. City may cancel this Agreement at any time and without cause upon written
notification to Consultant.
Consultant may cancel this Agreement for cause upon 30 days’ written notice to City and
shall include in such notice the reasons for cancellation.
In the event of termination, Consultant shall be entitled to compensation for services
performed to the date of notice of termination; City, however, may condition payment of
such compensation upon Consultant delivering to City all materials described in Section
9.1.
8.2 Extension. City may, in its sole and exclusive discretion, extend the end date of this
Agreement beyond that provided for in Subsection 1.1. Any such extension shall require a
written amendment to this Agreement, as provided for herein. Consultant understands and
agrees that, if City grants such an extension, City shall have no obligation to provide
Consultant with compensation beyond the maximum amount provided for in this
Agreement. Similarly, unless authorized by the Contract Administrator, City shall have no
obligation to reimburse Consultant for any otherwise reimbursable expenses incurred
during the extension period.
8.3 Amendments. The parties may amend this Agreement only by a writing signed by all the
parties.
8.4 Assignment and Subcontracting. City and Consultant recognize and agree that this
Agreement contemplates personal performance by Consultant and is based upon a
determination of Consultant’s unique personal competence, experience, and specialized
personal knowledge. Moreover, a substantial inducement to City for entering into this
Agreement was and is the professional reputation and competence of Consultant.
Consultant may not assign this Agreement or any interest therein without the prior written
approval of the Contract Administrator. Consultant shall not assign or subcontract any
portion of the performance contemplated and provided for herein, other than to the
subcontractors noted in the proposal, without prior written approval of the Contract
Administrator.
8.5 Survival. All obligations arising prior to the termination of this Agreement and all
provisions of this Agreement allocating liability between City and Consultant shall survive
the termination of this Agreement.
8.6 Options upon Breach by Consultant. If Consultant materially breaches any of the terms
of this Agreement, City’s remedies shall include, but not be limited to, the following:
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8.6.1 Immediately terminate the Agreement;
8.6.2 Retain the plans, specifications, drawings, reports, design documents, and any
other work product prepared by Consultant pursuant to this Agreement;
8.6.3 Retain a different consultant to complete the work described in Exhibit A not
finished by Consultant; or
8.6.4 Charge Consultant the difference between the cost to complete the work
described in Exhibit A that is unfinished at the time of breach and the amount that
City would have paid Consultant pursuant to Section 2 if Consultant had
completed the work.
Section 9. KEEPING AND STATUS OF RECORDS.
9.1 Records Created as Part of Consultant’s Performance. All reports, data, maps,
models, charts, studies, surveys, photographs, memoranda, plans, studies, specifications,
records, files, or any other documents or materials, in electronic or any other form, that
Consultant prepares or obtains pursuant to this Agreement and that relate to the matters
covered hereunder shall be the property of the City. Consultant hereby agrees to deliver
those documents to the City upon termination of the Agreement. It is understood and
agreed that the documents and other materials, including but not limited to those described
above, prepared pursuant to this Agreement are prepared specifically for the City and are
not necessarily suitable for any future or other use. City and Consultant agree that, until
final approval by City, all data, plans, specifications, reports and other documents are
confidential and will not be released to third parties without prior written consent of both
parties unless required by law.
9.2 Consultant’s Books and Records. Consultant shall maintain any and all ledgers, books
of account, invoices, vouchers, canceled checks, and other records or documents
evidencing or relating to charges for services or expenditures and disbursements charged
to the City under this Agreement for a minimum of three (3) years, or for any longer period
required by law, from the date of final payment to the Consultant to this Agreement.
9.3 Inspection and Audit of Records. Any records or documents that Section 9.2 of this
Agreement requires Consultant to maintain shall be made available for inspection, audit,
and/or copying at any time during regular business hours, upon oral or written request of
the City. Under California Government Code Section 8546.7, if the amount of public funds
expended under this Agreement exceeds TEN THOUSAND DOLLARS ($10,000.00), the
Agreement shall be subject to the examination and audit of the State Auditor, at the
request of City or as part of any audit of the City, for a period of three (3) years after final
payment under the Agreement.
9.4 Records Submitted in Response to an Invitation to Bid or Request for Proposals . All
responses to a Request for Proposals (RFP) or invitation to bid issued by the City become
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the exclusive property of the City. At such time as the City selects a bid, all proposals
received become a matter of public record, and shall be regarded as public records, with
the exception of those elements in each proposal that are defined by Consultant and
plainly marked as “Confidential,” "Business Secret" or “Trade Secret."
The City shall not be liable or in any way responsible for the disclosure of any such
proposal or portions thereof, if Consultant has not plainly marked it as a "Trade Secret" or
"Business Secret," or if disclosure is required under the Public Records Act.
Although the California Public Records Act recognizes that certain confidential trade secret
information may be protected from disclosure, the City may not be in a position to establish
that the information that a prospective bidder submits is a trade secret. If a request is
made for information marked "Trade Secret" or "Business Secret," and the requester takes
legal action seeking release of the materials it believes does not constitute trade secret
information, by submitting a proposal, Consultant agrees to indemnify, defend and hold
harmless the City, its agents and employees, from any judgment, fines, penalties, and
award of attorneys fees awarded against the City in favor of the party requesting the
information, and any and all costs connected with that defense. This obligation to
indemnify survives the City's award of the contract. Consultant agrees that this
indemnification survives as long as the trade secret information is in the City's possession,
which includes a minimum retention period for such documents.
Section 10 MISCELLANEOUS PROVISIONS.
10.1 Attorneys’ Fees. If a party to this Agreement brings any action, including arbitration or an
action for declaratory relief, to enforce or interpret the provision of this Agreement, the
prevailing party shall be entitled to reasonable attorneys’ fees in addition to any other relief
to which that party may be entitled. The court may set such fees in the same action or in a
separate action brought for that purpose.
10.2 Venue. In the event that either party brings any action against the other under this
Agreement, the parties agree that trial of such action shall be vested exclusively in the
state courts of California in the County San Mateo or in the United States District Court for
the Northern District of California.
10.3 Severability. If a court of competent jurisdiction finds or rules that any provision of this
Agreement is invalid, void, or unenforceable, the provisions of this Agreement not so
adjudged shall remain in full force and effect. The invalidity in whole or in part of any
provision of this Agreement shall not void or affect the validity of any other provision of this
Agreement.
10.4 No Implied Waiver of Breach . The waiver of any breach of a specific provision of this
Agreement does not constitute a waiver of any other breach of that term or any other term
of this Agreement.
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10.5 Successors and Assigns. The provisions of this Agreement shall inure to the benefit of
and shall apply to and bind the successors and assigns of the parties.
10.6 Use of Recycled Products. Consultant shall prepare and submit all reports, written
studies and other printed material on recycled paper to the extent it is available at equal or
less cost than virgin paper.
10.7 Conflict of Interest. Consultant may serve other clients, but none whose activities within
the corporate limits of City or whose business, regardless of location, would place
Consultant in a “conflict of interest,” as that term is defined in the Political Reform Act,
codified at California Government Code Section 81000 et seq.
Consultant shall not employ any City official in the work performed pursuant to this
Agreement. No officer or employee of City shall have any financial interest in this
Agreement that would violate California Government Code Sections 1090 et seq.
Consultant hereby warrants that it is not now, nor has it been in the previous twelve (12)
months, an employee, agent, appointee, or official of the City. If Consultant was an
employee, agent, appointee, or official of the City in the previous twelve (12) months,
Consultant warrants that it did not participate in any manner in the forming of this
Agreement. Consultant understands that, if this Agreement is made in violation of
Government Code §1090 et.seq., the entire Agreement is void and Consultant will not be
entitled to any compensation for services performed pursuant to this Agreement, including
reimbursement of expenses, and Consultant will be required to reimburse the City for any
sums paid to the Consultant. Consultant understands that, in addition to the foregoing, it
may be subject to criminal prosecution for a violation of Government Code § 1090 and, if
applicable, will be disqualified from holding public office in the State of California.
10.8 Solicitation. Consultant agrees not to solicit business at any meeting, focus group, or
interview related to this Agreement, either orally or through any written materials.
10.9 Contract Administration. This Agreement shall be administered by the City Manager
("Contract Administrator"). All correspondence shall be directed to or through the Contract
Administrator or his or her designee.
10.10 Notices. All notices and other communications which are required or may be given under
this Agreement shall be in writing and shall be deemed to have been duly given (i) when
received if personally delivered; (ii) when received if transmitted by telecopy, if received
during normal business hours on a business day (or if not, the next business day after
delivery) provided that such facsimile is legible and that at the time such facsimile is sent
the sending Party receives written confirmation of receipt; (iii) if sent for next day delivery
to a domestic address by recognized overnight delivery service (e.g., Federal Express);
and (iv) upon receipt, if sent by certified or registered mail, return receipt requested. In
each case notice shall be sent to the respective
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Parties as follows:
Consultant:
Renaissance Entrepreneurship Center
275 Fifth Street
San Francisco, CA 94103
attn: Sharon Miller, CEO
(415) 348-6243
[email protected]
City:
City of South San Francisco
400 Grand Avenue
South San Francisco, CA 94080
Mike Futrell, City Manager
(650) 877-8502
[email protected]
10.11 Professional Seal. Where applicable in the determination of the contract administrator,
the first page of a technical report, first page of design specifications, and each page of
construction drawings shall be stamped/sealed and signed by the licensed professional
responsible for the report/design preparation. The stamp/seal shall be in a block entitled
"Seal and Signature of Registered Professional with report/design responsibility," as in the
following example.
Seal and Signature of Registered Professional with
report/design responsibility.
10.12 Integration. This Agreement, including all Exhibits attached hereto, and incorporated
herein, represents the entire and integrated agreement between City and Consultant and
supersedes all prior negotiations, representations, or agreements, either written or oral
pertaining to the matters herein.
10.13 Counterparts. This Agreement may be executed in counterparts and/or by facsimile or
other electronic means, and when each Party has signed and delivered at least one such
counterpart, each counterpart shall be deemed an original, and, when taken together with
other signed counterpart, shall constitute one Agreement, which shall be binding upon and
effective as to all Parties..
10.14 Construction. The headings in this Agreement are for the purpose of reference only and
shall not limit or otherwise affect any of the terms of this Agreement. The parties have had
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an equal opportunity to participate in the drafting of this Agreement; therefore any
construction as against the drafting party shall not apply to this Agreement.
The Parties have executed this Agreement as of the Effective Date.
CITY OF SOUTH SAN FRANCISCO Consultants
____________________________ _____________________________________
City Manager NAME: Sharon Miller
TITLE: CEO
Attest:
_____________________________
City Clerk
Approved as to Form:
____________________________
City Attorney
2729962.1
EXHIBIT A
SCOPE OF SERVICES
Partnership for Business Resource Center (BRC)
Project Scope of Work
Objective: The North County Business Resource Center (BRC) located in South San
Francisco will provide a variety of small business services to support local emerging and
established small business owners.
Overview
The BRC, operated by Renaissance, will help South San Francisco and North County small
businesses in the pre-launch, launch and expansion stages to start, rebuild, sustain and scale
their operations. From idea feasibility to business planning, launch and growth, access to
capital, networks and resources, and the ongoing assistance that growing businesses require,
Renaissance will fuel community vitality by empowering individuals to start, rebuild and grow
businesses that bring jobs, character, and sustainable economic health to the local economy.
The BRC will be equipped to handle in-person classes and events by having all safety protocols
in places such as:
During the continued pandemic concerns, staff and participants will be required to wear
a mask for their safety and the safety of others.
Reception area will have appropriate safety signs, social distancing signs and sanitation
stations.
Classrooms and multi-purpose spaces will be sanitized regularly and will only be used
up to the occupancy allowed by the County’s tier allowance.
Services to be Delivered
The BRC will be a one-stop site providing the training, individual consulting, and access to small
business resources and networks in English and Spanish needed by all entrepreneurs that
desire to create and grow thriving businesses but are not currently available in North County.
We project that the BRC will annually serve 200 emerging and established business owners
from South San Francisco and throughout North County including Brisbane, Colma, Daly City,
Millbrae, San Bruno, Pacifica, and unincorporated County).
We will launch with all program delivery in English and Spanish and will expand services to
include programming in Tagalog.
Intake:
Each client entering the BRC will complete an intake form to provide his/her
personal, household and, if in business, business income, status of business,
education completed, and other demographic information, along with her/his goals.
This baseline information will be used to track client progress and changes in
personal or business circumstances as a result of receiving our services. We will
track this information using Vista Share, a database designed for the Microenterprise
Industry.
To evaluate the quality of programs delivered, and the effectiveness of delivery, we
will collect evaluation forms at the conclusion of all classes and workshops. We then
review these forms to see where we are succeeding and where we may need to
make adjustments.
Business Assessment:
Each emerging (start-up) or established small business owner entering the BRC will
meet with Renaissance staff and/or consultants who will conduct a client intake, and
provide an introduction and overview of the services offered. The staff person or
consultant will then conduct a business assessment (for existing business owners) and
prepare a customized outline of the most approp riate services to meet each client’s
needs.
Programs will include:
Training Classes (multi-session)
4 - Start Smart (12 hour introductory class)
2 - Business Preparation (30 hour business planning class)
2 - Business of Food Trucks
2- Business of Childcare in collaboration with 4Cs of San Mateo County
Workshops (stand alone trainings on business topics)including for example:
6 - Financial Projections
6 - Business Credit
10 - Small Businesses Marketing
10 - Digital Technology workshops
10 - Small business impact workshops
Greening Your Business
Individual Technical Assistance - will be delivered by subject matter and industry
specific experts
One-on-one customized technical assistance will help businesses start, scale,
rebuild and grow
Real Estate Support - lease review and negotiations, and outreach to local
landlords to help fill commercial vacancies
Access to Capital
Loan packaging and Introduction to Capital Resources Providers (including for example,
non profit loan funds, local banks, government programs etc.) to help businesses secure
the resources they need for startup and growth.
Technology Training and Advancement
Website Development
Social Media, etc.
Online Payment Processing
E-Commerce
SEO, etc.
Special Programs for Women
Women’s Empowerment- (a 4-week business readiness and empowerment
class)
Coffee and Connections - (networking event)
Women Mean Business - (a speaker services and networking event)
Networking Events
In addition to the Women’s Networking Events above, Renaissance will plan and
promote industry-relevant networking and other events to enable small business owners
to engage with other like-minded and motivated entrepreneurs, build partnerships and
connections, and support each other to take their business to the next level and lead to
their mutual success. These networking events will be online during the County’s COVID
restrictions and when allowed, in-person at the BRC.
Pop Up Events
In addition, in concert with our Food truck business curriculum, we will host Food Truck
Fiesta Nights where the food truck businesses we support can engage the community of
South San Francisco and develop new customer relationships.
Outreach
Renaissance will immediately begin to recruit a BRC Manager who will focus on outreach,
program implementation and program delivery at the BRC both online and in-person. The BRC
Manager will be bilingual and familiar with the landscape of small businesses in South San
Francisco specifically and throughout North County including Brisbane, Daly City, Millbrae, San
Bruno, Pacifica and Unincorporated Mid-Coast.
Renaissance’s BRC Manager and team members will work in partnership with government
agencies and non profit organizations to contact South San Francisco and North County
businesses by email, phone and text, utilize social media using Facebook, LinkedIn Pages and
Supervisors’ newsletters, and place “in-person” posting of information at key locations
throughout South San Francisco, including City Hall, Churches ESL Programs and local
businesses. We will access City business license databases (if possible) to connect with
existing business owners, reach out to agencies that have provided relief services to introduce
their clients to the BRC, and request opportunities to include information on the BRC in utility
bills or other mailings to the public. We will also use English and Spanish language television,
radio and print media and conduct outreach through our network of current and graduate
businesses and promote the BRC on our website which provides information on our programs in
English and Spanish, including course descriptions, a schedule of classes and intake forms.
Program Delivery
Services will initially be launched virtually in English, Spanish and Tagalog. When it is possible
to do so, we will transition to a hybrid model of services.
Online services (virtual) allow us to serve small business owners who may find it
difficult to participate in in-person classes and technical support sessions due to the time
demands of starting, operating and growing their businesses, as well as child or elder
care or other family needs.
In-person services allow small business owners to enter the facility, engage with others
and take full advantage of the wide array of services and resources available to support
them in launching and growing their businesses.
Through this hybrid model, emerging and established small business owners will be able
to build their skills and confidence, and develop networks and community with other
small business owners that virtual services alone may not fully allow.
Metrics/Reporting
Renaissance uses an intake form that captures, but is not limited to, the following information:
Client resident name and address
Client ethnicity
Client business name and business address
Client personal income information
Client business income information
Stage of business and years in business
Intake information is input into VistaShare, our outcome tracker database, which Renaissance
uses to securely manage client data, client activities and reporting. .
Renaissance proposes a monthly or quarterly meeting with South San Francisco and San
Mateo County stakeholders to review strategic goals and measure them against current
progress.
Timeline:
Phase 1: (July - September 2021)
A. Outreach
Renaissance will work with and build upon our relationships with local and
county economic development staff, community development agencies, and faith
based organizations to assist us in introducing emerging and established
entrepreneurs to the wide range of assistance available to them.
B. Virtual Classes/Workshops
Renaissance will launch the program with online training, consulting and
networking and when possible, on-site at partner organizations.
Phase 2 (October - December 2021)
A. In-person Classes/Workshops & Networking Events
As construction is complete on the BRC facilities, Renaissance will add in-
person classes, consultants and events in addition to continuing our online
services.
B. Small business and Community Partner space
We will rollout office/cubicle/open work space to early stage and emerging
businesses that will provide onsite business development, furnished office
cubicles, access to meeting rooms, internet access, office equipment
(photocopier/printer, telephone service).
C. Business Plan
Renaissance will work in partnership with South San Francisco and JobTrain to
develop a business plan for a long-term strategy to create the BRC/Economic
Mobility Center as a long-term community serving resource hub for small
business owners and employees.
EXHIBIT B
Partnership for Business Resource Center (BRC)
One Year Project Budget
Budget Detail
Phase 1 Start-Up
Personnel
(includes benefit @ 24%)
$194,000 Hire new BRC manager and leverage
existing staff
Contractual
Consultants/Instructor
$24,000 Training, consulting and marketing
support
Outreach/Marketing
$4,800 Radio and print ads
Program Materials, Supplies and
Technology
$5,000
Subtotal Phase 1 $227,800
Phase 2 Hybrid
Personnel $184,000
BRC manager and existing staff
Contractual
Instructors/Consultants
Front Desk Support
$42,000 Includes Front Desk Support
Outreach/Marketing $9,600 Radio and print ads
Program Materials and Office Supplies $3,600
Subtotal Phase 2 $239,200
Total $467,000